4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Pascale F
Verified Buyer
Matelas S&S Hybride
Vraiment très confortable, mais la surface de sommeil rafraîchissante ne rafraichit pas vraiment, surtout lorsqu’on dort à deux. Le matelas est toutefois parfait pour deux personnes de poids très différents et qui dorment dans positions différentes, autant sur le dos que sur le côté.
Response from Silk & Snow
Dec 20, 2022
Bonjour Pascale,
Merci d'avoir pris le temps de nous écrire. Nous apprécions vraiment vos commentaires. Nous restons disponibles si vous avez d'autres questions ou préoccupations, veuillez envoyer un e-mail à hello@silkandsnow.com afin que nous puissions vous aider davantage.
Cordialement,
Michelle
Pascale D
Verified Buyer
S&S Mattress
Very confo
Response from Silk & Snow
Dec 20, 2022
Hi Pascale,
Thank you for taking the time to reach out and share your feedback with us. Wishing you many more comfortable nights of happy sleep to come!
All the best,
Michelle
Pascale D
Verified Buyer
Cadre de lit avec tête de lit
Love it
Response from Silk & Snow
Dec 20, 2022
Hi Pascale,
We are thrilled you love your new bedframe with headboard! Thank you for taking the time to reach out. Happy sleeping!
All the best,
Michelle
Chase F
Verified Buyer
Egyptian Cotton Sheet Set
The Egyptian cotton sheets are amazing. Soft, cooling, and warm all at the same time! I immediately ordered a different color once I found out how awesome they were.
Response from Silk & Snow
Dec 20, 2022
Hi Chase,
Thank you for taking the time to write in and share your feedback with our company. We are so glad you are enjoying your new Egyptian cotton bedding and wish you many more comfortable nights of happy sleep to come!
All the best,
Michelle
Diane L
Verified Buyer
Wooden Nightstand
Easy to assemble, good size drawers, and looks great!
Response from Silk & Snow
Dec 20, 2022
Hi Diane,
We are so glad you are enjoying your new wooden nightstand! Thank you for taking the time to write in and share your feedback with our brand. Here's to being cozy!
All the best,
Michelle
Lisa D
Verified Buyer
Egyptian Cotton Sheet Set
First purchase - definitely won’t be the last! I bought a beautiful Egyptian cotton sheet set that feels so silky smooth on your skin. Will be adding another sheet set from Silk & Snow to the rotation in the near future!
Response from Silk & Snow
Dec 20, 2022
Hi Lisa,
We are thrilled you are enjoying your new Egyptian cotton bedding! Thank you for taking the time to share your great news. Here's to happy sleeping!
All the best,
Michelle
Lauren M
Verified Buyer
Percale Cotton Sheet Set
Sheet set is great, perfect colour, very soft, washes great.
Response from Silk & Snow
Dec 20, 2022
Hi Lauren,
We are so glad you are enjoying your new percale cotton sheet set! Thank you for taking the time to write in and share your feedback with our brand. Here's to happy sleeping!
All the best,
Michelle
Katie C
Verified Buyer
Silk Pillowcase
Loving my new pillow case so far, I do wish they end had a snap or something to keep it on better but it's still fine as is. And I love the pink!
Response from Silk & Snow
Dec 20, 2022
Hi Katie,
We are so glad you are loving your new silk pillowcase! Thank you for taking the time to share your feedback with our team. Here's to happy sleeping!
All the best,
Michelle
Richard B
Verified Buyer
Upholstered Bed Frame with Headboard
Pretty good bed overall. Very easy to put together.
Response from Silk & Snow
Dec 20, 2022
Hi Richard,
We are so glad you are enjoying your new bed frame with headboard! Thank you for taking the time to write in and share your feedback. Stay cozy!
All the best,
Michelle
Margot M
Verified Buyer
Using this mattress on a hospital bed at home. It has given much needed relief from all over body pain to my husband who is suffering with ALS. Hoping it keeps working for him.
Response from Silk & Snow
Dec 20, 2022
Hi Margot,
We are so glad that your new S&S mattress is helping your husband find relief. We really appreciate you taking the time to reach out and share this good news. Stay cozy!
All the best,
Michelle
Dale P
Verified Buyer
Egyptian Cotton Sheet Set
Very good quality and company.
Response from Silk & Snow
Dec 20, 2022
Hi Dale,
Thank you for taking the time to write to us and for sharing your feedback. Here's to being cozy!
All the best,
Michelle
Kyoko K
Verified Buyer
Adjustable Pillow (Retail)
Best soft and supportive pillow for side or back sleeper! Since the first night I don't wake up with neck pain anymore and the adjustable loft is pure genius.
Response from Silk & Snow
Dec 20, 2022
Hi Kyoko,
We are so glad you are enjoying your new pillow! Thank you for taking the time to write to us and for sharing your feedback. Happy sleeping!
All the best,
Michelle
Tracy D
Verified Buyer
Hand Knitted Weighted Blanket
It's beautiful and feels amazing!
