4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Ed S
Verified Buyer
Comfortable mattress that provides a good sleep. Will shop here for all my bedding needs.
Response from Silk & Snow
Nov 09, 2022
Hi Ed,
That is great news! Thank you for taking the time to write in and share your feedback with our brand. Wishing you many more happy nights of restful sleep to come!
All the best,
Michelle
Richard S
Verified Buyer
Adjustable Pillow (Retail)
Love my pillow!!!!
Response from Silk & Snow
Nov 09, 2022
Hi Richard,
We are so glad you are loving your new pillow! Thank you for taking the time to write in and share your feedback with our team. Happy sleeping!
All the best,
Michelle
Jo B
Verified Buyer
Hand Knitted Weighted Blanket
Could be heavier
Nicole V
Verified Buyer
Down Alternative Duvet
If you are a warm sleeper this is not the duvet for you. I love the feel and the weight of the duvet but wake up in the middle of the night completely overheated. It’s like sleeping while being wrapped in a bag. Unfortunately will have to return.
Response from Silk & Snow
Nov 01, 2022
Hi Nicole,
That you for taking the time to reach out and write to us. We are sorry that your new down alternative duvet is causing you discomfort and understand that at this time you would prefer to return your duvet instead. We have taken a closer look at your order and can see you are currently in communication with our customer service team and have received the return steps for your duvet during your 100 Night Trial. If you have any other questions or concerns please let us know.
Sincerely,
Michelle
Parth P
Verified Buyer
Too soft
Leanne E
Verified Buyer
Wooden Bed Frame
excellent
Diane A
Verified Buyer
Egyptian Cotton Sheet Set
Love the new sheets for my daughters bed
Cecilia D
Verified Buyer
S&S Organic Mattress - US
It just gets better and better.
Joe D
Verified Buyer
Wooden Bed Frame
Very nice bedframe, solid construction. I would say it was the best bedframe ever had.
Aimee W
Verified Buyer
Muslin Quilt
Love this light weight beautiful blanket
Steven
Verified Email
S&S Hybrid Mattress - Twin
I purchased the hybrid mattress more than 2 years ago. I waited to write a review. I have purchased in the past the common name brands in the department stores only to be disappointed a couple years later. Sagging has been the main problem for me because I am 6'3 and 200lbs. After reading the reviews I decided to purchase the mattress. I couldn't believe the mattress is compressed in to box. It was easy to get into the room based on the compressed shipping design.
The mattress after two years is still great. Still is supportive. No sagging! The memory form is a bit more compressed than at the beginning but nothing to get worried about. I believe this is normal. I'd buy my next mattress from S&S and would highly recommend.
The mattress after two years is still great. Still is supportive. No sagging! The memory form is a bit more compressed than at the beginning but nothing to get worried about. I believe this is normal. I'd buy my next mattress from S&S and would highly recommend.
albert L
Verified Buyer
Down Alternative Duvet
Tell you when I receive this product
Stephen H
Verified Buyer
Flax Linen Duvet Cover
I eagerly ordered a Flax Linen Duvet Cover to accompany my fitted sheet and pillow shams in early October…..and to go with my Canadian Down and Feather Company Duvet…which apparently won’t be available for shipping now until mid December…shame as my sheet and pillow cases only took a few days. Other than that glitch, sheets are awesome!!
Response from Silk & Snow
Oct 31, 2022
Hi Stephen,
Thank you for taking the time to write in and share your feedback with our team. We are very sorry that your Flax Linen duvet cover is on backorder and although we always try our best to advise customers prior to their purchase we understand the frustration and dissapointment experienced when we encounter a discrepancy in our system and are unable to indicate this backorder on time. We will be sure to follow up with the team as we are always looking to enhance our services where we can. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Dolores H
Verified Buyer
S&S Hybrid Mattress
Love this mattress
Becky C
Verified Email
S&S Hybrid Mattress - Twin
I ended up ordering a second one I like it so much! The bed is fairly heavy, so a dolly and/or helper are useful for bringing it in and unboxing. Once it is set up, it feels sturdy and well-made. The support is awesome, but with a cushy surface and just enough bounce during - ahem - activities. I’m also enjoying the pillows and duvet from this company, and all at a terrific price point. Happy customer!
Marsha S
Verified Buyer
Flax Linen Duvet Cover
Feels great.
Marsha S
Verified Buyer
Wouldn’t say this is a medium/firm mattress. This is very soft. I was hoping for something much more firm.
Shaurya A
Verified Email
S&S Hybrid Mattress - Twin
Minus one because the first time the mattress arrived it was not in a box (only wrapped in plastic). FedEx said that's how they picked it up from the warehouse whereas S&S said that that's impossible since all mattresses are packed in a box.
Anyhow, second time around it did come in a box. Unboxing and set up was easy however the mattress is too firm for side sleeping (another minus one)--much more than the advertised medium-firm. It seems the top foam layer is quite easy to squish through (I'm 5'11" and slightly under 200 lbs with a fair bit of muscle so quite average build for my height) and the layers underneath are too firm for the shoulders and hips if you're a side sleeper like me. Constantly waking up with soreness. Most likely going to return this.
Anyhow, second time around it did come in a box. Unboxing and set up was easy however the mattress is too firm for side sleeping (another minus one)--much more than the advertised medium-firm. It seems the top foam layer is quite easy to squish through (I'm 5'11" and slightly under 200 lbs with a fair bit of muscle so quite average build for my height) and the layers underneath are too firm for the shoulders and hips if you're a side sleeper like me. Constantly waking up with soreness. Most likely going to return this.
Response from Silk & Snow
Nov 04, 2022
Hi Shaurya,
Thank you for taking the time to share your experience with your new hybrid mattress. We are sorry that it is not suitable for your needs and have taken a closer look at your order. We can see you are currently in communication with our customer service team to arrange your return as soon as you are eligible. If you have any other questions or concerns please let us know.
Sincerely,
Michelle
Gonzalo F
Verified Buyer
S&S Hybrid Mattress
Great mattress!
Patricia K
Verified Buyer
Muslin Coverlet
Love this!
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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