4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Chantal D
Verified Buyer
Silk Pillowcase
I really like the pillow case and have noticed a decrease in the amount of tangling and frizz for my wavy hair. However, the company states that they are a Canadian company and their mattresses are made in Canada but it was impossible to figure out where the pillowcases were made. It’s a little disappointing and misleading to receive the product and see that they are made in China.
Response from Silk & Snow
Aug 26, 2022
Hi Chantal,
Thank you for taking the time to share your experience with your new silk pillowcase. We are glad you are enjoying your new purchase and understand that the country of origin is not located on the packaging. We will be sure to follow up with the team as we are always looking for ways to enhance our products and services. Once again, thank you for reaching out and taking the time to bring this to our attention. Sincerely, Kaitlyn
David I
Verified Buyer
Egyptian Cotton Sheet Set
Good service. Good product.
Response from Silk & Snow
Aug 26, 2022
Hi David,
We are so happy to hear that you’re enjoying your new Egyptian cotton sheet set! Thank you for taking the time to write to us. Stay cozy! All the best, Kaitlyn.
Stephanie
Verified Email
My partner and I love our mattress. It is firm and supportive as advertised. I hope it will hold up for many years. Beware, it is very heavy (especially in the king size!) Absolutely worth every penny. Very happy with our purchase. Also grateful to the Silk and Snow company for getting it to us despite our very remote location. The upholstered bed frame is also gorgeous and sturdy. Most importantly for me, it doesn't creak! Great products, amazing company!
Response from Silk & Snow
Aug 26, 2022
Hi Stephanie,
That’s fantastic! We’re so thrilled to hear that you’re enjoying your new organic mattress. Thank you for writing in to share your experience with us. Happy sleeping! All the best, Kaitlyn.
Amanda S
Verified Buyer
Hand Knitted Weighted Blanket
Love it. Literally slept like a rock. SO awesome
Response from Silk & Snow
Aug 26, 2022
Hi Amanda,
We’re so glad to hear that you’re enjoying your new weighted blanket! Thank you for taking the time to reach out to us. Wishing you many more nights of restful sleep to come! All the best, Kaitlyn.
Wendy L
Verified Buyer
Upholstered Bed Frame with Headboard
All the pieces were shipped correctly and not damaged upon arrival. Bed frame was easy to assemble. I will admit that I was a bit apprehensive after reading some reviews that said the bed moves when you get up but I didn’t encounter this problem. Overall I’m happy with my first experience with this brand and would recommend this to my friends.
Response from Silk & Snow
Aug 26, 2022
Hi Wendy,
Thank you so much for reaching out to us to share this feedback! We are so pleased to hear that you are enjoying your new bed frame with headboard. Happy sleeping! All the best, Kaitlyn.
Colleen
Verified Email
S&S Hybrid Mattress - Twin
I bought two standard pillows for side sleepers, and although it's the most I've ever paid, they're the BEST by FAR of any we've ever had and we're both 74 and 76!
Response from Silk & Snow
Aug 26, 2022
Hi Colleen,
That's wonderful to hear! Thank you for taking the time to reach out to the team. We’re so happy that you’re enjoying your new S&S purchases. Happy sleeping! All the best, Kaitlyn.
Jean-Patrick D
Verified Buyer
S&S Organic Mattress
The mattress was not right for us. But I did want to leave a review because the quality of it was very good. We ended up using the return policy, and I have to admit that it was very easy and the customer service was excellent. Fast refund too. So I do want to give it 5 stars for the overall experience.
Response from Silk & Snow
Aug 26, 2022
Hi Jean-Patrick, We're sorry to hear that the organic mattress was not suitable for your needs. Thank you for taking the time to write in and share your experience with our brand. We will be sure to pass along your kudos to the customer service team. Wishing you many more comfortable nights of restful sleep ahead! All the best, Kaitlyn
Andrew B
Verified Buyer
Wooden Bed Frame
As promised - super easy to assemble and beautiful to look at!
Response from Silk & Snow
Aug 26, 2022
Hi Andrew,
We’re so happy to hear that you’re enjoying your new wooden bed frame with headboard! Thank you for taking the time to write in and share your feedback. Stay cozy! All the best, Kaitlyn.
Milissa C
Verified Buyer
Surmatelas organique
Beautiful products and so soft to the touch!
Response from Silk & Snow
Aug 26, 2022
Hi Milissa,
Thank you so much for reaching out to us to share this feedback with us! We are so thrilled that you are enjoying your new S&S products. Happy sleeping! All the best, Kaitlyn.
Nicolas B
Verified Buyer
S&S Hybrid Mattress
unfortunately I wasn't satisfied with this mattress. It wasn't firm enough , no support on the sides and too hot.
Response from Silk & Snow
Aug 28, 2022
Hi Nicholas,
Thank you for taking the time to reach out and share your feedback with our brand. We are sorry your new hybrid mattress is not the right for you and if you find that after further testing it remains unsuitable please contact us once you are eligible to return your mattress during your 100 Night Trial. If you have any other questions or concerns please let us know.
