4.6
From 1
to 5
Reviews
2082
Recommend
10 / 10
TrustScore
9.29 / 10
Claude S
Verified Buyer
S&S Hybrid Mattress
After a month, I can say I'm very satisfied with my new Silk & Snow hybrid mattress. Very satisfied about the customer service I received from Léa-Jeanne (as always). Very satisfied about the shipping and packaging. And very important also, very happy to sleep in this mattress. I'm now full Silk & Snow: duvet, sheets, pillows and mattress. Thanks Silk & Snow :)
Response from Silk & Snow
Apr 19, 2022
Amazing Claude! We are thrilled to hear of your great experience with our brand. We will be sure to pass your kudos along to the customer service team. Happy sleeping!
All the best,
Michelle
Ria K
Verified Buyer
S&S Hybrid Mattress
Everything I could have asked for
Response from Silk & Snow
Apr 16, 2022
Amazing, Ria! We are thrilled to hear this news, thank you so much for taking the time to write in and share your experience with us. Here's to many more restful nights of happy sleep ahead!
All the best,
Michelle
Geena J
Verified Buyer
S&S Hybrid Mattress
It's really well-built. I'd recommend it to most back sleepers and side sleepers under 220lbs.
I'm 5"5 and 128lbs and this mattress to be very slightly too soft on my lower back. However, my neck and shoulder tension has reduced significantly.(Combination side and back sleeper.)
My husband at 5"9 130lbs finds this mattress to be just perfect. (Back sleeper.)
The pressure relief on his shoulders and neck combined with the zoning through his spine and hips have given him pain-free, fully refreshed nights.
All in all this is the nicest mattress I've ever slept in. If it was a touch firmer it would be a perfect mattress for me. I'd give it a solid 4.6/5!
I'm 5"5 and 128lbs and this mattress to be very slightly too soft on my lower back. However, my neck and shoulder tension has reduced significantly.(Combination side and back sleeper.)
My husband at 5"9 130lbs finds this mattress to be just perfect. (Back sleeper.)
The pressure relief on his shoulders and neck combined with the zoning through his spine and hips have given him pain-free, fully refreshed nights.
All in all this is the nicest mattress I've ever slept in. If it was a touch firmer it would be a perfect mattress for me. I'd give it a solid 4.6/5!
Response from Silk & Snow
Apr 16, 2022
Hi Geena,
We are thrilled to hear your new mattress is a perfect match for you both! We will be sure to share your insight with the team as we are always looking for ways to improve our product and services.
All the best,
Michelle
Hilary B
Verified Buyer
S&S Hybrid Mattress
This mattress is very comfortable, firm but still cozy. We both feel we are sleeping better, and had no trouble getting used to it.
Response from Silk & Snow
Apr 16, 2022
Hi Hilary,
That is excellent news! We wish you many more nights of restful sleep to come.
All the best,
Michelle
Leigh-Ann B
Verified Buyer
S&S Hybrid Mattress
Only been using this for a week and am in love! No sore back in the am, sleeping thru the night! And my free pillow - who knew that would be the best invention ever! Why are not all pillows made this way!!
Response from Silk & Snow
Apr 16, 2022
Hi Leigh-Ann,
That is great news! We are thrilled to hear you are sleeping better now and love your pillow too. Wishing you many more comfortable nights of cozy sleep to come!
All the best,
Michelle
Gina C
Verified Buyer
S&S Hybrid Mattress
So happy with our mattress purchase! Was initially worried about the softness, but that is the topper only and there is a great amount of support underneath. Hubby says his joints feel so much better sleeping on this mattress and it's not hot like our previous mattress was. Feels like sleeping on a cloud. Love it!
Response from Silk & Snow
Apr 13, 2022
Hi Gina,
Thank you for taking the time to reach out and write in to share your feedback. We are very glad to hear you are your husband are sleeping better now! Here's to many more nights of cozy sleep ahead!
