Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
1499
4 Stars
410
3 Stars
99
2 Stars
42
1 Star
32
Reviews 2082
Recommend 10 / 10
TrustScore 9.29 / 10
Diane G
May 24, 2022
Verified Buyer
S&S Hybrid Mattress
S&S advertise this mattress as "medium-firm" which I would say is indeed accurate. It feels soft and comfortable but as you sink in there is support. I am 6'2" and I have lower back issues. This mattress helps my lower back as I sleep. I sleep on my back and my wife sleeps on her side/stomach and we have both found it works for us. We chose the available financing which was easy and simple to complete. Something to note: our CC expiry date was within the 6 months so we needed to update our cards before the financing could be approved. The mattress showed up in about a week and we been enjoying it ever since. I did a ton of research to find a top-quality Canadian made mattress and we found a winner. We also got the free duvets as a promotion and its the best duvet we have ever had - warm but light. My only issue is that my wife is now on the Silk&Snow site daily, picking out Muslin sheets and a duvets cover. I have never heard of "Muslin" but apparently we need it to live.
Karli G
May 24, 2022
Verified Buyer
S&S Hybrid Mattress
We have only had the bed for a few weeks, and so far it has been good for me. However, my husband is still trying to see if he likes it, so that’s why I gave it a 4 for now. (The sheets and duvet have been great too!)
Response from Silk & Snow
May 27, 2022
Hi Karli, We are so glad to hear so far your new mattress is working out well! Of course, if it is not suitable for your husband after further testing please send us an email to initiate your return during your 100 Night Trial. If you have any other questions or concerns please let us know. All the best, Michelle
Carrie R
May 19, 2022
Verified Buyer
S&S Hybrid Mattress
I am loving my new S & S mattress. I am on the petite side and weigh about 115 lbs. This mattress is super comfortable for side and back sleeping for me. Soft enough where I don't feel pressure points but firm enough to feel supported. I am also not feeling any disturbance when my partner moves around. Delivery and set up was very smooth. My only complaint is the mattress cover. It's too slippery and the fitted sheet slides around on it every time I turn over.
Response from Silk & Snow
May 21, 2022
Hi Carrie, Thank you for taking the time to share your experience with our brand. We appreciate your insight and happy that the overall shopping process went well. When it comes to your protector, in our experience giving it a few washes can really help reduce the slippery feeling and could potentially help you out. If you have any more questions or concerns just send us an email at hello@silkandsnow.com and we would be happy to assist you further. Sincerely, Michelle
Jerwin C
May 19, 2022
Verified Buyer
S&S Hybrid Mattress
Excellent!
Response from Silk & Snow
May 21, 2022
Hi Jerwin, Thank you for reaching out and sharing your experience! Stay cozy! All the best, Michelle
Anne B
May 17, 2022
Verified Buyer
S&S Hybrid Mattress
Amazing service and the king bed we purchased was easy to assemble and very comfortable.
Response from Silk & Snow
May 21, 2022
Hi Anne, Thank you so much for taking the time to write to us. We are so pleased to hear of your excellent experience with our brand. Happy sleeping! All the best, Michelle
Jenny F
May 14, 2022
Verified Buyer
S&S Hybrid Mattress
Hybrid King - Quick delivery, easy to put up - we left it for a day to expand but you can sleep on it right away - so far it is super comfy for two adults and most of the time two kids - I like it firm and so far the mattress seem to have a good firmness, what I appreciate! My friend bought the same mattress, too firm for her, she just put a mattress topper on and is happy now too. Can recommend this mattress.
Response from Silk & Snow
May 21, 2022
Hi Jenny, Thank you for taking the time to share your feedback with our brand. We are happy to hear that it is working out well for you and that your friend is now finding hers comfortable as well. Happy sleeping! All the best, Michelle
Cheryl S
May 13, 2022
Verified Buyer
S&S Hybrid Mattress
Extremely comfortable
Response from Silk & Snow
May 17, 2022
Fantastic, Cheryl! We are so glad to hear you find your new hybrid mattress super comfy! Thank you for taking the time to reach out and write to us. Here's to many more restful nights of cozy sleep ahead! All the best, Michelle
Marielle D
May 12, 2022
Verified Buyer
S&S Hybrid Mattress
Je lui donne un 4 mais ne suis pas sure encore de son confort…je le trouve un peu mou mais mon corps s’adapte bien. Je croyais qu’il y avait une bande plus rigide sur la partie centrale du matelas pour mieux soutenir la partie plus lourde du corps mais je ne la sens pas…c’est mou tout le long du matelas…ayant 100 jours d’essai, je me donne au moins un mois avant de voir et décider si je le garde ou non…
Response from Silk & Snow
May 20, 2022
Bonjour Marielle, Merci d'avoir pris le temps de nous écrire. Nous apprécions vraiment vos commentaires et nous espérons qu'après l'avoir testé plus longtemps, c'est un matelas qui vous convient. Bien sûr, si ce n'est pas le cas, veuillez nous contacter chez hello@silkandsnow.com dans le cadre de votre essai de 100 nuits pour initier un retour. Cordialement, Michelle
LYNNE C
May 12, 2022
Verified Buyer
S&S Hybrid Mattress
Love the bed. Super comfortable ..so far so good
Response from Silk & Snow
May 20, 2022
Hi Lynne, That is amazing news! We are thrilled to hear you love your new hybrid mattress. Here's to many more nights of comfy sleep to come! All the best, Michelle
Carolyn C
May 11, 2022
Verified Buyer
S&S Hybrid Mattress
Very comfortable! My back is feeling much better!