Sincerely,
Michelle
Allison M
Verified Buyer
Wooden Nightstand
Stylish and beautiful. These nightstands look fantastic with the Silk and Snow wood bed frame. We absolutely love our set!
Response from Silk & Snow
Aug 26, 2022
Hi Allison,
Thank you so much for reaching out and sharing your great news! We’re so happy to hear that you are enjoying your new wooden nightstand. Happy sleeping! All the best, Kaitlyn.
Allison M
Verified Buyer
Wooden Bed Frame
We bought a new home that had quite a small master bedroom. We needed a low profile king size bed that didn’t take over the whole room. The Silk and Snow wood bed frame is perfect! It looks even better in person and is beautifully designed. Also easy to put together which was a bonus. We got the side tables as well and the whole set looks gorgeous. We’re super happy with our purchase and I would definitely recommend.
Response from Silk & Snow
Aug 26, 2022
That’s wonderful to hear, Allison! We’re so pleased to hear that you're enjoying your new wooden bed frame with headboard. Wishing you many more nights of restful sleep to come! All the best, Kaitlyn
Nadeen R
Verified Buyer
S&S Hybrid Mattress
Very comfortable and easy to set up..would recommend!
Response from Silk & Snow
Aug 26, 2022
Hi Nadeen,
Thank you for taking the time to reach out and share your experience with us. We’re so glad to hear that you’re enjoying your new S&S hybrid mattress! Wishing you many more nights of restful sleep to come. All the best, Kaitlyn.
Kim E
Verified Buyer
Adjustable Pillow (Retail)
Super happy with my new pillow! Supportive enough for my neck but also soft enough it does feel like laying on a board.
Response from Silk & Snow
Aug 26, 2022
Hi Kim,
We’re so happy to hear that you’re enjoying your new pillow! Thank you for writing in to share your feedback. Stay cozy! All the best, Kaitlyn.
Kevan K
Verified Buyer
S&S Hybrid Mattress
I wasn't a believer, and have always opted for the $4k mattress... What a fool I was, getting way better sleeps on the S & S bed in a box then any of the high priced mattresses I've purchased before.
Response from Silk & Snow
Aug 26, 2022
That’s fantastic, Kevan! We’re so thrilled to hear that you’re enjoying your new S&S hybrid mattress. Thank you so much for taking the time to share your experience with us. Stay cozy! All the best, Kaitlyn
Steven a
Verified Buyer
S&S Hybrid Mattress
Three weeks in and the mattress still smells of chemicals. Otherwise it is comfy.
Response from Silk & Snow
Aug 28, 2022
Hi Steven,
Thank you for taking the time to reach out and share your feedback regarding your new hybrid mattress. We are sorry you are still experiencing a smell and if it persists we would recommend you reach out to our customer service team to receive any tips on how to resolve this issue as soon as possible. If you would like to do so, please send us an email to hello@silkandsnow.com.
Sincerely,
Michelle
Dona B
Verified Buyer
Wooden Bed Frame
Exactly how it looks on the picture. Very stylish.
Delivery according to schedule. Even faster than planned.
Delivery according to schedule. Even faster than planned.
Response from Silk & Snow
Aug 26, 2022
Hi Dona,
We are so pleased that you’re enjoying your new wooden bed frame with headboard! Thank you for taking the time to write in to share your experience. Wishing you many more restful nights of comfortable sleep to come! All the best, Kaitlyn.
Joan G
Verified Buyer
Egyptian Cotton Sheet Set
Lovely sheets. Soft and luxurious.
Response from Silk & Snow
Aug 26, 2022
Hi Joan,
Thank you for taking the time to reach out to the team. We’re so glad to hear that you’re enjoying your new Egyptian cotton sheet set. Happy sleeping! All the best, Kaitlyn.
Sydney D
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
These sheets are AMAZING! No word of a lie, we have been having the best sleeps since switching to Silk & Snow linen sheets. My husband runs hot at night and his temperature has been WAY better with the linen sheets - he has been sleeping comfortably through the night and has been telling all his friends about his new sheets! They are easy to clean and very soft (I accidentally got self tanner on the bed sheet and it came off in the washing machine looking good as new which was such a relief). Highly recommend these to anyone in the market for new sheets!!
Response from Silk & Snow
Aug 26, 2022
Hi Sydney,
We are so thrilled to hear that you are enjoying your new sheets! Thank you so much for taking the time to reach out to us to share your experience. Here's to being cozy! All the best, Kaitlyn.
marieeve b
Verified Buyer
Egyptian Cotton Duvet Cover
Bought this duvet cover for my boyfriend because he always get so hot at night. he LOVES it. Doesnt get hot but still has a good fluff.
Response from Silk & Snow
Aug 26, 2022
Hi Marieeve,
Thank you so much for taking the time to reach out to us. We’re so happy that your new Egyptian cotton duvet cover helps your boyfriend stay cool at night! Happy sleeping! All the best, Kaitlyn.
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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