Response from Silk & Snow
Dec 20, 2022
Hi Tracy,
That is great news! Thank you for taking the time to share your experience with our brand. Here's to many more cozy times ahead!
All the best,
Michelle
James M
Verified Buyer
S&S Hybrid Mattress
It's a good mattress. I was a bit hesitant at first. From one I had ordered from a different company in the past.but it's very comfortable and not to hard and soft just right
Response from Silk & Snow
Dec 20, 2022
Hi James,
We are so glad you are finding your new hybrid mattress so comfortable! Thank you for taking the time to reach out and share your feedback with us. Here's to happy sleeping!
All the best,
Michelle
Angela L
Verified Buyer
Muslin Coverlet
Beautiful blanket, very soft.
Response from Silk & Snow
Dec 20, 2022
Hi Angela,
We are so glad you are enjoying your new muslin coverlet! Thank you for taking the time to write in and share your feedback with our team. Here's to many more cozy nights ahead!
All the best,
Michelle
Vapid
Verified Email
Flax Linen Duvet Cover
Honestly really disappointed. I haven't slept on them yet, though the fitted sheet and pillowcases are very soft. I'm picky about linen and this is not my favourite but also not my least favouriye. The kicked is that the fitted sheet doesn't fit fit my mattress and only has elastic on two ends, as opposed to all 4 sides or the 4 corners. It's a weird way to do it and i probably wouldn't have purchased if I knew that. Now the sheet will never stay in place.
Response from Silk & Snow
Dec 16, 2022
Hi Vapid,
We are very sorry your new flax linen bedding is not suitable for you and will be sure to follow up with our design team as we are always looking to enhance our products where we can. If you would like to return your flax linen sheet set, please send an email to our customer service team to hello@silkandsnow.com during your 100 Night Trial to receive the next steps. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Benjamin S
Verified Buyer
Wooden Bed Frame
First off, it looks fabulous in the bedroom and the finish on the outside is good.
Putting it together is easy and the joinery is very cool.
The packaging was very good and there were no obvious defects on the outside frame.
Now some cons:
1. It’s wider than the mattress by 10-20cm (queen also from S&S) such that I can see the ugly black nylon with staples on the sides.
2. The finishing on the slats are very rough — I worry that over time the bottom of the mattress will get ripped?
3. The slats themselves are very tight when you put them into the frame. I’m not sure if there’s a reason for this or if it’s just inaccuracy in manufacturing.
4. The legs in the middle support beam fall out very easily and are too short to actually support the beam. I had to put extra padding (I used felt stickers) underneath even with the footpads extended all the way.
We’ll see how it holds up over time and if it’s easy to take apart.
Putting it together is easy and the joinery is very cool.
The packaging was very good and there were no obvious defects on the outside frame.
Now some cons:
1. It’s wider than the mattress by 10-20cm (queen also from S&S) such that I can see the ugly black nylon with staples on the sides.
2. The finishing on the slats are very rough — I worry that over time the bottom of the mattress will get ripped?
3. The slats themselves are very tight when you put them into the frame. I’m not sure if there’s a reason for this or if it’s just inaccuracy in manufacturing.
4. The legs in the middle support beam fall out very easily and are too short to actually support the beam. I had to put extra padding (I used felt stickers) underneath even with the footpads extended all the way.
We’ll see how it holds up over time and if it’s easy to take apart.
Response from Silk & Snow
Dec 20, 2022
Hi Benjamin,
Thank you for taking the time to write in and share your experience with our company. We appreciate your feedback and will be sure to pass it along to the rest of our team accordingly as we are always looking to enhance our products where we can. We remain available if you experience any issues with your frame (or mattress) please contact our customer service team by sending an email to hello@silkandsnow.com.
Sincerely,
Michelle
Mark C
Verified Buyer
S&S Hybrid Mattress
Arrived quickly and has been a delight to sleep on.
Response from Silk & Snow
Dec 20, 2022
Hi Mark,
We are so glad you are enjoying your new hybrid mattress! Thank you for taking the time to write in and share your feedback. Here's to happy sleeping!
All the best,
Michelle
Liana R
Verified Buyer
Down Duvet
Got this to replace the winter one cause it was too hot (which is crazy for me, who runs cold, so that's saying something!), and this is the perfect adjustment. A little bummed that it's not machine washable but that's the price of down and I'm willing to pay it. Thanks!
Response from Silk & Snow
Dec 20, 2022
Hi Liana,
We are so glad you are finding your new down duvet the perfect temperature. Thank you for taking the time to reach out. Here's to many more nights of happy sleep to come!
All the best,
Michelle
Elyssa E
Verified Buyer
Turkish Towel
It’s a nice weighted blanket. The colour (light blue) is lovely. The down fall is the size in my opinion. It is small for one person, let alone two. Nonetheless, the quality is nice and washes well :)
Response from Silk & Snow
Dec 20, 2022
Hi Elyssa,
Thank you for taking the time to write to us and for sharing your feedback regarding your new weighted blanket. We will be sure to pass along your comments to our team accordingly. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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