4.6
From 1
to 5
Reviews
2082
Recommend
10 / 10
TrustScore
9.29 / 10
Edward R
Verified Buyer
S&S Hybrid Mattress
Having great sleeps right from the start. Use to wake up with a stiff back but that is no longer happening. Very satisfied. Arrived very quickly.
Response from Silk & Snow
Jun 27, 2022
Hi Edward,
Thank you for writing in to share your good news! We’re so happy to hear that your new S&S hybrid mattress has helped to prevent you from waking up with a stiff back. Happy sleeping! All the best, Kaitlyn
Linda D
Verified Buyer
S&S Hybrid Mattress
very comfortable! we are very satisfied with our purchase.
Response from Silk & Snow
Jun 27, 2022
Hi Linda,
Thank you for taking the time to reach out to the team. We’re so glad to hear that you’re enjoying your new S&S hybrid mattress. Stay cozy! All the best, Kaitlyn.
Philippe H
Verified Buyer
S&S Hybrid Mattress
Merci pour la grande qualité de votre matelas et couette, ainsi que pour votre bon et rapide service !
Eva T
Verified Buyer
S&S Hybrid Mattress
Comfortable mattress, but the top layer has started to lift and bunch.
Response from Silk & Snow
Jun 27, 2022
Hi Eva,
Thank you for your feedback on the S&S hybrid mattress. We’re always looking for ways to enhance our products for the future and appreciate your insight. All the best, Kaitlyn.
maurizio c
Verified Buyer
S&S Hybrid Mattress
Best sleep in a long time
Response from Silk & Snow
Jun 24, 2022
Hi Maurizio,
That’s wonderful news! We’re so pleased that you’re enjoying your new S&S hybrid mattress. Thank you for reaching out to share your experience. Happy sleeping! All the best, Kaitlyn.
Chris W
Verified Buyer
S&S Hybrid Mattress
A bit softer then expected and it has a rip in the bottom and they say it's cosmetic and are hesitant to replace it.
Response from Silk & Snow
Jun 18, 2022
Hi Chris,
Hi Chris,
Thank you for reaching out to share your experience with your new mattress and storage bed. We are sorry that it arrived with an issue and have looked into your order to see that once you have tested your mattress further, to ensure it is a good fit, our team will be addressing the area of concern. If you have any other questions in the meantime, please reach out to hello@silkandsnow.com. Of course, if you find that after further testing this mattress is not the right fit, please initiate your return by email during your 100 Night Trial.
Sincerely,
Michelle
Adele H
Verified Buyer
S&S Hybrid Mattress
By far the most comfortable mattress i have ever slept on. With kids we always bought from ikea and as they grew older we bought from sleep country. Silk and Snow is extremely comfortable and to top it all the delivery and customer service is exceptional!! Great purchase !
Response from Silk & Snow
Jun 20, 2022
Hi Adele,
That’s wonderful news! We’re so thrilled that you’re loving your new S&S hybrid mattress. Thank you for taking the time to reach out and share your experience! Happy sleeping! All the best, Kaitlyn.
Bettina J
Verified Buyer
S&S Hybrid Mattress
We have been sleeping on the hybrid mattress for about 2-3 weeks. Initially did not like it since I we felt the pillow top too soft. Now still adjusting .
Still trying it out but not too bad.
Still trying it out but not too bad.
Response from Silk & Snow
Jun 05, 2022
Hi Bettina,
Thank you for taking the time to write to us and for letting us know you are still getting used to the mattress. It is not unusual to require a short adjustment period when buying a new mattress and this typically lasts up to one month. However, if you find that after further testing the hybrid mattress is not suitable for your needs, please initiate your return by sending us an email to hello@silkandsnow.com during your 100 Night Trial.
Sincerely,
Michelle
Shayne S
Verified Buyer
S&S Hybrid Mattress
Very comfortable bed. I was expecting it to be a little firmer.
Response from Silk & Snow
Jun 04, 2022
Hi Shayne,
We appreciate your insight regarding your new hybrid mattress and we are glad you are finding it quite comfortable. Thank you for reaching out to share your experience with our company!
All the best,
Michelle
Baptiste B
Verified Buyer
S&S Hybrid Mattress
Excellent.
Response from Silk & Snow
Jun 04, 2022
Hi Baptiste,
Thank you for your feedback! We appreciate you taking the time to reach out. Stay cozy!
All the best,
Michelle
Paulin L
Verified Buyer
S&S Hybrid Mattress
Très confortable, bon support, juste assez de mousse mémoire. Très satisfait de ce matelas. Bravo!
Response from Silk & Snow
Jun 04, 2022
Bonjour Paulin,
Merci d'avoir pris le temps de nous écrire. Nous apprécions vraiment vos commentaires positifs. Bons dodos !
Cordialement,
Michelle
Sherry T
Verified Buyer
S&S Hybrid Mattress
So comfy and I don’t feel when my husband shifts in bed! Great purchase
Response from Silk & Snow
Jun 04, 2022
Excellent news, Sherry! We are so pleased to hear you are finding your new hybrid mattress so comfy and that it is helping with motion transfer. Thank you for taking the time to reach out, happy sleeping!