All the best,
Michelle
Brittany M
Verified Buyer
S&S Hybrid Mattress
Comfy , fast delivery, easy setup !
Response from Silk & Snow
Apr 13, 2022
Hi Brittany,
We are so glad to hear of your great experience with our brand. Thank you for taking the time to reach out and share your feedback with us. Here's to happy sleeping!
All the best,
Michelle
Mark C
Verified Buyer
S&S Hybrid Mattress
It is so comfortable and such a good experience! I was skeptical about this bed but I did a lot of reviewing and shopping around before I decided on this mattress. I am super happy that I decided to get the mattress from Silk and Snow. The lumbar area and the rigid sides really make all the difference! It takes a few days to get used to it but after that it is really a great sleep!
Response from Silk & Snow
Apr 12, 2022
Hi Mark,
We are so pleased to hear of your experience and that you are enjoying your new S&S Hybrid mattress. Thank you for taking the time to reach out and share your feedback with us. Happy sleeping!
All the best,
Michelle
Mike M
Verified Buyer
S&S Hybrid Mattress
Very happy with our recent purchase! Everything arrived in very timely fashion, and the hybrid mattress is as advertised. I especially like the king size pillows and linen pillow cases. Still can’t get over how that king mattress was shipped in such a small box….amazing!
Response from Silk & Snow
Apr 09, 2022
Hi Mike,
We are pleased to hear how happy you are with your recent S&S Hybrid Mattress purchase! Thank you for taking the time to write to us and share your feedback. Here's to many more comfy nights of happy sleep to come!
All the best,
Michelle
Brian S
Verified Buyer
S&S Hybrid Mattress
The Silk & Snow website was easy to use and mattress delivery was tracked and on time. The mattress was easy to get out of the box and set up and best of all it is super comfortable! So glad I purchased this mattress!
Response from Silk & Snow
Apr 09, 2022
Hi Brian,
We appreciate you taking the time to write to us and share your experience with our company. We are so pleased to hear you are happy with your S&S Hybrid Mattress purchase! Happy sleeping!
All the best,
Michelle
Graham B
Verified Buyer
S&S Hybrid Mattress
Love the mattress
Response from Silk & Snow
Apr 09, 2022
Hi Graham,
We are so glad to hear you love your new S&S Hybrid mattress. Thank you for taking the time to reach out and share your good news. Stay cozy!
All the best,
Michelle
Jim T
Verified Buyer
S&S Hybrid Mattress
Poor quality. As per my e mail I have had the mattress for only 35 days
Response from Silk & Snow
Apr 05, 2022
Hi Jim,
We appreicate you taking the time to reach out and share your feedback regarding your S&S Hybrid mattress. We apologize that there was an issue with the quality of your bed. We have taken a look into your order and can see that unfortunately you are past your 100 Night trial and can no longer initiate a return. We will be sure to follow up with the team and share your feedback as we are always looking for ways to enhance our products and services. Please let us know if you have any more questions or concerns by emailing us at hello@silkandsnow.com.
Sincerely,
Michelle
Eunice R
Verified Buyer
S&S Hybrid Mattress
Firm and comfortable great night sleep. I intend to purchase another one.
Response from Silk & Snow
Apr 04, 2022
Hi Eunice,
We are so pleased to hear you are enjoying your new Hybrid mattress. Thank you for taking the time to write in and share your feedback. Happy sleeping!
All the best,
Michelle
Pati A
Verified Buyer
S&S Hybrid Mattress
We purchased the Silk and Snow mattress because of the price and reviews. It was very interesting receiving the mattress in a smaller box and let me say that delivery was efficient and fast. We opened it up the next day with much curiosity and to our surprise the mattress only took minutes to re-inflate into an impressive king size mattress.
