4.6
From 1
to 5
Reviews
2082
Recommend
10 / 10
TrustScore
9.29 / 10
Carson R
Verified Buyer
S&S Hybrid Mattress
Item was shipped quickly upon order and delivered without issue. Set up was easy and quick. I purchased this bed while on sale and I feel that the value is good. Bed is comfortable. Didn’t smell funny like some of the reviews said. I would be confident in another purchase from Silk and Snow.
Response from Silk & Snow
Feb 10, 2023
Hi Carson,
We are so glad to hear of your positive experience with our company. Thank you for taking the time to write in.
All the best,
Michelle
Michael R
Verified Buyer
S&S Hybrid Mattress
Great mattress!
Response from Silk & Snow
Feb 10, 2023
Hi Michael,
Thank you so much for taking the time to reach out! Here's to being cozy!
All the best,
Michelle
Laura G
Verified Buyer
S&S Hybrid Mattress
Absolutely love this mattress! It is a game changer for sleep. Super comfy, doesn’t make me overheat and fits my silk and snow frame perfectly. I never leave reviews but the customer service and overall experience with this company has been so wonderful that I needed to share!
Response from Silk & Snow
Feb 10, 2023
Hi Laura,
That is such great news! We will be sure to pass along your kudos to our customer service team. Happy sleeping!
All the best,
Michelle
Adelaide Z
Verified Buyer
S&S Hybrid Mattress
Extreme to comfy mattress! Super happy with my choice to purchase this mattress over other brands.
Response from Silk & Snow
Feb 10, 2023
Hi Adelaide,
We are so glad you are finding your new hybrid mattress so comfortable! Thank you for taking the time to reach out and share your feedback with our brand. Here's to many more cozy nights of happy sleep to come!
All the best,
Michelle
Richard O
Verified Buyer
S&S Hybrid Mattress
Happy with mattress so far but disappointed in edge support.
Response from Silk & Snow
Feb 02, 2023
Hi Richard,
Thank you for taking the time to reach out and share your feedback with our brand. We will be sure to follow up with the team accordingly as we are always looking to enhance our products for the future. If you have any questions or concerns regarding your new mattress, please contact our customer service team by sending an email to hello@silkandsnow.com.
Sincerely,
Michelle
James S
Verified Buyer
S&S Hybrid Mattress
Received quickly and very happy, i suffer from liwer back pain and sciatic pain, this has been a huge pain reduction
Response from Silk & Snow
Feb 02, 2023
Hi James,
We are so glad you are feeling reduced pain now that you are using your new hybrid mattress. Thank you for taking the time to reach out. Happy sleeping!
All the best,
Michelle
Jodi K
Verified Buyer
S&S Hybrid Mattress
This mattress is perfect for me! I have chronic low back pain and feel better when I lay on this mattress and wake up in the morning. My last mattress was over $4,000 and this Silk and Snow mattress is much more comfortable and better for my aches and pains at a significantly lower cost. Don’t let the idea of a mattress sold in a box deter you from buying one. It’s the best mattress I have owned and it also feels good to support a Canadian company and product!
Response from Silk & Snow
Feb 02, 2023
Hi Jodi,
That is amazing news! Thank you for taking the time to reach out and share your feedback with our brand. We are so glad you are enjoying your new hybrid mattress and that it is helping with your lower back pain. Happy sleeping!
All the best,
Michelle
Erin S
Verified Buyer
S&S Hybrid Mattress
So comfy and just the right amount of firmness
Response from Silk & Snow
Feb 02, 2023
Hi Erin,
We are so glad you are finding your new hybrid mattress so comfy! Thank you for taking the time to reach out and share your experience. Happy sleeping!
All the best,
Michelle
Gerald L
Verified Buyer
S&S Hybrid Mattress
My wife and I purchased a Queen hybrid mattress in Dec. 2022 and are very happy with it our back and hip pain have reduced considerable. Very comfortable bed easy to handle and reasonable price We, also then purchased the memory foam pillows and were very happy with them thank you S&S for a proper sleep in years.
Response from Silk & Snow
Feb 02, 2023
Hi Gerald,
We are so glad to hear both you and your wife's pain is reduced now that you are using your new hybrid mattress! Thank you for taking the time to write in and share your feedback. Stay cozy!
All the best,
Michelle
Naomi R
Verified Buyer
S&S Hybrid Mattress
Too soft for a stomach sleeper in my opinion, sink too much. It’s also advertised as good for heavy people, I found not enough support. Somehow, with the reinforced edges, I found myself always rolling into the middle of the bed. I will be requesting a return, so I hope that process goes smoothly.
Response from Silk & Snow
Feb 03, 2023
Hi Naomi,
We appreciate you reaching out and sharing your experience with us. We understand that your new mattress is not the right fit for you and have taken a closer look at your order. We can see you have since been in communication with our customer service team and are in the process of returning your mattress during your 100 Night Trial. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Scott R
Verified Buyer
S&S Hybrid Mattress
We love this bed! My wife has never slept better!