All the best,
Michelle
Marie-Chantale B
Verified Buyer
S&S Hybrid Mattress
Way too soft for us, I would say 3/10 firm…
Response from Silk & Snow
Jun 04, 2022
Hi Marie-Chantale,
We appreciate you taking the time to write in and for sharing your experience. We are sorry that your new mattress is feeling too soft and if you find that after further testing you would like to initiate a return, please send us an email to hello@silkandsnow.com during your 100 Night Trial. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Daniel D
Verified Buyer
S&S Hybrid Mattress
After much "competitive/comparative" shopping, we decided on Silk & Snow, the ordering was quick and simple, product order confirmation and followup was excellent, received the product in three days, definitely need two people to move product (king size hybrid) in house....suggest to prep your room, remove other mattress, and open new product directly on the mattress base. Once plastic wrap cut (cutter blade included) the mattress began to expand immediately, no "off gas smell"....we allowed the mattress to expand for a day. slept on our old mattress, next day was set to go, placed mattress cover we ordered and set the bed up with all linens...I must say that night we both slept soundly, including our two small havanese no movement, and no one got up during the night. Next morning awoke with no back pain, and shoulder pain....we are both big guys, 280 lbs each!....great support, body hugging and still firm....very happy and pleased with our overall experience from Silk & Snow!
Response from Silk & Snow
Jun 03, 2022
Hi Daniel,
We are thrilled to hear of your awesome experience with our brand. Thank you so much for taking the time to reach out and for sharing your experience with us. We are so glad to hear you both slept soundly with no pain! Here's to many more nights of restful sleep to come!
All the best,
Michelle
Clayton N
Verified Buyer
S&S Hybrid Mattress
So far so good. Delivery actually showed up a day early and was easy to set up. The mattress is very comfortable, being a side sleeper I was waking up sore and stiff on my old rig but have been having great sleeps with this new bed.
Response from Silk & Snow
Jun 03, 2022
Fantastic, Clayton! We are so pleased to hear of your excellent experience with our brand. Thank you so much for reaching out and for letting us know you are sleeping better with your new Hybrid mattress. Here's to many more nights of happy sleep!
All the best,
Michelle
Melissa K
Verified Buyer
S&S Hybrid Mattress
Nice quality mattress. The box arrived with some damage to it, but luckily the contents were okay. After opening the mattress, there was a small stain on it, but a bit of water and soap wiped it right off! The mattress is super comfortable and the perfect balance of firm and fluffy. My sleep has definitely improved since getting rid of my 12 year old mattress and switching to this Hybrid mattress from Silk & Snow.
Response from Silk & Snow
Jun 03, 2022
Excellent news, Melissa! We are happy to hear that you are sleeping better now on your new S&S hybrid. However, we will be sure to follow up with the team regarding the damage as we are always looking for ways to improve our products and services in the future.
Sincerely,
Michelle
France L
Verified Buyer
S&S Hybrid Mattress
Aucun regret sur l'achat du matelas, soulagement de la pression aux hanches!
Petit bémol sur la livraison, il faut prévoir de l'aide matelas très lourd ou mettre des roues à vos boîtes.
Petit bémol sur la livraison, il faut prévoir de l'aide matelas très lourd ou mettre des roues à vos boîtes.
Response from Silk & Snow
Jun 03, 2022
Bonjour France,
Merci d'avoir pris le temps de nous contacter et de partager vos commentaires avec nous. Nous ne manquerons pas d'informer le reste de l'équipe car nous cherchons toujours des moyens d'améliorer nos produits et services à l'avenir.
Cordialement,
Michelle
Heather M
Verified Buyer
S&S Hybrid Mattress
I love my new mattress.. It arrived quickly and was easy to set up.I am a heavy women and had tried several different mattress but they all failed someway but my silk and snow is the best.You have a customer for life.Thank you for supporting Canada and its people by building here and using aall canadian products.5/5
Response from Silk & Snow
Jun 03, 2022
Hi Heather,
We are thrilled to hear you are loving your new Hybrid mattress! Thank you for taking the time to reach out and share your awesome feedback with us. Here's to many more comfy nights of restful sleep to come!
All the best,
Michelle
Tasha H
Verified Buyer
S&S Hybrid Mattress
Mattress is really comfortable, but the box it was shipped in was in very poor condition.
Response from Silk & Snow
Jun 03, 2022
Hi Tasha,
Thank you for reaching out and sharing your experience with us. We are sorry the box arrived damaged and will be sure to follow up with the team accordingly. However, we are glad to hear you find your new S&S Hybrid to be very comfortable. Here's to many more cozy nights of happy sleep ahead!
All the best,
Michelle
Wendy A
Verified Buyer
S&S Hybrid Mattress
Love it super comfy. Slept like a baby. Did tons of research . Super competitive market but s&s has the edge. So glad I chose this hybrid mattress🤗
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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