4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Justin M
Verified Buyer
Upholstered Bed Frame with Headboard
Love love love my new king bed! Well recommended!!!
Response from Silk & Snow
Sep 09, 2022
Hi Justin,
We are thrilled to hear you are loving your new bed frame with headboard! Thank you for taking the time to reach out and share your experience with us. Stay cozy!
All the best,
Michelle
Jonah W
Verified Buyer
S&S Mattress
Good
Response from Silk & Snow
Sep 09, 2022
Hi Jonah,
Thank you for your positive review! Happy sleeping!
All the best,
Michelle
William S
Verified Buyer
Adjustable Pillow (Retail)
Good quality overall. Fill takes some time to settle and I haven't removed any thusfar. Bonus: none of the offgassing common to "memory foam" products.
Response from Silk & Snow
Sep 09, 2022
Hi William,
Thank you for taking the time tor each out and share your experience with our team. We are glad to hear you are enjoying your new pillow and appreciate your feedback. Here's to many more comfy nights of cozy sleep to come!
All the best,
Michelle
Mark M
Verified Buyer
Adjustable Pillow (Retail)
This pillow has helped tremendously in alleviating the neck and shoulder pain that I have been experiencing. I have not needed to adjust the filling, but it's nice to know that is a possibility. I am mainly a back and side sleeper and this has been the best pillow I have had to date. Very pleased and will be ordering more for my wife and guest beds.
Response from Silk & Snow
Sep 09, 2022
Hi Mark,
Thank you for taking the time to reach out and share your experience with our brand. We are thrilled your new pillow is helping with your neck and shoulder pain! Wishing you many more comfy nights of restful sleep to come!
All the best,
Michelle
Uriel R
Verified Buyer
Egyptian Cotton Sheet Set
We're absolutely happy with the great quality and feel of the bedding and have enjoyed improved sleep!
Response from Silk & Snow
Sep 09, 2022
Hi Uriel,
We are so glad you are enjoying your new egyptian cotton bedding! Thank you for taking the time to reach out and share your experience. Happy sleeping!
All the best,
Michelle
VENLY B
Verified Buyer
S&S Hybrid Mattress
I noticed when you sit on edge it crushes down other than that I love it .
Response from Silk & Snow
Sep 09, 2022
Hi Venly,
Thank you for taking the time to reach out and share your concern with our company. We will be sure to follow up with our team as we are always looking to enhance our products and services where we can. If you have any other questions or concerns we remain available, please email us at hello@silkandsnow.com.
Sincerely,
Michelle
Beth G
Verified Buyer
Storage Bed
I ordered the storage bed in a very attractive pebble color. The shipment arrived in Virginia, USA very promptly and as stated by the website. I had excellent full tracking via Fedex and could tell exactly where the bed was during the shipping process. Before purchasing the bed, I spoke with several sales people who were very polite and helpful in answering all of my questions. The bed is fantastic, made with quality materials at a fair price for the quality - I looked around and found many other beds that did not have adequate wooden slats to hold the mattress properly. The drawer has excellent wheels and opens very easily. I would definitely recommend this bed to others.
Response from Silk & Snow
Sep 09, 2022
Hi Beth,
Thank you for taking the time to reach out and share your experience with our brand. We are thrilled you are enjoying your new storage bed and wish you many more nights of cozy sleep to come!
All the best,
Michelle
Tamlin C
Verified Buyer
Wool Dryer Balls
I don’t know how they work but our sheets used to become a knotted mess in our dryer and with these they never do!
Response from Silk & Snow
Sep 09, 2022
Hi Tamlin,
Thank you for taking the time to reach out and share your feedback on your new wool dryer balls. We are glad to hear they are working for you and appreciate your feedback. Stay cozy!
All the best,
Michelle
Cynthia R
Verified Buyer
S&S Mattress
Love love this mattress
Response from Silk & Snow
Sep 09, 2022
Hi Cynthia,
We are thrilled you are loving your new S&S mattress! Thank you for taking the time to reach out and share your feedback with us. Stay cozy!
All the best,
Michelle
Sonya S
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
I love this blanket. I use it on top of my bed comforter and the weight and colour is perfect.
Response from Silk & Snow
Sep 09, 2022
Hi Sonya,
Thank you for letting us know you are loving your new weighted blanket. We appreciate you taking the time to reach out and share your experience. Here's to happy sleeping!
All the best,
Michelle
Jessica W
Verified Buyer
S&S Hybrid Mattress
WARNING 1: shipping was quite troublesome - a lot of changes in the projected arrival date and some issues with the package being damaged in transit (so the box that eventually arrived had a crazy amount of tape to undo). Our package delivery systems are really under strain these days, so it wasn't easy to get this shipped from Canada to SF Bay Area.
WARNING 2: Per the free comforter deal on $500+ orders, the down alternative comforter was automatically added to my part. I did NOT want it but could NOT remove it from my cart. it's fine, in the end, but was a bit annoying in my experience as a customer.
WARNING 3: S&S claims the smell of the mattress is very slight and goes away quickly. False. The smell is moderate at best if not quite strong, and took over 2 weeks to really subside.
Now that I've been sleeping on it for 3 weeks, I can say that the mattress is how people describe - supportive yet on the firm side, and exactly what I was looking for. I will say that I'm 5'2" person and have a great time sleeping on it, but my 5'11" partner says he sinks in too much to the foam top so the mattress feel is slightly too soft for him (as he also likes firmer beds).
