Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
1499
4 Stars
410
3 Stars
99
2 Stars
42
1 Star
32
Reviews 2082
Recommend 10 / 10
TrustScore 9.29 / 10
Arleigh D
Aug 26, 2022
Verified Buyer
S&S Hybrid Mattress
I waited on this review until we'd been in the bed for at least a week. Overall, I'm quite satisfied. S&S originally shipped the incorrect bed frame colour (one piece granite, one piece "oatmeal" colour) but I spotted the error right away and let them know the day it was delivered; they sent a new one within a couple days, and it arrived without question the following week. Setup was easy, though I DO recommend two people for it! (I was doing it solo, and profanities came out).
So. The mattress. We got a hybrid, and we'reboth in our 30s with no preexisting back issues except the usual that come with high labor jobs. My husband is a back and side sleeper, and he says it's too firm for him to sleep on his side, but he appears to enjoy sleeping on his back - no complaints yet! as a stomach sleeper, I love the firmness of the mattress and the adjustability of the pillows - I agree that side lying is too firm for me with this mattress, but I'm unconcerned (there are always latex toppers).
4 stars, only because I wish it were a touch cashier, though I know it takes time to break in. Great customer service, great price, nice product.
Rahul V
Aug 25, 2022
Verified Buyer
S&S Hybrid Mattress
Came in compactly packed and is comfortable to sleep on.
Response from Silk & Snow
Aug 26, 2022
Hi Rahul, We’re so glad that you’re enjoying your new S&S hybrid mattress! Thank you for writing in to share your experience. Happy sleeping! All the best, Kaitlyn
Nadeen R
Aug 24, 2022
Verified Buyer
S&S Hybrid Mattress
Very comfortable and easy to set up..would recommend!
Response from Silk & Snow
Aug 26, 2022
Hi Nadeen, Thank you for taking the time to reach out and share your experience with us. We’re so glad to hear that you’re enjoying your new S&S hybrid mattress! Wishing you many more nights of restful sleep to come. All the best, Kaitlyn.
Kevan K
Aug 24, 2022
Verified Buyer
S&S Hybrid Mattress
I wasn't a believer, and have always opted for the $4k mattress... What a fool I was, getting way better sleeps on the S & S bed in a box then any of the high priced mattresses I've purchased before.
Response from Silk & Snow
Aug 26, 2022
That’s fantastic, Kevan! We’re so thrilled to hear that you’re enjoying your new S&S hybrid mattress. Thank you so much for taking the time to share your experience with us. Stay cozy! All the best, Kaitlyn
Steven a
Aug 24, 2022
Verified Buyer
S&S Hybrid Mattress
Three weeks in and the mattress still smells of chemicals. Otherwise it is comfy.
Response from Silk & Snow
Aug 28, 2022
Hi Steven, Thank you for taking the time to reach out and share your feedback regarding your new hybrid mattress. We are sorry you are still experiencing a smell and if it persists we would recommend you reach out to our customer service team to receive any tips on how to resolve this issue as soon as possible. If you would like to do so, please send us an email to hello@silkandsnow.com. Sincerely, Michelle
Gord S
Aug 24, 2022
Verified Buyer
S&S Hybrid Mattress
Great product!
Response from Silk & Snow
Aug 26, 2022
Hi Gord, We are so glad to hear that you’re enjoying your new S&S hybrid mattress! Thank you for taking the time to reach out. All the best, Kaitlyn.
Christine M
Aug 22, 2022
Verified Buyer
S&S Hybrid Mattress
We love love love our Hybrid Silk & Snow mattress.
We’ve been sleeping on it for almost 2 months and we are very happy with our purchase.
The comfort and quality of the material for the price is hard to match!
Response from Silk & Snow
Aug 26, 2022
Hi Christine, Thank you for taking the time to reach out to us and share your feedback. We're so glad to hear that you're loving your new S&S hybrid mattress! Happy sleeping! All the best, Kaitlyn
Annie B
Aug 19, 2022
Verified Buyer
S&S Hybrid Mattress
Wonderful mattress! I have Fibromyalgia, Disk Degenerative Disease and migraines and I tries a lot of mattresses and I can finally say I found the one. For the first time I can move around without being in lots of pain. It’s like sleeping on a cloud!
Response from Silk & Snow
Aug 26, 2022
Hi Annie, Thank you for writing in and sharing your experience with us! We’re so happy to hear that your S&S hybrid mattress has helped to alleviate some of your pain. Wishing you many more comfortable nights of happy sleep to come! All the best, Kaitlyn
Howard B
Aug 19, 2022
Verified Buyer
S&S Hybrid Mattress
Lovely mattress! It hasn’t been used yet, but we are happy with our purchase.
Response from Silk & Snow
Aug 26, 2022
Hi Howard, We’re so glad that you’re enjoying your new S&S purchase! Thank you for taking the time to write to us. All the best, Kaitlyn.
Mackenzie C
Aug 18, 2022
Verified Buyer
S&S Hybrid Mattress
Came quickly! & I love it so far!
Response from Silk & Snow
Aug 26, 2022
Hi Mackenzie, We are so glad to hear that you’re loving your new S&S hybrid mattress so far! Thank you for taking the time to reach out and share your experience. Here’s to being cozy! All the best, Kaitlyn.
Sarah P
Aug 18, 2022
Verified Buyer
S&S Hybrid Mattress
I really love this bed. Great quality and so comfortable. Im very pleased with my purchase.
