Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16248
4 Stars
3165
3 Stars
1485
2 Stars
329
1 Star
343
Reviews 21598
Recommend 10 / 10
TrustScore 9.29 / 10
Kevin M
Jan 10, 2023
Verified Buyer
Flax Linen Duvet Cover
Love it! Soft and exactly what we were looking for!
Response from Silk & Snow
Feb 08, 2023
Awesome news, Kevin! We are so pleased you are loving your new flax linen duvet cover. Thank you for taking the time to write in. All the best, Michelle
Barbara S
Jan 10, 2023
Verified Buyer
Adjustable Pillow (Retail)
Love it!
Response from Silk & Snow
Feb 08, 2023
Hi Barbara, We are thrilled you are loving your new pillow. Here's to many more comfy nights of happy sleep to come! All the best, Michelle
Holly P
Jan 10, 2023
Verified Buyer
Adjustable Pillow (Retail)
Received in good time before Christmas and my partner is finally satisfied with his pillow!
Response from Silk & Snow
Feb 08, 2023
Awesome news, Holly! We are so glad to hear your partner is enjoying his new pillow. Thank you for taking the time to reach out. Happy sleeping! All the best, Michelle
Pamela B
Jan 10, 2023
Verified Buyer
Egyptian Cotton Sheet Set
Love the material, the feel, the warmth. Great quality.
Response from Silk & Snow
Feb 08, 2023
Hi Pamela, We are so glad you are loving the feel of your new Egyptian cotton bedding! Thank you for taking the time to reach out. Stay cozy! All the best, Michelle
Geneviève G
Jan 10, 2023
Verified Buyer
Silk Sleep Mask
Very soft, obviously. Blocks the light completely. The elastic band has to be put under the hair in order to stay in place during sleep. It was a little tight on the first night but stretched out to fit perfectly.
Response from Silk & Snow
Feb 08, 2023
Hi Geneviève, We really appreciate you taking the time to reach out and share your experience with our brand. We are so glad you are enjoying your new silk sleep mask! Stay cozy! All the best, Michelle
Anabelle L
Jan 10, 2023
Verified Buyer
Silk Pillowcase
Tellement contente de mon achat! Avec mes connaissance, la qualité de la taie d’oreiller est très bien. En deux semaines d’utilisation, j’ai vu une différence sur mes cheveux qui sont moins mêlés, ma peau qui est plus hydratée et le gros plus, sur mes allergies qui sont vraiment diminuées. J’aime tellement que j’en ai commandé d’autres!
Response from Silk & Snow
Feb 08, 2023
Bonjour Anabelle, Nous apprécions vraiment que vous nous écriviez et que vous partagiez vos commentaires positifs avec notre équipe. Bons dodos ! Cordialement, Michelle
Job D
Jan 09, 2023
Verified Email
S&S Hybrid Mattress - Twin
I’ll just say this. I ordered a hybrid mattress on the 22nd, it’s still not here nearly a month later, I’ve contacted silk and snow operations team so many times I can’t count anymore, I’ve called FedEx and tried to figure out why the shipment is going back and forth across the country. Fedex had faster useless responses that didn’t help me, and each time I contacted silk and snow they would tell me they would contact their “operations” team to contact fedex, I don’t believe they did and nothing resembling any sort of communication has been done! After the mattress started heading to the opposite side of the country after multiple delays, I had to the proactive one and alert both silk and snow and fedex of the mistake. It seems to me that silk and snow does not care about their clients and or making sure their products actually get delivered! I’ve got a useless mattress pad and a pillow and duvet and no mattress! The communication from silk and snow has been dismal to say at best. I canceled the order after a month of no mattress and no one taking responsibility to do anything to fix the situation. I do not recommend ordering from silk and snow or their creators Albert Chow/Kenneth Mo
Response from Silk & Snow
Jan 13, 2023
Hi Job, We appreciate you taking the time to write in and share your feedback with our team. We are very sorry for this poor experience you've had regarding this shipping issue and we will be sure to follow up with our team accordingly. We have taken a closer look at your order and can see that your refund has been issued for the mattress as requested. Please let us know if you have any other questions or concerns and we will be ready to assist you further. Sincerely, Michelle
Sarah S
Jan 09, 2023
Verified Buyer
Natural Weighted Blanket
Good quality blanket, the 15lb was a nice gentle weight for me (150lbs). This build is less chunky, which I prefer, compared to a different company’s knit blanket that I had also tried out. Good customer service as well.
Response from Silk & Snow
Feb 08, 2023
Hi Sarah, We are so glad to hear you are enjoying your new weighted blanket. Wishing you many more comfy nights of cozy sleep to come! All the best, Michelle
Sheri D
Jan 09, 2023
Verified Buyer
S&S Hybrid Mattress
Very comfortable bed, easy to set up. love the pillow top. Delivery was quick. thanks for your product. Highly recommend.
