4.6
From 1
to 5
Reviews
2082
Recommend
10 / 10
TrustScore
9.29 / 10
Shauna C
Verified Buyer
S&S Hybrid Mattress
First couple of months and amazing sleep
Response from Silk & Snow
May 10, 2021
This is great to hear, Shauna! Here's to many more months of great sleep :) - Dane
Ashlee H
Verified Buyer
S&S Hybrid Mattress
Great customer service. Love the mattress and it’s so comfy! The chemical smell was pretty strong and is still there 3 months later but it is getting better. The bed frame is nice but I wish the drawer had more structure to it instead of the wheels because it’s a bit rickety and easy to become crooked. The pillows are absolutely amazing! I’ve gone through 6 or 7 pillows lately trying to find one I like and these ones are top notch! Would recommend to others for sure.
Response from Silk & Snow
May 10, 2021
Hi there Ashlee, thank you so much for your feedback! While we are glad that, on the whole, you are happy with your purchase, we are going to send your feedback about the bed frame to our product development team to keep in mind for the future. Happy sleeping :) - Dane
David E
Verified Buyer
S&S Hybrid Mattress
Great mattress, easy process to buy and set up!
Response from Silk & Snow
May 10, 2021
It's great to know that the process from start to finish was such a breeze, David! We hope that things stay wonderful for many more years to come. Happy sleeping :) - Dane
Jennifer V
Verified Buyer
S&S Hybrid Mattress
The most amazing mattress for the price. We have the hybrid coil and foam.... So comfy😊😊😊😊. Just need to order our mattress topper.👍👍 big thumbs up!
Response from Silk & Snow
May 10, 2021
Thank you so much, Jennifer! We are so glad to hear that you are enjoying the mattress so much so far :) Happy sleeping! - Dane
Ken R
Verified Buyer
S&S Hybrid Mattress
Even though advertised as such, it was not a very good mattress to alleviate lower back pain.
Response from Silk & Snow
May 10, 2021
Hi Ken, we are really sorry to hear that our mattress has not alleviated your back pain. We have some tips to help alleviate some discomfort while sleeping with our mattress if you'd like. If you are interested, please send us an email at hello@silkandsnow.com, and we'd be glad to pass them along! All the best and stay safe - Dane
John H
Verified Buyer
S&S Hybrid Mattress
Both of us being side sleepers we found it to be on the hard side. We added a 2” memory form topper which helped. Keeping for guest Bedroom.
Response from Silk & Snow
May 10, 2021
Hi John, thank you for your feedback! We'll make sure to pass this along to the product development team. While we know the mattress isn't your main choice, we are glad to know you are still satisfied with it enough to keep it for your guests. Happy sleeping :) - Dane
Tara P
Verified Buyer
S&S Hybrid Mattress
Love it
Response from Silk & Snow
May 10, 2021
Thank you for your kind words, Tara! We hope you continue to enjoy the mattress. Happy sleeping :) - Dan
Mallory B
Verified Buyer
S&S Hybrid Mattress
Great mattress - 4 months later and still happy! Edge support and overall comfort!
Response from Silk & Snow
May 03, 2021
It's wonderful to know that after 4 months, you are still enjoying the mattress, Mallory! Happy sleeping :) - Dane
Gary G
Verified Buyer
S&S Hybrid Mattress
We purchased both a king and a queen mattress about 4 weeks apart. The overall service vwas excellent even during the Covid lockdown phases. Prompt delivery right to the door. The opening and setting up instructions were easy to follow and accurate. Mattress is exactly as advertised. It is VERY comfortable, firm enough that I am not "trapped or pravented from rolling around effortlessly r soft
Response from Silk & Snow
Apr 29, 2021
Hi Gary,
We're so happy to hear that you're enjoying your new mattresses. Thanks for taking the time to leave us your feedback, and for sticking with S&S! We really appreciate it. All the best, -Yvonne
Stephen B
Verified Buyer
S&S Hybrid Mattress
We were hesitant to purchase a mattress without being able to try it first and we admittedly were sceptical of any bed in a box because we weren’t fans of pure foam mattresses. Now you’re putting springs in a box?
Let me tell you, put you fears and concerns aside. This mattress is the best purchase we could have made. We have spent more on mattresses over the years but we have never both enjoyed our sleep as much as with our Silk & Snow hybrid.
Let me tell you, put you fears and concerns aside. This mattress is the best purchase we could have made. We have spent more on mattresses over the years but we have never both enjoyed our sleep as much as with our Silk & Snow hybrid.
