4.6
From 1
to 5
Reviews
2082
Recommend
10 / 10
TrustScore
9.29 / 10
Chris D
Verified Buyer
S&S Hybrid Mattress
No complaints whatsoever. Quality is great, excellent service, packaging excellent and great service in dealing with customer service.
Response from Silk & Snow
Apr 29, 2021
It's great to know that the team was able to provide you with a pleasurable shopping experience and that the mattress is working, Chris! Happy sleeping :) - Dane
Lianne H
Verified Buyer
S&S Hybrid Mattress
Love my mattress! It is so comfortable and provides support in all the right places!
Response from Silk & Snow
Apr 29, 2021
The team is thrilled to know that the mattress has been able to support you in every way you need, Lianne! Happy sleeping :) - Dane
Jane D
Verified Buyer
S&S Hybrid Mattress
Sorry that I can’t give a review at this time. I bought the mattress at Christmas time because of a sale and I’m having a house built so can’t use it yet. I look forward to unwrapping it and having a good nights sleep when the house is finished. It’s making me choose stars so, because the box was pretty crushed and torn on some corners when I got it, I gave it a 4.
Response from Silk & Snow
Jun 03, 2021
Hi Jane, thank you so much for your feedback. We would recommend that you take your mattress out of the box as soon as possible. While the mattress can stay in the box for a good period of time, leaving it wrapped up for too long can sometimes impact its performance. All the best - Dane
Christopher W
Verified Buyer
S&S Hybrid Mattress
Love it! Truly is as described. Sleeps got better with a little time on it. Not sure if you break it in or it breaks you in.
Response from Silk & Snow
Apr 29, 2021
We like to think of it as mutual breaking in, Chris! Glad to hear you are enjoying the mattress so far. Happy sleeping :) - Dane
Helen S
Verified Buyer
S&S Hybrid Mattress
excellent bed.
Response from Silk & Snow
Apr 29, 2021
Thank you for your kind words, Helen. Happy sleeping :) - Dane
Seifeldin H
Verified Buyer
S&S Hybrid Mattress
Couldn't ask for a better mattress for the money.
Response from Silk & Snow
Apr 29, 2021
Thank you for your kind words, Seifeldin! Happy sleeping :) - Dane
Velona T
Verified Buyer
S&S Hybrid Mattress
Had a really really seamless experience with my S&S Hybrid mattress.
It was a really great sleep. I really enjoyed the ease of the out of box mattress.
Would recommend!
It was a really great sleep. I really enjoyed the ease of the out of box mattress.
Would recommend!
Response from Silk & Snow
Apr 29, 2021
Happy to hear that the process was smooth from end-to-end, Velona! Happy sleeping :) - Dane
Luke C
Verified Buyer
S&S Hybrid Mattress
Really good for the price and really comfortable. Some quality issues with the box on delivery and it was left in a puddle but the mattress was still good so can’t complain about that but the delivery wasn’t the best. Would recommend to anyone!
Response from Silk & Snow
Apr 29, 2021
Sorry to hear about the delivery problems Luke, But, we are glad that the mattress didn't suffer for it and that you are enjoying it so far! Happy sleeping :) - Dane
Krista G
Verified Buyer
S&S Hybrid Mattress
I have no complaints. Love mattress and bed!
Response from Silk & Snow
Apr 29, 2021
That's what we love to hear, Krista! Thank you for your kind words and happy sleeping :) - Dane
Paul T
Verified Buyer
S&S Hybrid Mattress
the company was frustrating to deal with when it came to shippind dates, once mattress arrived, it came in a box that was destroyed, nevertheless, the mattress was sealed inside. the first 60 days were great, since then, i feel some of the pocket coils not doing there job. i will not repurchase from this company.
Response from Silk & Snow
May 06, 2021
Hi Paul, we wanted to retake this opportunity to apologize again for the issues you encountered with the shipping process with your order. I know you have been in contact with our customer experience team to resolve the issue regarding the mattress. Regardless, we never want to leave our customers with a negative experience, and as such, we sincerely apologize for falling short. All the best and stay safe - Dane
Cindi F
Verified Buyer
S&S Hybrid Mattress
Everything about the process was great. Arrived within the suggested time. Easy to unpack. I find it very comfortable and after a week forgot that I could even return it.