Response from Silk & Snow
Aug 26, 2022
Hi Sarah, That’s wonderful! We’re so thrilled to hear that you’re loving your new S&S hybrid mattress. Thank you for taking the time to reach out and share your experience with us! Wishing you many more restful nights of comfortable sleep to come! All the best, Kaitlyn.
Kam T
Aug 17, 2022
Verified Buyer
S&S Hybrid Mattress
The twin hybrid mattress that I purchased appears to be made of very good material. It was delivered to me in two business days.
However the length is one inch short. It is 74 inches instead of 75. So there is a gap with my bed box.
The mattress is softer than my old one. I need time to adjust.
Response from Silk & Snow
Aug 26, 2022
Hi Kam, If you find that after further testing your mattress is not suitable for your needs, please contact our customer service team to initiate your return during your 100 night Trial. To do so, please send an email to hello@silkandsnow.com. Sincerely, Kaitlyn
Julie H
Aug 16, 2022
Verified Buyer
S&S Hybrid Mattress
We are very happy with our new mattress. Was hoping for a bit more firmness around the edge but not a big problem. Thank you for your efficient and timely delivery.
Response from Silk & Snow
Aug 17, 2022
Hi Julie, We appreciate you taking the time to reach out and for sharing your feedback with us. If, after further consideration you find that your mattress is not suitable for your needs, please send us an email to hello@silkandsnow.com during your 100 Night Trial to initiate a return. Sincerely, Kaitlyn
Munish S
Aug 13, 2022
Verified Buyer
S&S Hybrid Mattress
Started using completed close to a month. Medium hardness is on Softer side. The claim that won't feel movements is of only 60% value.. Will see how that will do in another 2 months.
Response from Silk & Snow
Aug 28, 2022
Hi Munish, Thank you for reaching out and sharing your insight on your new hybrid mattress. We understand it is not quite what you had expected and if you find that after further testing you will need to return your bed, please send us an email to hello@silkandsnow.com during your 100 Night Trial. Sincerely, Michelle
Holly A
Aug 13, 2022
Verified Buyer
S&S Hybrid Mattress
Sleeping so good since purchasing this bed! It feels very soft at first but once you’re laying down it’s extremely supportive.
Response from Silk & Snow
Aug 16, 2022
Hi Holly, We are so pleased that you’re enjoying your new S&S hybrid mattress! Thank you for taking the time to reach out and share your experience with us. Wishing you many more nights of restful sleep to come! All the best, Kaitlyn
Isabelle M
Aug 11, 2022
Verified Buyer
S&S Hybrid Mattress
I am comfortable sleeping on my new bed but ton yet convinced that it’s the best choice for us. I will give it time to adjust.
Response from Silk & Snow
Aug 16, 2022
Hi Isabelle, We appreciate you taking the time to reach out and for sharing your experience with us. If you come to the conclusion that your mattress is not suitable for your needs, please send us an email to hello@silkandsnow.com during your 100 Night Trial to initiate a return. Sincerely, Kaitlyn
Anna F
Aug 10, 2022
Verified Buyer
S&S Hybrid Mattress
We bought the hybrid mattress for our elderly mother who has a lot of back pain. Since she got her mattress she has been getting full nights sleep and waking up with less pain. Thank you
Response from Silk & Snow
Aug 16, 2022
Fantastic news, Anna! We are so pleased to hear that your mother's new S&S hybrid mattress has helped to alleviate her back pain. Thank you for writing in to share your experience with the team! Wishing you many more restful nights of comfortable sleep to come! All the best, Kaitlyn
Joel S
Aug 08, 2022
Verified Buyer
S&S Hybrid Mattress
Very comfy! My one complaint is that there's no support on the edges so when you sit on the edge you sink in.
Response from Silk & Snow
Aug 09, 2022
Hi Joel, Thank you for taking the time to provide us with feedback on the S&S hybrid mattress. We’re always aiming to enhance our products and appreciate you sharing your experience with us. All the best, Kaitlyn.
XIAOMING S
Aug 07, 2022
Verified Buyer
S&S Hybrid Mattress
Mattress is made of high quality materials. however it is still a little bit soft. We bought this hybrid one to replace our current mattress, which happens to have same firmness rating.
We will try one more week, if feel same, we will have to return it.

Xiaoming
Response from Silk & Snow
Aug 28, 2022
Hi Xiaoming, Thank you for reahcing out and taking the time to share your experience with our company. We understand you find your mattress on the softer side and if you find that after further testing you will need to return it, please initiate your return during your 100 Night Trial. If you have any other questions or concerns please let us know. Sincerely, Michelle
Michel M
Aug 07, 2022
Verified Buyer
S&S Hybrid Mattress
Not quite yet the perfect mattress we were dreaming of, but I must say it's quite comfortable... We both weight over 200 pounds,so it's kind of a bit to soft for us now. We will give it a try for another week or two to see if we're gonna keep it. 4 stars because it's well made and comfortable but maybe not for heavier people..


Response from Silk & Snow
Aug 08, 2022
Hi Michel, Thank you for taking the time to provide us with feedback on the S&S hybrid mattress. We’re always aiming to enhance our products and appreciate you sharing your experience with us. If you find after further consideration it is not suitable, please initiate a return during your 100 Night Trial by emailing hello@silkandsnow.com. We remain available if you have any other questions or concerns about your order. Sincerely, Kaitlyn.
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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