Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
1499
4 Stars
410
3 Stars
99
2 Stars
42
1 Star
32
Reviews 2082
Recommend 10 / 10
TrustScore 9.29 / 10
Carolyn P
Jun 05, 2021
Verified Buyer
S&S Hybrid Mattress
We've had the double hybrid mattress (plus mattress cover) for a few weeks now. So far we are pleased. Fingers crossed that we will be this happy with it after about a year.
The Fedex delivery was prompt. The shipping package was so small that I thought the wrong mattress had been sent ( a twin instead of the double that I ordered).
The mattress cover is excellent... a high quality.
Response from Silk & Snow
Jul 15, 2021
We're thrilled that the whole process was agreeable, Carolyn :) We hope that you are still enjoying our products for many more years to come! Happy sleeping and all the best - Dane
Genie D
Jun 05, 2021
Verified Buyer
S&S Hybrid Mattress
Fast shipping, efficient packaging and good quality! Still getting used to the firmness of the mattress, but sleeping better every night! It always takes awhile to get used to a new mattress!
Response from Silk & Snow
Jul 13, 2021
Hi Genie, we hope that you have gotten used to the mattress by now and are having fabulous nights of sleep! All the best and happy sleeping :) - Dane
Walid S
Jun 05, 2021
Verified Buyer
S&S Hybrid Mattress
Bought matress Hybrid model received on time along with other accessories. So far the good. Very good quality. Recommended and I will buy again for sure
Response from Silk & Snow
Jul 13, 2021
Thank you very much for your recommendation, Walid! We hope you have nothing but great nights of sleep :) All the best - Dane
Morgan L
Jun 05, 2021
Verified Buyer
S&S Hybrid Mattress
Only slept on it for 2 night but so far I love it ! It fits sheets perfectly (I hate when sheets pop off the corners). It is the perfect amount of support and cushioned top, I am a side sleeper and no shoulder pain yet. Quick shipping. Overall very happy with my purchase
Response from Silk & Snow
Jul 13, 2021
We're so happy that you're enjoying your mattress so thoroughly, Morgan! We hope you continue to have such great nights of rest :) All the best - Dane
George L
Jun 04, 2021
Verified Buyer
S&S Hybrid Mattress
arrived ahead of schedule, very good so far.
Response from Silk & Snow
Jul 13, 2021
Thank you so much, George! Happy sleeping and all the best :) - Dane
Marina G
Jun 04, 2021
Verified Buyer
S&S Hybrid Mattress
Good quality in the hybrid. It’s a little firmer than I’m used to but getting used to it. The mattress cover is very nice.
Response from Silk & Snow
Jul 13, 2021
Hi Marina, thank you so much for your review :) We hope that you have completely adjusted to your mattress by now, and we wish you nothing but great nights of sleep! - Dane
Julia v
Jun 04, 2021
Verified Buyer
S&S Hybrid Mattress
Arrived quickly, great customer service to give me a heads up on arrival and what to expect. As a single woman I was easily able to carry it to where I wanted as well as cut it out of its cocoon and let it do its thing (ie air out and take shape). I've had it for a month now and I am completely satisfied - had to get used to there not being a "bounce" effect as with standard mattresses but that's a non issue. I love it and have since recommended this company to anyone who would listen. Wished there was a rewards program!
Response from Silk & Snow
Jul 13, 2021
Hi Julia, thank you so much for your wonderful review :) We're so happy that the entire process with us has been positive, and we very much appreciate your recommendations. We hope that you continue to sleep well for many more years to come, and we wish you all the best! - Dane
Sai W
Jun 04, 2021
Verified Buyer
S&S Hybrid Mattress
So far so good. Happy with the decision.
Response from Silk & Snow
Jul 13, 2021
We're thrilled to hear that, Sai! Happy sleeping :) - Dane
Margaret O
Jun 04, 2021
Verified Buyer
S&S Hybrid Mattress
After doing a lot of research on all the mattress options out there, I bought the hybrid mattress as my husband is a very restless sleeper and I read that it was very motion isolating. Sadly, I can feel his every movement and have not slept well at all, and in fact, slept on the couch last night. The mattress is still off gassing after 6 days and the mattress sides sink when I'm sitting on the edges of the bed even though I'm not a big person. We will be returning the mattress.
Response from Silk & Snow
Jul 19, 2021
Hi Margaret, we're sorry to hear that our mattress wasn't the one for you and for all the issues you experienced. It's never great to know that we have disappointed our customers, but we appreciate the honest feedback as it's vital for us to improve. We're glad to know that you were able to return the mattress and hope that you find the perfect mattress for you as soon as possible. Again, we apologize for your experience with us, and we wish you nothing but the best - Dane
Allison N
Jun 03, 2021
Verified Buyer
S&S Hybrid Mattress
This bed is incredibly comfortable! It’s been great for me, who prefers a firm bed and my partner, who prefers a softer bed and is a “warm sleeper”. The staff at Silk &Snow were very helpful in arranging a delayed delivery, and were very attentive. Highly recommend!
Response from Silk & Snow
Jul 13, 2021
It's wonderful to know that the mattress works for both you and your boyfriend, Allison! We're glad that the team was able to help with delivery as well. We wish you both nothing but great nights of rest :) - Dane
Johanne P
Jun 03, 2021
Verified Buyer
S&S Hybrid Mattress
We like our king mattress. We are having good night sleeps.
Response from Silk & Snow
Jul 13, 2021
Hi Johanne, we're elated that you are enjoying your mattress and are having good nights of rest :) We hope this continues for many more years to come! All the best - Dane
David K
Jun 03, 2021
Verified Buyer
S&S Hybrid Mattress
Absolutely love my Silk & Snow Hybrid mattress.
Response from Silk & Snow
Jul 13, 2021
Thank you so much, David! Happy sleeping :) - Dane
Kristine L
Jun 03, 2021
Verified Buyer
S&S Hybrid Mattress
We love this bed!!! So comfortable and great quality!
Response from Silk & Snow
Jul 13, 2021
Thank you so much for your kind review, Kristine :) We're thrilled you are so happy with your mattress, and we hope that you have nothing but great nights of sleep! - Dane
Joseph F
Jun 03, 2021
Verified Buyer
S&S Hybrid Mattress
Very comfortable
Response from Silk & Snow
Jul 13, 2021
We're so delighted to hear you think so, Joseph :) We hope you continue to have comfortable nights of rest for many more years to come! - Dane
Stephanie R
Jun 03, 2021
Verified Buyer
S&S Hybrid Mattress
Very happy with our purchases! We upgraded to the hybrid King and find it has good support and we have both noticed less movement from the other person.

