4.6
From 1
to 5
Reviews
21591
Recommend
10 / 10
TrustScore
9.29 / 10
Cheryl F
Verified Buyer
S&S Mattress - King
This is the most comfortable mattress I have ever owned! Even better that the Sleep Number I replaced with this.
Response from Silk & Snow
Jun 05, 2020
Hi Cheryl! Well, this is music to our ears. Comfort is a top priority of ours and we are thrilled to hear that you're sleeping so well! Thank you for taking the time to write a review to let us know :)
All the best!
Susan
Tal A
Verified Buyer
S&S Hybrid Mattress - Cal King
My dogs and I have absolutely LOVED this bed! My spine and neck have never felt better, and thus my entire body and mental state have been benefiting. THANK YOU SILK AND SNOW!!!
Response from Silk & Snow
Jun 05, 2020
Hi Tal. Oh wow! This is so great to hear. Thank you for taking the time to write to us and please give your dogs a big ear-scratch from us :)
All the best!
Susan
Suzanne D
Verified Buyer
Matelas S&S - Simple
Je suis enchantée de mon nouveau matelas Soie et Neige. Dès la première nuit, ce fut un confort douillet et rassurant. J'ai 71 ans. Je souffre de polyarthrite rhumatoïde sévère depuis l'âge de 22 ans. Nombreuses déformations et nombreuses chirurgies au fil de la vie. C'est donc vous dire toute la portée et l'importance de mon appréciation. Merci pour la qualité de votre produit et de votre service. Je vous recommande sans hésitation.
Suzanne Desloges Duval
Suzanne Desloges Duval
Response from Silk & Snow
May 30, 2020
Bonjour Suzanne,
Nous vous remercions de soutenir notre entreprise et d'avoir pris le temps de partager votre expérience et vos impressions.
Nous sommes très heureux d'apprendre que notre matelas vous apporte du confort et soulage vos douleurs. Le confort et la satisfaction de nos clients sont primordiaux pour nous et de savoir que nous avons rempli cette mission nous encourage à continuellement améliorer nos services et nos produits.
Nous vous souhaitons une agréable continuation et de bons dodos sur votre matelas !
Bien à vous,
- Louisa
Linda C
Verified Buyer
S&S Hybrid Mattress - Queen
The service was excellent. The mattress did not work for me. It was too firm, no bounce at all. I am a small framed 75 year old women, sleeping alone, on my side, about 130 pounds, 5' 2" tall. A softer mattress would work for me with an emphasis on sleeping cooler.
Arthur S
Verified Buyer
S&S Hybrid Mattress - King
This mattress is supportive and firm enough. Great mattress for the dollar.
Response from Silk & Snow
May 29, 2020
Hi Arthur, thanks for supporting Silk & Snow and taking the time to leave us a review. We're thrilled to hear you're happy with your mattress and the firmness is spot on. Here's to many more nights of great sleep. All the best, Susan
Rory H
Verified Buyer
S&S Mattress - Queen
Very comfortable mattress! Sleep great every night now!
Response from Silk & Snow
May 29, 2020
Hi Rory, great news! Thank you for taking the to send us a review and we're so happy to hear that you're sleeping well :). All the best, Susan
Timothy C
Verified Buyer
S&S Mattress - Queen
Best purchase i have made. No more pain from pressure points. Perfect sleep from day 1 .
Response from Silk & Snow
May 25, 2020
Hi Timothy,
We are so happy to hear this! Here's to many more perfect sleeps to come.
All the best!
Susan
Richard B
Verified Buyer
Matelas S&S - Double
Qualité prix excellent,confort très bien
Response from Silk & Snow
May 26, 2020
Bonjour Richard,
Merci d’avoir pris le temps de nous écrire ce gentil message et de soutenir Silk & Snow. C’est fort apprécié !
Nous sommes très heureux de vous savoir satisfait et bien à l’aise.
Bonne continuation,
Louisa
Fred H
Verified Buyer
S&S Mattress - Queen
Excellent mattress! Surprisingly cool and comfortably firm.
Response from Silk & Snow
May 25, 2020
Hi Fred
Thank your for supporting Silk & Snow and taking the time to leave us such a great review. We appreciate it!
We're thrilled to hear that you're happy and comfy :)
All the best
Susan
Veronica B
Verified Buyer
S&S Hybrid Mattress - Cal King
Best nights sleep in a long time!
Response from Silk & Snow
May 22, 2020
Hi Veronica
Thank for you letting us know! Here's to many more happy nights on your Silk & Snow mattress!
All the best
Susan
Phoebe C
Verified Buyer
S&S Hybrid Mattress - Queen
Great delivery system. Great product. My back thanks you!
Response from Silk & Snow
May 22, 2020
Hi Phoebe
Great news! And you're welcome, to your back :) Give it a pat from us.
Thank you!
Susan
Jeff S
Verified Buyer
S&S Mattress - Queen
The team at Silk and Snow were awesome to work with. They answered my questions, and helped me make the best decision for my wife and I.
