4.6
From 1
to 5
Reviews
2082
Recommend
10 / 10
TrustScore
9.29 / 10
Brenda C
Verified Buyer
S&S Hybrid Mattress
Most comfortable sleep in a while. Am sleeping through the night now
Response from Silk & Snow
Jan 15, 2022
Hi Brenda,
Thank you for taking the time to share your feedback and we are so please you are sleeping comfortably through the night now. We wish you many restful sleeps to come!
All the best,
Michelle
Harinder B
Verified Buyer
S&S Hybrid Mattress
Being a heavy guy, I wanted something that was supportive, but also soft. This mattress was the perfect pick.
Response from Silk & Snow
Jan 15, 2022
Hi Harinder,
Thank you for taking the time to share some feedback on your new S&S Hybrid mattress purchase. We are thrilled it is the perfect pick and wish you many cozy nights ahead!
All the best,
Michelle
Mariah M
Verified Buyer
S&S Hybrid Mattress
Super happy with this bed! Perfect level of cushion for comfort with firm support underneath. On this bed, I don't feel like it's sloping towards my partner, who weighs more than I do. This was always an issue with our old bed and made me feel like I was being pulled into a black hole. My partner has also stopped complaining of back pain every morning. Good all around!
Response from Silk & Snow
Jan 15, 2022
Hi Mariah,
Thank you for sharing your feedback. We are thrilled you are super happy with your new S&S Hybrid mattress and wish you both many restful nights to come!
All the best,
Michelle
Elise-Marie W
Verified Buyer
S&S Hybrid Mattress
Excellent sleeps so far - we are about a month in on the mattress and it is super comfortable, supportive, and just the right amount of cushion.
Response from Silk & Snow
Jan 15, 2022
Hi Elise-Marie,
We appreciate you taking the time to reach out and share your feedback in regards to your new S&S Hybrid mattress. We wish you many more comfy sleeps ahead!
All the best,
Michelle
Shirley G
Verified Buyer
S&S Hybrid Mattress
It is good
Response from Silk & Snow
Dec 29, 2021
Thank you for taking the time to write to us, Shirley, we appreciate your feedback!
All the best, Katie
Annie E
Verified Buyer
S&S Hybrid Mattress
We bought this mattress for our guess house , everyone who sleeps in the guess house sleeps in until 10 or 11 . They all give me a 5 star rating ….
Response from Silk & Snow
Jan 15, 2022
Hi Annie,
We are so happy to hear your guests are all enjoying their stay and sleeping in. Thank you for your S&S Hybrid 5 star rating all around!
All the best,
Michelle
KEVIN M
Verified Buyer
S&S Hybrid Mattress
Was lost in transit for a week and a half after they delivered my mattress pad for it ...been sleeping on it for 3 weeks now and my sciatica has never been worse ...will be returning and buying a real mattress
Response from Silk & Snow
Jan 12, 2022
Hello Kevin,
We are sorry to hear of your delivery experience and that you are not finding this mattress suitable for your needs. Thank you for sharing your situation with us and we will be sure to share your feedback with the team. Although you didn’t find your perfect fit with us, we hope you are able to find the best fit for your sleeping style.
Sincerely,
Michelle
Kyla L
Verified Buyer
S&S Hybrid Mattress
Overall we are really happy with this bed. Delivery was very fast, and it unrolled very quickly. However, the first two nights of sleeping on this were awful for it - it caused my shoulders to fall asleep. I guess the foam had not fully decompressed? By the third night it was very comfortable for me - I am a lightweight mainly side sleeper. My husband sleeps all ways and loves it. I like sleeping on the edge of the bed, and the edge support is really good. Motion isolation is also good - I can't feel my husband getting in and out of bed. I will say if you're primarily a stomach sleeper this won't be great for you - I do end up on my stomach sometimes and it makes my lower back sore. But it is very comfortable on my side and back. We also did not notice any stitching problems mentioned by other reviewers. Would recommend.
Response from Silk & Snow
Jan 16, 2022
Hello Kyla,
Thank you so much for taking the time to write to us and share your insight on your new S&S Hybrid mattress. We are very glad it is now very comfortable and appreciate your detailed feedback on your experience with your new bed. We wish you many more comfy and cozy nights to come.
All the best,
Michelle
Alex Chondro
Verified Buyer
S&S Hybrid Mattress
**Updated review after 1.5 months:
- The bed is pretty much smell-free now. The degassing process takes longer than what I anticipated but it did dissipate over time.
- The cosmetic imprefection is bearable as you dont see them / can be covered by a bed sheet. However, it is still dissapointing to know that your brand new mattress is not pristine.
- Customer Service is really on point. Props to the team for being considerate and proactive.
==============
*Original review:
First impression after one month of trial:
- Mattress is still smelly after one week of degassing, getting more tolerable after two weeks.
- There were frays and untidy stitches along the edges, noticeable wrinkles from the rolling/compressing for delivery.
- Bed “sinks” and feels less supportive than expected.
- The bed is pretty much smell-free now. The degassing process takes longer than what I anticipated but it did dissipate over time.
- The cosmetic imprefection is bearable as you dont see them / can be covered by a bed sheet. However, it is still dissapointing to know that your brand new mattress is not pristine.
