4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Amy C
Verified Email
Silk Pillowcase
I love my egyptian cotton sheets from Silk & Snow and I loved the silk pillow cases initially. Unfortunately, the stitching is not the best. First time I washed them (oh so carefully in a mesh bag on the delicate cycle in a front load washer and hung them to dry) there was a tear at the seam next to one corner. Three months in, seams on both cases are torn in multiple places and I've had to stop using them. I've bought new ones elsewhere with a higher momme rating and much more durable seams & stitching.
Response from Silk & Snow
Sep 07, 2022
Hi Amy,
Thank you for reaching out and taking the time to share your feedback regarding your silk pillowcase. We are sorry that you are experiencing issues with the stitching and will be sure to follow up with the team as we are always looking to enhance our products and services for the future. We recommend you contact our customer service team by emailing hello@silkandsnow.com so they may take a look to see how we can assist you as you have a 1 year warranty for this accessory. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Lisa F
Verified Buyer
Adjustable Pillow (Retail)
Love the pillow!
Response from Silk & Snow
Sep 09, 2022
Hi Lisa,
We are so glad you are enjoying your new pillow! Thank you for taking the time to reach out and share your experience with our company. Wishing you many more restful nights of happy sleep ahead!
All the best,
Michelle
Lisa F
Verified Buyer
Pillow Fill
Great customer service for my pillow! It was getting a little flat and they sent me extra stuffing. Way to look after your customers!
Response from Silk & Snow
Sep 09, 2022
Hi Lisa,
We are so glad to hear you are enjoying your new pillow and appreciate you sharing your feedback wiht the team. Here's to happy sleeping!
All the best,
Michelle
Judy H
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
So soft and amazing! I bought these to go over our grounding mat and we are very happy with them! Would totally buy more.
Response from Silk & Snow
Sep 09, 2022
Hi Judy,
We are so glad to hear you are enjoying your new Flax Linen Bedding! Thank you for taking the time to reach out and share your feedback with us. Happy sleeping!
All the best,
Michelle
Suzy
Verified Email
S&S Hybrid Mattress - Twin
An excellent mattress and duvet! Great quality! Canadian made! Love it!
Response from Silk & Snow
Sep 09, 2022
Hi Suzy,
Thank you so much for taking the time to reach out and share your experience with our brand. Wishing you many more nights of happy sleep to come!
All the best,
Michelle
Arlan K
Verified Buyer
Wooden Bed Frame
The frame is beautiful wood and goes together relatively easily. You do need at least 2 people. We got it together with 2 of us, but 3 would have made it a wee bit easier. Once together it is very solid. We love it.
Response from Silk & Snow
Sep 07, 2022
Hi Arlan,
We are so glad to hear you are enjoying your new wooden bed frame and appreciate your insight regarding the assembly. Thank you for taking the time to write in and share your feedback with our brand. Stay cozy!
All the best,
Michelle
Julia F
Verified Buyer
S&S Organic Mattress
This mattress is so comfortable. It is the perfect blend of supportive but still soft enough to let your shoulders sink in. We love it and have slept wonderfully on it from the first night.
Response from Silk & Snow
Sep 07, 2022
Hi Julia,
Thank you for taking the time to reach out and share your feedback with our brand. We are so glad you are finding your new mattress comfortable and appreciate your insight. Happy sleeping!
All the best,
Michelle
Daniel G
Verified Buyer
Down Alternative Duvet
Great duvet
Response from Silk & Snow
Sep 07, 2022
Hi Daniel,
Thank you for taking the time to reach out and share your experience with our company. We are thrilled to hear you are enjoying your new down alternative duvet. Happy sleeping!
All the best,
Michelle
Daniel G
Verified Buyer
Adjustable Pillow (Retail)
Great quality, just what I was looking for
Response from Silk & Snow
Sep 07, 2022
Hi Daniel,
Thank you for taking the time to reach out and share your feedback with our team. We are so glad you are enjoying your new pillow. Happy sleeping!
All the best,
Michelle
Marie-Pier l
Verified Buyer
Flax Linen Flat Sheet
It feels amazing!