Response from Silk & Snow
Feb 10, 2023
Hi Scott,
We are so glad to hear you both love your new hybrid mattress! Thank you for taking the time to write in. Happy sleeping!
All the best,
Michelle
Tyler D
Verified Buyer
S&S Hybrid Mattress
It’s comfortable, would have wanted it a bit more firm
Response from Silk & Snow
Feb 10, 2023
Hi Tyler,
We appreciate your comments and thank you for taking the time to share your experience with our brand. If you find after further testing your mattress is not the right fit, please contact our customer service team at hello@silkandsnow.com during your 100 Night Trial.
Sincerely,
Michelle
Brigitte B
Verified Buyer
S&S Hybrid Mattress
I like this mattress so far. It preforms as promised. The only thing keeping me from giving it 5 stars is that it has an unusual odor. It took a few weeks to dissipate.
Response from Silk & Snow
Feb 10, 2023
Hi Brigitte,
We appreciate you reaching out and sharing your experience with our brand. We will be sure to pass along your feedback to our team accordingly. Happy sleeping!
All the best,
Michelle
frank c
Verified Buyer
S&S Hybrid Mattress
no
Response from Silk & Snow
Feb 10, 2023
Hi Frank,
We appreciate you reaching out to share your feedback. Stay cozy!
All the best,
Michelle
Victor M
Verified Buyer
S&S Hybrid Mattress
I like the bed. It is firm but not hard. It has relieved my back pain when I lay on it.
Response from Silk & Snow
Feb 10, 2023
Hi Victor,
We are glad to hear your new hybrid mattress is helping with your back pain. Thank you for writing in and sharing your experience! Wishing you many more comfortable nights of happy sleep to come!
All the best,
Michelle
Amy L
Verified Buyer
S&S Hybrid Mattress
The process of buying, receiving and installing this mattress was SO easy. We were unsure because we couldn't lay on it before committing but we are so happy we ordered this mattress. Offers a good support without being too stiff. Very comfortable, especially when combined with S&S down alternative duvet and pillows. We are really happy with our purchase.
Response from Silk & Snow
Feb 10, 2023
Hi Amy,
We are so glad to hear you are happy with your new hybrid mattress! Thank you for writing in and sharing your feedback with our brand. Stay cozy!
All the best,
Michelle
William M
Verified Buyer
S&S Hybrid Mattress
The product is comfortable, feels durable and was easy to assemble. It arrived quickly.
Minus 1 star because it initially arrived missing a piece and we had to spend time dealing with customer service to get it replaced
Minus 1 star because the experience with customer service was inefficient and frustrating. I began my encounter by describing exactly what was missing and even included a picture. Then, I was sent a checklist form to fill out. It was blank and used none of the information I had spent time detailing earlier. Finally, I had to reach out to the team for updates, rather than having them contact me.
Minus 1 star because it initially arrived missing a piece and we had to spend time dealing with customer service to get it replaced
Minus 1 star because the experience with customer service was inefficient and frustrating. I began my encounter by describing exactly what was missing and even included a picture. Then, I was sent a checklist form to fill out. It was blank and used none of the information I had spent time detailing earlier. Finally, I had to reach out to the team for updates, rather than having them contact me.
Response from Silk & Snow
Feb 10, 2023
Hi William,
Thank you for reaching out and sharing your experience with your hybrid mattress. We are sorry for the poor interaction you've have with our team and will be sure to follow up as we are always looking to enhance our services for the future. We have taken a closer look at your order and can see that you have since received your missing piece. Once again, we apologize for the negative experience you've had with our brand.
Sincerely,
Michelle
Arthur M
Verified Buyer
S&S Hybrid Mattress
Very supportive....great sleep at last!
Response from Silk & Snow
Feb 10, 2023
Hi Arthur,
That is great news! We are so glad you are sleeping so well now with your new hybrid mattress. Thank you for taking the time to reach out and share your feedback.
All the best,
Michelle
JIM B
Verified Buyer
S&S Hybrid Mattress
Took a little bit to get used to but we love it
Response from Silk & Snow
Feb 10, 2023
Hi Jim,
We are glad to hear you are loving your hybrid mattress now that your body has adjusted to your new bed. Here's to happy sleeping!
All the best,
Michelle
Jack U
Verified Buyer
S&S Hybrid Mattress
Easy delivery and set up. Super comfortable to sleep on and the "new" smell dissipates quickly. Highly recommend.
Response from Silk & Snow
Feb 10, 2023
Hi Jack,
We are so glad to hear you are finding your new hybrid mattress so comfortable! Thank you for taking the time to reach out and share your experience with our brand. Here's to many more cozy nights of restful sleep to come!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
|
S&S Hybrid Mattress |
|
|
Egyptian Cotton Sheet Set |
|
|
Adjustable Pillow (Retail... |
|
Facebook
RaveCapture Commitment
RaveCapture transforms how businesses collect and showcase customer experiences. We take authenticity seriously and only allow 100% verified buyer reviews and UGC.
Guarantee
- RaveCapture Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted
With RaveCapture, you’re not just managing a reputation — you’re sharing the voice of your raving fans.
