Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
1499
4 Stars
410
3 Stars
99
2 Stars
42
1 Star
32
Reviews 2082
Recommend 10 / 10
TrustScore 9.29 / 10
Nancy C
Dec 30, 2025
Verified Buyer
S&S Hybrid Mattress
All our beds, frames and linens are from Silk and Snoe. Why? Total package, top quality, social awareness and suoer service
Patricia W
Nov 24, 2025
Verified Buyer
S&S Hybrid Mattress
We are very happy with this purchase - comfortable mattress, great service! Thank you!
Jennifer K
Nov 16, 2025
Plush Mattress
Verified Buyer
S&S Hybrid Mattress
We purchased the Silk and Snow plush mattress after deciding to try a hybrid mattress and reading the Silk and Snow reviews online. We had a 10 year old, tired but very decent mattress from Sears. We were waking up with stiffness (early 50s). Love the mattress, love the plush, it is like sleeping on a cloud. We upgraded to the next level sheets, duvet, etc...because good sheets are difficult to find and I assumed the sheets would fit the bet perfectly. Sheets are pretty good (a little loose) and the duvet is really warm but notably the pillows are amazing. Overall, we are very happy we took this leap with an online company.
Randy F
Nov 05, 2025
Nice Looking Mattress, very comfortable
Verified Buyer
S&S Hybrid Mattress
We originally purchased the
King S&S Hybrid medium-firm mattress. After a months use, my spouse found the mattress a little too firm and could not get a comfortable sleep, so we decide to upgrade to the S&S Hybrid Plush mattress and so far it has been very comfortable and was the better choice for us. Overall, we are happy with our bed frame and mattress purchase from S&S.
Maria R
Oct 31, 2025
very happy!!!
Verified Buyer
S&S Hybrid Mattress
I asked ChatGPT to find me the best mattress in my budget $500-2000, with all my needs, me being a side sleeper, partner a back sleeper, and this silk and snow mattress was the best recommendation. So happy I listened!
Johanne P
Oct 30, 2025
I love my mattress
Verified Buyer
S&S Hybrid Mattress
I love my mattress, and it is very comfortable i am sleeping much better and longer nights. I am a side sleeper and always hot. The mattress does help for both my problems. The only reason why it is a 4-star review is because of the delivery. I purchased my mattress on September 23rd and only receive it on October 06th. When i called customer service they were only telling me it should ship soon we don't have any other updates. I called myself the carrier and they told me from Ontario to Montreal is every other day, but the real reason was because the truck was not full and the last person i spoke to from the carrier and not Silk & Snow reassured me it would be delivered on October 06th, and it did. And the site says ships between 2 to 4 days. No one ever told me Montreal was longer. Beside that thank you for the nice mattress and the free bundle.
Tony G
Oct 24, 2025
Incredible mattress
Verified Buyer
S&S Hybrid Mattress
So happy with our purchase from Silk and Snow. The mattress has exceeded our expectations and if you’re considering buying one, we highly recommend Silk and Snow. As an added bonus their staff are super helpful and friendly!!! No regrets…
Anna W
Oct 20, 2025
VERY comfortable for side sleepers and bad backs.
Verified Buyer
S&S Hybrid Mattress
We ordered a King Size Hybrid Plush. I have a bad lower back and did some research on side sleepers and this was the top of the charts. I am also allergic to Latex and the regular version (not the organic model) does not bother me at all.
My back is supported and no pressure point issues on hips or shoulders… I love it and wake up feeling very refreshed. Its like sleeping on a cloud. there is enough support under the plush not to sink, but soft enough to comfort. We dont get over-heated either like some memory foam mattresses.

My only feedback is a) the sides are soft so sitting on the edge of the mattress is a bit slouchy and b) it is VERY heavy so make sure you have some strong help to move it into place.

