4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Victoria L
Verified Buyer
Very comfortable.
Response from Silk & Snow
Feb 08, 2023
Hi Victoria,
We are pleased to hear you find your new pillow so comfortable. Thank you for taking the time to reach out. Stay cozy!
All the best,
Michelle
Carla S
Verified Buyer
S&S Hybrid Mattress
Comfortable decent mattress
Response from Silk & Snow
Feb 08, 2023
Hi Carla,
Thank you for reaching out and sharing your feedback with our company. We are happy to hear you find it comfortable.
Sincerely,
Michelle
Matthew A
Verified Buyer
Egyptian Cotton Sheet Set
These sheets are the second set we own and we love them. They are very comfortable to sleep in and we miss them when we stay in hotels. We would recommend these sheets for anyone considering.
Response from Silk & Snow
Jan 11, 2023
Hi Matthew,
Thank you for taking the time to write in and share your feedback with our team. We apologize for this negative experience you've had with us and have taken a closer look at your order. We can see that you have since been contacted by our customer service team to receive a replacement for the missing pillowcase. Once again, we are very sorry for the way your situation has unfolded and if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Ashlee
Verified Email
Storage Bed
The bedframe is alright, but in my opinion not worth the price. We completely assembled the best (a 3-hour project with two people), and were super bummed to see that the headboard has a permanent slant to it that nothing seems to fix. Not only is it a visible frustration, it also makes it impossible to lean against the headboard while sitting in it. Would expect more for the price tag.
Response from Silk & Snow
Jan 13, 2023
Hi Ashlee,
Thank you for taking the time to write in and for sharing your experience with our brand. We apologize for the negative experience you've had with your new storage bed and appreciate your feedback on the matter. We will be sure to follow up with the team as we are always looking to enhance our products when possible. If you have any other questions or concerns please let us know and we will be ready to assist you.
Sincerely,
Michelle
Jessica C
Verified Buyer
S&S Hybrid Mattress
Still haven't received the mattress
Response from Silk & Snow
Jan 12, 2023
Hi Jessica,
Thank you for taking the time to reach out and share your concern with our company. We have taken a closer look at your order and can see it has been delivered to the correct address on file. If this is not the case please reach out to our customer service team by sending an email to hello@silkandsnow.com so they may assist you further. If you have any other questions or concerns please let us know.
Sincerely,
Michelle
Danielle J
Verified Buyer
Egyptian Cotton Sheet Set
Amazing quality soft and durable sheets.
Response from Silk & Snow
Feb 08, 2023
Hi Danielle,
Thank you for taking the time to write in and share your experience with your new Egyptian cotton bedding. We are so glad you are enjoying them!
All the best,
Michelle
Diana R
Verified Buyer
Plush Terry Bath Mat
My daughter loved the bath towels as a Christmas present - “large and snuggly!”
Response from Silk & Snow
Feb 08, 2023
Awesome news, Diana! We are so glad to hear your daughter loves her new bath towels. Thank you for taking the time to reach out.
All the best,
Michelle
Sarah M
Verified Buyer
Natural Weighted Blanket
I gave this as a gift and now they maybe more in love with the blanket than me.
Response from Silk & Snow
Feb 08, 2023
Hi Sarah,
We are so glad to hear your gift was a hit! Thank you for taking the time to share your experience with us. Stay cozy!
All the best,
Michelle
Victoria D
Verified Buyer
Natural Weighted Blanket
Love it!
Response from Silk & Snow
Feb 08, 2023
Awesome news, Victoria! Thank you for letting us know you love your new weighted blanket. Here's to happy sleeping!
All the best,
Michelle
Susan M
Verified Buyer
Egyptian Cotton Sheet Set
Great sheets with a soft, luxurious feel. Pillow covers have an added flap to keep the pillow from sliding out.
Response from Silk & Snow
Feb 08, 2023
Hi Susan,
We appreciate you taking the time to share your experience with your new Egyptian cotton bedding. Happy sleeping!
All the best,
Michelle
Kim M
Verified Buyer
Love my new mattress . Great service and fast delivery. Keep up the good work.
Response from Silk & Snow
Feb 08, 2023
Hi Kim,
We are so glad to hear you love your new S&S mattress! Thank you for taking the time to share your experience with our brand.
All the best,
Michelle
Jessica R
Verified Buyer
Comfortable with good support. Seems like quality materials. Doesn't look as high end as another brand I have, however who cares because it is covered by a protector and sheet! The mattress protector also seems like very nice quality.
Response from Silk & Snow
Feb 08, 2023
Hi Jessica,
We really appreciate you taking the time to write in and share your feedback with us. Wishing you many more comfy nights of happy sleep to come!
All the best,
Michelle
Donna C
Verified Buyer
S&S Organic Mattress
A gift that was loved.
Response from Silk & Snow
Feb 08, 2023
Amazing news, Donna! Thank you for letting us know your gift was a success. Stay cozy!
All the best,
Michelle
Sebastien T
Verified Buyer
Flax Linen Duvet Cover
Amazing company and amazingly luxurious sheets that are also great for the planet! Would highly recommend.
Response from Silk & Snow
Feb 08, 2023
Hi Sebastien,
Thank you for taking the time to reach out and share your feedback with our brand. We are so glad to hear you are enjoying your flax linen bedding and appreciate your recommendation.
All the best,
Michelle
Chuck
Verified Email
Percale Cotton Sheet Set
Great bed but the sheets are a bit of a let down. Was seeking a "hotel" type substantial but soft sheet. This feel kind of thin and a bit rough.
Response from Silk & Snow
Jan 12, 2023
Hi Chuck,
Thank you for taking the time to reach out and share your feedback with us. We appreciate your insight and have taken a closer look at your order. If you find that after further testing you would like to return your percale cotton sheets, please send our customer service team an email to hello@silkandsnow.com within your 100 Night Trial. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Jessica W
Verified Buyer
S&S Hybrid Mattress
Very comfy!!
Response from Silk & Snow
Feb 08, 2023
Hi Jessica,
We are so glad you find your new hybrid mattress so comfortable! Thank you for reaching out and sharing your experience. Happy sleeping!
All the best,
Michelle
Jessica W
Verified Buyer
Down Alternative Duvet
Love this duvet! It is cozy without being crazy hot.
Response from Silk & Snow
Feb 08, 2023
Awesome news, Jessica! Thank you for letting us know you love your new down alternative duvet. Here's to many more cozy nights ahead!
All the best,
Michelle
Beverly T
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Arrived in good time. The quality I expected with beautiful colours.
Response from Silk & Snow
Feb 08, 2023
Hi Beverly,
We are thrilled to hear you are enjoying your new flax linen bedding! Thank you for taking the time to write to us. Stay cozy!
All the best,
Michelle
Shannon T
Verified Buyer
Very happy with our purchase!
Response from Silk & Snow
Feb 08, 2023
Awesome news, Shannon,
Thank you for taking the time to reach out and share your experience with our company. Happy sleeping!
All the best,
Michelle
Shannon T
Verified Buyer
Flax Linen Duvet Cover
We ordered the S&S Organic Mattress, as well as some linen bedding. We had a flawless order and delivery experience and could not be happier with our purchase. Thank you. :)
Response from Silk & Snow
Feb 08, 2023
Hi Shannon,
We are so glad to hear of your awesome experience with our brand. Here's to many more comfortable nights of cozy sleep to come!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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