Response from Silk & Snow
Sep 07, 2022
Hi Marie-Pier,
We are so glad you are enjoying your new Flax Linen bedding! Thank you for taking the time to reach out and share your experience. Stay cozy!
All the best,
Michelle
Yves P
Verified Buyer
S&S Mattress
Très satisfait….
Response from Silk & Snow
Sep 07, 2022
Bonjour Yves,
Nous vous remercions d'avoir pris le temps de nous écrire et de partager votre expérience avec nous. Bons dodos !
Cordialement,
Michelle
Alexis A
Verified Buyer
S&S Hybrid Mattress
My partner and I have been using this mattress for over a month now and both love it! We are extremely impressed with the quality for the price and the quick delivery! Very comfortable sleep and we find the mattress doesn’t get to hot and is a good medium between soft and firm!
Response from Silk & Snow
Sep 07, 2022
Hi Alexis,
We are so glad you are loving your new S&S Hybrid mattress! Thank you for taking the time to reach out and share your experience with our brand. Here's to happy sleeping!
All the best,
Michelle
Michael G
Verified Buyer
Wooden Nightstand
Awesome product a real breeze to assemble!
Response from Silk & Snow
Sep 07, 2022
Hi Michael,
Thank you for taking the time to reach out and share your feedback with our team. We are so glad you are loving your new wooden nightstand! Stay cozy!
All the best,
Michelle
Jaylan G
Verified Buyer
S&S Organic Mattress
Nice and firm with soft comfy cotton top. Feels great on back. Delivery was quick and easy, unpacking was simple.
Response from Silk & Snow
Sep 07, 2022
Hi Jaylan,
We are so glad you are enjoying your new Organic mattress and thank you for sharing your experience with our company. Here's to happy sleeping!
All the best,
Michelle
Anton L
Verified Buyer
S&S Hybrid Mattress
Very comfortable mattess, I started to get enough sleep
Response from Silk & Snow
Sep 07, 2022
Hi Anton,
We are so glad that you are finding your new S&S Hybrid mattress comfortable. We appreciate you taking the time to write in to share your feedback and wish you many more comfortable nights of restful sleep to come!
All the best,
Michelle
Louise C
Verified Buyer
S&S Hybrid Mattress
Quick delivery, VERY comfortable mattress
Response from Silk & Snow
Sep 07, 2022
Hi Louise,
We are so happy to hear of your positive experience with your new S&S Hybrid mattress. Thank you for taking the time to reach out and share your feedback with our brand. Happy sleeping!
All the best,
Michelle
Mark F
Verified Buyer
S&S Mattress - Queen
This matelas are so comfortable, we have to move and sold our matelas and bought another one without any hesitation.
Response from Silk & Snow
Sep 07, 2022
Hi Mark,
That is great news! Thank you for sharing your excellent feedback on your new S&S mattress. Here's to happy sleeping!
All the best,
Michelle
Mark F
Verified Buyer
S&S Mattress
Great customer service, fast delivery and their products are wonderful, good quality, the matelas are super comfortable and we also ordered a plateform which was very easy to install. Very satisfied.
Response from Silk & Snow
Sep 07, 2022
Hi Mark,
We are so pleased that you are enjoying your new S&S mattress and platform bed! Thank you for taking the time to reach out and share your experience with us. Stay cozy!
All the best,
Michelle
Sandra W
Verified Buyer
S&S Hybrid Mattress
Very happy with this purchase. Excellent quality, incredibly comfortable and fast delivery. My daughter is happy with her new big girl bed. In fact, we love it so much that we plan on purchasing another one for the parents bedroom.
Response from Silk & Snow
Sep 07, 2022
Hi Sandra,
Thank you for taking the time to reach out and share your awesome experience with our brand. We are so glad your family is loving the S&S Hybrid and wish everyone many more nights of restful sleep to come!
All the best,
Michelle
Carolina A
Verified Buyer
S&S Mattress
This was my firts sleep on it, i really enjoy it! And the Duved is so pretty and feels good! Im happy with my purchase! Thank you!
Response from Silk & Snow
Sep 07, 2022
Hi Carolina,
We are so glad to hear you are enjoying your new S&S mattress and duvet! Thank you for taking the time to write in and share your feedback with us. Happy sleeping!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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S&S Hybrid Mattress |
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