Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16248
4 Stars
3165
3 Stars
1485
2 Stars
329
1 Star
343
Reviews 21598
Recommend 10 / 10
TrustScore 9.29 / 10
karen c
Dec 15, 2022
Verified Buyer
S&S Organic Mattress Topper
Absolutely love the latex mattress topper. Great purchase
Response from Silk & Snow
Dec 16, 2022
Hi Karen, Thank you for taking the time to share this great news! We are so glad you are loving your new organic mattress topper. Wishing you many more comfortable nights of happy sleep to come! All the best, Michelle
Susan P
Dec 15, 2022
Verified Email
Percale Cotton Sheet Set
Best sheets I've ever owned! They are great quality and so soft and cool! They don't pill, which is the biggest problem with most sheets I've bought. Well worth the money.
Response from Silk & Snow
Dec 16, 2022
Hi Susan, Thank you for taking the time to write in and share your feedback with our team. We are so glad to hear you are enjoying your new percale sheets! Here's to happy sleeping! All the best, Michelle
Emma H
Dec 15, 2022
Verified Buyer
Natural Weighted Blanket
LOVE this! I just wish it were a bit bigger. Great customer service, super comfy and soft, helps me sleep more deeply, perfect for naps.
Response from Silk & Snow
Dec 16, 2022
Hi Emma, We are so glad you are loving your new weighted blanket! Thank you so much for taking the time to share your feedback. Here's to happy sleeping! All the best, Michelle
Sharon L
Dec 15, 2022
Verified Buyer
Natural Weighted Blanket
This blankets is a bloody delight!!!
Response from Silk & Snow
Dec 16, 2022
Hi Sharon, We are thrilled to hear this great news! Thank you so much for taking the time to reach out and share your experience with us. Wishing you many more cozy times ahead! All the best, Michelle
Louise L
Dec 15, 2022
Verified Buyer
I just love my mattress. Its a pure latex mattress which is perfect for someone allergic to PU. It's very confortable and has no odor. I ordered it online and it took only a week for delivery. Thank you
Response from Silk & Snow
Dec 16, 2022
Hi Louise, We are so glad you are loving your new organic mattress! Thank you for taking the time to share your experience with us. We wish you many more comfortable nights of happy sleep to come! All the best, Michelle
terry p
Dec 15, 2022
Verified Buyer
So far so good, I think it’s been about 30 days sleeping on this new mattress. Just a couple things I’ve noticed that I could be improved. First; there seems to be a slight sloop to the edge of the side of the bed which is a little annoying. The second thing is that the perimeter seems to lack supportive sides, likely the reason for my first point, but most annoying- trying to get the mattress into a fitted sheet is like trying to put a coat on a wet noodle. Apart from those two things, our rest seems to have improved. It’s comfortable and did not ‘gas off’ too long.
Response from Silk & Snow
Dec 16, 2022
Hi Terry, Thank you for taking the time to write in and share your feedback with our team. We appreciate your insight and remain available if you have any other questions or concerns please let us know. Sincerely, Michelle
Judith B
Dec 15, 2022
Verified Buyer
S&S Hybrid Mattress
Excellent quality and comfort
Response from Silk & Snow
Dec 15, 2022
Hi Judith, Thank you for taking the time to write in and share your feedback with our team. Wishing you many more comfortable nights of happy sleep to come! All the best, Michelle
Jody S
Dec 15, 2022
Verified Buyer
Love the ability to customize the pillow for your sleep style. A great product!!
Response from Silk & Snow
Dec 15, 2022
Hi Jody, Thank you so much for taking the time to write in and share your feedback with our team! Stay cozy! All the best, Michelle
Abigail S
Dec 15, 2022
Verified Buyer
Love it! It's perfect! Not too firm or soft. Great loft and very comfy. So glad I ordered these. I've been looking for pillows like this for years and finally found them!
Response from Silk & Snow
Dec 15, 2022
Hi Abigail, We are so pleased you are loving your new pillows! Thank you for reaching out and taking the time to write to us. Here's to happy sleeping! All the best, Michelle
Jessica L
Dec 15, 2022
Verified Buyer
Natural Weighted Blanket
Beautiful!
Response from Silk & Snow
Dec 15, 2022
Hi Jessica, We are so glad you are enjoying your new weighted blanket and thank you for reaching out. Stay cozy! All the best, Michelle
Melissa D
Dec 15, 2022
Verified Buyer
S&S Hybrid Mattress
Love our new mattress! It was ready to sleep on as soon as we unrolled it, only smelled weird for a day or so, and has been super comfortable from the first night.

Having the reinforced edge makes our bed feel wildly larger, because we can comfortably use the whole mattress without feeling like we’re going to fall off the side. The firmness is also excellent for one heavier side sleeper and one lighter back sleeper.

The only negative is that we wold have appreciated a bit more communication about the shipping and delivery process. It arrived at our doorstep before we’d even gotten the shipment notification, and so we had to scramble to swap out the new mattress for the old without notice.
Response from Silk & Snow
Dec 15, 2022
Hi Melissa, We are so pleased you are loving your new hybrid mattress! Thank you for taking the time to write in and share your experience. Happy sleeping! All the best, Michelle
Scott H
Dec 15, 2022
Verified Buyer
S&S Organic Mattress - US
The mattress is very good and comfortable but the customer service process to correct shipping errors by the company is not very good and is time consuming to the customer.
