Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
1499
4 Stars
410
3 Stars
99
2 Stars
42
1 Star
32
Reviews 2082
Recommend 10 / 10
TrustScore 9.29 / 10
Jennifer B
Jun 18, 2021
Verified Buyer
S&S Hybrid Mattress
I am so glad I went with this bed! It is amazing. First of all- no more hip, back or shoulder pain. Second of all- the king size is the way to go.
The support is amazing and I cannot believe I waited so long to get this bed. Worth it.
Response from Silk & Snow
Jul 26, 2021
We're so happy that you're enjoying your mattress so thoroughly, Jennifer! We hope you continue to sleep this well and without pain for many more years to come :) All the best - Dane
Sonia K
Jun 18, 2021
Verified Buyer
S&S Hybrid Mattress
Great quality for the price. It would be nice if they had other options for a more firm mattress.
Response from Silk & Snow
Jul 26, 2021
Hi Sonia, thank you for your feedback! We will definitely pass this along to our Product Development team. Otherwise, we're delighted to know you're happy with the mattress. All the best and happy sleeping :) - Dane
Alexandra D
Jun 17, 2021
Verified Buyer
S&S Hybrid Mattress
Tres confortable, j’adore!!
Response from Silk & Snow
Jul 29, 2021
Merci beaucoup d'avoir pris le temps de partager votre avis sur notre produit, Alexandra! C'est très apprécié par notre équipe et nous sommes heureux de vous savoir satisfaite. Tout le meilleur, Dane
Dianne K
Jun 17, 2021
Verified Buyer
S&S Hybrid Mattress
I have only given it 4 stars as I have received the mattress but not the bed frame yet. The bed frame was ordered seperately and has not arrived yet, I expect it shortly. I am still getting use to the mattress but so far I like it.
Meghan W
Jun 17, 2021
Verified Buyer
S&S Hybrid Mattress
I recently purchased the S&S hybrid mattress, the all-season down alternative duvet and two pillows. Everything is incredibly comfortable and well-made, the customer service has been amazing and delivery was super easy. The pillows are actually the best I’ve used in years. The only reason I’m docking a star is because I find either the mattress or the duvet sleeps warm (I haven’t tested out which one it is, but could also be both). I find I have to crank the air con to offset potentially waking up drenched, which isn’t ideal and can get expensive. My old mattress and duvet were much more breathable, but definitely not as comfortable.
Denise L
Jun 17, 2021
Verified Buyer
S&S Hybrid Mattress
Still getting used to it, but I really like it!
Response from Silk & Snow
Jul 23, 2021
Hi Denise, thank you for your review :) We hope that by now, you have completely adjusted and are enjoying wonderful nights of sleep! All the best - Dane
Don B
Jun 17, 2021
Verified Buyer
S&S Hybrid Mattress
So far so good…
Response from Silk & Snow
Jul 23, 2021
Thank you for your review, Don. All the best and happy sleeping - Dane
Renee H
Jun 16, 2021
Verified Buyer
S&S Hybrid Mattress
Love it!!!! Very comfortable!
Response from Silk & Snow
Jul 23, 2021
We're thrilled you like it so much, Renee! :) All the best - Dane
Patrick P
Jun 16, 2021
Verified Buyer
S&S Hybrid Mattress
One week on the new mattress. So far so good. Happy with my purchase decision.
Response from Silk & Snow
Jul 23, 2021
We're delighted that you're enjoying your mattress, Patrick! Happy sleeping and all the best :) - Dane
Elaine S
Jun 15, 2021
Verified Buyer
S&S Hybrid Mattress
Very happy with our purchase! I’m a side sleeper with arthritic shoulders and my husband sleeps on his stomach and both of us find this bed so comfortable. We’re very pleased with the hybrid and find it very supportive yet it cushions well. We also bought the pillows and they are very comfortable too. Money well spent.
Response from Silk & Snow
Jul 23, 2021
Hi Elaine, we're so happy that you and your husband are enjoying your mattress and your sleep :) We hope you both continue to sleep this well for many more years to come! - Dane
Gavin G
Jun 15, 2021
Verified Buyer
S&S Hybrid Mattress
Look, at some point you're going to have to make some decisions while mattress shopping, and with other companies you're making them blind.
Silk and Snow is transparent about their components, manufacturing, and build quality, and their shipping/return policy is killer.

For me (180 lbs side sleeper), this mattress was not as pressure relieving as I needed, so I had to return it. However, it was still a killer mattress with superb support, and overall my experience with this company was incredible (and since then I have been very happy with additional purchases).

