4.6
From 1
to 5
Reviews
21591
Recommend
10 / 10
TrustScore
9.29 / 10
Jessica P
Verified Buyer
S&S Hybrid Mattress - King
So far my husband and I like it. Easy to set up, great price.
Response from Silk & Snow
Jul 31, 2020
Hi Jessica
Wonderful! We are happy to hear that you and your husband are liking your Hybrid mattress. Thank you for taking the time to let us know!
All the best,
Susan
Roger a
Verified Buyer
S&S Hybrid Mattress - Queen
This mattress arrived on time and was easy to set up. We find it very comfortable, giving us a better sleep.
Response from Silk & Snow
Jul 31, 2020
Hi Roger
Excellent! We are happy to hear that you’re enjoying your mattress.
All the best,
Susan
Niki L
Verified Buyer
S&S Hybrid Mattress
Everything about the bed was great except it is to hard
Response from Silk & Snow
Jul 31, 2020
Hi Niki
Thank you for taking the time to write a review for us, we appreciate your feedback. You should find that the memory foam should start to break in after a few weeks making it feel softer - but please don't hesitate to reach out to us if you want to chat about this further.
All the best,
Susan
Arthur H
Verified Buyer
S&S Hybrid Mattress - Queen
Excellent mattress for the price!
Response from Silk & Snow
Jul 31, 2020
Hi Arthur
Wonderful! Here’s to many more nights of happy sleep!
All the best,
Susan
Michel T
Verified Buyer
Matelas S&S Hybride - Queen
Très bon achat nous passons de très bonne nuits de sommeil
Merci
Merci
Response from Silk & Snow
Jul 31, 2020
Bonjour Michel ! Merci d'avoir pris le temps d'écrire ces mots. Nous sommes heureux de savoir que votre expérience se passe au mieux.
Bonne continuation,
Louisa
Lauren M
Verified Buyer
S&S Mattress
We bought this bed for our guest room and everyone that has stayed has loved this bed!
Response from Silk & Snow
Jul 31, 2020
Hi Lauren
Excellent! We are happy to hear that we're keeping your guests comfy!
All the best,
Susan
André B
Verified Buyer
Matelas S&S Hybride
Confortable
Response from Silk & Snow
Jul 31, 2020
Bonjour André !
Cela nous fait plaisir de savoir que vous trouvez le matelas confortable !
Nous vous souhaitons de bons dodos,
Louisa
Jessica K
Verified Buyer
S&S Mattress - King
Perfect choice for a side-sleeper. Firm enough to stop back pain, yet does not have uncomfortable pressure points in hips and shoulders.
Response from Silk & Snow
Jul 31, 2020
Hi Jessica
Excellent! We are happy to hear that you’re enjoying your mattress. Thank you for taking the time to write us such a detailed review!
All the best,
Susan
Andrew L
Verified Buyer
S&S Mattress - Queen
Fantastic mattress, quick delivery, even got a phone call about when the mattress would come, sleeping is amazing now. Thank you!!!!!?
Response from Silk & Snow
Jul 31, 2020
Hi Andrew
You're very welcome! We love chatting with our customers :) We are happy to hear that you’re enjoying your mattress.
All the best,
Susan
Sheldon W
Verified Buyer
Mattress Protector
wonderful cover
Response from Silk & Snow
Jul 31, 2020
Hi Sheldon
Excellent! We are delighted to hear that you’re happy with your new mattress protector.
All the best,
Susan
Judy P
Verified Buyer
S&S Hybrid Mattress - King
Customer service is fantastic!
Mattress was too firm for me so had to return, but great experience with this company!
Mattress was too firm for me so had to return, but great experience with this company!
Response from Silk & Snow
Jul 31, 2020
Hi Judy
So happy to hear that the process worked for you, even if the mattress didn't. I will pass on your kudos to the customer service team. Thank you!
Susan
Ladene K
Verified Buyer
S&S Mattress - King
Arrived in a timely fashion and in great condition. Was very easy to set up. Had no smell as some reviews suggest of other foam mattresses. Is also very comfortable. We are highly pleased with the mattress.
