4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Jill V
Verified Buyer
S&S Mattress
Very comfy and excellent quality. I have 2 of these mattresses now.
Response from Silk & Snow
Aug 03, 2022
Amazing, Jill! We are so glad you're loving your S&S mattresses. Thank you for taking the time to share your feedback with us. Happy sleeping! All the best, Kaitlyn
Tyler E
Verified Buyer
Wooden Bed Frame
Very nice product but extremely difficult to put together. Definitely requires a rubber mallet as pieces are very tight and cannot be slid together by hand the just pressure.
Response from Silk & Snow
Aug 03, 2022
Hi Tyler,
Thank you for taking the time to provide us with feedback on the wooden bed frame with headboard. We’re always aiming to enhance our products and appreciate you sharing your experience with us. All the best, Kaitlyn.
Michelle K
Verified Buyer
S&S Hybrid Mattress
At first I was worried the mattress would be too soft but two nights in and it's a dream - especially in the midst of moving. My back is very grateful.
Response from Silk & Snow
Aug 03, 2022
Hi Michelle,
Awesome feedback! Thank you for taking the time to share your good news. Happy sleeping! All the best, Kaitlyn
James S
Verified Buyer
Wooden Bed Frame
The wood looks beautiful and with 8 feet it feels sturdy. The assembly was a little tricky to get things just right but nice not to have to use tools.
Response from Silk & Snow
Aug 04, 2022
Hi James,
Thank you for taking the time to share your feedback with us. We’re so happy that you’re enjoying your new wooden bed frame with headboard! Stay cozy! All the best, Kaitlyn
Elizabeth G
Verified Buyer
RV Mattress
We bought this mattress after reading the reviews. Our new RV came with the hardest most uncomfortable mattress. The Silk and Snow arrived and our problems were solved. It is truly like sleeping on a cloud.
Love it so much. With the purchase came a beautiful duvet and I purchased the duvet cover which was also a beautiful color. Everything including the customer service is 5 stars for us.
Love it so much. With the purchase came a beautiful duvet and I purchased the duvet cover which was also a beautiful color. Everything including the customer service is 5 stars for us.
Response from Silk & Snow
Aug 04, 2022
Fantastic news, Elizabeth! We’re so thrilled to hear that you’re loving your new RV mattress. Thank you for writing in to share your experience with us. Stay cozy! All the best, Kaitlyn.
Loree H
Verified Buyer
Platform Bed
Sturdy, easy to assemble (did it by myself), fabric is nice. I did purchase "wheel stoppers" for setting the legs on as my bedroom doesn't have carpet.
Response from Silk & Snow
Aug 04, 2022
Hi Loree,
Thank you for taking the time to write to us and share your experience. We’re so glad to hear that you’re enjoying your new platform bed! Happy sleeping! All the best, Kaitlyn.
Andrea L
Verified Buyer
S&S Organic Mattress
I love love love this mattress. I am so happy! I have been searching for an organic mattress for a long time. I was actually on my couch until I found something I wanted to buy. Other comments say its too firm, I didn't think it was, it was just perfect for me.
I was worried that I had it rolled up for too long, and only realized after it might have been bad for the mattress. I was waiting for my bed frame to arrive so had waited. Customer service said 3 weeks is the longest. Maybe I missed that information somewhere? might be important to let people know if it isn't on the site.
Customer service was pretty good, I had called a few times before buying, and these days actually speaking to a person is much appreciated. Friendly service.
I did have a problem when I ordered though, I didn't receive the update email to know when it was being shipped, and when I called I was told I would receive my tracking number that day, which never came. The next day it was at the front door ( I requested the side door since the front is someone else who lives there). Good thing I noticed it before I had to leave for work.
Oh the free pillows are awesome!
I am very happy and just looking for an organic mattress protector now.
I was worried that I had it rolled up for too long, and only realized after it might have been bad for the mattress. I was waiting for my bed frame to arrive so had waited. Customer service said 3 weeks is the longest. Maybe I missed that information somewhere? might be important to let people know if it isn't on the site.
