4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Shirlaw S
Verified Buyer
Egyptian Cotton Pillowcase Set
l am a returning customer. My last purchase was a number of Egyptian
cotton pillowcases. Excellent quality, soft , and the flap which keeps the pillow in place, makes the bed so much neater and welcoming
cotton pillowcases. Excellent quality, soft , and the flap which keeps the pillow in place, makes the bed so much neater and welcoming
Response from Silk & Snow
Nov 14, 2022
Hi Shirlaw,
We really appreciate your continued support and we are so glad you are enjoying your Egyptian cotton bedding! Thank you for taking the time to write in and share your feedback with us. Happy sleeping!
All the best,
Michelle
Tracy S
Verified Buyer
Wooden Bed Frame
I feel like I'm being hugged by a tree every night. The lovely Acacia wood has a beauty and high vibe that I wanted in my home. If you love gorgeous authentic and beautifully designed wooden furniture - this is your new bed frame. I ordered the white glove service to put the bed frame together and I'm glad I did. Unless you are skilled at putting together furniture (I'm not) then do yourself a favour and avoid the hassle. There are two wooden posts that sit under the bed as a further support. I keep an eye on those when moving the bed because they will topple over and you will have to readjust them on occasion. It's no big deal just a little point. I love love love this bed frame and it's a work of art.
Response from Silk & Snow
Nov 14, 2022
Hi Tracy,
That is amazing news! We are thrilled you are loving your new wooden bed frame with headboard and really appreciate you taking the time to write to us and for sharing your experience. Wishing you many more comfy nights of happy sleep to come!
All the best,
Michelle
Loretta S
Verified Buyer
Adjustable Pillow (Retail)
Actually…. I love it.
I’ve spent a fortune on pillows, and have to say after taking half the fill out the very first time. It’s been 2 wks and must say it’s perfect, the best of all.
Only draw back it never came with its own zipped protective cover as most good pillows do.
So far, so good. Totally recommend. I Don’t sweat from it either as the my pillow I did.
I’ve spent a fortune on pillows, and have to say after taking half the fill out the very first time. It’s been 2 wks and must say it’s perfect, the best of all.
Only draw back it never came with its own zipped protective cover as most good pillows do.
So far, so good. Totally recommend. I Don’t sweat from it either as the my pillow I did.
Response from Silk & Snow
Nov 14, 2022
Hi Loretta,
We are thrilled you are loving your new pillow! Thank you for taking the time to reach out and share your experience. Wishing you many more restful nights to come !
All the best,
Michelle
Coral S
Verified Buyer
S&S Hybrid Mattress
The mattresses are great! The customer service is fabulous. The only reason I'm not giving 5 stars is because of the shipping process. I wish there were other courier options. FedEx wouldn't deliver the mattresses to the specified address and not all packages were delivered together, so we were left waiting for some items to arrive.
All in all it was a pleasant experience and I wouldn't hesitate ordering again!
All in all it was a pleasant experience and I wouldn't hesitate ordering again!
Response from Silk & Snow
Nov 14, 2022
Hi Coral,
We thank you for taking the time to write in and share your experience with our brand. We are so glad you are enjoying your new hybrid mattresses. We will be sure to follow up with the team as we are always looking to enhance our services where we can. Wishing you many more comfy nights of restful sleep to come!
All the best,
Michelle
Sophie P
Verified Buyer
Plush Terry Bath Mat
J’ai acheté les serviettes à mains et draps de bain. Livraison rapide. Ce sont des serviettes turcs de qualité, comparativement à celles vendus sur un site très populaire. Elles sont agréables au toucher et douces, sèches rapidement. J’ai mis 4 étoiles, car je m’attendais à ce qu’elles soient beaucoup plus absorbante. Je l’es utiliserai plus en été, je suis frileuse et l’hiver j’aime bien que ma peau soit bien asséchée après la douche ou le bain.
Response from Silk & Snow
Nov 14, 2022
Bonjour Sophie,
Nous vous remercions d'avoir pris le temps de nous écrire. Nous apprécions vos commentaires et ne manquerons pas de les transmettre au reste de notre équipe.
