4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Gordon P
Verified Buyer
Adjustable Pillow (Retail)
Innovative Design. High degree of personalization . The definition of comfort.
Response from Silk & Snow
Aug 08, 2022
Hi Gordon,
We’re so pleased that you’re enjoying your new pillow! Thank you for taking the time to write in and share your feedback. Stay cozy! All the best, Kaitlyn.
Kathryn A
Verified Buyer
Wooden Upholstered Headboard
So far, so good!
Response from Silk & Snow
Aug 08, 2022
Hi Kathryn,
We're so glad to hear that you're enjoying your new bed frame with headboard so far! We really appreciate you taking the time to reach out. Stay cozy! All the best, Kaitlyn
Margaret E
Verified Buyer
S&S Hybrid Mattress
The mattress needs handles on the side to improve the ability to move or turn the mattress.
Response from Silk & Snow
Aug 08, 2022
Hi Margaret,
Thank you for taking the time to provide us with feedback on the S&S hybrid mattress. We’re always aiming to enhance our products and appreciate you sharing your experience with us. All the best, Kaitlyn.
Blair M
Verified Buyer
I love my new pillows. A big upgrade to the old ones I had.
Response from Silk & Snow
Aug 08, 2022
Hi Blair,
Thank you for taking the time to write in and share your experience with us. We're so happy that you're loving your new pillows! Happy sleeping! All the best, Kaitlyn
Diane R
Verified Buyer
Egyptian Cotton Sheet Set
Je suis très satisfaite de mes achats, draps en coton égyptien et oreillers. Je les recommande.
Pam A
Verified Buyer
Egyptian Cotton Sheet Set
LOVE my new sheets! So comfy to sleep in.
Response from Silk & Snow
Aug 08, 2022
Hi Pam,
That's wonderful! We're so thrilled to hear that you're loving your new Egyptian cotton sheet set. Thank you for writing in to share the good news. Stay cozy! All the best, Kaitlyn
Ahdela A
Verified Buyer
S&S Hybrid Mattress
I received my mattress delivery to the centre of my walkway if my husband has not gone out to get something from the garage we would not have known it was there. On the website nowhere does the delivery guide mention where your mattress will be delivered it does elaborate on white glove delivery. Terrible customer service rep kept telling me I didn’t pay for white glove so it shouldn’t be delivered inside my door. still waiting for a call back
It’s been a week. Mattress is very hot I bought it for the cooling element. Haven’t had a full night sleep as yet it sinks too much
It’s been a week. Mattress is very hot I bought it for the cooling element. Haven’t had a full night sleep as yet it sinks too much
Response from Silk & Snow
Aug 09, 2022
Hi Ahdela,
Thank you for reaching out and sharing your feedback with our company. We are sorry that your delivery experience did not go as anticipated due to the delivery method from our third party courier. We have taken a closer look at your order and can see you are in the process of returning your mattress at this time as it is not suitable for your needs. Once again, we apologize for the dissapointment you have experienced with your delivery. If you have any other questions or concerns, please send us an email at hello@silkandsnow.com.
Sincerely,
Michelle
Vincianne S
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Les draps les plus confortables que j’ai eu de ma vie ! Je ne m’en passerais plus jamais !
Kristann T
Verified Buyer
S&S Hybrid Mattress
Great support with just enough pressure relief in the top layer of the mattress. We’ve only been sleeping on it for two weeks, but so far so good.
Response from Silk & Snow
Aug 08, 2022
Hi Kristann,
We're so pleased to hear that you're enjoying your new S&S hybrid mattress so far! Thank you for taking the time to write in and share your feedback with the team. Happy sleeping! All the best, Kaitlyn
Tracy J
Verified Buyer
S&S Mattress
The mattress was perfect, however I gave instructions that weren’t followed and my tracking came 1 hr after it had already been dropped off. The problem was I had it delivered out of town from were I live and it was left on the front porch of a house no one was home. I just needed a little notice and got none.
Response from Silk & Snow
Aug 08, 2022
Hi Tracy,
Thank you for taking the time to write to us about your experience. We’re glad to hear that you’re enjoying your new S&S mattress! We will be sure to follow up with the team in regards to your delivery feedback. Wishing you many more nights of restful sleep to come. Sincerely, Kaitlyn
Sarah H
Verified Buyer
S&S Organic Mattress Topper
My mattress seems to have lost its firmness and felt like it was sagging. The firm topper has made a big difference. I really like it. It’s soft but adds firmness at the same time. Quite pleased. It arrived quickly and packaging was good.
