4.6
From 1
to 5
Reviews
2082
Recommend
10 / 10
TrustScore
9.29 / 10
Shawna M
Verified Buyer
S&S Hybrid Mattress
We haven’t had one bad sleep on this mattress. Not only does the hybrid add extra support under the memory foam, it is extremely comfortable and I sleep through the night every single night. I was worried at first when we first opened it up, it seemed too small for the king size frame. Once it completely expanded, it was exactly the size it needed to be. It’s also much thicker than a standard mattress. It seems to be manufactured well, and we had great experiences with customer service as well. Just get it!!
Response from Silk & Snow
Jul 08, 2021
Thank you so much for your kind review, Shawna! We're thrilled that everything from delivery to sleeping was a breeze :) We hope you continue to have wonderful nights of sleep for many more years to come. All the best - Dane
William G
Verified Buyer
S&S Hybrid Mattress
very easy to order, the mattress arrived quickly and it is perfect!!!! thank you silk and snow!
Response from Silk & Snow
Jul 08, 2021
You're more than welcome, William! We're delighted to know the process was so easy :) All the best and pleasant rest - Dane
Kim D
Verified Buyer
S&S Hybrid Mattress
Perfectly supportive but not too firm
Response from Silk & Snow
Jul 08, 2021
We're so happy that you find the mattress strikes the perfect balance, Kim :) Happy sleeping! - Dane
Gerald l
Verified Buyer
S&S Hybrid Mattress
We love the bed no bone pain after a nights sleep
Response from Silk & Snow
Jul 08, 2021
We're so glad that the pain has gone away, Gerald! We hope you continue to sleep well :) - Dane
Allison N
Verified Buyer
S&S Hybrid Mattress
Good but not great mattress and customer service.
Response from Silk & Snow
Jul 14, 2021
Thank you for your feedback, Allison. We wish you all the best and happy sleeping :) - Dane
Lana V
Verified Buyer
S&S Hybrid Mattress
Love the flexibility!
Response from Silk & Snow
Jul 08, 2021
Thank you so much, Lana! We hope you're having great nights of sleep :) All the best - Dane
Susan B
Verified Buyer
S&S Hybrid Mattress
I’ve had my mattress for about a month now and I’m very happy with my purchase. It’s very comfortable but a little firmer than I was hoping for. The sides are firm and I don’t feel like I’m about to roll of the mattress, even when I’m close to the edge. I would recommend this mattress for sure.
Response from Silk & Snow
Jul 08, 2021
Thank you so much, Susan! We're pleased that you're enjoying a good night's rest and feel supported on your new mattress :) All the best - Dane
Donna B
Verified Buyer
S&S Hybrid Mattress
Had the bed for 6 weeks now. Pressure points definitely relieved no pain in the morning. The coolness is very soothing don't feel the need for a fan.
The only thing we are disappointed with is the pillow top has developed a few bumps at the top of the bed. You cannot feel them when you lay down it's just the visual effect.
Overall we are very happy.
The only thing we are disappointed with is the pillow top has developed a few bumps at the top of the bed. You cannot feel them when you lay down it's just the visual effect.
Overall we are very happy.
Response from Silk & Snow
Jul 08, 2021
Hi Donna, thank you so much for your review! We're pleased to know that despite some minor issues, you are enjoying a good night's sleep :) If you become concerned about the bumps, please don't hesitate to reach out to our customer service team, and they would be happy to help. All the best! - Dane
Emily A
Verified Buyer
S&S Hybrid Mattress
Fast, smooth delivery. Comfortable sleep.
Response from Silk & Snow
Jul 07, 2021
It's wonderful to hear that the entire process was pleasant :) Happy sleeping! - Dane
Karen F
Verified Buyer
S&S Hybrid Mattress
Arrived quickly and interestingly packed (rolled into a cylinder and shrink wrapped in a box!). Despite its compression, this had no effect on the comfort and appearance of the mattress. Of excellent quality and very comfortable sleeping.