Response from Silk & Snow
Apr 29, 2021
Hi Stephen,
Thanks for taking the leap and giving our Hybrid mattress a try. We're thrilled that we could help give you a better nights' rest. Here's to many more nights of happy sleep! Cheers, -Yvonne
Amanda S
Verified Buyer
S&S Hybrid Mattress
Firm enough, bouncy enough, and soft enough all in one. Definitely happy with this mattress
Response from Silk & Snow
Apr 29, 2021
Hi Amanda,
Sounds just perfect! We're happy you're happy :) Thanks for taking the time to leave us a message! All the best, -Yvonne
Paul M
Verified Buyer
S&S Hybrid Mattress
We have had the mattress for almost 6 months now and love it. nice hip support and firmness.
Response from Silk & Snow
Apr 29, 2021
Hi Paul,
That's wonderful to hear that you're getting enough support from your new Hybrid mattress. Thank you for taking the time to leave us a message! All the best, Yvonne
Carol M
Verified Buyer
S&S Hybrid Mattress
Really happy with our purchase! We would definitely recommend this company to purchase a mattress from. Especially that it is made in Canada! Win win!
Response from Silk & Snow
Apr 29, 2021
Hi Carol,
Thanks for the lovely message, we're so glad to hear that you're enjoying your new Hybrid mattress! All the best, -Yvonne
Kristy V
Verified Buyer
S&S Hybrid Mattress
I’ve never slept so well on a bed. It’s extremely comfortable, I definitely needed to get used to sleeping on memory foam but once I did (about 5 days) it’s been the best switch I’ve ever made. My dogs love it too and don’t move off the bed until I do !
Response from Silk & Snow
Apr 29, 2021
Hi Kristy,
We're so glad to hear that you (and your dogs!) are loving your new Hybrid mattress. Thanks for taking the time to leave us a review! All the best, -Yvonne
Morris M
Verified Buyer
S&S Hybrid Mattress
We love our new bed. We bought the hybrid mattress, pillows, two sets of sheets, mattress protector and frame. Love all of it. Mattress is very comfortable. Putting together the frame with the drawer was tricky as it arrived without any instructions. Internet to the rescue and after some frustration we pulled it all together. Have recommended Silk and Snow to many others.
Only follow up comment to Silk and Snow is to please ensure your quality checkpoints double check that written instructions are included with the bed frame.
Only follow up comment to Silk and Snow is to please ensure your quality checkpoints double check that written instructions are included with the bed frame.
Response from Silk & Snow
May 03, 2021
Hi Morris, we appreciate all your feedback! I have passed along your note to the product development team regarding the instruction manual, and hopefully, future iterations will be much more precise. Happy sleeping :) - Dane
Kirsty M
Verified Buyer
S&S Hybrid Mattress
We love this bed! I am a stomach sleeper and my husband is a side sleeper and we both get excellent sleep on this bed! Being a hybrid, it still has enough bounce to make sex comfortable too, unlike a full memory foam bed.
Response from Silk & Snow
May 03, 2021
It's great to see that the mattress checks all the boxes for you and your husband, Kirsty! Happy sleeping :) - Dane
John K
Verified Buyer
S&S Hybrid Mattress
Very easy to order. Quick delivery. Very easy to setup. And very comfortable from day one. Very quick customer service.
Response from Silk & Snow
Apr 29, 2021
Hi John,
Thank you for the lovely feedback. We're glad to hear that you're enjoying your new mattress! All the best, -Yvonne
Joe D
Verified Buyer
S&S Hybrid Mattress
My experience with silk and snow hasn’t been positive at all. I purchased this mattress based on the reviews I’ve read and the description by the company. In my opinion they were mostly misleading.
Response from Silk & Snow
May 10, 2021
Hi Joe,
Firstly, I'd like to apologize for your negative experience with the product and company so far. Getting critical feedback, such as yours, would be incredibly helpful in discerning where we could have been more transparent with our products. If you would like, please send an email to hello@silkandsnow.com regarding your experience, and we will happily take your feedback to our product development team. All the best and stay safe - Dane
Teresa A
Verified Buyer
S&S Hybrid Mattress
We are loving our new bed from silk and snow 💕
Response from Silk & Snow
Apr 29, 2021
Wonderful to hear, Teresa. Here's to many more nights of happy sleep! All the best, -Yvonne
Paula L
Verified Buyer
S&S Hybrid Mattress
I am so pleased with my hybrid mattress. Top quality and very comfortable. I’m sleeping better than I ever have! I also purchased the storage bed. Same great quality from S+S. I highly recommend these products and can honestly say you will be equally satisfied with the quality, price and service excellence.
Response from Silk & Snow
Apr 29, 2021
Hi Paula,
Thanks for taking the time to leave your review, and for sticking with S&S! That's wonderful to hear that we've helped you get a better nights' sleep. Here's to many more nights of blissful sleep! All the best, -Yvonne
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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