Response from Silk & Snow
Jul 31, 2020
Hi Ladene
Great news! We are happy to hear that you’re enjoying your new mattress. Thank you for taking the time to let us know.
All the best,
Susan
Sylvain D
Verified Buyer
S&S Mattress
Matelas très confortable et mousse de très grande qualité. Expedition rapide.
Response from Silk & Snow
Jul 31, 2020
Bonjour Sylvain,
Merci pour ce gentil commentaire plein d'éloges ! Nous avons le sentiment d'avoir accompli notre mission et nous sommes heureux de vous voir satisfait. :)
En vous souhaitant de continuer ces belles nuits de sommeil,
Louisa
Kim O
Verified Buyer
S&S Mattress - Queen
The bed (Queen size)is awesome! Came quickly right to our home,(we live in a small town) easily opened up, no off gassing, super comfortable. We also purchased the mattress protector but it doesn’t fit properly, it is too large and so the sheets slid around and came off. Going to send back. We put our old protector back on and problem solved. Looking forward to the S&S sheets we ordered!
Response from Silk & Snow
Jul 31, 2020
Hi Kim
Apologies for the mattress protector not working out. Have you washed the protector? This often helps with the slipperiness. Regardless, we are happy to help with the return process, give us a ring or send us a note and we'll get that sorted out for you. Thrilled to hear that you're happy with your mattress!
All the best,
Susan
Kelly C
Verified Buyer
S&S Mattress - Full
By far the best sleep experience since I bought this!
Response from Silk & Snow
Jul 31, 2020
Hi Kelly
Oh wow! Thank you for the amazing feedback :) Here’s to many more nights of happy sleep!
All the best,
Susan
Jennifer P
Verified Buyer
S&S Hybrid Mattress
Love it SOOOOOO comfortble I love coming home to it!!!! I do not regret this purchase!!!
Response from Silk & Snow
Jul 31, 2020
Hi Jennifer
Great news! Loved reading your review :) And so happy that you're loving your Hybrid. Here's to many more comfy nights!
All the best,
Susan
Tasie M
Verified Buyer
Bought this bed for my 3 year old daughter and she seems to love it. I haven’t slept on it, but feels quite comfortable. But it does feel hot I have to say, when I’ve had to lie down with her. I only gave a 4 star because of the odour that has still not gone completely away since we received it almost 2 months ago. Appartently the odour is not harmful, however still is quite bothersome and strong, and for this reason I would probably not purchase this mattress again for myself. Customer service was fantastic and delivery was super quick.
Sophie M
Verified Buyer
Matelas S&S Hybride
C'est un très bon achat! De bonnes nuits de sommeil et surtout sans avoir de chaleurs nocturne. Excellent produit!
Response from Silk & Snow
Jul 31, 2020
Bonjour Sophie,
Quel plaisir de lire votre commentaire ! Merci d'avoir pris de votre temps pour partager votre avis, cela nous touche profondément. Nous sommes heureux de savoir que vous êtes satisfaite ! Et nous vous souhaitons que le meilleur !
Sincèrement,
Louisa
Jim a
Verified Buyer
S&S Hybrid Mattress - Queen
We love our new Silk and Snow Hybrid Mattress. The perfect combination of soft yet firm for the best nights sleep. Thank you for your excellent customer service. We will recommend Silk and Snow!
Response from Silk & Snow
Jul 31, 2020
Hi Jim
Excellent! We are happy to hear that you (and your sweet pup) are enjoying your mattress. Thank you for taking the time to send us the cutest picture ever!
All the best,
Susan
Rory H
Verified Buyer
Mattress Protector
Very nice material and feel ! But so far I have not spilt anything on it yet for a true test!
Response from Silk & Snow
Jul 31, 2020
Hi Rory
Thank you for taking the time to write a review for us. We are delighted to hear that so far so good - keep us posted!
All the best
Susan
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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