4.6
From 1
to 5
Reviews
2082
Recommend
10 / 10
TrustScore
9.29 / 10
Lee A
Verified Buyer
S&S Hybrid Mattress
I love this bed! I sleep on my back and feel very supported - I think the hybrid system from S&S was the best choice I could have made. Delivery was easy, set up was easy and I couldn't be happier with my purchase! Thank you!
Response from Silk & Snow
May 13, 2021
Thank you so much, Lee! We are thrilled to know that the bed supports you just the way you need :) Happy sleeping - Dane
Dustin N
Verified Buyer
S&S Hybrid Mattress
We've had the mattress for about 4 months now. I'm a side sleeper and my wife is a back/side sleeper.
When we got it, my wife was very sore from being pregnant but it gave some pretty immediate relief (still sore but dramatically less so). We both still like it now and I've noticed for myself that I sleep better and feel less sore when i wake up.
My only gripes are that it sleeps a bit warmer than I'd like (which is darn near arctic but that's just me).
Also, the edges could probably still use a little bit more support as I sleep pretty close to the edge and sometimes feel a bit too sloped. For sitting on the edge, it does seem to make a difference where you sit, aim for about shoulder level of a sleeping person and there's better support there than in the middle.
When we got it, my wife was very sore from being pregnant but it gave some pretty immediate relief (still sore but dramatically less so). We both still like it now and I've noticed for myself that I sleep better and feel less sore when i wake up.
My only gripes are that it sleeps a bit warmer than I'd like (which is darn near arctic but that's just me).
Also, the edges could probably still use a little bit more support as I sleep pretty close to the edge and sometimes feel a bit too sloped. For sitting on the edge, it does seem to make a difference where you sit, aim for about shoulder level of a sleeping person and there's better support there than in the middle.
Response from Silk & Snow
May 13, 2021
Hi there Dustin, thank you for the incredible feedback! I have passed your points along to our product development team. On another note, we are glad to know that the mattress helps alleviate pain for both you and your wife and that on the whole the sleeping experience is positive :) All the best - Dane
Mike M
Verified Buyer
S&S Hybrid Mattress
The mattress is fantastic! Comfortable firm but still has some cushion to it .... be warned the off gassing period was awful for about 2 weeks
I also bought the frame... is really nice but still has a little wobble to it... probably just needs to be re tightened after the 2 months
I also bought the frame... is really nice but still has a little wobble to it... probably just needs to be re tightened after the 2 months
Response from Silk & Snow
May 13, 2021
Hi Mike, we are sorry about the off-gassing smell lingered for so long; we are glad that the mattress has been working out well for you afterward! Happy sleeping :) - Dane
Michael P
Verified Buyer
S&S Hybrid Mattress
Comfortable!
Response from Silk & Snow
May 13, 2021
Glad to see that that mattress is working out well for you, Michael! Happy sleeping :) - Dane
Jennifer G
Verified Buyer
S&S Hybrid Mattress
The mattress was easy to set up and is very comfortable! I do wish it had a little bit better edge support though.
Response from Silk & Snow
May 13, 2021
Hi Jennifer, thank you for your feedback regarding the mattress; I will pass this along to our product development team. We are glad that you are still enjoying the mattress despite the edge support. Happy sleeping :) - Dane
Anne H
Verified Buyer
S&S Hybrid Mattress
Excellent value. The hybrid has a pillow like top, and yet is firm enough for a comfortable night’s rest.
Response from Silk & Snow
May 13, 2021
It's great to see that the mattress is working out well for you, Anne! We are proud to be able to offer a mattress that is both luxurious and supportive. Happy sleeping :) - Dane
Rena L
Verified Buyer
S&S Hybrid Mattress
I have been searching for the perfect mattress for years! This is it; dreamy combination of support with luxurious comfort. Only tiny complaint is that the edges have not all bounced up perfectly....but it hasn’t affected the overall use and feel of the bed. Absolutely no regrets.
Response from Silk & Snow
May 13, 2021
Hi Rena, thank you so much for your kind words! We are elated to know that you are enjoying the mattress so thoroughly and that it has ended the years of searching :) Happy sleeping - Dane
Bethany G
Verified Buyer
S&S Hybrid Mattress
Best decision we made. We bought the hybrid mattress and bed frame back in February. Everything was super easy to set up and was super comfortable right away. The best night sleep I have had in a very long time!
Response from Silk & Snow
May 13, 2021
It's so wonderful to hear that you are enjoying your mattress and frame, Bethany. We are so happy and proud to be able to contribute to some good, quality rest! Happy sleeping :) - Dane
Juan M
Verified Buyer
S&S Hybrid Mattress
Really good and comfortable
Response from Silk & Snow
May 13, 2021
It's great to know you are enjoying the mattress, Juan! Happy sleeping :) - Dane
Jamee L
Verified Buyer
S&S Hybrid Mattress
We took a chance on this bed after reading some reviews and we love it!! It’s more firm than we though a boxed bed would be and has great support, which is what we both need. The delivery was quick and the mattress was in perfect condition when we received it. We also bought the platform bed, mattress cover, cotton sheet set and pillows and we love all the other products too. The quality is amazing. We love our new bed!!!
