Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16244
4 Stars
3164
3 Stars
1485
2 Stars
329
1 Star
343
Reviews 21591
Recommend 10 / 10
TrustScore 9.29 / 10
Jennifer P
Jul 30, 2020
Verified Buyer
S&S Hybrid Mattress
Love the new mattress! My husband does not complain about back pain anymore.
Response from Silk & Snow
Jul 31, 2020
Hi Jennifer Excellent! We are happy to hear that you’re enjoying your mattress. Thank you for taking the time to write a review for us as well as send in photos - your bedroom looks great! All the best, Susan
Christophe d
Jul 30, 2020
Verified Buyer
S&S Hybrid Mattress
Very happy with this mattress. Not too firm but not too soft. It really is a superior mattress for what you pay. Would highly recommend!
Response from Silk & Snow
Jul 31, 2020
Hi Excellent! We are happy to hear that you’re enjoying your mattress. Thank you for taking the time to write a review for us! All the best, Susan
June E
Jul 30, 2020
Verified Buyer
S&S Mattress - Full
Very comfortable and easy eat up
Response from Silk & Snow
Jul 31, 2020
Hi June Excellent! We are happy to hear that you’re enjoying your mattress. All the best, Susan
Emilie P
Jul 30, 2020
Verified Buyer
So comfy!! Haven’t slept this good in forever.
Response from Silk & Snow
Jul 31, 2020
Hi Emilie Wonderful! Here’s to many more nights of happy sleep! All the best, Susan
Julie B
Jul 30, 2020
Verified Buyer
Matelas S&S Hybride - Queen
Confortable
Response from Silk & Snow
Jul 31, 2020
Bonjour Julie, Cela nous fait plaisir d’entendre ça ! Merci de nous avoir choisi ! Bien à vous, Louisa
Alex C
Jul 30, 2020
Verified Buyer
Adjustable Pillow (Retail)
4 stars! Maybe even 4.5 stars!
Response from Silk & Snow
Jul 31, 2020
Hi Alex Thank you so much! All the best Susan
caroline b
Jul 30, 2020
Verified Buyer
S&S Mattress
Love it! J’adore! Lo amo!
Response from Silk & Snow
Jul 31, 2020
Bonjour Caroline, Thank you! Merci! Gracias! Cela nous fait plaisir de voir que le matelas vous plait autant ! Et nous comprenons votre désir de le communiquer en plusieurs langues. :) Doux rêves, Louisa
Jordan M
Jul 30, 2020
Verified Buyer
S&S Hybrid Mattress - Queen
I've been sleeping on this new mattress for almost 3 months now, and love it every night. It's comfortable, cool, and the fit and finish are excellent. Motion isolation between sleeping people means that I no longer wake my partner with restless legs or rolling around. It's a little firmer than I would have expected, but that may change as we break it in.
Response from Silk & Snow
Jul 31, 2020
Hi Jordan Great! We are happy to hear that you're enjoying your Hybrid mattress and getting a good night's sleep. It should start to feel a little less firm soon, as the memory foam breaks in. Thank you for taking the time to write such a detailed review, we appreciate your feedback. All the best, Susan
Sandra H
Jul 30, 2020
Verified Buyer
Adjustable Pillow (Retail)
I really like how the cover is quite soft and a little thicker so you don’t feel the memory foam bits on your face. So I end up taking much of the memory foam stuffing out, just my preference, the full fill was too puffy for me. So great that you can remove or keep as much as you can. There was a slight bit of off-gassing of the memory foam which mostly disappeared within a week. Overall I highly recommend this pillow I look forward to my sleep!
Response from Silk & Snow
Jul 31, 2020
Hi Sandra We are are so happy to hear that you're enjoying your new pillow and look forward to going to bed each night. Thank you for taking the time to write a review for us! All the best! Susan
Kimberley P
Jul 30, 2020
Verified Buyer
S&S Hybrid Mattress
Great customer experience. Thanks, Silk and Snow!
Response from Silk & Snow
Jul 31, 2020
Hi Kimberley Thank you for taking the time to write to us, we appreciate your feedback! All the best, Susan
melanie g
Jul 30, 2020
Verified Buyer
This is the most comfortable mattress I've ever owned. No need to return after 100 nights. I am struggling with the mattress cover as it unfortunately doesn't sit flat like others I've had on pillow top mattresses. That wouldn't deter me from purchasing this again in the future when it comes time for replacement.