Cordialement,
Michelle
Kaelee M
Verified Buyer
S&S Hybrid Mattress
It’s a great mattress for the price for sure it’s just a little to firm from previous reviews people said to soft but I think it’s a little firm we are only on week 2 so hoping it softens up a bit
Response from Silk & Snow
Nov 10, 2022
Hi Kaelee,
We appreciate you taking the time to write in and share your feedback with our team. In our experience your mattress should soften up with more use however if you find that after further testing it is unsuitable for your needs, please send us an email to our customer service team at hello@silkandsnow.com to initiate your return during your 100 Night Trial. If you have any other questions or concerns please let us know.
Sincerely,
Michelle
Catherine H
Verified Buyer
S&S Hybrid Mattress
very comfortable, easy to set up. happy I bought this mattress!
Response from Silk & Snow
Nov 10, 2022
Hi Catherine,
We are so glad you are enjoying your new hybrid mattress! We really appreciate you taking the time to reach out and share your experience. Happy sleeping!
All the best,
Michelle
Sylvia A
Verified Buyer
Adjustable Pillow (Retail)
Excellent product! No neck or shoulder pain since I started using. Definitely glad I made this purchase and planning to purchase more!
Response from Silk & Snow
Nov 10, 2022
Hi Sylvia,
We are thrilled to hear your neck/shoulder pain is gone now with your new pillow! Thank you for taking the time to write in and share your feedback with our team. Wishing you many more comfy nights of happy sleep to come!
All the best,
Michelle
Carmela R
Verified Buyer
Wooden Bed Frame
Was very easy to assemble. Looks great , very happy so far.
Response from Silk & Snow
Nov 10, 2022
Awesome news, Carmela! We are so glad to hear of your positive experience with your new wooden bed frame with headboard. Here's to being cozy!
All the best,
Michelle
Valerie K
Verified Buyer
S&S Hybrid Mattress
We had high hopes for this mattress but my husband and I are both finding it quite firm and the pressure points on my hips and his shoulders are quite uncomfortable. I am also getting neck pain which I haven’t had on my old mattress. We are both back and side sleepers and I find lying on my side there is a lot of pressure on my hips. Based on all the reviews I figured it wouldn’t be so firm. I keep hoping it might soften up some more but doesn’t seem like that will be the case. I think it’s a very nice quality otherwise and it arrived really quickly after ordering. It didn’t have any off gassing smell after the first 72 hours that we noticed. Sadly I think at this point unless it softens up some more we will need to return it.
Response from Silk & Snow
Nov 10, 2022
Hi Valerie,
We appreciate you taking the time to reach out and share your feedback with us. We are sorry your new mattress is quite the right fit for you and your husband and if you find after further testing that it remains unsuitable please send us an email to our customer service team at hello@silkandsnow.com during your 100 Night Trial to initiate your return. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Angela W
Verified Buyer
S&S Hybrid Mattress
We only received partial delivery of our order. After 2 weeks waiting for the item to be tracked down (it was lost), and being promised a new item to be dispatched asap, we are still waiting for our bed with no initiative to resolve the matter from Silk and Snow.
Response from Silk & Snow
Nov 11, 2022
Hi Angela,
Thank you for taking the time to write in and share your feedback with our brand. We are very sorry for the delay in receiving the rest of your order. We have taken a closer look at your order and our customer service team has since reached back out to confirm the shipment is on the way to you very soon. Once again, we apologize for the speed of resolution to this matter and remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Jennifer R
Verified Buyer
Hand Knitted Weighted Blanket
Beautiful color (vista blue) and lovely weight (20 lbs). Works wonderfully to cover one person thoroughly - though can be rotated to provide decent coverage for two. Breathable and soothing.
Response from Silk & Snow
Nov 10, 2022
Hi Jennifer,
We appreciate you taking the time to reach out and share your helpful feedback with our team! We are so glad you are enjoying your new weighted blanket and wish you many more comfy nights of cozy sleep to come!