Response from Silk & Snow
May 22, 2020
Hi Jeff,
Thank you for supporting Silk & Snow and giving us such great feedback! We appreciate it. We're thrilled to hear that you and your wife are happy with your decision. Here's to restful sleep!
All the best
Susan
Karlis J
Verified Buyer
S&S Mattress - Twin XL
A wonderful mattress delivered and set up as promised. And you can't argue about the price! I had a far more expensive mattress that I suffered on for years before finally giving up and buying a Silk + Snow. Thank you!!
Response from Silk & Snow
May 22, 2020
Hi Karlis
We're so happy to hear that the process was smooth and easy and that you're sleeping soundly on your Silk & Snow mattress. Thank you for taking the time to write such a great review.
All the best!
Susan
Niko K
Verified Buyer
S&S Mattress - Queen
Fantastic Canadian made quality, super comfy and a unique zero interest, no credit check simple payment plan that I did not see other people offering! Well done Silk & Snow!! Very innovative!
Response from Silk & Snow
May 22, 2020
Hi Niko
Aww thanks for all the kudos! Thrilled to hear you're happy and comfy and sleeping soundly.
All the best!
Susan
Richard G
Verified Buyer
S&S Mattress - Queen
This mattress is amazing!! I am an extremely restless sleeper with an arthritic hip. Not only am I sleeping so much better and less achy in the morning but I am not disturbing my partner up AT ALL when I move in bed. This mattress is incredibly comfortable and the motion isolation works perfectly. Thank you Silk and Snow!
Response from Silk & Snow
May 22, 2020
Hi Richard
This is music to our ears. Thank for writing such a great review and letting us know how well you and your partner are both sleeping! It put a smile on my face.
All the best
Susan
Jeffrey W
Verified Buyer
S&S Mattress - Cal King
The people we dealt with at Silk n Snow were fabulous. The mattress not so much. It seemed to be finely made, but we could not sleep on it and returned after only a few nights. Friend that referred me to it says it's the best sleep of her life. Different strokes for different folks. Minimal back support and we felt too hot to sleep in the middle of winter. That's just our experience. But the staff was excellent.
Response from Silk & Snow
May 21, 2020
Hi Jeffrey, thanks so much for taking the time to write us a review--we appreciate all feedback as it helps us to improve our products. We designed both of our mattresses so that they would be the perfect fit for nearly everyone, and of course we totally understand when our mattress does not work out in some cases. We wish you all the best on your journey to a better sleep!
Joan b
Verified Buyer
S&S Mattress - Full
no more soar back great night sleep very comfortable
Response from Silk & Snow
May 19, 2020
Hi Joan,
Thank you for your recent purchase from Silk & Snow and for taking the time to write us a review. We are so happy to hear that your back is feeling better and you're sleeping well. Here's to many more nights of comfy sleep!
All the best
Susan
Michael
Verified Email
Hybrid Mattress
I usually don't write reviews on products, but this hybrid mattress has been so nice and the customer service excellent, that I felt I needed to say something. I am overweight with back problems and have had a rough time with sleep at night on my old mattress that was a very expensive one. When I recieved this one and tried it out I was amazed. My pain has lessened dramatically and I can now sleep comfortably thru the night. The other mattresses I have tried had me waking up in the middle of the night with pain and in the morning it was difficult to move well for the first hour or so waiting for the pain to ease off. I honestly now wake up after resting well and the mattress hasn't increased my normal back pain at all, it actually helps it to be not as bad at all. I'm not saying it gets rid of back pain because no mattress can do that with having back issues not due to mattresses but it does help relieve some and doesn't make it worse at all unlike others can do. Excellent product that gives an excellent nights sleep to someone like me who is overweight with bad back pain.
Response from Silk & Snow
May 19, 2020
Hi Michael
What a great review to read, thank you for taking the time to write to us! We are thrilled to hear that you're sleeping better and that your back doesn't hurt as much. Thank you also for the customer service team kudos, I will make sure to pass that along to everyone.
All the best!
Susan
Ann W
Verified Buyer
S&S Mattress - Twin XL
Great mattress incredible customer service. They really go the extra mile to make sure the customer is happy. The mattress is very comfortable my husbands loves it - I’m very happy with the mattress but would have liked it to be just a bit firmer. The mattress doesn’t give me any back or joint issues - a little firmer is just a personal preference. Otherwise the mattress is wonderful. We also purchased sheets and pillows and they are both wonderful. I would recommend them. Little stiff once washed but they soften up after a few washes and no piling. The pillows support very well and are the perfect softness for us both - supportive but not Rick hard and not mushy. Great products - excellent price, excellent quality. We recommend These products. Give them a try you have time to use them and nothing to lose .
Response from Silk & Snow
May 19, 2020
Hi Ann
Thank you for trusting us with so many of your sleep purchases! And thank you for taking the time to write a review with positive thoughts on our products and customer service team. I will make sure that pass it along to everyone. Here's to many nights of comfy sleep!
All the best
Susan
Chandni C
Verified Buyer
S&S Mattress - Queen
It feels great and my previous back pain is gone. The chemically smell lasted about a month and a half. If you are ok with that then get this mattress. I sleep like a baby.
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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