Response from Silk & Snow
Feb 08, 2023
Hi Sheri, We are so glad you are enjoying your new hybrid mattress and appreciate your recommendation. Here's to many more cozy nights ahead! All the best, Michelle
Robert F
Jan 09, 2023
Verified Buyer
Natural Weighted Blanket
Great quality, super soft. Has helped improve my sleep over the last month, and love that I can put this in my washer to clean. Very fast shipping and customer support answered my questions very quickly prior to ordering!
Response from Silk & Snow
Feb 08, 2023
Hi Robert, We are very glad to hear your new weighted blanket has helped you with your sleep! Thank you for taking the time to write in. Stay cozy! All the best, Michelle
Corinne C
Jan 09, 2023
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Great customer service and more importantly great product. So happy with the quality and texture of these sheets/pillow cases.
Response from Silk & Snow
Feb 08, 2023
Hi Corinne, Thank you for sharing this great news! We will be sure to pass along your kudos to our customer service team. Here's to happy sleeping! All the best, Michelle
Jennifer W
Jan 09, 2023
Verified Buyer
Muslin Quilt
Purchased for summer months to replace our heavy bedding. It's cozy but light weight and just what we needed for the hot summers in Kelowna BC.
Response from Silk & Snow
Feb 08, 2023
Hi Jennifer, We are very pleased to know you are happy with your new muslin quilt! Thank you for taking the time to share your experience. All the best, Michelle
Jennifer W
Jan 09, 2023
Verified Buyer
Love these pillows. We have tried many and these are so amazing. We bought some for our daughters for Christmas and they also love them. We love the fact that you can adjust them as well as remove the filling and wash.
Response from Silk & Snow
Feb 08, 2023
Hi Jennifer, We are so glad you love your pillows so much you got them as gifts for your daughters! Thank you for taking the time to reach out. Happy sleeping! All the best, Michelle
lise l
Jan 09, 2023
Verified Buyer
Adjustable Pillow (Retail)
Very confortable.
Response from Silk & Snow
Feb 08, 2023
Hi Lise, That is great news! Thank you for taking the time to share your feedback. Stay cozy! All the best, Michelle
Maxine S
Jan 09, 2023
Verified Buyer
Percale Cotton Sheet Set
Thrilled with the sheets.
Response from Silk & Snow
Feb 08, 2023
Hi Maxine, We are so glad to hear this great news! Thank you for taking the time to write in and share your feedback with your new percale bedding. Happy sleeping! All the best, Michelle
Scarlet B
Jan 09, 2023
Verified Buyer
S&S Organic Mattress Topper
This mattress topper made my hard mattress much more comfortable and I can sleep comfortably knowing there are no harmful chemicals in the topper.
Response from Silk & Snow
Feb 08, 2023
Hi Scarlet, We are so glad to know your new organic mattress topper is making your mattress much more comfortable. Here's to many more restful nights of happy sleep to come! All the best, Michelle
Daniel M
Jan 09, 2023
Verified Buyer
S&S Hybrid Mattress
The best mattress I have ever slept on, hands down. As a back sleeper, the S&S Hybrid has been a wonderful experience and I highly recommend it.
Response from Silk & Snow
Feb 08, 2023
Amazing news, Daniel! We are thrilled to hear your new hybrid is the best mattress you've ever slept on. Thank you for taking the time to reach out and pass along your recommendation. All the best, Michelle
Guylaine P
Jan 09, 2023
Verified Buyer
Matelas S&S Hybride
je suis tres contente de mon achat, matelas oreiller et base de lit . tres bonne qualité
Response from Silk & Snow
Feb 08, 2023
Bonjour Guylaine , Nous apprécions vraiment que vous nous écriviez et que vous partagiez vos commentaires positifs avec notre équipe. Bons dodos ! Cordialement, Michelle
Paul D
Jan 09, 2023
Verified Buyer
Adjustable Pillow (Retail)
I have severe osteoarthritis in my shoulders. This pillow helps to manage the pain.
Response from Silk & Snow
Feb 08, 2023
Hi Paul, We are so glad to hear your new pillow is helping you manage the pain. Thank you for taking the time to write in and share your experience. Happy sleeping! All the best, Michelle
Béatrice L
Jan 09, 2023
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Very soft, lovely colours and the order arrived quickly!
Response from Silk & Snow
Feb 08, 2023
Hi Béatrice, We are pleased to hear of your experience with your new flax linen sheet set! Thank you for taking the time to reach out. Here's to being cozy! All the best, Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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