All the best,
Michelle
Kayla
Verified Email
Flax Linen Duvet Cover
I love my new duvet cover! I find it priced fairly and good quality. I have a dog so I wanted something durable and effortless while still looking nice and this definitely does the trick!
Response from Silk & Snow
Nov 10, 2022
Hi Kayla,
Thank you for taking the time to write in and share your experience with our brand. We are thrilled you are loving your new flax linen duvet cover! Wishing you many more comfy nights ahead!
All the best,
Michelle
Linda R
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
I love the linen sheet set and am very happy with the pinstripe design I chose!
Response from Silk & Snow
Nov 10, 2022
Hi Linda,
We are so glad to hear you are loving your flax linen bedding and thank you for taking the time to write in and share your feedback with our team. Wishing you many more comfy nights of cozy sleep ahead!
All the best,
Michelle
Dave S
Verified Buyer
Muslin Coverlet
Love the blanket/bed spread. It feels soft, is body forming and has nice weight.
Response from Silk & Snow
Nov 10, 2022
Hi Dave,
We are so glad you are loving your new muslin coverlet! Thank you for taking the time to reach out and share your experience with us. Happy sleeping!
All the best,
Michelle
holly h
Verified Buyer
Egyptian Cotton Duvet Cover
Silk and snows cotton duvets are truly silky and wash beautifully.
Response from Silk & Snow
Nov 10, 2022
Hi Holly,
Thank you for writing in and sharing your feedback with our team! We are so glad you are enjoying your new Egyptian cotton duvet cover. Wishing you many more cozy nights ahead!
All the best,
Michelle
Bonnie G
Verified Buyer
Upholstered Bed Frame with Headboard
I'm very happy with my purchase. excellent quality and easy to assemble. I would highly recommend this bed.
Response from Silk & Snow
Nov 10, 2022
Hi Bonnie,
We are thrilled you are enjoying your new bed frame with headboard! Thank you for taking the time to write in and share your experience. Stay cozy!
All the best,
Michelle
Dave G
Verified Email
S&S Hybrid Mattress - Twin
I had to rebuild my platform bed so that my new Hybrid mattress would lay flat - once that was done, I went to sleep at 8p and didn't wake up until 6:30a the following morning, waking up without any pain in my back and legs. My old mattress caused me pain every single morning. I highly recommend this mattress; in addition, it arrived within 2 days of shipping although the duvet took longer - the mattress was shipped from Calgary and the duvet from Toronto. I will write another review once I have slept on it for 3 months. I have only had it for about 2 weeks - thankfully, it arrived long before the snow did.
Response from Silk & Snow
Nov 10, 2022
Hi Dave,
We are so glad you are sleeping better with your new hybrid mattress! Thank you for taking the time to write in and share your feedback with our team. Here's to many more nights of happy sleep to come!
All the best,
Michelle
Shauna J
Verified Buyer
Mattress Protector
I got it to protect my mattress. I thought getting it from the same company that made my mattress would mean that it was better. It fits my mattress perfectly however...it sleeps so hot! I gave it a month after I got it and I tried different sheets and different comforters. I have never slept so hot before. I continue to wake up drenched in sweat and that has never been a problem for me with the mattress on its own. Pretty disappointed.
Response from Silk & Snow
Nov 09, 2022
Hi Shauna,
Thank you for taking the time to reach out and share your feedback with our team. We are very sorry that your protector is not suitable and will be sure to pass along your comments to our team as we are always looking to enhance our products where we can. As you are within your 100 Night Trial, please send us an email to hello@silkandsnow.com to initiate a return if you find that the protector is not a good fit for you. Once again, we apologize you are finding discomfort with your new protector and we remain available if you have any other questions or concerns.
Sincerely,
Michelle
James B
Verified Buyer
S&S Hybrid Mattress
All good and as advertised.
Response from Silk & Snow
Nov 10, 2022
Hi James,
We really appreciate you taking the time to share your positive feedback with our brand. Wishing you many more comfy nights of happy sleep ahead!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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Adjustable Pillow (Retail... |
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