4.6
From 1
to 5
Reviews
21591
Recommend
10 / 10
TrustScore
9.29 / 10
Christopher K
Verified Buyer
Mattress Protector
We are really happy with our purchase. Have slept on the new bed for at least a couple of months now. Love it! I sleep so well at night. We have the California king. We also purchased the king size pillows and they are fantastic. Well worth the money spent. Awesome company. We had a issue with a King size being made instead of our Cal King. No problem. They had another bed sent out quickly. The original King went to my wife’s sister and her husband. They love it as well. Silk and Snow is the way to go. Thank you for your amazing bed!!!!
Response from Silk & Snow
Jun 19, 2020
Hi Christopher
Oh wow! Thank you for the 5 stars and amazing review. We are so happy to hear that you're all enjoying your mattresses and pillows :) Here's to many more nights of comfy sleep!
All the best
Susan
Sarah J
Verified Buyer
S&S Mattress - King
I have tried 4 different mattress’ in 2 years, this is the only mattress that my partner and I both love!
Response from Silk & Snow
Jun 19, 2020
Hi Sarah
What an amazing thing to hear, thank you for letting us know! We take pride in the quality products that we use and hearing something like this makes it all worth it.
Here's to many more nights of happy sleep!
All the best
Susan
RAUL G
Verified Buyer
Wooden Platform Bed
The bed platform is not symmetrical once assembled. The Allen key provided which has octagonal sides became round after using on the 2 sides that’s why it’s very difficult to use it on the other 2 sides.
Response from Silk & Snow
Jun 18, 2020
Hi Raul, thank you so much for your review. We're sorry to hear that you are not entirely satisfied with your platform bed, and we care about ensuring the quality of our products. Hang tight for an email coming your way!
Bryan A
Verified Buyer
Duvet - Full/Queen
exactly what i was expecting
Response from Silk & Snow
Jun 19, 2020
Hi Bryan
Great news! Thank you for taking the time to let us know. We are happy to hear that you are enjoying your new duvet.
All the best
Susan
Jiva K
Verified Buyer
S&S Hybrid Mattress - Queen
bit softer than I wanted...still unsure about it truth be told, but it's a good mattress
Heidi L
Verified Buyer
S&S Mattress - Full
I spent several weeks researching mattresses before deciding on silk and snow, who ranked highest overall when considering all the factors that were important to me: ratings, cost, warranty, and whether or not the mattress had any cooling qualities. The shipment came very promptly, the customer service was excellent, the bed frame and headboard looks great, and - most important - the mattress and pillows are super, super comfortable. I turn into a furnace while I’m sleeping, but with this mattress I sleep comfortably and haven’t been overheating! It’s a miracle!
Response from Silk & Snow
Jun 19, 2020
Hi Heidi
Miracles do happen! Thank you for the amazing review. We know that purchasing a mattress is a big decision and we are delighted to hear that you are loving all your new Silk & Snow goodies. Also wanted to thank you for supporting us, we appreciate it. Here's to many more nights of happy (and cool) sleeping.
All the best
Susan
Jonathan P
Verified Buyer
Matelas S&S - Queen
.
Benoit L
Verified Buyer
Matelas S&S Hybride - Queen
I realy like it. Perfect matelas. The option for payment on 6 month is a good think. i recommand realy. a friend will buy to.
Benoit Lefebvre
Benoit Lefebvre
Response from Silk & Snow
Jun 19, 2020
Hi Benoit
Thank you for taking the time to write to us and to recommend us to your friends - we appreciate it! Here's to many nights of comfy sleep on your new S&S Hybrid!
All the best
Susan
Carly L
Verified Buyer
S&S Hybrid Mattress - Queen
4 Stars because we loved the quality, customer service, delivery and easy set up. However, the mattress was not for us in the end (too firm). Louisa was amazing and helped us return this mattress, switching it out for the foam mattress. We currently use the foam mattress and love it.
Response from Silk & Snow
Jun 19, 2020
Hi Carly,
I'm so happy to hear you found the quality, customer service, delivery, and return all easy. And we're so glad to hear that you're enjoying your foam mattress - I will let Louisa know :)
All the best!
Susan
Susan B
Verified Buyer
S&S Hybrid Mattress - Queen
I absolutely love my Silk & Snow mattress! It arrived quickly and was easy to setup. I was not sure if I'd like the memory foam top layer as I've always slept on a traditional mattress, but it didn't take long to grow on me. Now it feels blissful and cozy when I slip into bed. And while it took two or three weeks to notice the change, I don't wake up with back pain anymore.
