4.6
From 1
to 5
Reviews
2082
Recommend
10 / 10
TrustScore
9.29 / 10
Hannah C
Verified Buyer
S&S Hybrid Mattress
excellent mattress and super comfy!
Response from Silk & Snow
Mar 07, 2022
Awesome, Hannah! We are so glad you are enjoying your new Hybrid mattress. Thank you for taking the time to write to us and for sharing your feedback. Happy sleeping!
All the best,
Michelle
Jonathan L
Verified Buyer
S&S Hybrid Mattress
Very comfortable. Even for a big guy (6’1, 230lbs)
Response from Silk & Snow
Mar 07, 2022
Hi Jonathan,
We appreciate you taking the time to write to us and share your positive comments. Happy sleeping!
All the best,
Michelle
Trevor G
Verified Buyer
S&S Hybrid Mattress
Have had the bed for a month and a half, bed is really high quality for the price. Unfortunately we are returning it as it just isn't for us (too firm maybe). But the whole return process has been smooth and I wouldn't hesitate to buy from them again in the future.
Response from Silk & Snow
Mar 07, 2022
Hi Trevor,
Thank you for taking the time to reach out and share your feedback with our brand. While your mattress did not work out we are pleased to hear that your return was a trouble-free experience. If you have any other questions or concerns please do not hesitate to reach out.
All the best,
Michelle
Sebastien D
Verified Buyer
S&S Hybrid Mattress
As confortable as slippers
Response from Silk & Snow
Mar 07, 2022
Hi Sebastien,
So glad your new Hybrid is so comfortable! Happy sleeping!
All the best,
Michelle
Anne F
Verified Buyer
S&S Hybrid Mattress
Rating 5 for comfort and quality.
Please note I am restraining from a 4 just for the 3 deliveries. You should ALWAYS offer clients if they prefer a one time and complete delivery. This would much better for the environment!
Please note I am restraining from a 4 just for the 3 deliveries. You should ALWAYS offer clients if they prefer a one time and complete delivery. This would much better for the environment!
Response from Silk & Snow
Mar 07, 2022
Hi Anne,
Thank you for taking the time to write to us and share your feedback regarding your experience with our company. We will be sure to follow up with the team as we are always looking for ways to enhance our products and services in the future.
All the best,
Michelle
Sandy H
Verified Buyer
S&S Hybrid Mattress
This mattress is the most comfortable mattress we have ever slept on! My husband is a big guy and he finds it very comfortable.
Response from Silk & Snow
Feb 11, 2022
Excellent news, Sandy! We are thrilled to hear that you're enjoying your Hybrid mattress and getting a good night's sleep. All the best - Katie
Brent C
Verified Buyer
S&S Hybrid Mattress
Love our new mattress we’ve had our best sleeping experience ever
The Mattress came highly recommended
We will do the same😊
Not sure the Quilt it came with was the correct
Size
A Bit Small kinda
The Duvet is too small
Thanks
Thanks
The Mattress came highly recommended
We will do the same😊
Not sure the Quilt it came with was the correct
Size
A Bit Small kinda
The Duvet is too small
Thanks
Thanks
Response from Silk & Snow
Feb 10, 2022
Thank you for taking the time to write to us, Brent, we appreciate your feedback!
All the best,
Katie
Janine C
Verified Buyer
S&S Hybrid Mattress
Very comfortable. Soft yet supportive.
Response from Silk & Snow
Mar 07, 2022
Excellent news, Janine! Thank you for reaching out and sharing your experience with your new Hybrid mattress. Stay cozy!
All the best,
Michelle
Ryan G
Verified Buyer
S&S Hybrid Mattress
Awesome mattress. High quality foam layer on top of inner spring. Just the right amount of firmness. I don't like mattresses that you sink into, I want to feel supported. No aches or pains the next morning. Highly recommend!
Response from Silk & Snow
Feb 11, 2022
Great news, Ryan! We are happy to hear that you’re enjoying your new mattress. Thank you for taking the time to write to us!
All the best,
Katie
Kevin L
Verified Buyer
S&S Hybrid Mattress
Absolutely amazing customer service and I was completely amazed at how much care and thought was put into the packaging to protect the items. HIGHLY recommended.
Response from Silk & Snow
Mar 04, 2022
Hi Kevin,
That is fantastic to hear, thank you so much for sharing your feedback with us. We wish you many more nights of comfortable sleep to come!
All the best,
Michelle
Nicholas P
Verified Buyer
S&S Hybrid Mattress
Amazing mattress!
Response from Silk & Snow
Mar 04, 2022
Hi Nicholas,
We are so happy you are enjoying your new Hybrid mattress! Thank you for reaching out to share your feedback with us. Happy sleeping!
All the best,
Michelle
Amber I
Verified Buyer
S&S Hybrid Mattress
Love our new mattress!!
Response from Silk & Snow
Mar 04, 2022
Excellent news, Amber! Thank you for taking the time to share your feedback regarding your new Hybrid mattress. Happy sleeping!