If you are comparing this mattress to other mattresses of the same hybrid design like Logan and Cove or whatever, just do yourself a favour and try this one out first.
Response from Silk & Snow
Jul 23, 2021
Hi Gavin, thank you very much for your kind review. We're happy that even though the mattress wasn't right for you, the Customer Experience team was able to help you with a seamless return :) We always pride ourselves on delivering a transparent experience for our guests, and we're delighted you felt that. We wish you all the best in your mattress search and nothing but great nights of rest :) - Dane
Malcolm M
Jun 15, 2021
Verified Buyer
S&S Hybrid Mattress
Some issues with FedEx shipping, but Daryna responded quickly. We are enjoying the mattress. It's a little firmer than we are used to, but thus hasn't affected our sleep. Good isolation for my wife and I, and decent edge firmness. The mattress cover fits well.
Response from Silk & Snow
Jul 23, 2021
Hi Malcolm, we're sorry about the delivery issues you experienced; but are glad that Daryna was able to help! It's wonderful to know that you are enjoying the mattress, and we hope you continue to sleep well for many years to come :) - Dane
Gayle T
Jun 15, 2021
Verified Buyer
S&S Hybrid Mattress
We have had our hybrid mattress for only 2-3 weeks. It is very comfortable. Body support is very good. When I first lay down on it every night, it is instant relief. I can sleep on my side without hip pain waking me up and I no longer spend 15 minutes trying to adjust my legs into a comfortable position before I can go to sleep. When I get out of bed, my body doesn’t ache. My recommendation is that everyone should at least try the hybrid mattress and appreciate the fact that all materials and labour are sourced within Canada. The mattresses are safe to sleep on, and no fumes ever come from them; not even upon opening. Customer service is exceptional. Thank you Silk and Snow! Gayle T.
Response from Silk & Snow
Jul 23, 2021
Thank you so much for your incredibly kind review, Gayle :) We're thrilled that you are no longer experiencing discomfort and pain upon sleeping and waking up. We hope that you continue to have such quality nights of rest for many more years to come! All the best - Dane
Chris D
Jun 15, 2021
Verified Buyer
S&S Hybrid Mattress
Nice, firm bed. Can't feel my husband when he rolls around at night!
Response from Silk & Snow
Jul 23, 2021
We're so happy that the Hybrid works for you and your husband, Chris! Happy sleeping :) - Dane
Sabrina H
Jun 15, 2021
Verified Buyer
S&S Hybrid Mattress
Super comfortable, easy to remove from the box and so pretty.
Only issue is it actually a little harder then I thought it would be
Response from Silk & Snow
Jul 22, 2021
Hi Sabrina, we're glad the delivery and installation went smoothly. The mattress should naturally soften slightly with time, so hopefully that will put you at the perfect softness level :) All the best and happy sleeping - Dane
Roberta y
Jun 14, 2021
Verified Buyer
S&S Hybrid Mattress
Very comfortable. Right from taking out of box. Very happy with purchase.
Response from Silk & Snow
Jul 22, 2021
We're thrilled to hear that, Roberta :) We wish you nothing but great nights of sleep! - Dane
Michelle S
Jun 14, 2021
Verified Buyer
S&S Hybrid Mattress
Nice bed! Easy order and quick delivery. Set up was super simple
Response from Silk & Snow
Jul 22, 2021
Hi Michelle, we're so glad your experience was so positive :) We wish you all the best and pleasant rest! - Dane
Shannon M
Jun 14, 2021
Verified Buyer
S&S Hybrid Mattress
Great mattress, we love it! It is very comfortable and I move a lot while sleeping and because of this mattress I no longer wake my husband up as much!! I totally recommend!
Response from Silk & Snow
Jul 22, 2021
We're thrilled that the mattress works for both you and your husband, Shannon! We hope you both continue to have nothing but great nights of rest :) All the best - Dane
Pat P
Jun 13, 2021
Verified Buyer
S&S Hybrid Mattress
I had a queen and updated to a king Love both of them.
Response from Silk & Snow
Jul 22, 2021
We're glad to know the upgrade was worth it, Pat! Happy sleeping and all the best :) - Dane
Dmytro K
Jun 13, 2021
Verified Buyer
S&S Hybrid Mattress
Decent mattress.
Response from Silk & Snow
Jul 22, 2021
Thank you, Dmytro. Happy sleeping! - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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