Response from Silk & Snow
May 20, 2022
Hi Carolyn, We are so happy to hear the good news! We really appreciate you taking the time to reach out and sharing that your back is feeling much better. Wishing you many more cozy nights of restful sleep ahead! All the best, Michelle
Kimberly G
May 10, 2022
Verified Buyer
S&S Hybrid Mattress
Love the mattress. Very comfortable. I only wish I bought this sooner and saved myself the money spent on other mattresses. Great sleep
Response from Silk & Snow
May 17, 2022
Hi Kimberly, We are thrilled to hear you love your new hybrid mattress! Thank you for taking the time to reach out. Here's to happy sleeping! All the best, Michelle
Maria O
May 02, 2022
Verified Buyer
S&S Hybrid Mattress
I really like the bed, comfy, soft and bouncy

not giving 5 stars because:
- the edges aren't that supportive to sit on the bed
- and I sleep hot and I didn't see the difference
Response from Silk & Snow
May 02, 2022
Hi Maria, Thank you for taking the time to reach out and share your experience with our brand. We are happy you are enjoying it but will be share your feedback with the team as we are always looking for ways to enhance our products and services for the future. Sincerely, Michelle
Naomi P
May 01, 2022
Verified Buyer
S&S Hybrid Mattress
I’m really impressed with my new bed. As a plus size person, I feel very comfortable that this bed will last be longer than my previous bed. It’s amazing how the bed could be compressed for shipping!
Response from Silk & Snow
May 07, 2022
Hi Naomi, Thank you for reaching out and taking the time to share your experience with your new hybrid mattress. Here's to many nights of comfortable sleep to come! All the best, Michelle
Lyndsay S
May 01, 2022
Verified Buyer
S&S Hybrid Mattress
Delivery was impeccably fast. My partner and I are very happy with the comfort of the mattress, and we especially love the pillows. We also are loving the linen sheets we got and the mattress protector, honestly everything has been really high quality and well received. We would definitely recommend.
Response from Silk & Snow
May 01, 2022
Hi Lyndsay, Thank you so much for taking the time to reach out and share your experience with our brand. We are happy to hear you are loving the quality of your new purchases and that you recommend us! Here's to many more nights of happy sleep to come! All the best, Michelle
Ann C
Apr 30, 2022
Verified Buyer
S&S Hybrid Mattress
Very comfortable mattress. Just the right amount of firm and softness.
Response from Silk & Snow
Apr 30, 2022
Awesome, Ann! We are thrilled you find your new hybrid mattress to be just the right amount of firm and soft. Wishing you many more comfy nights of restful sleep to come! All the best, Michelle
Brenda N
Apr 30, 2022
Verified Buyer
S&S Hybrid Mattress
Love the mattress.. hands and arms don’t go to sleep as on old mattress .. very comfortable.. absolutely no smell when unpacked new mattress.. Shop Canadian!
Response from Silk & Snow
Apr 30, 2022
Hi Brenda, We are pleased to hear you are loving your hybrid mattress and you are finding it so comfortable! Thank you for taking the time to reach out and share your experience. All the best, Michelle
Fred W
Apr 25, 2022
Verified Buyer
S&S Hybrid Mattress
Very happy with this purchase We find the mattress comfortable. The only down side is getting used to getting in bed with the softer sides.
Response from Silk & Snow
Apr 30, 2022
Hi Fred, We are so glad you are finding the mattress very comfortable! We understand it is tricky for you to get in and out of bed with the softer edges but hope this subsides over time. Wishing you many more comfy & cozy nights ahead! All the best, Michelle
SADAT C
Apr 25, 2022
Verified Buyer
S&S Hybrid Mattress
Too soft
Response from Silk & Snow
Apr 26, 2022
Hi Sadat, We are sorry you are finding your S&S Hybrid mattress too soft. If you find that after further testing that this mattress is not suitable for you, please send us an email to hello@silkandsnow.com during your 100 Night Trial to initiate a return. Sincerely, Michelle
Mike G
Apr 24, 2022
Verified Buyer
S&S Hybrid Mattress
Love this mattress. Early days, but so far I’m sleeping much better.
Response from Silk & Snow
Apr 30, 2022
Awesome, Mike! We are so glad that you are loving your mattress and sleeping better already. Thank you for taking the time to write to us. Here's to many more nights of happy sleep ahead! All the best, Michelle
Chris P
Apr 20, 2022
Verified Buyer
S&S Hybrid Mattress
Very comfortable bed that has a meduim firmness. Been sleeping on this mattress for 1 month now and Im very pleased with this mattress.
Response from Silk & Snow
Apr 27, 2022
Hi Chris, We are thrilled to hear you are very pleased with your new hybrid mattress. Thank you for writing in and sharing your feedback with us. Here's to happy sleeping! All the best, Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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