Response from Silk & Snow
Jun 19, 2020
Hi Susan
Great news! We're all about comfy and cozy and we are so happy to hear that you're enjoying your new Hybrid and that your back feels better. Here's to many more blissful nights!
All the best
Susan M
Paul B
Verified Buyer
Pillow - Standard
I have been sleeping well on my Silk + Snow pillow for a couple months now. Great experience all round.
Response from Silk & Snow
Jun 19, 2020
Hi Paul
Excellent news! We're thrilled to hear that you are enjoying your S&S pillow.
All the best
Susan
Stephen B
Verified Buyer
S&S Mattress - Queen
The mattress is absolutely wonderful! Very comfortable....When you first lay down on it, it feels soft but also very supportive. I never expected a memory foam mattress in a box to be of such high quality! The customer service was also truly exceptional! They were very knowledgeable, helpful and an absolute pleasure to deal with!
Response from Silk & Snow
Jun 19, 2020
Hi Stephen
What a lovely review, thank you! We are thrilled that we lived up to your expectations and I'll be sure to send your kudos over to the customer service team.
All the best!
Susan
Ade S
Verified Buyer
S&S Hybrid Mattress - Cal King
I was originally very skeptical of purchasing I'm not dressed online that is in a box but customer service was wonderful so I decided to go for it. Turns out to be the very best mattress I have ever slept on. I plan to purchase two more for my kids.
Response from Silk & Snow
Jun 19, 2020
Hi Ade
Oh wow! That is great news. We are thrilled that we lived up to your expectations and look forward to making your kiddies their mattresses one day too. Here's to many more nights of happy sleep for the entire family.
All the best!
Susan
verge C
Verified Buyer
S&S Mattress - Full
second mattress and nothing bad to say still the best on the market
Response from Silk & Snow
Jun 19, 2020
Hi Verge
We are so happy to hear that you're enjoying your mattresses! Thank you for the 5 stars and continued support, we appreciate it. Here's to many more nights of happy sleep!
All the best
Susan
Xunzhou Y
Verified Buyer
S&S Mattress - Queen
Soft and comfy
Response from Silk & Snow
Jun 19, 2020
Hi Xunzhou
Thank for you the 5 stars, we are so happy to hear that you're enjoying your S&S mattress!
All the best
Susan
Joshua G
Verified Buyer
S&S Mattress - Full
Overall great experience, the bed is perfect for our daughter. Comfy and easy to move around when needed. The mattress protector is excellent, and has saved the mattress more than we can count already.
10/10 highly recommend.
10/10 highly recommend.
Response from Silk & Snow
Jun 19, 2020
Hi Joshua
Great news, thank you for the amazing review! Being a mom, I know just how handy our mattress protectors are ;) We are thrilled to hear that you had a great experience and that your daughter is sleeping soundly - there's nothing better than a sleeping child!
All the best
Susan
Roxanne B
Verified Buyer
Protector - Full
It's kind of slippery and when I take off my contour sheet it always comes with it since it's not tight enough, but other than tjat it's great
Response from Silk & Snow
Jun 19, 2020
Hi Roxanne
Try giving your mattress protector a quick wash (cold water / air dry) and that should make it less slippery. Please let us know if that does the trick.
All the best!
Susan
Stacey H
Verified Buyer
S&S Hybrid Mattress - Queen
Harder than it needs to be and rather warm to my comfort
Response from Silk & Snow
Jun 09, 2020
Hi Stacey, thank you taking the time to write us a review. We appreciate hearing all feedback from our customers as it helps us to improve our products. We are sorry that the mattress did not work out in your case, and we stood by our 100 night sleep trial to complete the return. We wish you all the best in your journey to a better sleep!
Sasha
Verified Email
Hybrid Mattress
Bought this bed back in January of 2020. So far we are happy with it. I wanted to wait until it got warmer out to see how well it keeps cool.
Don't think this will act as an air conditioner...it will just not get warm like inferior mattresses.
I recommended my building manager the hybrid as well. Would buy again!
Don't think this will act as an air conditioner...it will just not get warm like inferior mattresses.
I recommended my building manager the hybrid as well. Would buy again!
Valérie V
Verified Buyer
Ensemble de draps - Simple XL (blanc)
OUtstanding customer service!
Response from Silk & Snow
Jun 05, 2020
Hi Valérie! Thank you for taking the time to write a review and let us know your thoughts on our customer service :) I will make sure to pass the message along to the team.
All the best!
Susan
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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