To be honest it wasn't as soft as I thought it would be. We have been sleeping on it for about a week now and we are adjusting to the feel. My husband actually loves the mattress but I am used too a softer mattress so I am not as quick to say that I love it as much. But I would have to give it four stars as it is exactly what the other reviews said about it and I will give myself a month to adjust.
To be honest it wasn't as soft as I thought it would be. We have been sleeping on it for about a week now and we are adjusting to the feel. My husband actually loves the mattress but I am used too a softer mattress so I am not as quick to say that I love it as much. But I would have to give it four stars as it is exactly what the other reviews said about it and I will give myself a month to adjust.
Response from Silk & Snow
Apr 04, 2022
Hi Pati,
We appreciate you taking the time to write in and share your feedback with our company. We are glad to hear the delivery and unboxing went well and understand that you might still need a bit more time to adjust to your new mattress since you are used to a softer feeling. If at any time during your 100 Night Trial you are not satisfied please initiate a return by sending an email to hello@silkandsnow.com.
Sincerely,
Michelle
Rachel C
Verified Buyer
S&S Hybrid Mattress
It's only been a week but we really like the mattress so far. It is a little softer than I thought it would be. The transfer of motion is great. I don't hear or feel my husband getting in and out of bed. Overall I think this mattress is great value for the money. I'm happy I bought it.
Response from Silk & Snow
Mar 25, 2022
Hi Rachel,
We appreciate you writing in and sharing your feedback regarding your recent S&S Hybrid mattress purchase. We are glad to hear it is working out well so far and although softer than you anticipated you are still finding it suitable. We wish you many more comfortable nights ahead!
All the best,
Michelle
Sharon N
Verified Buyer
S&S Hybrid Mattress
I am finding the bed a little too firm my legs and hips are sore .I thought that buying a higher end mattress I wouldn’t have any isssues
Response from Silk & Snow
Apr 01, 2022
Hi Sharon,
Thank you for taking the time to write to us and share your feedback about your new Hybrid Mattress. It is not unsual to need a short adjustment period for your body to get used to your new mattress, especially if you have used your previous mattress for many years. If you still find that you are sore after about 30 days use please contact our customer service team to proceed with a return during your 100 Night Trial. Simply send us an email at hello@silkandsnow.com to initiate your return if need be but we hope you find the feel you are searching for in your mattress.
Sincerely,
Michelle
René R
Verified Buyer
S&S Hybrid Mattress
Excellent matelas
Response from Silk & Snow
Apr 03, 2022
Bonjour René,
Nous vous remercions d'avoir pris le temps de nous écrire. Nous apprécions vraiment votre soutien et vos commentaires positifs. Bon dodo !
Cordialement,
Michelle
Bill B
Verified Buyer
S&S Hybrid Mattress
Very quick delivery Found it very comfortable and easy to set up.
Pillows are just as comfy.
Pillows are just as comfy.
Response from Silk & Snow
Apr 02, 2022
Hi Bill,
We are so pleased to hear of your experience with our brand. Thank you for taking the time to write in and share your feedback with us. Here's to many more restful nights ahead!
All the best,
Michelle
Jenny T
Verified Buyer
S&S Hybrid Mattress
So far we love it. Not to hard or soft
Response from Silk & Snow
Apr 01, 2022
Hi Jenny,
We are happy to hear you love your new S&S Hybrid mattress so far. Thank you for taking the time to write to us. Here's to many more cozy nights ahead!
All the best,
Michelle
Vanessa B
Verified Buyer
S&S Hybrid Mattress
Très confortable! L'épaisseur de latex sur le dessus épouse la forme du corps et il y a un bon support lombaire lorsque couché sur le dos.
Response from Silk & Snow
Mar 29, 2022
Bonjour Vanessa,
Nous vous remercions d'avoir pris le temps de nous écrire et d'avoir partagé vos commentaires positifs. Nous sommes ravis d'apprendre que vous appréciez vos nouveaux draps en lin. Bon dodo !
Cordialement,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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