Fast delivery, great mattresses! Issue with a duvet cover delivered at wrong address solved promptly. Five star !

1 week and already noticing it is not as supportive as it was, worried what it will be like in a month. First 3 nights were great.

I have had the Silk & Snow hybrid mattress and upholstered bed frame for about three weeks. I set it up by myself, and although doable, it would have been easier with a 2nd person. The most significant challenge was that the mattress was delivered with the box completely mangled, and with the weight of a king-size mattress rolled up, I struggled to move it up the flight of stairs into my house. The mattress itself was undamaged, and the frame was pretty straightforward to put together. (I did have to chat with customer service as I could not find the assembly instructions; however, the issue was resolved quickly and professionally, and I was forwarded a .pdf copy of the instructions within minutes.

The mattress is very comfortable. I am a big man, 6’4” and close to 300 lbs and my wife and I sleep very comfortably on the bed. I flop around in my sleep, and this was always a problem with previous mattresses. With the S&S Hybrid, it is not an issue, as I can bounce around, and she does not feel it (for the most part). The bed frame feels very solid (even during ‘happy fun time’ ;) with the headboard firmly attached (so feel free to use it for support).

The only reason I did not give 5 stars was that the box for the mattress was utterly destroyed (to the point where the top of the box was completely ripped off with the mattress (albeit wrapped in plastic) exposed to the elements. Both boxes for the frame were also torn and punctured. I understand that this was the shipping company; however, the responsibility must ultimately be placed on the company I purchased the product from, as I had no say in who shipped the product.

All in all: Recommend (especially for bigger people).

Mattress and bed frame arrived very quickly and quality is very good.

Best mattress I've ever owned

Loving our new bed! It’s been 10 days since we unwrapped it and started using it! Great sleeps and lots of support! Really recommend it!

We bought a king size & love it, but found we needed an additional foam topper for softness

Love this mattress! It shipped within 2 business days. Very quick. When it arrived, I was worried that I had made a mistake because the box looked too small to contain a queen sized mattress, but no. Once we unwrapped it, it was very evident. It was super easy to unwrap and the mattress did the rest. It's honestly the best mattress ever!

The mattresses are great! The customer service is fabulous. The only reason I'm not giving 5 stars is because of the shipping process. I wish there were other courier options. FedEx wouldn't deliver the mattresses to the specified address and not all packages were delivered together, so we were left waiting for some items to arrive.
All in all it was a pleasant experience and I wouldn't hesitate ordering again!

very comfortable, easy to set up. happy I bought this mattress!

We had high hopes for this mattress but my husband and I are both finding it quite firm and the pressure points on my hips and his shoulders are quite uncomfortable. I am also getting neck pain which I haven’t had on my old mattress. We are both back and side sleepers and I find lying on my side there is a lot of pressure on my hips. Based on all the reviews I figured it wouldn’t be so firm. I keep hoping it might soften up some more but doesn’t seem like that will be the case. I think it’s a very nice quality otherwise and it arrived really quickly after ordering. It didn’t have any off gassing smell after the first 72 hours that we noticed. Sadly I think at this point unless it softens up some more we will need to return it.

We only received partial delivery of our order. After 2 weeks waiting for the item to be tracked down (it was lost), and being promised a new item to be dispatched asap, we are still waiting for our bed with no initiative to resolve the matter from Silk and Snow.

Excellent quality mattress, I was hoping for it to be more firmer

Love the king size. Very comfortable (just bought it 3 weeks ago) but notice it gets hot if stay in one place. Is cooler when move to new spot; which there is lots of room to do this

We love our twin XL hybrid mattresses. We purchased them for our new split king adjustable bed frame and the mattresses are a dream. Comfortable, soft enough to be plush but firm enough to provide solid support. We highly recommend Silk & Snow as a wonderful company to deal with as well. Dependable, excellent customer service and a solid, community minded business model.

Love our new mattress, comfy and cozy!

My mother loves her new matress which works really well with her adjustable bed. Can highly recommend.

Very comfy to sleep on.

Was debating between this and Logan and cove, $500 cheaper and free duvet were the deciding factors. Been almost a month. Cali king is great. No complaints.

I got the best sleep on the first night with this pillow. It was great.