4.6
From 1
to 5
Reviews
2082
Recommend
10 / 10
TrustScore
9.29 / 10
Justin Z
Verified Buyer
S&S Hybrid Mattress
Fantastic bed, fantastic service. 1/10 of the price of retail matress stores but 10X more comfortable and better service from staff. Good job
Response from Silk & Snow
Jul 31, 2020
Hi Justin
Great news! We are happy to hear that you’re enjoying your new mattress. Thank you for taking the time to let us know.
All the best,
Susan
Niki L
Verified Buyer
S&S Hybrid Mattress
Everything about the bed was great except it is to hard
Response from Silk & Snow
Jul 31, 2020
Hi Niki
Thank you for taking the time to write a review for us, we appreciate your feedback. You should find that the memory foam should start to break in after a few weeks making it feel softer - but please don't hesitate to reach out to us if you want to chat about this further.
All the best,
Susan
Jennifer P
Verified Buyer
S&S Hybrid Mattress
Love it SOOOOOO comfortble I love coming home to it!!!! I do not regret this purchase!!!
Response from Silk & Snow
Jul 31, 2020
Hi Jennifer
Great news! Loved reading your review :) And so happy that you're loving your Hybrid. Here's to many more comfy nights!
All the best,
Susan
Vanessa H
Verified Buyer
S&S Hybrid Mattress
The mattress is a little harder than expected, but other than that we love our new bed. Currently pregnant, was 7 months when we first received it, comfy right from the start. It’s my place to nap now too instead of choosing the couch, which was my usual spot to nap. I do find the mattress cover can hold in heat, I’m a hot sleeper and it can be warm. But we love our new bed.
Ann S
Verified Buyer
S&S Hybrid Mattress
Once the mattress was fully up and now we have slept in it for a few weeks we are enjoying it. it does everything that they promised im cool at night I don't toss and turn any more, no soreness and we don't feel each other moving around in bed . I love it and have told all my friends how happy I am with our new king size silk and snow Mattress . P.s our dog loves it too and never wants to get up in the morning lol
Response from Silk & Snow
Jul 31, 2020
Hi Ann
Wonderful! Here’s to many more nights of happy sleep. Be sure to give your sweet pup an ear scratch from us!
All the best,
Susan
Jennifer P
Verified Buyer
S&S Hybrid Mattress
Love the new mattress! My husband does not complain about back pain anymore.
Response from Silk & Snow
Jul 31, 2020
Hi Jennifer
Excellent! We are happy to hear that you’re enjoying your mattress. Thank you for taking the time to write a review for us as well as send in photos - your bedroom looks great!
All the best,
Susan
Christophe d
Verified Buyer
S&S Hybrid Mattress
Very happy with this mattress. Not too firm but not too soft. It really is a superior mattress for what you pay. Would highly recommend!
Response from Silk & Snow
Jul 31, 2020
Hi
Excellent! We are happy to hear that you’re enjoying your mattress. Thank you for taking the time to write a review for us!
All the best,
Susan
Kimberley P
Verified Buyer
S&S Hybrid Mattress
Great customer experience. Thanks, Silk and Snow!
Response from Silk & Snow
Jul 31, 2020
Hi Kimberley
Thank you for taking the time to write to us, we appreciate your feedback!
All the best,
Susan
Mahsa M
Verified Buyer
S&S Hybrid Mattress
Very comfortable mattress. I love it. Thanks Silk & Snow
Response from Silk & Snow
Jul 31, 2020
Hi Mahsa
You're very welcome! We are delighted to hear that you're enjoying your Hybrid mattress.
All the best,
Susan
Michael P
Verified Buyer
S&S Hybrid Mattress
Very comfy. Partner's movements don't wake me up
Response from Silk & Snow
Jul 31, 2020
Hi Michael
Wonderful! Here’s to many more nights of happy sleep!
All the best,
Susan
Liz J
Verified Buyer
S&S Hybrid Mattress
So comfy!
Response from Silk & Snow
Jul 30, 2020
Hi Liz
Excellent! We are happy to hear that you’re enjoying your Hybrid mattress.
All the best,
Susan
Tom S
Verified Buyer
S&S Hybrid Mattress
Good
Response from Silk & Snow
Jul 30, 2020
Hi Tom
Thank you for taking the time to write to us, we appreciate your feedback!
All the best,
Susan
Beverley S
Verified Buyer
S&S Hybrid Mattress
I love the firmness and comfort of this mattress. Both hubby and I find it is very hot. Still haven't decided if we are keeping it because of this. Would have given 5 stars if it was a cooler sleep.
Response from Silk & Snow
Jul 30, 2020
Hi Beverley
Thank you for your feedback. Definitely reach out to us if you want to chat more about your hybrid, we are always here to help!
All the best,
Susan
Tim T
Verified Buyer
S&S Hybrid Mattress
Very happy with my purchase! Customer service was excellent and delivery was fast. Will definitely buy again!
Response from Silk & Snow
Jul 30, 2020
Hi Tim
Excellent news! We are thrilled to hear that you're still enjoying your mattress and getting a good night's sleep. I will be sure to send your kudos along to the customer service team :)
All the best,
Susan
Kathleen V
Verified Buyer
S&S Hybrid Mattress
The bed is great! However, the mattress protector I purchased is far too large for my king size bed. It’s slips and slides and will not hold on to the edges. Otherwise my husband and I are loving the bed. It’s perfectly soft and not too firm like most .
Response from Silk & Snow
Jul 31, 2020
Hi Kathleen
We're so happy to hear that you're enjoying your Hybrid mattress. Regarding your protector, have you tried washing it? That often helps to alleviate some of the slipperiness. Please do follow up with us if you continue to have issues.
All the best
Susan
Karen S
Verified Buyer
S&S Hybrid Mattress
So comfy!
Response from Silk & Snow
Jul 30, 2020
Hi Karen
Wonderful! Here’s to many more nights of comfy sleep!
All the best,
Susan
Frank T
Verified Buyer
S&S Hybrid Mattress
Great product Great sleep Great service
Thanks
Thanks
Response from Silk & Snow
Jul 30, 2020
Hi Frank
Wonderful! Here’s to many more nights of happy sleep!
All the best,
Susan
Jason X
Verified Buyer
S&S Hybrid Mattress
Best sleep I have ever had. Delivery was fast and best price on the market compared to those of lesser quality.
Response from Silk & Snow
Jul 30, 2020
Hi Jason
Wow, thank you for such great feedback! We take our customer's sleep very seriously and we are thrilled to hear that you're sleeping well. Here's to many more nights of excellent sleep on your Hybrid :)
All the best,
Susan
Ivan K
Verified Buyer
S&S Hybrid Mattress
I slept on the hybrid mattress for just under two months in hope that it will "break in" and become comfortable. It didn't! I am on the heavier side at 250+lbs,bulky with some fat and sleep on my sides 85% of the time. I would not recommend this mattress to anyone who fits this description. Perhaps with my weight and sleep position the foam top is just not enough and the body around the hip and shoulder area ends up resting on the coils ,which makes for very unpleasant pain to the point of bruising. Mattress is very firm. Otherwise I was very pleased with the delivery,got the bed delivered in under a week. I am just awaiting now for S&S to find a donor for the mattress so they can refund my payment,which they said could take two or three weeks
tristan g
Verified Buyer
S&S Hybrid Mattress
Costumer service was exceptional we love everything this company stands for, I would highly recommend.
Response from Silk & Snow
Jul 30, 2020
Hi Tristan
Aww thank you for the lovely review! I will pass your kudos along to the customer service team. We are thrilled to hear that you're happy with your purchase.
All the best!
Susan
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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