- Customer Service is really on point. Props to the team for being considerate and proactive.
==============
*Original review:
First impression after one month of trial:
- Mattress is still smelly after one week of degassing, getting more tolerable after two weeks.
- There were frays and untidy stitches along the edges, noticeable wrinkles from the rolling/compressing for delivery.
- Bed “sinks” and feels less supportive than expected.
Response from Silk & Snow
Dec 22, 2021
Hi Alex,
Thank you for taking the time to send us a review, we appreciate your feedback.
I want to assure you that all of our foams are CertiPUR certified, which means that they are tested by a third party to ensure that they are safe in terms of chemical emissions. The smell will start to dissipate over time and it definitely does not indicate a defect with the mattress, but please contact us if it still bothers you - we are available and very happy to chat more about it.
Regarding the stitching, our mattresses are made in small batches so you might find small variances with the stitching as all the handiwork is done by hand (vs machine). While it doesn't affect the performance we do understand the disappointment when something doesn't look 100% perfect and for that, we do apologize.
Of course, we know how important it is to find your perfect fit! Rest assured knowing we stand by our 100-night sleep trial if you do choose to return your mattress.
All the best,
Brooklyn
Jennifer H
Verified Buyer
S&S Hybrid Mattress
Arrived quickly, and very comfortable to sleep on.
Jocelynne B
Verified Buyer
S&S Hybrid Mattress
Mattress is more firm than we anticipated and we can feel the transfer of motion more than expectd. Unsure at this point if we will be keeping this mattress.
Sagar P
Verified Buyer
S&S Hybrid Mattress
I LOVE IT. I didn’t expect to fall in love with this mattress so fast. I’m a bigger guy and a side sleeper, yet it works perfectly
Sheazin P
Verified Buyer
S&S Hybrid Mattress
Amazing sleep!
Jessica A
Verified Buyer
S&S Hybrid Mattress
Bed came in record time!
Really wonderful bed for a side sleeper.
Would highly recommend this bed : )
Really wonderful bed for a side sleeper.
Would highly recommend this bed : )
Response from Silk & Snow
Dec 23, 2021
Hi Jessica,
Wonderful news! We are so glad you are sleeping well with your hybrid mattress. Here's to many more cozy nights!
Sincerely,
Brooklyn
Natasha J
Verified Buyer
S&S Hybrid Mattress
My husband loves this bed! I do too...just a little hard on my shoulders and hips as I am a side sleeper and he sleeps on his back most of the time...so it doesnt seem to sink in as much as i would like. however, I am also buying a mattress topper to help and I am looking forward to sleeping on this cloud. Good purchase all in all as we needed a new mattress anyways. Great price and can afford to buy additional items as needed. We are both under 6ft tall and he is about 170-180 lbs and I am about 150ish. I bought my mom the same bed and she also loves it and has a mattress topper with it too.
Response from Silk & Snow
Dec 23, 2021
Hi Natasha,
Thank you for taking the time to write us, we appreciate your feedback. We are thrilled to hear your family is enjoying a good night's rest and we hope your new mattress topper will ease any discomfort you are feeling. Wishing you many more cozy and comfy nights!
Sincerely,
Brooklyn
Kelsey M
Verified Buyer
S&S Hybrid Mattress
Great comfortable mattress
Response from Silk & Snow
Dec 23, 2021
Hi Kelsey,
Thank you for taking the time to write us, we appreciate your feedback! Happy sleeping :)
Sincerely,
Brooklyn
Shauna L
Verified Buyer
S&S Hybrid Mattress
This is our second purchase from S&S and we are truly satisfied. Very comfy bed.
Response from Silk & Snow
Dec 23, 2021
Hi Shauna,
Great news on all fronts! We are so glad to hear you are loving your S&S goodies. Here's to many more cozy nights!
Sincerely,
Brooklyn
John W
Verified Buyer
S&S Hybrid Mattress
Very comfortable mattress. Has alleviated the pain in my hips I was experiencing with my old mattress. Very satified with my purchase.
Response from Silk & Snow
Jan 12, 2022
Hi John,
We are thrilled to hear your hip pain is alleviated by your new S&S Hybrid mattress. Thank you for the review and here's to many restful sleeps to come!
All the best,
Michelle
Walter H
Verified Buyer
S&S Hybrid Mattress
We had purchased a mattress last year and it had a limited one year warranty. The sides of the mattress collapsed. We shopped around and found Silk and Snow. Our new S&S mattress was half the cost of the other one and has a 15 year guarantee. It is also a very comfortable mattress which we look forward to getting plenty of use from.
Response from Silk & Snow
Jan 12, 2022
Hi Walter,
Thank you for taking the time to reach out and share your positive feedback about your new S&S Hybrid mattress. We are so happy you find it very comfortable and we wish you many cozy nights ahead!
All the best,
Michelle
Ryan S
Verified Buyer
S&S Hybrid Mattress
Great bed, great price. My sleeps are much better now. Hybrid is the way to go, in my opinion.
Response from Silk & Snow
Dec 23, 2021
Hi Ryan,
Thanks for your feedback. We love the hybrid too! Wishing you many more restful nights.
Sincerely,
Brooklyn
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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