4.6
From 1
to 5
Reviews
2082
Recommend
10 / 10
TrustScore
9.29 / 10
Angela N
Verified Buyer
S&S Hybrid Mattress
The hybrid mattress has been great so far, no pressure points and way less tossing turning. My sleep had definitely improved. Very happy with my purchase.( side and stomach sleeper)
Response from Silk & Snow
Feb 08, 2023
Hi Angela,
Thank you for taking the time to write in and share your feedback with our brand. We are so glad your hybrid mattress has improved your sleep quality. Wishing you many more comfy nights of happy sleep to come!
All the best,
Michelle
Jane S
Verified Buyer
S&S Hybrid Mattress
Love the mattress. It was comfortable right from the start. I’m very disappointed in the mattress cover. It’s too big and slides around on the mattress, causing my sheets to slide too.
Response from Silk & Snow
Feb 08, 2023
Hi Jane,
We are so glad you are loving your new hybrid mattress. However, if you find after further testing your protector is not suitable for you, please reach out during your 100 Night Trial to initiate your return by sending an email to our customer service team at hello@silkandsnow.com.
Sincerely,
Michelle
Carla S
Verified Buyer
S&S Hybrid Mattress
Comfortable decent mattress
Response from Silk & Snow
Feb 08, 2023
Hi Carla,
Thank you for reaching out and sharing your feedback with our company. We are happy to hear you find it comfortable.
Sincerely,
Michelle
Jessica C
Verified Buyer
S&S Hybrid Mattress
Still haven't received the mattress
Response from Silk & Snow
Jan 12, 2023
Hi Jessica,
Thank you for taking the time to reach out and share your concern with our company. We have taken a closer look at your order and can see it has been delivered to the correct address on file. If this is not the case please reach out to our customer service team by sending an email to hello@silkandsnow.com so they may assist you further. If you have any other questions or concerns please let us know.
Sincerely,
Michelle
Jessica W
Verified Buyer
S&S Hybrid Mattress
Very comfy!!
Response from Silk & Snow
Feb 08, 2023
Hi Jessica,
We are so glad you find your new hybrid mattress so comfortable! Thank you for reaching out and sharing your experience. Happy sleeping!
All the best,
Michelle
Sheri D
Verified Buyer
S&S Hybrid Mattress
Very comfortable bed, easy to set up. love the pillow top. Delivery was quick. thanks for your product. Highly recommend.
Response from Silk & Snow
Feb 08, 2023
Hi Sheri,
We are so glad you are enjoying your new hybrid mattress and appreciate your recommendation. Here's to many more cozy nights ahead!
All the best,
Michelle
Daniel M
Verified Buyer
S&S Hybrid Mattress
The best mattress I have ever slept on, hands down. As a back sleeper, the S&S Hybrid has been a wonderful experience and I highly recommend it.
Response from Silk & Snow
Feb 08, 2023
Amazing news, Daniel! We are thrilled to hear your new hybrid is the best mattress you've ever slept on. Thank you for taking the time to reach out and pass along your recommendation.
All the best,
Michelle
Bryan N
Verified Buyer
S&S Hybrid Mattress
Great Mattress! Comfortable! I really think the edges are strong which helps someone of my stature not feel like the mattress is buckling under my weight.
Response from Silk & Snow
Feb 08, 2023
Hi Bryan,
We are thrilled to hear you are enjoying your new hybrid mattress! Thank you for taking the time to reach out. Happy sleeping!
All the best,
Michelle
Michael C
Verified Buyer
S&S Hybrid Mattress
👍👍👍
Response from Silk & Snow
Feb 08, 2023
Hi Michael,
Thank you for your positive review, happy sleeping!
All the best,
Michelle
Adriana M
Verified Buyer
S&S Hybrid Mattress
Prompt and helpful service with respect to making both a purchase and a return.
Response from Silk & Snow
Feb 08, 2023
Hi Adriana,
Thank you for taking the time to write in and share your experience with our brand. We will be sure to pass along your kudos to our customer service team. We remain available if you have any other questions please let us know.
Sincerely,
Michelle
Michelle F
Verified Buyer
S&S Hybrid Mattress
Very pleased with mattress.
Response from Silk & Snow
Feb 08, 2023
Hi Michelle,
We are so glad you are so pleased with your new hybrid mattress! Thank you for taking the time to reach out. Happy sleeping!
All the best,
Michelle
Darren B
Verified Buyer
S&S Hybrid Mattress
So far so good!!
Response from Silk & Snow
Feb 08, 2023
Hi Darren,
We are glad to hear you are enjoying your new hybrid mattress so far! Here's to many more comfy nights of happy sleep to come!
All the best,
Michelle
Leanna D
Verified Buyer
S&S Hybrid Mattress
I am beyond happy with my new mattress! I am sleeping better than I have in years. It’s comfy and works well with my adjustable bed. Very grateful and well rested now :)
Response from Silk & Snow
Feb 08, 2023
Hi Leanna,
We are so glad to hear you are beyond happy with your new mattress! Thank you for taking the time to reach out. Here's to happy sleeping!
