4.6
From 1
to 5
Reviews
2082
Recommend
10 / 10
TrustScore
9.29 / 10
Jennifer O
Verified Buyer
S&S Hybrid Mattress
My daughter previously had a hybrid twin mattress from Silk & Snow, which was an excellent product. We just bought her a hybrid queen mattress in June, with the bed-frame. Within one week, one of the legs broke off, causing damage to the bed-frame. We had to remove all the legs, as the frame is damaged, so it is now sitting directly on the floor. It is so low that it is awkward to get in and out of bed. Given the cost of the mattress and bed-frame, I had expected something much better. I am extremely disappointed and would not recommend this product.
Dawn W
Verified Buyer
S&S Hybrid Mattress
Amazing mattress.
Response from Silk & Snow
Aug 24, 2021
Hi Dawn,
We are happy to hear that you’re enjoying your mattress!
All the best,
Katie
Debbie B
Verified Buyer
S&S Hybrid Mattress
So far its a let down...it doesnt matter how comfortable the mattress is if you can't stand the smell. Over a week on the beds and still smells after airing out each day with bedding removed. Super disappointing so far.
Milan S
Verified Buyer
S&S Hybrid Mattress
Very good mattress. Even for someone who tosses and turns and needs time to fall asleep in the right position.
Response from Silk & Snow
Aug 24, 2021
Hi Milan,
We are happy to hear that you’re enjoying your new mattress! Thank you for taking the time to write to us, we appreciate your feedback!
All the best,
Katie
Agustin G
Verified Buyer
S&S Hybrid Mattress
It was easy to place the online order, and it arrived on time.
The mattress feels firm to the touch; however, after laying on it for a while (an hour) we feel like sinking and we need to move to a firmer side.
The mattress feels firm to the touch; however, after laying on it for a while (an hour) we feel like sinking and we need to move to a firmer side.
David B
Verified Buyer
S&S Hybrid Mattress
Far to Soft .hard to turn over .the edge is to soft to sit on ..
Mel C
Verified Buyer
S&S Hybrid Mattress
Mattress is good so far. Will see how it lasts
Response from Silk & Snow
Aug 24, 2021
Hi Mel,
Thank you for taking the time to write to us, we appreciate your feedback!
All the best,
Katie
Sanzida H
Verified Buyer
S&S Hybrid Mattress
Troubles with shipping and getting my mattress but the product is fantastic
Response from Silk & Snow
Aug 24, 2021
Hi Sanzida,
Thank you for taking the time to write to us, we appreciate your honest review and feedback. We are sorry to hear about the poor experience with delivery. We are very happy to hear that you're enjoying your S&S Hybrid Mattress and once again we do apologize for your shipping troubles.
All the best,
Katie
Shelby L
Verified Buyer
S&S Hybrid Mattress
Never received the packages so I can't really rate it. Waiting for a refund now. Currently sleeping with NO mattress
Jean-Marie K
Verified Buyer
S&S Hybrid Mattress
I bought this mattress because of my medical condition, rheumatoid arthritis pain, I was looking for a firm mattress, I was disappointed with this mattress because I noticed that it is not firm enough at the level of the upper and lower body, the mattress is only firm in the middle, this creates a great feeling of discomfort. As result I find myself having a bad nights sleep, having a lot of rheumatic pains in my shoulders and knees since my purchase and when asked for refund and return to try another brand, customer service told me I have to wait 30 days before being reimbursed and returned, I do not recommend it for those looking for a firm mattress over the entire surface
Doug C
Verified Buyer
S&S Hybrid Mattress
Ordered a new mattress, pillows and sheet set. Delivery was fast and easy. Have only been sleeping on the bed for about 10 days. So far so good. The sheets are amazing, and they actually still fit perfectly after being washed. I will be purchasing another set for sure.
Response from Silk & Snow
Aug 04, 2021
We're thrilled that you're enjoying the mattress and sheets, Doug! We can't wait to have you shop with us again :) All the best and happy sleeping - Dane
Jane H
Verified Buyer
S&S Hybrid Mattress
We bought the mattresses for my children. They live them. They are sleeping soundly. We only wish that we truly one how deep the mattresses we're. We need to buy some new sheets to fit on them. 🙂
Larissa A
Verified Buyer
S&S Hybrid Mattress
Best mattress on the market.
Response from Silk & Snow
Aug 04, 2021
Thank you so much for saying so, Larissa! All the best and happy sleeping :) - Dane
Lise G
Verified Buyer
S&S Hybrid Mattress
So far so good
Response from Silk & Snow
Aug 04, 2021
Thank you for your review, Lise. All the best and happy sleeping :) - Dane
Anna S
Verified Buyer
S&S Hybrid Mattress
excellent product,but delivey long waitting
Response from Silk & Snow
Aug 03, 2021
Hi Anna, we would like to apologize again for the delay in delivering your mattress. We hope that you are enjoying great nights of rest, and we wish you all the best :) - Dane
Lynda H
Verified Buyer
S&S Hybrid Mattress
Love the mattress!
Comfortable and quiet.
No squeaking when sitting on it.
My back feels very supported.
Like that the sides are sturdy for sitting on the edge.
Works well with my adjustable bed.
Highly recommend
Comfortable and quiet.
No squeaking when sitting on it.
My back feels very supported.
Like that the sides are sturdy for sitting on the edge.
Works well with my adjustable bed.
Highly recommend
Response from Silk & Snow
Aug 03, 2021
We're thrilled to hear that your experience with us and our product was so positive, Lynda! We hope you get nothing but the best nights of sleep :) - Dane
Yanick C
Verified Buyer
S&S Hybrid Mattress
perfect
Response from Silk & Snow
Aug 03, 2021
Thank you so much for your review, Yanick! All the best and happy sleeping :) - Dane
Stephanie Graham
Verified Buyer
S&S Hybrid Mattress
Absolutely the best bed for me. I struggle with lower back pain and I have had solid sleep each night since it arrived. (Earlier than expected). High points for company standards of practice. I have recommended these mattresses to everyone I know.
Update: my daughter has now purchased her own. Thank you for restoring our sleep.
Update: my daughter has now purchased her own. Thank you for restoring our sleep.
Response from Silk & Snow
Jul 05, 2021
Thank you so much for your kind review and recommendation, Stephanie! We are delighted to hear that your back pain has gone away since switching to our mattress :) We wish you nothing but great nights of rest for many more years to come :) - Dane
Meghan D
Verified Buyer
S&S Hybrid Mattress
Very comfortable, good support.
Response from Silk & Snow
Jul 30, 2021
We're so glad to hear that you're enjoying your mattress, Meghan! All the best and happy sleeping - Dane
Barbara R
Verified Buyer
S&S Hybrid Mattress
Wonderful comfy mattress and pillow - very happy!
Response from Silk & Snow
Jul 30, 2021
Hi Barbara, thank you very much for your review! We hope you continue to sleep this well for many more years to come :) - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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