Great company to deal with, since I had a different delivery address to my billing address I got a call promptly to make sure it was to go to that particular address. Also was expecting it to take up to 14 days to get to me and only took a couple of days. I was very impressed.
Response from Silk & Snow
Jul 31, 2020
Hi Melanie Thank you for taking the time to write to us, we appreciate your feedback! We're happy to hear that you're loving your mattress and sleeping well. Have you tried to wash your mattress protector? That might help with the fit - please do let us know. All the best, Susan
Judith B
Jul 30, 2020
Verified Buyer
Great purchase - very pleased with mattress!
Response from Silk & Snow
Jul 31, 2020
Hi Judith Excellent! We are happy to hear that you’re enjoying your mattress. All the best, Susan
Eugenia F
Jul 30, 2020
Verified Buyer
S&S Mattress - Queen
Great bed, great sleep!
Response from Silk & Snow
Jul 31, 2020
Hi Eugenia Wonderful! Here’s to many more nights of happy sleep! All the best, Susan
Celine C
Jul 30, 2020
Verified Buyer
Adjustable Pillow (Retail)
I enjoy the pillows. My partner loves it and I feel it is a tad too firm, but overall, it is comfy and we have had amazing sleeps.
Response from Silk & Snow
Jul 31, 2020
Hi Celine Thank you for taking the time to write to us, we appreciate your feedback! All the best, Susan
Celine C
Jul 30, 2020
Verified Buyer
Protector - Queen
Love the mattress protector. It doesn't trap heat and is easy to clean, and really helps me to prevent stains on my bed :)
Response from Silk & Snow
Jul 31, 2020
Hi Celine Excellent! We are happy to hear that you’re enjoying your mattress protector. All the best, Susan
Al C
Jul 30, 2020
Verified Buyer
Very nice mattress, nice feel to it and doesn't get warm at all. The only issue I have is that I wake up with a sore and numb shoulder, an issue I had prior to trying this mattress. I have tried the pillow they sell as well and it doesn't help with that issue. I have tried adding to that pillow, tried another older pillow, I still have the shoulder issue. The staff I dealt with was very friendly and tried to find solutions to help with the shoulder problem but it is still there. If you do not have a shoulder issue, I really recommend this mattress.
Response from Silk & Snow
Jul 31, 2020
Hi Al Thank you for taking the time to write a review for us. We appreciate your feedback and I will be sure to let the customer service team know that you had a good experience chatting with them. We hope that you manage to find a solution to your sore shoulder and experience a bit of relief in the future. All the best Susan
Mahsa M
Jul 30, 2020
Verified Buyer
S&S Hybrid Mattress
Very comfortable mattress. I love it. Thanks Silk & Snow
Response from Silk & Snow
Jul 31, 2020
Hi Mahsa You're very welcome! We are delighted to hear that you're enjoying your Hybrid mattress. All the best, Susan
Jerrica I
Jul 30, 2020
Verified Buyer
I am a side sleeper and have tendinitis in both my shoulders. Having this mattress has made my sleeps painless! It is great for side sleepers and I would purchase it again.
Response from Silk & Snow
Jul 31, 2020
Hi Jerrica Oh wow! We are so happy to hear that you've found some relief. Thank you for the amazing feedback :) Here’s to many more nights of happy sleep! All the best, Susan
Michael P
Jul 30, 2020
Verified Buyer
S&S Hybrid Mattress
Very comfy. Partner's movements don't wake me up
Response from Silk & Snow
Jul 31, 2020
Hi Michael Wonderful! Here’s to many more nights of happy sleep! All the best, Susan
Kristen V
Jul 30, 2020
Verified Buyer
S&S Hybrid Mattress - Twin
The S&S hybrid sleeps slightly warmer than a 100% coil bed but not as hot as some foam I've slept on. We have an original Casp** bed which is 100% foam and that thing is HOT. As for firm/soft - I don't feel like I sink too much or that it's too stiff either, so it's somewhere around the middle. It does not sag, it firmly supports without being a rock to sleep on. I can sleep on my side or back and feel just fine. I'm happy with the mattress so far! I also use this in a murphy bed setup, as a hybrid bed is not as heavy as a full foam (which voids murphy bed cabinet warranties) and also has the support needed to stand on it's end without sagging over.
Response from Silk & Snow
Jul 31, 2020
Hi Kristen Excellent! We are happy to hear that you’re enjoying your mattress. Thank you for taking the time to write such a detailed review for us. Give your pups an ear scratch from us! All the best, Susan
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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