Customer service was pretty good, I had called a few times before buying, and these days actually speaking to a person is much appreciated. Friendly service.
I did have a problem when I ordered though, I didn't receive the update email to know when it was being shipped, and when I called I was told I would receive my tracking number that day, which never came. The next day it was at the front door ( I requested the side door since the front is someone else who lives there). Good thing I noticed it before I had to leave for work.
Oh the free pillows are awesome!
I am very happy and just looking for an organic mattress protector now.
Response from Silk & Snow
Aug 04, 2022
Hi Andrea,
Thank you for taking the time to write to us about your experience. We’re so thrilled that you’re loving your new organic mattress! We will be sure to follow up with the team in regards to your shipping and tracking feedback. Wishing you many more nights of restful sleep to come. Sincerely, Kaitlyn
Kelsey E
Verified Buyer
Down Alternative Duvet
It’s so comfortable—the perfect weight! It’s heavy enough that I can comfortably sleep with it, but it’s not too hot at all. Perfect balance for me!
Response from Silk & Snow
Aug 04, 2022
Hi Kelsey,
We’re so glad to hear that you’re enjoying your new down alternative duvet! Thank you for reaching out to share your feedback with us. Happy sleeping! All the best, Kaitlyn
Zeyad M
Verified Buyer
A little too stiff for my taste
Response from Silk & Snow
Aug 04, 2022
Hi Zeyad,
Thank you for taking the time to provide us with feedback on the organic mattress. We’re always aiming to enhance our products and appreciate you sharing your experience with us. Since you're finding that this mattress is not suitable for you, please feel free to initiate a return during your 100 Night Trial by emailing hello@silkandsnow.com. We remain available if you have any other questions or concerns about your order. Sincerely, Kaitlyn.
Andy B
Verified Buyer
S&S Hybrid Mattress
This bed isn't for me, I've had some of the worst sleeps in my life from it. I sink into the bed too much and it gets too hot for me. I will definitely have to return mine
Response from Silk & Snow
Jul 31, 2022
Hi Andy,
Thank you for taking the time to reach out and share your feedback with our brand. We are sorry you are experiencing issues with your new Hybrid and if you find that after further testing it remains unsuitable, please initiate your return by sending us an email to hello@silkandsnow.com within your 100 Night Trial. If you have any other questions or concerns please let us know.
Sincerely,
Michelle
Rachel B
Verified Buyer
S&S Hybrid Mattress
We purchased the Hybrid mattress and couldn’t be happier with the comfort and quality of it. Customer service kept us informed at all stages and they even called to query the size of duvet I chose because I had ordered the wrong size. They were easily able to correct that and our mattress arrived within a week of ordering.
This mattress is comfortable and quiet and I do not feel my partner’s movement at all. I would happily recommend this model of mattress and Silk and Snow to anyone looking for a mattress in a box that rivals a regular non box one. Technology has come a long way and this mattress is proof of that!
This mattress is comfortable and quiet and I do not feel my partner’s movement at all. I would happily recommend this model of mattress and Silk and Snow to anyone looking for a mattress in a box that rivals a regular non box one. Technology has come a long way and this mattress is proof of that!
Response from Silk & Snow
Aug 04, 2022
Hi Rachel,
That’s wonderful news! We’re so thrilled to hear that you're enjoying your new S&S hybrid mattress. Thank you for taking the time to write in and share your experience. Wishing you many more nights of restful sleep! All the best, Kaitlyn
Jozef Z
Verified Buyer
Wooden Bed Frame
Size, strength, comfort and look absolutely the best.I love the product.
Response from Silk & Snow
Aug 04, 2022
Hi Jozef,
We are so pleased that you’re loving your new wooden bed frame with headboard! Thank you for taking the time to reach out and share your experience with us. Wishing you many more nights of restful sleep to come! All the best, Kaitlyn
Marie M
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
J'ai acheté l'ensemble de draps 4 mcx, queen, rose pétale 100% lin. Ils sont parfaits: la texture du lin, la couleur, la taille, les réactions après quelques lavages et séchages sont comme espérées. Fabriqués au Portugal, ce qui est un plus selon moi.
