4.6
From 1
to 5
Reviews
2082
Recommend
10 / 10
TrustScore
9.29 / 10
Sarah C
Verified Buyer
S&S Hybrid Mattress
Perfect sink vs bounce! I was looking for a medium firm mattress that didn't make me feel it was trying to trap me in a foam prison, this one did the trick. I'm an all around sleeper and haven't found an uncomfortable position. The edge support is great, there's give but prevents me from sliding off awkwardly since I get pretty close to the side. I'm finding it extremely comfortable in a non-obvious way - I don't feel an immediate sensation of "ooooh yeah that's the stuff" when I lay down but I'm sleeping great and don't want to leave it in the morning.
Odera U
Verified Buyer
S&S Hybrid Mattress
It’s a great mattress, delivery was timely and it was easy to set up. I didn’t mind the smell which went away in 72 hrs. I also got a couple pillows and I looooove them. I’m rating 3 stars because the mattress turned out to be a bad choice for my back as it resulted in painful sleeps and back pain. I wish I got around to returning it during the 90/100 days trial period.
Response from Silk & Snow
Dec 22, 2021
Hi Odera,
Thank you for taking the time to write to us. We are happy to hear the process worked for you even if the mattress didn't. Depending on what type of mattress you were using before, there can be a transition period but we are so sorry this has resulted in painful sleeps! We definitely hope you find the perfect sleep fit for you and we wish you many more restful nights.
All the best,
Brooklyn
Barb v
Verified Buyer
S&S Hybrid Mattress
My husband and I have different sleeping needs so I was concerned it would be too soft for him. After a month, he told me he is impressed with our mattress and even recommended it to his sister! High praise from him!
Katherine S
Verified Buyer
S&S Hybrid Mattress
I am very impressed with my Silk and Snow mattress and bed frame. It's super comfy and very comparable to other mattresses that are double the price. And the frame is high quality and exactly as depicted in the pictures. We have had this bed now for 4 weeks and I have had zero issues with it. Definitely will be buying again from here if I need another bed
Response from Silk & Snow
Dec 06, 2021
Excellent news, Katherine! We are thrilled to hear that you're enjoying your Hybrid mattress and getting a good night's sleep. Thank you for taking the time to write a review, we appreciate your feedback. Here's to many more restful nights!
All the best,
Katie
Ann R
Verified Buyer
S&S Hybrid Mattress
Excellent product! Arrived in a timely manner and easy to set up! Love it!
Christopher S
Verified Buyer
S&S Hybrid Mattress
Love it. First time in ages, waking up without back and hips being sore.
Kim L
Verified Buyer
S&S Hybrid Mattress
Delivery was great, so much easier to get upstairs in a box. Nice and comfortable so far. My only concern long term is the lack of firmness and support when you sit on the edge, I’m hopeful this doesn’t cause a problem as time progresses. Two weeks in we are very happy with the purchase.
Ann B
Verified Buyer
S&S Hybrid Mattress
We have have the mattress for a couple of months now and have no complaints. My arms don’t fall asleep and the mattress is firm but at the same time gives enough as to not be totally solid, has enough cushion top feel.
Karleigh G
Verified Buyer
S&S Hybrid Mattress
I am really happy with my Silk and Snow bed. I bought a king size hybrid mattress and a king size platform platform bed. Both items arrived together, the shipper (I think it was Fedex) delivered it to my apartment door, and I’m on the fourth floor of my building so that was great in and of itself. The website clearly says it is best for 2 people to set it up but I live alone, and I didn’t want to wait for help so I set the bed frame and mattress up myself. I felt proud of myself, with it being King size and me not being King size it was a big job, but do-able. The day I unboxed I was able to sleep on it, it took a few hours but that is to be expected when doing it alone. The mattress is extremely comfy, I love laying on it. I am an all sides sleeper, I tend to fall asleep on my back and wake up on my front (regardless of mattress) and the bed is comfy for all sides. On the day I opened it, the mattress had a smell- which happens to all of the mattresses that come in a box. I put my fitted sheet on and slept on it and I could still smell it a bit, 2nd night sleep I could barely smell it and 3rd night sleep there was no smell. Also, it doesn’t smell bad, it just has a smell. This is not a complaint, this is just the 24-48hr slight smell trade off of the convenience of the item coming in a box. The bed frame is sturdy, looks normal and makes no noises when you flop on it. The mattress is soft, comfy and delightful. I am very satisfied with the quality, price and convenience. If I ever need to buy a mattress again I would order another Silk and Snow hybrid bed.