Response from Silk & Snow
Apr 29, 2021
Thrilled to hear you are enjoying the mattress so much that you hadn't even considered returning it, Cindi! Happy sleeping :) - Dane
Linda S
Verified Buyer
S&S Hybrid Mattress
We have had our mattress for three months and we love it! We just turned it and I will make sure that we do that on a regular basis because I don’t want it to where on one side. Highly recommended!
Response from Silk & Snow
Apr 29, 2021
Thank you for the vote of confidence, Linda! We're glad to know you are enjoying the mattress so much. Happy sleeping :) - Dane
Matthew F
Verified Buyer
S&S Hybrid Mattress
We love our mattress and received wonderful service. Couldn’t be happier!
Response from Silk & Snow
Apr 29, 2021
Thank you for saying so, Matthew! Glad to see the team met your standards. Happy sleeping :) - Dane
Tamara S
Verified Buyer
S&S Hybrid Mattress
Our king size hybrid mattress is all we dreamed of. Sadly though, even though we used the tool provided by silk and snow to open the plastic which covered the mattress, the mattress tore. It’s on the bottom side so can’t tell how bad this has gotten while having used our mattress for two months now, but it was a real disappointment to have a tear in our costly mattress.
Response from Silk & Snow
Jun 03, 2021
Hi Tamara, we're so sorry to hear about the issue when unpacking the mattress. Thankfully, so long as you're using the correct foundation - a small tear shouldn't impact the bed's performance. We're glad that despite the assembly problems, you're enjoying your sleep :) All the best - Dane
Nancy M
Verified Buyer
S&S Hybrid Mattress
Excellent product, great customer service. Too firm for us but, if you like a mattress on the firmer side of medium/firm, then Silk and Snow is a good choice.
Best pillow I have ever owned.
Best pillow I have ever owned.
Response from Silk & Snow
Apr 29, 2021
Despite the mattress not being the right fit for you, the team really appreciates your kind words and honest feedback, Nancy. Glad to know the pillow works for you! Happy sleeping :) - Dane
Brent T
Verified Buyer
S&S Hybrid Mattress
I have nerve damage from 3 fractured vertebrae in my back and have tried regular spring and memory foam without success. This combination helps me sleep better than anything else I've tried, including adjustable bed frames.
Response from Silk & Snow
Apr 29, 2021
We love to know that our mattress has helped you find some peace and solid rest, Brent! Here's to many more restful nights. Happy sleeping :) - Dane
John H
Verified Buyer
S&S Hybrid Mattress
Great looking and feeling mattress. A delay due to carriers was unfortunate.
Response from Silk & Snow
Apr 29, 2021
Hi John, we'd like to apologize again for the delays but are very happy to hear that you are enjoying the mattress after all was said and done. Happy sleeping :) - Dane
Abigail H
Verified Buyer
S&S Hybrid Mattress
Very comfortable and fits my partner, myself and our 70 pound puppy!
Response from Silk & Snow
Apr 29, 2021
Thrilled to hear that our mattress was able to fit the whole family, Abigail! Happy sleeping :) - Dane
Brett P
Verified Buyer
S&S Hybrid Mattress
We love the matress! The very first night we slept on it what a huge difference it made on our sleep. I was waking up every night at 2am with lots of back pain on our old matress, first night on this matress, I slept through the night with no back pain! I would highly recommend this matress to anybody looking for a new matress.
Response from Silk & Snow
Apr 29, 2021
Hi Brett, we are
Gordon R
Verified Buyer
S&S Hybrid Mattress
It’s awesome. Our dreams are better. We slumber like bears in the winter. Wonderful
Response from Silk & Snow
Apr 29, 2021
No feeling beats hibernating every night! Glad we could help you rest better, Gordon! Happy sleeping :) - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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