worth every penny. thank you!! ~A
Joannie D
Oct 09, 2025
Return process is frustrating
Verified Buyer
S&S Hybrid Mattress
I first bought a semi-firm S&S Hybrid, which was a bit too hard for me (I had tried many semi-firm hybrid mattresses in stores and the S&S is definitely on the firmer side). I began the return process two months ago, and still haven't been refunded yet (mind you, I already have bought another S&S mattress for $1500). It took 7 weeks for a local company to come pick up the mattress I wanted to return (they were awfully late too and made me waste half a day), and now that I have sent proof to S&S that the mattress has been picked up, they suddenly realized that I had received a free "sleep bundle" and they say I have to return it, or pay $275+taxes if I want to keep it. Needless to say that all the pieces have to be spotless in order for S&S to refund you, which means you shoudn't open your "sleep bundle" before being sure you won't return the mattress (or even better: don't order the sleep bundle at all, it's not worth it, it's just white cotton that's not even soft). Oh, and to return the sleep bundle, there's a whole process, including taking like 12 pictures. It's a bit nightmare-ish.
Maria I
Oct 07, 2025
Amazing mattress
Verified Buyer
S&S Hybrid Mattress
We recently upgraded our Costco mattress to this one after five years. We were sceptical about it coming in a box, but realized that there is a special way to compress the coils so that they can expand fully after unsealing the vacuum seal. The mattress expanded very quickly over a span of a few minutes, and it is robust and very comfortable which or something we were worried about. The mattress is very firm and provides great support, but it also has a cushiony top layer that provides an ideal level of comfort for both side and back sleepers. I would definitely recommend this mattress. The sleep bundle was also a really nice touch. The sheets are soft and the pillows are super fluffy and luxurious. Our shipment had a bit of a delay and stuck and snow was kind enough to give us a 10% refund on her whole order for compensation which we really appreciated. We’re so happy to be able to support a Canadian company.
Michelle B
Oct 04, 2025
Verified Buyer
S&S Hybrid Mattress
Perfect firmness
Helene L
Sep 29, 2025
Verified Buyer
S&S Hybrid Mattress
Just slept on the mattress last night for the first time, so will be able to give a better review inna few more days on the mattress . The sheets are not confortable at all, but I love the duvet.
Daniel F
Sep 24, 2025
Upgraded bedding is poor quality, mattress is ok
Verified Buyer
S&S Hybrid Mattress
My biggest complaint is I upgraded to the premium $200 bedding that was bundled with the mattress, that was a mistake. The sheets are kind of papery and cheap, the duvet is SUPER hot and I can’t sleep underneath it, and the pillows are adjustable yes, but the amount of filling they come with is kinda pathetic. I would be good with the pillows if maybe they came with an extra bag of memory foam filling.

The mattress is just… ok. First few nights it hurt my upper back really bad to sleep on, but I got used to it after a few nights. But even after a few weeks of sleeping on it, it’s just an ok mattress, don’t have any positive or negative feelings towards it.
Nathan S
Sep 22, 2025
Sweet dreams for side sleepers
Verified Buyer
S&S Hybrid Mattress
I sleep on my left side almost exclusively and I had purchased this mattress switching from a standard coil/box spring combo to this plush hybrid mattress and the difference is night and day. I never realized how hard my previous mattress had become but this one is soft and squishy, you almost melt into it, but has a good amount of support so you're not sinking into it like a bean bag. I actually hadn't realized how much shoulder/hip pain I was waking up to until sleeping on this and the pain alleviated in a week. It will take a few days to adjust but believe me, it was well worth it and I will continue to purchases these in the future. It is really nice to wake up rested and pain free.

I didn't look forward to bed time, but now I get to lay down, go "oh man this is comfy", roll over and fall asleep, it's fantastic. Mine came with a promotional bed set, I quite like the comforter.
Matthew L
Sep 13, 2025
High quality product.
Verified Buyer
S&S Hybrid Mattress
Good quality materials with good impression of initial quality. Firm mattress which is what we like. No chemical/off-gassing smells after initial opening of vacuum packaging. Time will tell how long this product will last.
Florence B
Aug 27, 2025
Verified Buyer
S&S Hybrid Mattress
I’m very satisfied with my mattress, it’s very confortable.I
took a chance not trying it before since I have severe arthritis. I had seen the quality since someone from my family had already ordered one but it was a firm mattress.
I’ m also happy not to have to buy an additional memory foam to put on top.
It is just perfect for me and the pillows as well, which is very surprising considering my situation.
Grant P
Aug 27, 2025
Great looking and feeling mattress
Verified Buyer
S&S Hybrid Mattress
We got the super plush king size hybrid bed. It looks, and more important feels, great. The bonus package with all of the bedding (pillows, pillowcases, bottom sheet, and comforter) is such a nice addition! The only weird thing is that they don't provide a top sheet. This kind of defeats the possibility of having a "set" of Silk & Snow sheets, which is really weird. Have to do a mismatched top sheet. I'd suggest they'd be better off ditching the comforter and adding in a top sheet, because you never see the comforter (it's inside a cover) but you see and feel the top sheet everyday.
Martina K
Aug 23, 2025
Absolutely Love this Mattress
Verified Buyer
S&S Hybrid Mattress
I spent several months researching mattresses, Silk and Snow was always on the top of the list because I knew I wanted Canadian made. Finally made my purchase, the first mattress went missing in transit. Silk and Snow resolved this issue quickly and shipped a second mattress, I would only recommend clearer communication from SS end. The mattress arrives and I got it set up, left it for a full 72 hours before sleeping on it. There was no off-gassing whatsoever.

The hybrid mattress is very comfortable!

I’m very pleased with my choice to go with Silk and Snow!
Claude L
Aug 20, 2025
Comfortable & Soft Plush
Verified Buyer
S&S Hybrid Mattress
Love this mattress, we have hips problem and side sleeper, wife back sleeper and we love how plush and comfortable it is. Recommended A+++
Nora W
Aug 16, 2025
Plush bed
Verified Buyer
S&S Hybrid Mattress
Wonderful bed !! Love the quality of the bedding package. Easy to unpack not much off gassing . Came well packaged.
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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