We also purchased the storage bed, cotton sheets, duvet and bed cover and am happy with the quality of everything. It's also nice to know that Silk and Snow puts an emphasis on mindful, local manufacturing. It's what motivated me to buy our sheets etc from them as well.

Great pricepoint on the bed for the King size and quick shipping.
Response from Silk & Snow
Jul 13, 2021
Hi Stephanie, we're so thrilled that you're enjoying everything from your order! It's great to know that we were able to offer you a quality product that works for you both :) We hope you continue to sleep well and we wish you nothing but the best - Dane
Satnam G
Jun 03, 2021
Verified Buyer
S&S Hybrid Mattress
Very Good customer service through sale, delivery and install. Product is fine. Since I bought the mattress and frame together, I expected Mattress to sit perfectly on the frame. It does not. Overall good quality. Being able to buy frame, mattress, sheets, pillows, all at one place was great. Delivery guys were courteous and installed quickly. We like what we got.
Response from Silk & Snow
Jul 13, 2021
Hi Satnam, thank you very much for your feedback! We definitely pass along your note about the sizing to the Product Development team. We leave a little bit of extra room for those customers who may have a larger mattress from another company. On the whole, we're delighted that you're happy with your purchase and we wish you all the best :) - Dane
Ante B
Jun 03, 2021
Verified Buyer
S&S Hybrid Mattress
If you are about 180-220 and a stomach sleeper, sometimes side sleeper and you like something a little firmer, this thing is great. After opening it at first, it seemed really soft. I was quite sad at first but within a week, it stiffened up a lot. I do not know why this is but its true. The top is just enough cushion to feel the soft, pillowy feel, but tis not overly thick so you do not get stuck in it. Then the support in the springs comes thru and makes it real comfy for sleeping on my stomach. Fairly cool in my opinion.
If you are a lighter person, I predict it could be a little too firm for some. My girlfriend who is only a lot lighter than me likes firm mattresses so it works out great.
Response from Silk & Snow
Jul 13, 2021
Hi Ante, we're so glad you and your girlfriend are enjoying your new mattress :) We really appreciate your feedback and, hopefully, it will help others make the most informed decision possible. We wish you both all the best and great nights of rest! - Dane
Danny M
Jun 03, 2021
Verified Buyer
S&S Hybrid Mattress
Love 💕
Response from Silk & Snow
Jul 09, 2021
Thank you so much, Danny :) Happy sleeping and all the best! - Dane
Diana G
Jun 03, 2021
Verified Buyer
S&S Hybrid Mattress
I bought the double (full) hybrid S&S for our quest bedroom because my husband and I have the Hybrid king mattress in our bedroom. When he had a knee replacement, I slept in the full size bed in the guest room and find it comfortable. It does seem to be a bit more "firm" than our king mattress, but it also may be the newer mattress needs to be slept on longer. It's been about 6 weeks I've slept on it to date. We lOVE the S&S hybrid, which is why we bought a second one. I would recommend any size of the hybrid mattress. I am planning to purchase the queen Original S&S memory foam for our 2nd guest room sometime in the future. Guess I'm "sold" on Silk & Snow and value the fact this is a Canadian product.
I hope S&S takes the time to post this review as they did not post my VERY complimentary review of our king mattress AND platform base when we purchased it 10 months ago now!
Response from Silk & Snow
Jul 09, 2021
Hi Diana, thank you so much for your kind review! We're not sure what happened to your previous one, but we're more than happy to post this one :) We're so glad that you're enjoying your mattress so thoroughly, and we hope you continue to have such quality sleep for many more years to come. All the best to you and your husband :) - Dane
Brent H
Jun 03, 2021
Verified Buyer
S&S Hybrid Mattress
After 6 months of use, our Silk & Snow Hybrid mattress continues to nurture deep, fulfilling sleep for both my spouse and I. My spouse is a light, fretful sleeper, but the combined coils & figure-hugging memory foam create a balance that allows her to sleep longer and more deeply than with any of our previous coil & spring mattresses. The firm edge support is perfect for my edge-hugging side sleeping, Neither of us wake if the other arrives late to bed or needs a midnight bathroom break.

The company web site is well designed and information is easy to find. An email question to the company regarding latex content was promptly answered (there is no latex). Ordering was a simple process and delivery occurred exactly as promised. Mattress setup was very simple and there really wasn't any significant odor from the new materials.

We are very happy customers and would not hesitate to recommend the S&S Hybrid to anyone interested in a new mattress.
Response from Silk & Snow
Jul 09, 2021
We're thrilled that you were able to find a mattress that works so well for you and your spouse, Brent :) We love knowing that our products help people get the quality rest they deserve. We hope that for many more years to come, you'll continue to have such wonderful sleep - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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