TLDR, if you have the patience and open-mindedness to deal with the annoying parts of buying from S&S, the mattress you'll get will eventually be nice.
WARNING 2: Per the free comforter deal on $500+ orders, the down alternative comforter was automatically added to my part. I did NOT want it but could NOT remove it from my cart. it's fine, in the end, but was a bit annoying in my experience as a customer.
WARNING 3: S&S claims the smell of the mattress is very slight and goes away quickly. False. The smell is moderate at best if not quite strong, and took over 2 weeks to really subside.
Now that I've been sleeping on it for 3 weeks, I can say that the mattress is how people describe - supportive yet on the firm side, and exactly what I was looking for. I will say that I'm 5'2" person and have a great time sleeping on it, but my 5'11" partner says he sinks in too much to the foam top so the mattress feel is slightly too soft for him (as he also likes firmer beds).
TLDR, if you have the patience and open-mindedness to deal with the annoying parts of buying from S&S, the mattress you'll get will eventually be nice.
Response from Silk & Snow
Sep 09, 2022
Hi Jessica,
Thank you for taking the time to reach out and share your experience with our brand. We are sorry for the issues you have had with the delivery and mattress concerns you have presented and will be sure to follow up with the team. If you find that after further testing the mattress remains unsuitable for your partner, please contact our customer service team at hello@silkandsnow.com to initiate a return during your 100 Night Trial. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Joe C
Verified Buyer
Flax Linen Pillowcase Set
Colour is very nice, material is luxurious. I had the stitching on my original pillow case blow out out of the package and the replacement pillow cases stitching just blew out after 3 days. The material is nice enough to make the poor workmanship worth it though.
Response from Silk & Snow
Sep 09, 2022
Hi Joe,
Thank you for taking the time to reach out and share your insight with our team. We will be sure to follow up with the team as we are always looking to enhance our products and services for the future. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Joe C
Verified Buyer
Muslin Duvet Cover
If you're on the fence about buying this then just do it.
Response from Silk & Snow
Sep 09, 2022
Hi Joe,
Thank you so much for your great feedback! Wishing you many more comfy nights of restful sleep to come!
All the best,
Michelle
Cameron M
Verified Buyer
S&S Mattress
Love the mattress.
Response from Silk & Snow
Sep 09, 2022
Hi Cameron,
We are so glad you are loving your new S&S mattress! Thank you for reaching out and taking the time to share your experience. Happy sleeping!
All the best,
Michelle
Martin C
Verified Buyer
Flax Linen Duvet Cover
My first purchase of linen bedding as compared to cotton, incredible advantage, I can see why it has survived the test of time!
Response from Silk & Snow
Sep 09, 2022
Hi Martin,
We are so glad you are enjoying your new flax linen bedding! Thank you for taking the time to write in and share your experience. Happy sleeping!
All the best,
Michelle
James M
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Favourite new sheets. Quality and comfort level is extremely high. Looking forward to my next purchase already!
Response from Silk & Snow
Sep 09, 2022
Hi James,
Thank you for taking the time to write in and share your feedback with our company. We are so glad you are loving your new flax linen sheets! Stay cozy!
All the best,
Michelle
Vincent B
Verified Buyer
Wooden Platform Bed
Pros:
- Good looking bed frame
- Wood essence is great
Cons:
- Lazily and poorly manufactured pieces, some don't fit while some are way too small
- Awful customer service
- Bed frame squeaks, potentially due to inaccuaretly manufactured pieces
- Good looking bed frame
- Wood essence is great
Cons:
- Lazily and poorly manufactured pieces, some don't fit while some are way too small
- Awful customer service
- Bed frame squeaks, potentially due to inaccuaretly manufactured pieces
Response from Silk & Snow
Sep 07, 2022
Hi Vincent,
Thank you for writing in and sharing your feedback with the team. We are very sorry for the negative experience you have had with our company and assembly. We have taken a look at your order and can see that you have been in communication with our customer service team to return your bed frame during your 30 day trial. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Clara G
Verified Buyer
It is my first organic mattress. I slept wornderful nights. I have to go on a trip for almost a month and I wish I could take it with me. The service has been fantastic. It came sooner than I thought and it was very easy to open up and let it be ready. I made the right decision. I highly recommend to anyone to buy this mattress. The payment plan makes it very affordable. No excuses for not treating oneself to the best mattress available for a well deserved rest ...every night.
Response from Silk & Snow
Sep 09, 2022
Hi Clara,
We are thrilled to hear this great news! Thank you for reaching out and taking the time to let us know of your positive experience with your new organic mattress. Wishing you many more nights of restful sleep to come!
All the best,
Michelle
Rachael J
Verified Buyer
Wooden Platform Bed
This is exactly what we were looking for. The wood is gorgeous, it is definitely a high quality bed, and the price couldn’t be beat. We had a bit of trouble getting the slats to lie flat, but placing the mattress alleviated that. Easy to assemble, incredibly fast shipping, and very well packed to insulate the wood from damage during shipping. We would definitely return to shop again. Thank you!
Response from Silk & Snow
Sep 09, 2022
Hi Rachael,
We are thrilled you are enjoying your new wooden platform bed! Thank you for taking the time to reach out and share your insight with our team. Stay cozy!
All the best,
Michelle
Jacob B
Verified Buyer
S&S Mattress
Great service n product
Response from Silk & Snow
Sep 09, 2022
Hi Jacob,
Thank you for taking the time to reach out and share your feedback with our brand. We are happy to hear you are enjoying your new S&S mattress. Happy sleeping!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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