Krista A
Verified Buyer
S&S Hybrid Mattress
Serious comfort
Adam B
Verified Buyer
S&S Hybrid Mattress
We came from a firmer mattress and thought we’d try the Hybrid since it came with coils for added support, and to see if it wood be enough support for us vs. going with the higher cost Organic. The mattress itself seemed high quality and would probably be perfect for those who don’t need a firmer mattress, but it didn’t work for us. Fortunately the 100 night trial allowed us the flexibility to validate that though. And within that period we ordered the Organic as replacement to try. The firmness on the Organic was an immediate noticeable difference and just what we needed. Would be a 5 star review for the Hybrid, but this specific mattress just wasn’t for us. Glad we were able to stay with Silk & Snow though with the Organic, and Customer Service was very helpful in arranging replacement. 4 stars for the Hybrid, 5 stars for the Organic and Silk & Snow Customer Support!
zack M
Verified Buyer
S&S Hybrid Mattress
I've only just gotten the mattress (they should send a request for a review after three months or something).
BUT, the first few nights have progressively gotten better as we're settling in to it. My sleeps have gotten better, and I'm looking forward to laying down every night (which is a good thing). We paired this purchase with Benji sheets and pillows. Those are great to checkout too.
Few things: delivery was convenient (box might be too heavy for some people). everything was package well and with care. Wasn't as much of a smell compared to usual.
BUT, the first few nights have progressively gotten better as we're settling in to it. My sleeps have gotten better, and I'm looking forward to laying down every night (which is a good thing). We paired this purchase with Benji sheets and pillows. Those are great to checkout too.
Few things: delivery was convenient (box might be too heavy for some people). everything was package well and with care. Wasn't as much of a smell compared to usual.
Ashleigh P
Verified Buyer
S&S Hybrid Mattress
So far so good. Easy to assemble comfy and good service
Virginia M
Verified Buyer
S&S Hybrid Mattress
Unfortunately, when the box was delivered and I didn't see the delivery person. They left it in my driveway. I managed end over end to get it up 3 stairs and into my veranda. But it is still there as I am not strong enough to get the box to the 3rd floor. If I had caught the delivery person, I would have paid them to help me get it to the third floor. So your survey will have to wait until it is finally in use. ginny@ginnymacdonald.com
Response from Silk & Snow
Dec 22, 2021
Hi Virginia!
Thanks for taking the time to write to us. We are so sorry to hear about the delivery experience but we are wishing you many restful and cozy nights with your new mattress! We hope you love it :)
Sincerely,
Brooklyn
Franck B
Verified Buyer
S&S Hybrid Mattress
Our old mattress was tired so we found this mattress, and gave it a try. Both me and the misses are very happy.
We bought the hybrid king. We are very happy with the comfort level and how the edge is reinforced for sitting or for laying on. We are very pleased so far and although we are new to the product, we hope our happiness with it continue at this current level for the life of the product.
We bought the hybrid king. We are very happy with the comfort level and how the edge is reinforced for sitting or for laying on. We are very pleased so far and although we are new to the product, we hope our happiness with it continue at this current level for the life of the product.
Mark K
Verified Buyer
S&S Hybrid Mattress
Support staff should know how a mattress is folded. I do find the mattress a little soft, with the memory foam.
Shannon C
Verified Buyer
S&S Hybrid Mattress
Super comfy and easy to setup. Would recommend!
Stephen A
Verified Buyer
S&S Hybrid Mattress
So far so good - we've been sleeping on our king size mattress for over a month now and love it!
Lisa B
Verified Buyer
S&S Hybrid Mattress
Love it!!
Melissa G
Verified Buyer
S&S Hybrid Mattress
We purchased our king size hybrid in July and it’s fantastic. When my dad was moving I ordered him the double hybrid and he loves his as well. I live in BC while my dad lives in NB and we had zero issues. We’re thinking of getting a queen size for our spare bedroom.
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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