Response from Silk & Snow
Dec 15, 2022
Hi Scott, Thank you for taking the time to write in and share your feedback with us. We are sorry for this negative experience you've had with us and will be sure to follow up with our team accordingly. If you have any other questions or concerns please let us know. Sincerely, Michelle
Scott H
Dec 15, 2022
Verified Buyer
S&S Organic Mattress - US
Mattresses (2 Twin-XL purchased) were in good shape at delivery and comfortable to lie on. Problem was company sent a regular twin with first order and only 1 Twin-XL. Took numerous emails and photos for proof to finally get approval to receive the correct sized twin mattress. Was somewhat of a hassle since the error was on the company's side but it took me alot of work to prove to them it was incorrect. Simply would not believe me unless I gave proof multiple times with a written reason, photos of the shipping lables (which proved their error) but then photos of both mattresses side by side to show the difference and finally MORE pictures with a tape measure to prove the actual size of each mattress. The company was really hesitant, in my opinion, to replace the mattress and put most of the burden on me. They simply wouldnt move forward to correct the error without alot of evidence!! Finally after accepting it was their mistake (which should have not taken this long) they said a new mattress would be shipped in 3-4 MORE weeks which didnt make me happy and then specified that no warranty to replace this new mattress was provided if something would possibly be wrong. This is not the greatest customer service. The mattresses are very good and made with good materials and quality. Customer service is lacking! Thanks.
Response from Silk & Snow
Dec 15, 2022
Hi Scott, Thank you for taking the time to reach out and share your feedback with our brand. We are sorry for this negative experience you've had with us and will be sure to follow up with our team accordingly. We have taken a closer look at your order and we can see that you have since received your replacement mattress. We remain available if you have any other questions or concerns please let us know. Sincerely, Michelle
Alexandra d
Dec 15, 2022
Verified Buyer
Adjustable Pillow (Retail)
I really like being able to add or remove the foam. I was hoping for an improvement in my neck pain, however, this has not happened.
Response from Silk & Snow
Dec 15, 2022
Hi Alexandra, We appreciate you taking the time write in and share your feedback with our team. If you find after further testing you will need to return your pillow, please send our customer service team an email at hello@silkandsnow.com to initiate your return during your 100 Night Trial. We remain available if you have any other questions or concerns please let us know. Sincerely, Michelle
Mavis F
Dec 15, 2022
Verified Buyer
S&S Hybrid Mattress
I was hesitant about buying this because the price was so much lower than others. I have no regrets. From the first night it has been the best mattress I have had in years
Response from Silk & Snow
Dec 15, 2022
Hi Mavis, That is amazing news! We are thrilled you are sleeping better now with your new hybrid mattress. We really appreciate you taking the time to write in and share your feedback with our team. Here's to happy sleeping! All the best, Michelle
P W
Dec 15, 2022
Verified Buyer
Natural Weighted Blanket
Absolutely adore mine!! I was a little hesitant investing so much money into my first weighted blanket but I'm very glad I did bc the quality payoff is so worth it! I got the natural 20lbs weighted blanket and it's been a dream;(Im a midsize person, around 150lbs and even though its my first time trying a weighted blanket i really enjoy the 20lbs option, tho for someone smaller or if you prefer less pressure i'd probably suggest 15lbs instead). The fact that it's 100% cotton makes it so soft and comfortable and the heaviness is just enough to make you feel secure. I definitely noticed having deeper and better sleep after using it bc it reduces the amount of tossing and turning. It's also very breathable/airy which would br perfect for hot nights or for ppl like myself who get too warm very easily. I loved the feeling and comfort of a huge duvet but it always made me too hot after a while, so this weighted blanket ended up being the best of both worlds! I can layer it with a light duvet when it's winter to get a bit more warmth but I'm very excited for not suffering in the summer anymore!
And again the quality you get from these blankets are totally worth the price! Beautiful colours, aesthetically pleasing, ethically sourced and made, great craftsmanship, fast shipping; what more could you ask for!
Response from Silk & Snow
Dec 15, 2022
Hi there, That is such great news! Thank you for taking the time to share your experience with your new weighted blanket. We are so glad you are enjoying it and wish you many more comfy nights of happy sleep to come! All the best, Michelle
Shaif M
Dec 15, 2022
Verified Buyer
We LOVE our new mattress. It has the right firmness level. We debated on getting the thicker hybrid mattress but thought it might be too firm for us. Been sleeping on this for a month now and have woken up with no back pain. There was a minor imperfection that I anticipate S&S will rectify appropriately.
Response from Silk & Snow
Dec 15, 2022
Hi Shaif, We are so glad you are enjoying your new S&S mattress! Thank you for taking the time to share your feedback with our team. Wishing you many more comfortable nights of happy sleep ahead! All the best, Michelle
Sophie C
Dec 15, 2022
Verified Buyer
Alpaca Throw
Magnifique! Chaude. La laine est plutôt douce. Par contre, je trouve qu’elle perd beaucoup de filaments de laine. Je rachèterais tout de même, car pour le prix, cette qualité de couverture est un excellent deal.
Response from Silk & Snow
Dec 15, 2022
Bonjour Sophie, Merci d'avoir pris le temps de nous écrire. Nous apprécions vraiment vos commentaires. Bons dodos ! Cordialement, Michelle
Sophie C
Dec 15, 2022
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Tellement doux et confortable!
Response from Silk & Snow
Dec 20, 2022
Bonjour Sophie, Merci d'avoir pris le temps de nous écrire. Nous apprécions vraiment vos commentaires. Bons dodos ! Cordialement, Michelle
Marc-Andre O
Dec 15, 2022
Verified Buyer
Love it so far great back support hopefully will last ;)
Response from Silk & Snow
Dec 20, 2022
Hi Marc-Andre, We are so glad you are loving your new organic mattress! Thank you for taking the time to reach out. Happy sleeping! All the best, Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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