Response from Silk & Snow
Jul 07, 2021
It truly is a marvel of engineering, isn't it? We're so glad that you are enjoying your mattress, Karen :) All the best and happy sleeping - Dane
Catherine C
Verified Buyer
S&S Hybrid Mattress
Our queen sized hybrid mattress arrived promptly and we've been having a good night's sleep ever since :)
Response from Silk & Snow
Jul 07, 2021
We're so delighted to know that you're enjoying your mattress so thoroughly, Catherine :) We hope you continue to have those wonderful nights of rest for many more years to come! - Dane
Tj J
Verified Buyer
S&S Hybrid Mattress
Nice
Response from Silk & Snow
Jul 07, 2021
Thank you for your review, Tj :) All the best and happy sleeping - Dane
Chris D
Verified Buyer
S&S Hybrid Mattress
Too hard for my wife
Response from Silk & Snow
Jul 07, 2021
Hi Chris, we're sorry to hear that the mattress is working out for your wife. We hope that you're able to find a mattress that works out well for the both of you :) All the best - Dane
Rachel M
Verified Buyer
S&S Hybrid Mattress
Like sleeping on a cloud!
Response from Silk & Snow
Jul 07, 2021
We're so happy that you think so, Rachel! We hope that you continue to have such great nights of sleep for many more years to come :) - Dane
Darin B
Verified Buyer
S&S Hybrid Mattress
Ce matelas est formidable!!! Le service de client est super aussi!!
Response from Silk & Snow
Jul 07, 2021
Merci beaucoup d'avoir pris le temps de partager votre avis sur notre produit, Darin! C'est très apprécié par notre équipe et nous sommes heureux de vous savoir satisfait. Tout le meilleur, Dane
Khaled O
Verified Buyer
S&S Hybrid Mattress
Its great mattress , the working team is very professional either in delivery or customer support.
Response from Silk & Snow
Jul 07, 2021
Thank you so much for your kind words about our product and team, Khaled! We hope your sleeping well, and we wish you all the best :) - Dane
Sandrine G
Verified Buyer
S&S Hybrid Mattress
Excellent mattress, comfortable, excellent service
Response from Silk & Snow
Jul 05, 2021
We're glad your entire experience with us has been overwhelmingly positive, Sandrine :) We wish you all the best! - Dane
T (Fanoula) Arvanitis
Verified Buyer
S&S Hybrid Mattress
I have had the Silk & Snow mattress for 4 months and I sleep well on it. In the past 3 years I have had 3 different mattresses; this is the best by far. I am a side sleeper and can remain in the same position for a fairly long period of time on this mattress. I wake up without a stiff neck or the aches in my hips & knees that I've felt after sleeping on other mattresses. This mattress is supportive yet soft and cloud-like, as others have noted. The downside is that it's easy to roll over the edge. Although this hasn't happened, I have found myself sleeping on the edge without realizing it. The mattress arrived in fairly quickly but required about 5+ days to air-out the strong factory smell. Additionally, there are many hanging threads and crooked stitches around the perimeter, perhaps due to speedy production since I ordered this mattress when stock was low.
Response from Silk & Snow
Apr 21, 2021
Hi there,
Thank you so much for your feedback! We are thrilled that you are enjoying the mattress and is providing you relief after previous trial and error. Good or bad, we are all ears when it comes to feedback and we appreciate you letting us know about the concerns with the edges and threading. This helps us greatly when planning for the future of our product. We are sorry that these loose threads have occurred in your mattress and we're happy to take a look at these by emailing us at hello@silkandsnow.com We hope you enjoy many more cozy nights to come!
All the best,
Claire
Brian B
Verified Buyer
S&S Hybrid Mattress
Love this bed!! We bought the Hybrid!! Came in about 5 business days, was very to set up and was sleeping in it that night.
Firmness is perfect, as advertised!! Love this bed!! Will highly recommend to anyone and tell them to enjoy it as we are!!
That’s Silk and Snow!!
Firmness is perfect, as advertised!! Love this bed!! Will highly recommend to anyone and tell them to enjoy it as we are!!
That’s Silk and Snow!!
Response from Silk & Snow
Jul 05, 2021
Thank you so much for your recommendation, Brian! We're happy to know you are sleeping so well and we hope you continue to do so :) All the best - Dane
roda G
Verified Buyer
S&S Hybrid Mattress
very comfortable mattresse,
Response from Silk & Snow
Jul 05, 2021
Thank you so much, Roda! Happy sleeping and all the best :) - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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