All the best,
Michelle
Anna D
Verified Buyer
S&S Hybrid Mattress
I am very happy with the purchase of our new bed and mattress from Silk and Snow. The customer service department was fantastic when I called them by phone, answering all of my questions efficiently and professionally. The goods arrived quickly and the packaging was very good. The assembly was easy. We are delighted with our experience at sIlk and Snow and really love that it is a Canadian company, to boot!
Response from Silk & Snow
Mar 04, 2022
Hi Anna,
Thank you for taking the time to write to us and share your experience with your new Silk & Snow products. We are so pleased to hear everything had worked out so well and appreciate your support. Here's to staying cozy!
All the best,
Michelle
Melissa R
Verified Buyer
S&S Hybrid Mattress
I bought this bed because of the good reviews, Canadian-made, and price point. I have had this bed for 1 month.
Pro: very comfortable, I normally have back pain but haven't had any with this bed even though it is firmer than I expected
Good height
Easy to unpack and put together, quick delivery
I often sit on the edge of the bed before laying down and the edge is not sinking at all.
Cons:
I bought the matching bed frame and it slides around a fair amount on our hardwood floors
Overall I don't have regrets and am very pleased with this bed :)
Pro: very comfortable, I normally have back pain but haven't had any with this bed even though it is firmer than I expected
Good height
Easy to unpack and put together, quick delivery
I often sit on the edge of the bed before laying down and the edge is not sinking at all.
Cons:
I bought the matching bed frame and it slides around a fair amount on our hardwood floors
Overall I don't have regrets and am very pleased with this bed :)
Response from Silk & Snow
Mar 01, 2022
Hi Melissa,
We thank you for reaching out and taking the time to share your feedback with your Hybrid mattress and Storage Bed. We are very happy your mattress is very comfortable and that you are pleased. Stay cozy!
All the best,
Michelle
Dale S
Verified Buyer
S&S Hybrid Mattress
We love our mattress! (and frame and protector). We got the king size and have been sleeping on it for close to 5 months now and it's been wonderful. I would consider myself to like soft or cushy beds, and though this is considered medium firm (or even firmer?) it is still so comfortable and cushy and not too hard at all. The firmness is like a hug in the best way. I also love that Silk and Snow is a Canadian company that has environment in mind!
Response from Silk & Snow
Mar 01, 2022
Hi Dale,
Thank you for taking the time to share your experience with Silk & Snow. We are so thrilled you are finding it so comfortable and that you love your Hybrid mattress. Here's to many cozy nights of comfy sleep to come!
All the best,
Michelle
JONAS M
Verified Buyer
S&S Hybrid Mattress
Excellent experience, great product!
Response from Silk & Snow
Mar 01, 2022
Hi Jonas,
Thank you for taking the time to share your feedback with us. Here's to many more comfortable nights of restful sleep to come!
All the best,
Michelle
Mark Frankelson
Verified Buyer
S&S Hybrid Mattress
Finally received the mattress, not sure what happened with FedEx but it did take 2 months to get it. So far it seems to be quite comfortable. Will update review after a week or so.
Response from Silk & Snow
Jan 17, 2022
Hello Mark,
We appreciate you taking the time to share your delivery feedback with us so far. We understand and are sorry for any frustration experienced due to the speed of resolution in regards to your mattres shipment. We have taken a look at your order and can see you are in communication with a member of the team who is assisting you further to ensure you are satisfied with your new purchase. Once again, we apologize for the way your situation has developed and it is important to us to make things right.
Sincerely,
Michelle
Steven D
Verified Buyer
S&S Hybrid Mattress
We're very happy with our king mattress! It's very comfortable and our sleep has improved over the much older pillow top mattress it replaced. The down alternative duvet is simply the most cozy duvet we have ever owned! We also are enjoying the pillows as well although as someone who went from two pillows down to one, we do wish they were slightly firmer. Overall we're very pleased with our purchase!
Response from Silk & Snow
Mar 01, 2022
Hi Steven,
That is amazing news! We are so thrilled you are so happy with your new Silk & Snow products. So great to hear your sleep is even improving! Here's to many more restful nights of happy sleep to come!
All the best,
Michelle
Angela C
Verified Buyer
S&S Hybrid Mattress
I can still feel my husband shifting at night. He is a big boy. He loves the pillows.
No body aches in the morning for myself. Great mattress
No body aches in the morning for myself. Great mattress
Response from Silk & Snow
Mar 01, 2022
Hi Angela,
Thank you for taking the time to write to us and share your experience with your new Hybrid mattress. We are happy to hear that overall it is a great mattress and that you are not experiencing any more body aches in the morning. Happy sleeping!
All the best,
Michelle
Patricia A
Verified Buyer
S&S Hybrid Mattress
Ive had my hybrid mattress for about 6 weeks.
It’s nice and firm, I feel supported in my lower back and as I sleep in every position I still feel cradled. Even on my tummy I feel good. The pillows are big but quite comfortable.
It’s nice and firm, I feel supported in my lower back and as I sleep in every position I still feel cradled. Even on my tummy I feel good. The pillows are big but quite comfortable.
Response from Silk & Snow
Mar 01, 2022
Hi Patricia,
We are so pleased to hear of your excellent experience with our brand. Thank you for reaching out and sharing your feedback with us. We wish you many more comfortable nights of sleep ahead!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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