Response from Silk & Snow
Aug 05, 2022
Hi Sarah,
Thank you for taking the time to reach out to the team and sharing your feedback. We're so glad to hear that you're enjoying your new S&S organic mattress topper! Happy sleeping! All the best, Kaitlyn
Colleen H
Verified Buyer
Platform Bed
Very pleased with my platform bed which I managed to assemble by myself and I am not particularly adept but I did it and I am 70 yrs old.
Response from Silk & Snow
Aug 05, 2022
Hi Colleen,
That's wonderful news! We're so happy to hear that you're enjoying your new platform bed and had no issues with assembly. Thank you for writing in and sharing your feedback. Stay cozy! All the best, Kaitlyn
pat B
Verified Buyer
S&S Mattress
service was excellent, quick delivery
The mattress is comfortable though I wish it was more firm. Easy setup and best of all no chemical off gassing smell.
The mattress is comfortable though I wish it was more firm. Easy setup and best of all no chemical off gassing smell.
Response from Silk & Snow
Aug 05, 2022
Hi Pat,
Thank you for taking the time to share your feedback on the S&S mattress with the team. Happy sleeping! All the best, Kaitlyn
Jean-Michel N
Verified Buyer
A good medium firm mattress. Fast shipping !
Response from Silk & Snow
Aug 05, 2022
Hi Jean-Michel,
We're so pleased to hear that you're enjoying your new S&S mattress! Thank you for taking the time to write to us with your feedback. Here's to staying cozy! All the best, Kaitlyn
Ghislain T
Verified Buyer
Adjustable Pillow (Retail)
God job
Response from Silk & Snow
Aug 05, 2022
Hi Ghislain,
We're so glad that you're enjoying your new pillow. Thank you for writing in to share your feedback. All the best, Kaitlyn
Kathy P
Verified Buyer
We were in the market for a new duvet. Because of our positive experience with Silk &Snow we began our search here. This quilt does not disappoint. It is the perfect weight for cool and warm sleepers. We love it. Well constructed. It completes our simple minimalist look in our bedroom. Arrived timely and securely packaged. Love this Company and their products.
Response from Silk & Snow
Aug 05, 2022
Hi Kathy,
That's amazing! We're so thrilled that you're loving your new muslin quilt. Thank you for taking the time to share your good news with us. Happy sleeping! All the best, Kaitlyn
Josh S
Verified Buyer
Surmatelas S&S organique
Took my bed from a firm, many pressure points to a softer more relaxed bed. However the topper does retain more heat than i would like as i tend to turn into a heater when i sleep. Overall, still love it
Response from Silk & Snow
Aug 03, 2022
Hi Josh,
That’s wonderful to hear! We’re so pleased that you’re enjoying your new S&S organic mattress topper. Thank you for reaching out to share your experience. Happy sleeping! All the best, Kaitlyn.
Merve A
Verified Buyer
Adjustable Pillow (Retail)
It's a great one size fits all option! Both my partner and I love the comfort. At first, its fullness is perfect for side-sleepers, but the adjustable memory foam takes a few attempts to find the ideal fit if you're a combination sleeper. It doesn't need much fluffing to get its shape back. I took one-star down because stitches around the zipper started coming off quickly after a few nights of adjustment despite being gentle with it.
Update: Outer shell's zipper seems to be defective. The slider has come off the teeth and cannot be reattached. Contacted Silk & Snow to request an exchange.
Update: Outer shell's zipper seems to be defective. The slider has come off the teeth and cannot be reattached. Contacted Silk & Snow to request an exchange.
Response from Silk & Snow
Aug 03, 2022
Hi Merve,
Thank you for taking the time to provide us with feedback on the pillow. We’re always aiming to enhance our products and appreciate you sharing your experience with us. All the best, Kaitlyn.
L S
Verified Buyer
Egyptian Cotton Sheet Set
Soft silky and cool! The most perfect inky indigo blue, goes great with my sweet black lab❤️
Response from Silk & Snow
Aug 04, 2022
Hi L,
Thank you so much for reaching out and sharing your great news! We are thrilled to hear that you are enjoying your Egyptian cotton sheet set. Happy sleeping! All the best, Kaitlyn.
Dulce A
Verified Buyer
S&S Mattress
About two weeks in and this mattress has been a dream! No more back pain and fits perfectly in my bed frame from a different brand.
Response from Silk & Snow
Aug 04, 2022
Fantastic news, Dulce! We are so thrilled to hear that your new S&S mattress topper has helped to alleviate your back pain. Thank you for writing in to share your experience with us! Wishing you many more restful nights of comfortable sleep to come! All the best, Kaitlyn
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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