Absolutely love our new mattress! Was not sure how it would be but we are actually very surprised!! Super happy with our purchase !!

Very comfy bed!

Quality of pillow is great. But customer service was lacking. Took over a week to get a pillow delivered within Province (actually left Province to return a week later). When contacting CS, they were no help at all.

I’m obsessed

The best duvet I’ve ever had

I got the sheets in oat for a king bed and this was the best decision I’ve made in my whole life, buy it bestie I swear you won’t regret it

Nice pillow but not enough stuffing inside. I would like if it could be more firm and silk and snow could be more generous with the filling of the pillow.

I have had the Silk & Snow hybrid mattress and upholstered bed frame for about three weeks. I set it up by myself, and although doable, it would have been easier with a 2nd person. The most significant challenge was that the mattress was delivered with the box completely mangled, and with the weight of a king-size mattress rolled up, I struggled to move it up the flight of stairs into my house. The mattress itself was undamaged, and the frame was pretty straightforward to put together. (I did have to chat with customer service as I could not find the assembly instructions; however, the issue was resolved quickly and professionally, and I was forwarded a .pdf copy of the instructions within minutes.

The mattress is very comfortable. I am a big man, 6’4” and close to 300 lbs and my wife and I sleep very comfortably on the bed. I flop around in my sleep, and this was always a problem with previous mattresses. With the S&S Hybrid, it is not an issue, as I can bounce around, and she does not feel it (for the most part). The bed frame feels very solid (even during ‘happy fun time’ ;) with the headboard firmly attached (so feel free to use it for support).

The only reason I did not give 5 stars was that the box for the mattress was utterly destroyed (to the point where the top of the box was completely ripped off with the mattress (albeit wrapped in plastic) exposed to the elements. Both boxes for the frame were also torn and punctured. I understand that this was the shipping company; however, the responsibility must ultimately be placed on the company I purchased the product from, as I had no say in who shipped the product.

All in all: Recommend (especially for bigger people).

Only slept in them for 1 night but they are so soft and cozy! Yet still breathable. Fit was good and delivery was quick.

I was able to assemble it alone. No squeak, but you take your time to feel the wood and do not force it

Bought a King and just returned it but only because it did not have the soft pillowy top that I need. It's a good mattress and it was comfortable but I still found myself wanting to sleep in the room down the hall where the softer more cushiony top mattress non-organic was. If there was an extra 3 inches of wool, I would have kept it. I will add that feeling the coils on the side when I made the bed everyday was very off putting. There should be a layer of foam between the coils and the fabric. Lastly, this was the first time I have returned a mattress (I am no spring chicken) and I did so believing that my King would be donated if at all possible. What I learned was that the donation is actually done by the logistics company, GoBolt. I found an organization that needed a King the day after they picked up. I called Silk and Snow and they couldn't do anything and GoBolt did not return my phone call. That was an eye opener. To know that my pristine mattress may not have been given to someone in need and possibly end up in landfill was upsetting to me. More transparency there would be great. I give a 3 star for the entire experience. The mattress itself is a 4 star for me personally which is why I am choosing to give 4 stars. I should add that response back from customer service was fantastic all along the way!

We aired out the mattress topper for 6 days but it still has a strong scent. The cotton cover doesn't fit after washing and distorts the shape of the topper if you try to force it. It's off by about 5 inches on the end.

on time delivery, well packaged and the Organic Mattress is comfortable in any position. it is one of the most comfortable mattresses we have slept on even in luxury hotels. The lady that took our order over the Phone was professional and with sense of humour. JOY !! TKS S&S.

Very plush and even nicer than I had hoped it would be. Amazing towel. Will be ordering more.

Very comfortable, good quality sheet set. I wish the pillow cases were a bit bigger but that’s very minor. I am happy with the purchase and would buy them again.

Super comfortable material! I’m so happy with my purchase!

Mattress and bed frame arrived very quickly and quality is very good.

The bed frame arrived on time and was very well packaged. Easy to put together, and the wood grain looks great. The headboard moves slightly from front to back – but still feels sturdy. The frame is strong and provides a solid base for the mattress – no movement or creaking. Very happy with our purchase from Silk and Snow.

Magnifiques draps en lin et de belle qualité. Ils peuvent être utilisés à l’année longue (chaud l’hiver et frais l’été). Je les adore!

Very impressed with the quality of the sheets and pillow covers. I received them in a reasonable time frame as well.