4.6
From 1
to 5
Reviews
2082
Recommend
10 / 10
TrustScore
9.29 / 10
Julia M
Verified Buyer
S&S Hybrid Mattress
Sooo comfy we love it
Response from Silk & Snow
Apr 26, 2021
Comfort is king! Glad to know you're enjoying the mattress so far, Julia! Happy sleeping :) - Dane
Joshua C
Verified Buyer
S&S Hybrid Mattress
We absolutely love our new silk and snow mattress. We bought the hybrid, we both have back issues. We don’t wake up sore anymore! Would recommend this mattress to anyone who wants a supportive yet soft and comfortable sleep. We couldn’t be happier with our purchase.
Response from Silk & Snow
Apr 26, 2021
It's so wonderful to hear that our mattress has helped you sleep better and take away some pain, Joshua! Here's to many more restful nights :) - Dane
Wendy D
Verified Buyer
S&S Hybrid Mattress
Best night sleep I’ve had in years!
Response from Silk & Snow
Apr 26, 2021
We are so happy to know that our mattress is helping you sleep better, Wendy! Here's to many more restful nights :) - Dane
Tania T
Verified Buyer
S&S Hybrid Mattress
Very comphy! Love the Canadian product and their customer service is amazing
Response from Silk & Snow
Apr 26, 2021
Hi Tania, it's really great to know the team here at Silk & Snow was able to help you feel confident with your purchase! Happy sleeping :) - Dane
Adrian A
Verified Buyer
S&S Hybrid Mattress
Not too soft, not too firm, just right.
Response from Silk & Snow
Apr 26, 2021
Glad to know that the mattress is meeting your needs, Adrian! Happy sleeping :) - Dane
Michelle K
Verified Buyer
S&S Hybrid Mattress
The best mattress we've ever owned, and fantastic customer support.
Response from Silk & Snow
Apr 26, 2021
It's great to know both the product and the team have met your expectations, Michelle! Happy sleeping :) - Dane
LesLee M
Verified Buyer
S&S Hybrid Mattress
Firm and do comfortable. Delivery was not as promised but worth the wait. Love it.
Response from Silk & Snow
Apr 26, 2021
Hi Leslee, sorry we didn't meet your expectations on the delivery end. However, we're thrilled to know that you are enjoying the mattress and found it worth the wait! Happy sleeping :) - Dane
Ashley A
Verified Buyer
S&S Hybrid Mattress
Mattress is 10/10 for comfort, however shipping process was extremely delayed without any notice. I was going to order a matress cover and sheets but did not want to deal with the wait times again. (Would have been fine with 2 month wait time if they didn't say one week shipping when I confirmed).
Response from Silk & Snow
Apr 22, 2021
Hi Ashley, sorry for the issues regarding the shipping times. However, we are glad to know that mattress is up to your standard! Happy sleeping :) - Dane
Adam S
Verified Buyer
S&S Hybrid Mattress
I ordered a king and 2 full mattresses before Christmas and they are amazing. so comfortable - soft and supportive at the same time, and the customer service went above and beyond expectation. Everyone loves them and sleeps well on them.
Response from Silk & Snow
Apr 22, 2021
So glad we were able to get the vote of confidence from the whole family, Adam! Happy sleeping :) - Dane
Ashley A
Verified Buyer
S&S Hybrid Mattress
Amazing nights sleep
Response from Silk & Snow
Apr 22, 2021
We are thrilled to know that our mattress is helping you get a great night sleep Ashley :) - Dane
Glenda T
Verified Buyer
S&S Hybrid Mattress
I have to admit I was skeptical at first about purchasing a mattress that comes out of a box but with the return policy I decided to give it a try. I love my new S&S hybrid mattress!!
I don’t toss and turn anymore from pressure points that were causing back and hip pain.
I sleep so much better now!
I would highly recommend SILK AND SNOW!!
I don’t toss and turn anymore from pressure points that were causing back and hip pain.
I sleep so much better now!
I would highly recommend SILK AND SNOW!!
Response from Silk & Snow
Apr 22, 2021
Hi Glenda, I'm glad that despite some initial hesitations, you were able to find a mattress that helps take away the pain and improve your rest! Here's to many more wonderful sleeps :) - Dane
Mary-Frances C
Verified Buyer
S&S Hybrid Mattress
Love this mattress!
Response from Silk & Snow
Apr 22, 2021
It's great to know that you love the mattress, Mary-Frances! Happy sleeping :) - Dane
Darcy N
Verified Buyer
S&S Hybrid Mattress
(Not as advertised! Claims to have the support of a traditional pocket coil mattress but feels just like a cheap foam mattress. Claims to have reinforced edges but actually they squish right down when you sit down or try to get up out of bed, sliding down instead of supporting you to get up... can’t even put on my socks. Claims to have pocket coil so you don’t disturb your partner, but my wife wakes up every time I turn over... I wish I still had my ten year old traditional pocket coil mattress, too late now. Beware!
Response from Silk & Snow
May 06, 2021
Hi Darcy, we are sorry to hear about your poor experience with our mattress. While I know that you have contacted our customer experience team already, we just wanted to retake this opportunity to apologize. All the best and stay safe - Dane
Lisa A
Verified Buyer
S&S Hybrid Mattress
Good mattress took some time getting used too.
Response from Silk & Snow
Apr 22, 2021
Hi Lisa, we're glad to know that after a brief adjustment period our mattress is working for you! Happy sleeping :) - Dane
Roger R
Verified Buyer
S&S Hybrid Mattress
Best sleep I have had ever. Super comfortable!
Response from Silk & Snow
Apr 22, 2021
Great to know that the mattress is meeting your expectations, Roger! Happy sleeping :) - Dane
Andrew K
Verified Buyer
S&S Hybrid Mattress
Great purchase. Easy transaction.
Solved sleep and allergy issues.
Would purchase again.
Solved sleep and allergy issues.
Would purchase again.
Response from Silk & Snow
Apr 22, 2021
Happy to know that we have been able to solve those problems for you, Andrew! Happy sleeping :) - Dane
Mark L
Verified Buyer
S&S Hybrid Mattress
Great mattress and great service. A formula for success!
Response from Silk & Snow
Apr 22, 2021
Thank you for your kind words, Mark! Glad to know that our product and team have met your expectations! Happy sleeping :) - Dane
Lea O
Verified Buyer
S&S Hybrid Mattress
I've had this mattress for 6 months now. It's very comfortable, if a bit on the soft side. Very happy with this purchase so far.
Response from Silk & Snow
Apr 22, 2021
Hi Lea, it's wonderful to hear that you are still enjoying the mattress after all this time! Happy sleeping :) - Dane
Betty S
Verified Buyer
S&S Hybrid Mattress
The mattress is very comfortable, so much so that I sometimes do not want to leave it.
Response from Silk & Snow
Apr 22, 2021
I feel the same way every morning Betty, glad to know the mattress is working for you as well! Happy sleeping :) - Dane
Clifford W
Verified Buyer
S&S Hybrid Mattress
Mattress is very good but the frame is horrific. I should have just bought the mattress and purchased a high quality frame.
Response from Silk & Snow
May 06, 2021
Hello Clifford, it's great to know that you are enjoying the mattress, but we are disappointed to hear that you are not happy with the bed frame. We always want to ensure that we create the best quality products we can, and it appears that we fell short of that goal with your order. I have passed this feedback to both our quality control and product development teams to ensure we work on rectifying these issues to ensure it does not happen again. - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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