Response from Silk & Snow
May 13, 2021
It is so wonderful to hear about your all-around positive experience, Jamee! We are thrilled that everything has met your expectations and that you're getting good, quality rest. Happy sleeping :) - Dane
Renée B
Verified Buyer
S&S Hybrid Mattress
We love our new hybrid bed so much we recommended it to our friends and they also purchased 😊
Response from Silk & Snow
May 13, 2021
Thank you so much for the recommendation, Renée! We really appreciate it and are so happy that you enjoy your bed so much :) Happy sleeping to you and your friends! - Dane
Ann M
Verified Buyer
S&S Hybrid Mattress
The mattress came quickly; we have only been sleeping on it for a week as we were waiting on our bed to arrive. So far so good. Comfortable for me as a side sleeper and hubby as back sleeper. It is firm which we like but the soft topper makes it very comfortable. The only thing that makes me give it 4 stars is the support at the edge. Not a big problem as we have a king and not sleeping close to the edge.
Response from Silk & Snow
May 10, 2021
Hi Ann, thank you so much for your feedback! I have passed it along to the quality assurance and product development team. We are glad to hear that overall you are enjoying the mattress :) Happy sleeping! - Dane
Midori T
Verified Buyer
S&S Hybrid Mattress
The "new mattress" smell lasted longer than expected. Otherwise, it is great!
Response from Silk & Snow
May 13, 2021
Hi Midori, sorry about the lingering smell, sometimes our mattresses can be a little stubborn and hold onto it a bit longer than usual. We are thrilled that you are enjoying the mattress so far! Happy sleeping :) - Dane
Amy-Leigh G
Verified Buyer
S&S Hybrid Mattress
We’ve never slept better. This mattress is a perfect fit for both of us. The team at Silk and Snow was so helpful in returning our questions before we bought this mattress and the delivery process went very smoothly. We are very impressed and would recommend!
Response from Silk & Snow
May 10, 2021
Thank you so much, Amy-Leigh! It's great to know that team helped you pick such a great fit for you both. Happy sleeping :) - Dane
Camille B
Verified Buyer
S&S Hybrid Mattress
At least customer care is amazing! It started with the delivery, it was not good at all. They left my mattress in the lobby and I had to carry it in the elevator for 5 floors... it was very heavy! I had no compensation for this poor delivery... the mattress was not a real queen size, which was indicated on the website. So the fitted sheet was not staying on the mattress and there was 1,5 inches around the the bed., not filling the space...Personally I didn’t like the mattress, it gives me back haches. There was also that humidity smell every time I got into my sheets. The good and positive thing is that they give me a good customer care, they picked up the mattress easily! Would I recommend online mattress? Not sure.
Response from Silk & Snow
May 10, 2021
Hi Camille,
We are again very sorry for the experience with the delivery and the mattress itself. While it is good to know that the team handled your case efficiently and with care, we want to take this opportunity to apologize for the negative experiences and frustration you encountered with our mattress. All the best and stay safe - Dane
Lisa R
Verified Buyer
S&S Hybrid Mattress
Almost done the 100 days of trial and am thrilled to keep this mattress. What a huge difference from my last one. Incredibly comfortable and seems everything is holding up well. I have recommended this mattress to many of my patients as a Chiropractor and hope they will try it. When the time comes for another new one the choice will be Silk and Snow again. Big push to purchase this one is the fact that everything is made in Canada what a terrific bonus. Well worth the purchase and arrived very quickly. Wonderful sleeps the past three months and look forward to more.
Response from Silk & Snow
May 10, 2021
Wow, Lisa! Thank you so much for your kind words! It's incredible to know that you trust our mattress so much that you would be willing to recommend it to your clients. We take a great deal of pride in offering a high-quality mattress made proudly in Canada with Canadian materials. We wish you nothing but restful and happy sleeps :) - Dane
Sarah D
Verified Buyer
S&S Hybrid Mattress
Great mattress, great sleep! We hope to upgrade our base soon and also order a duvet:)
Response from Silk & Snow
May 10, 2021
We look forward to you getting the whole set-up, Sarah! We are so glad that the mattress is working out well for you so far. Happy sleeping :) - Dane
Gerald D
Verified Buyer
S&S Hybrid Mattress
next time I will splurge for the best mattress.... not bad but not the greatest by far. Save up and buy the best quality - otherwise you'll be starting over because you are disappointed like me.
Response from Silk & Snow
May 10, 2021
Hi Gerald, we're sorry to hear that you are entirely satisfied with your mattress. Please reach out to our customer service team at hello@silkandsnow.com, and we would love to help in any way we can. All the best - Dane
Sarah S
Verified Buyer
S&S Hybrid Mattress
This mattress is on the firmer side but it’s very comfortable. My old mattress was too soft and I was waking up with a bad back every morning but not anymore!
Fast shipping, arrived in a box and was easy to remove. Customer service is excellent with this company. Definitely recommend!
Fast shipping, arrived in a box and was easy to remove. Customer service is excellent with this company. Definitely recommend!
Response from Silk & Snow
May 10, 2021
It's lovely to know that the process from start to finish was so pleasant, Sarah :) We are so happy that the pain has gone away, and here's to many more restful nights! Happy sleeping - Dane
Brooke M
Verified Buyer
S&S Hybrid Mattress
Definitely a comfortable mattress but nothing special. I wonder if a similar product is available at a lower cost.
Response from Silk & Snow
Jun 03, 2021
Hi Brooke, thank you so much for your feedback! All the best :) - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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