I am having the best nights sleep ever since I got my new hybrid mattress. It is cooling and so comfortable . Don't know what I ever did without it.

Very comfortable and not very heavy.

Didn’t know what to anticipate with a bed in a box but it arrived without issue. The box was really heavy but when it was upstairs it was easy to place on my bed frame. The bed is great.

Order the king size hybrid and it is beyond cozy. Arrived at our door within a couple of days. Fully recommend

The mattress is great and really good value. We also love their sheets and pillows.

Pain free

Mattress and bonus bedding—All really Great -totally satisfied with product , experience, delivery —couldn’t be happier thanks jao

I can't tell you how much I love our new plush bed! We had purchased a bed ~a year ago from a local store, and it started slumping in the middle - after less than 6 months! We fought for a replacement and it did the same thing. Plus it was so stiff we put a 4" topper (expensive!) that helped, but I still couldn't sleep well. After almost a year of bad sleep, I ordered your Cal King Plush with upgraded sheets, duvet insert etc. My brain fog started to lift within a week; and my arthritis and bursitis pain receded from a 7 to a 2. I haven't felt this pain free for almost a year.


The delivery process was difficult. We were sent several different times and days. We both made sure to be home Thursday and Friday awaiting delivery. We received a call late Friday telling us our driver didn't read our address properly (WHAT?) and that it would be delayed til Monday. We had plans for Monday so we asked for delivery between noon and 1. That request was ignored and it arrived mid afternoon when I was out, leaving my husband to unpack and set up the bed on his own. I did write to your company complaining about the delivery and left my email, but that email was apparently ignored as well.


In short, products great! Delivery was below par.

Great mattress

We've bought a bunch of stuff from silk and snow and came back for more! We now have two of their hybrid mattresses, plus mattress covers and pillows. We're very happy with our purchase, the price is great and the mattresses are very comfortable, plus we're now a year in on the first one and it's holding up wonderfully.

Best bed I have ever slept on. Perfect level of firmness that makes it so comfy

So comfortable

Absolutely not worth the money. Haven't had even a full year and already makes creaky noises

my mattress was delivered in a damaged box and the mattress has discolouration which is considered a flaw but covered by warranty. I asked for a pillow as compensation as the flaw is not covered and the mattress is fine .

Amazing mattress, especially for a heavy person like myself/. The only reason I don't give 5 stars is because a true quality assessment can't be made after 30 days.

For a purchase like this the follow up needs to be at least 12 months

Returning

Great mattress. Very comfortable with good motion control, I can move around without bothering my partner. And still has enough bounce!

Mattress seems well built. Initially liked it however both my partner and I now suffer from back pain.

We were shopping around for a new mattress and looked for quite a while. Long lists comparing different companies including Silk & Snow and found that Silk & Snow offered a great cost-benefit ratio.

The Hybrid mattress exceeded our expectations. The delivery process was easy - though note that the King size is quite heavy and ideally 2 people are required to transport it for safe ergonomics.

Once opened, the mattress is absolutely amazing. The support is just firm enough (medium feel), and the edge support was better than what we expected. Motion transfer is significantly better than our previous mattress (though as expected not as good as a pure foam mattress but we really wanted a hybrid).

The lumbar support is really excellent. We are both combined sleepers - in all positions, and every single one is comfortable. I really can't stop bragging about the great sleep I'm getting with this.

This almost sounds like a sponsored review, but we're really THAT satisfied with the purchase. We were skeptical about purchasing a mattress online, but this really changed our perspective.

Love the mattress, but was not notified of delivery. I found it outside in front of my garage.