Kirsten J
Verified Buyer
S&S Hybrid Mattress
I absolutely love this bed. It has amazing support, is cool, and has great edge support. It has very little motion transfer, which with a baby involved is crucial! It was simple to inbox and had no off putting smell.
You never know how buying a bed online will go, but I’m incredibly impressed.
Would definitely buy from this company again In the future.
You never know how buying a bed online will go, but I’m incredibly impressed.
Would definitely buy from this company again In the future.
Response from Silk & Snow
Aug 04, 2022
Hi Kirsten,
Thank you for taking the time to reach out to us. We’re so happy that you’re loving your new S&S hybrid mattress! Stay cozy! All the best, Kaitlyn.
Ingrid S
Verified Buyer
These pillows are AMAZING! Make yourself a nice cup of coffee and enjoy it while you craft your perfect pillow! 😎 Tip: I purchased 4 pillows; make your first pillow and once it is perfect, weigh the insert that’s full of stuffing on a kitchen scale and then your next 3 pillows will be the same..and a breeze! 👍🏼 Thanks for creating such a slick pillow, Silk & Snow!
Response from Silk & Snow
Aug 03, 2022
Hi Ingrid,
We are thrilled that you are loving your new pillows! Thank you for taking the time to write in and share your experience with us. Happy sleeping! All the best, Kaitlyn.
Ivan C
Verified Buyer
Wooden Bed Frame
I love the bed made with great quality Very sturdy. Great color. The only knock is that the assembly is a pain in the ***. I am a construction guy and for me it was a pain in the *** but great bed
Response from Silk & Snow
Aug 03, 2022
Hi Ivan,
Thank you for taking the time to provide us with feedback on the wooden bed frame with headboard. We’re always aiming to enhance our products and appreciate you sharing your experience with us. All the best, Kaitlyn.
Sandra D
Verified Buyer
Flax Linen Flat Sheet
Love these sheets so much. People tired of me talking about them. A perfect bed is everything♥️
Response from Silk & Snow
Aug 03, 2022
Hi Sandra,
That's wonderful to hear! We're so happy that you're loving your new flax linen sheets. Thank you for taking the time to share your feedback with the team. Happy sleeping! All the best, Kaitlyn.
James M
Verified Buyer
Great service delivered on time. Great sleep on our new king size mattress Head board and plat form easy to assemble very well made product.
Response from Silk & Snow
Aug 03, 2022
Hi James,
We are so pleased you’re enjoying your new S&S mattress! Thank you for taking the time to write in to share your experience. Wishing you many more restful nights of comfortable sleep to come! All the best, Kaitlyn.
Stéphany D
Verified Buyer
Super pratique de pouvoir ajouter ou retirer de la bourrure pour avoir l'oreiller parfaitement adapté!
Response from Silk & Snow
Aug 03, 2022
Bonjour Stéphany,
Merci d'avoir pris le temps de nous écrire. Nous apprécions vraiment vos commentaires positifs concernant tous vos nouveaux produits S&S ! Bons dodos ! Cordialement, Kaitlyn
Livia U
Verified Buyer
Silk Pillowcase
Purchased as a gift for my daughter. She loves them. I will definitely get some for myself.
Response from Silk & Snow
Aug 03, 2022
Hi Livia,
We’re so thrilled to hear that your daughter is enjoying her new silk pillowcase! We really appreciate you taking the time to reach out. Happy sleeping! All the best, Kaitlyn.
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
|
S&S Hybrid Mattress |
|
|
Egyptian Cotton Sheet Set |
|
|
Adjustable Pillow (Retail... |
|
Facebook
RaveCapture Commitment
RaveCapture transforms how businesses collect and showcase customer experiences. We take authenticity seriously and only allow 100% verified buyer reviews and UGC.
Guarantee
- RaveCapture Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted
With RaveCapture, you’re not just managing a reputation — you’re sharing the voice of your raving fans.