All the best,
Michelle
William D
Verified Buyer
S&S Hybrid Mattress
going to use a 4 star rating. product wise the company is spot on. mattress and pillows are excellent. wish they had the size of the duvet covers more prominent / bought the king size and after washing and preparation realized it was to small. my down king duvet is 110 x 98.....anyway I will give the 3 piece set away to someone.......all good. would definitely do business with them again.
Response from Silk & Snow
Feb 07, 2023
Hi William,
Thank you for reaching out and sharing your experience with our brand. We are glad to hear you have had a positive experience and if you would like to return your bedding during your 100 Night Trial, please send an email to our customer service team at hello@silkandsnow.com so they can provide the next steps. If you have any questions regarding your order please let us know.
Sincerely,
Michelle
Joseph S
Verified Buyer
S&S Hybrid Mattress
Early days but my son is having some great sleeps. He’s a big man so comfort is not always straightforward.
Response from Silk & Snow
Feb 07, 2023
Hi Joseph,
We are so glad to hear your son is sleeping well on his new hybrid mattress. Thank you for taking the time to write in and share your experience with us. Stay cozy!
All the best,
Michelle
Kenneth J
Verified Buyer
S&S Hybrid Mattress
Very comffortable. Just the riight firmness for me. Good quality and well priced.
Response from Silk & Snow
Feb 07, 2023
Hi Kenneth,
We are so pleased you are finding your new hybrid mattress so comfortable! Thank you for taking the time to reach out and share your experience. Wishing you many more comfortable nights of happy sleep to come!
All the best,
Michelle
Denis U
Verified Buyer
S&S Hybrid Mattress
2nd purchase recently. Great bed , great service Ordered Dec 27 new queen mattress delivered Dec 31 thanks you Fed ex My back, hips , neck feel awesome after 20 nites
Response from Silk & Snow
Feb 07, 2023
Hi Denis,
We appreciate you taking the time to share your experience with our brand. We are so glad you are enjoying your new hybrid mattress! Here's to many more cozy nights of happy sleep to come!
All the best,
Michelle
Mark C
Verified Buyer
S&S Hybrid Mattress
Very nice firm mattress, great for a back or stomach sleeper but since I've been wearing a CPAP mask, I've been sleeping more on my side and I find it's almost a little too firm for me, creating some pressure points; I've had it for about 2 months and still trialing it as I'm hoping it will get a little softer as time goes on. But it is a very nice well made matress for the price, the black friday sale 10% discount. I wonder if they will come out with a slightly softer but supportive mattress for side sleepers?
Response from Silk & Snow
Feb 06, 2023
Hi Mark,
Thank you for taking the time to share your experience with our brand. We appreciate your feedback and will be sure to pass along your comments to our design team as we are always looking to enhance our products where we can. If you find that after further testing it is not suitable for your needs, please send our customer service team an email to hello@silkandsnow.com to initiate your return during your 100 Night Trial. We remain available if you have any other questions please let us know.
Sincerely,
Michelle
Siobhan D
Verified Buyer
S&S Hybrid Mattress
Love love love our new mattress!
Response from Silk & Snow
Feb 01, 2023
Amazing news, Siobhan! We are thrilled you are loving your new hybrid mattress. Thank you for writing in to share your feedback with us. Here's to happy sleeping!
All the best,
Michelle
Gerry G
Verified Buyer
S&S Hybrid Mattress
We've had our S&S Hybrid for 43 days. My wife finds it comfortable enough. However, I had a comfortable sleep only on the 1st night. Since then, it has become increasingly uncomfortable for me. I am age 66 but only 157 lbs. Still, the pressure points are far too severe for me and I can't sleep through the night and wkae up in debilitating pain.
The bed is well-constructed and I find it very firm. But now, if I want a sleep that doesn't hurt my hips, shoulders & back, then I sleep on the sofa. I had high hopes for a comfortable new bed but this is not one that I can sleep on. I'm returning this bed and will start again to look for something that will ease my pains, not increase them.
The bed is well-constructed and I find it very firm. But now, if I want a sleep that doesn't hurt my hips, shoulders & back, then I sleep on the sofa. I had high hopes for a comfortable new bed but this is not one that I can sleep on. I'm returning this bed and will start again to look for something that will ease my pains, not increase them.
Response from Silk & Snow
Feb 06, 2023
Hi Gerry,
Thank you for taking the time to reach out and share your experience with your hybrid mattress. We are sorry that it did not help overall with your sleep quality and have taken a closer look at your order. We can see you have since returned your mattress and have received your full refund. If you have any other questions or concerns please let us know and we will be ready to assist you. We hope you find the perfect mattress suitable for your needs very soon!
Sincerely,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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