4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Joanne C
Verified Buyer
great company as they communicate with the buyer . Thanks so much
Response from Silk & Snow
Jun 27, 2022
Hi Joanne,
Thank you for taking the time to reach out to the team! We’re so pleased that you’re enjoying your new Turkish towel. Stay cozy! All the best, Kaitlyn.
Sigrid D
Verified Buyer
Wonderful customer service and the quality of the robes and towels are excellent! I definitely recommend this company!
Response from Silk & Snow
Jun 27, 2022
Hi Sigrid,
We’re so glad that you’re enjoying your new terry bath robe! Thank you for taking the time to reach out to us. Stay cozy! All the best, Kaitlyn.
Eva T
Verified Buyer
S&S Hybrid Mattress
Comfortable mattress, but the top layer has started to lift and bunch.
Response from Silk & Snow
Jun 27, 2022
Hi Eva,
Thank you for your feedback on the S&S hybrid mattress. We’re always looking for ways to enhance our products for the future and appreciate your insight. All the best, Kaitlyn.
Mary I
Verified Buyer
Muslin Coverlet
My husband's new favorite blanket. Breathable for summer but still feels comforting.
Response from Silk & Snow
Jun 27, 2022
Hi Mary,
That’s wonderful news! We’re so glad that you and your husband are enjoying your new muslin coverlet. Thank you for taking the time to write in and share your experience with us. Happy sleeping! All the best, Kaitlyn
Cara L
Verified Buyer
Adjustable Pillow (Retail)
Excellent customer service and even better pillows - they are the perfect combination of firm and soft, no weird smells, and we love the adjustable loft. 10/10 would recommend.
Response from Silk & Snow
Jun 27, 2022
Hi Cara,
We are so thrilled to hear that you’re loving your new pillows! Thank you for taking the time to write to us. Stay cozy! All the best, Kaitlyn.
Melody P
Verified Buyer
Platform Bed
Easy assembly, sturdy and good spacing between the slates. Looks nice too.
Response from Silk & Snow
Jun 27, 2022
Hi Melody,
We’re so glad that you’re enjoying your new platform bed! We really appreciate you taking the time to share your experience. Happy sleeping! All the best, Kaitlyn
Lonny S
Verified Buyer
S&S Hybrid Mattress - Custom
The quality of the matress certainly seems to be as advertised. Before I made a purchase I watched a LOT of review videos and was certain what i wanted was a Hybrid (I'm a back and side sleeper, my wife is predominantly a side sleeper) to accomodate both my wife and myself. I bought this to replace an old trailer matress that was worn out and couldn't support my weight at all so i needed something soft enough to conform and firm enough to support. So far this matress is quite a bit more firm than I had expected/wanted. I either get an 'OK' sleep or I have back pain or a random numb limb if I wake up on my side. I'm optimistic this will soften a little more over time but for now my sleep is hit and miss. A downfall is that we only sleep on this matress once in a while so it could take a bit before anything softens up at all. For us, I think we're going to need to add more of a soft buffer on the top to try to add a layer between us and the matress. To be fair this is not a reflection of the quality of the matress. From the time you unpack it until you feel and see it you know this is an amazing, high quality mattress. For us however the hybrid is just too hard right now.
Crystal A
Verified Buyer
Longer in arms and length than expected. But soft and cozy
Response from Silk & Snow
Jun 24, 2022
Hi Crystal,
Thank you for taking the time to provide us with feedback on the muslin bathrobe. We’re always aiming to enhance our products and appreciate you sharing your experience with us. Stay cozy! All the best, Kaitlyn
Josie M
Verified Buyer
Adjustable Pillow (Retail)
Found it super uncomfortable - I couldn’t sleep and gave me a headache
Domenic V
Verified Buyer
Wooden Bed Frame
Amazing
Response from Silk & Snow
Jun 24, 2022
Hi Domenic,
We’re so glad that you’re enjoying your new wooden bed frame with headboard! Thank you for taking the time to share your experience with the team. Happy sleeping! All the best, Kaitlyn
Daria C
Verified Email
I bought the King size mattress a few months ago and so far I am very happy with it. It is not too firm and not too soft - for me, it has the perfect amount of support and bounce. It is a vast improvement over the foam mattress we were sleeping on before. There is enough space for the both of us and our two cats, with still plenty of room left over. I also like that we don't feel each other's movements while we sleep, which we used to before on our foam mattress. We both have difficulty getting out of bed in the morning because it's so comfortable! The only negative is that the mattress has a weird smell, which I think is the latex. It was very strong when it first arrived and I can still smell it a little bit even after having it for several months. Not sure if this smell will completely go away over time. Other than that we are very happy with the mattress!
Response from Silk & Snow
Jun 24, 2022
Hi Daria,
Thank you for taking the time to provide us with feedback on the organic mattress. We’re always aiming to enhance our products and appreciate you sharing your experience with us. If you find after further consideration it is not suitable, please initiate a return during your 100 Night Trial by emailing hello@silkandsnow.com. We remain available if you have any other questions or concerns about your order. Sincerely, Kaitlyn.
Jayda C
Verified Buyer
S&S Organic Mattress Topper
Not exactly what I was hoping for (more firm than I want) but it’s comfortable, slim, was easy to unbox, and comes with a cover. Shipping was quick!
Response from Silk & Snow
Jun 20, 2022
Hi Jayda,
Thank you for taking the time to reach out to the team. Thank you for letting us know it was not quite what you were looking for and we appreciate you trying it out to see if it is suitable for your needs. We appreciate you sharing your feedback with us and if you have any questions or concerns please email us at hello@silkandsnow.com. Sincerely, Kaitlyn.
Delee A
Verified Buyer
S&S Hybrid Mattress
Mattress was purchased for my 88 year old mother who suffers from chronic back and hip pain and as a result had been unable to sleep through the night in years. However, that has all changed with her new Silk and Snow mattress. She experienced her first solid night's sleep the very first night and has continued to do so every night since.
Response from Silk & Snow
Jun 24, 2022
Hi Delee,
That’s fantastic news! We’re so thrilled that your new S&S hybrid mattress was able to alleviate your mother’s chronic back and hip pain. Thank you so much for taking the time to write in and share your experience with us. Wishing you many more nights of restful sleep! All the best, Kaitlyn.
Karen C
Verified Buyer
Flax Linen Duvet Cover
This is my second purchase and I’ll be back for more! The quality and price can not be beat and shipping is timely!
Response from Silk & Snow
Jun 24, 2022
Hi Karen,
We’re so happy to hear that you’re enjoying your new flax linen duvet cover! Thank you for reaching out to us to share your experience. Happy sleeping! All the best, Kaitlyn
Jennifer I
Verified Buyer
Adjustable Pillow (Retail)
Very happy with this pillow. I don't have a lot to say about it but I think that is the best review for a pillow, because I am not noticing the problems I was having with my old pillow.
Response from Silk & Snow
Jun 24, 2022
Hi Jennifer,
We’re so glad that you’re enjoying your new pillow! Thank you for taking the time to reach out to us. Stay cozy! All the best, Kaitlyn.
maurizio c
Verified Buyer
Muslin Bathrobe
Super soft
Response from Silk & Snow
Jun 24, 2022
Hi Maurizio,
We’re so glad that you’re enjoying your new muslin bathrobe! Thank you for taking the time to write to us. All the best, Kaitlyn.
maurizio c
Verified Buyer
S&S Hybrid Mattress
Best sleep in a long time
Response from Silk & Snow
Jun 24, 2022
Hi Maurizio,
That’s wonderful news! We’re so pleased that you’re enjoying your new S&S hybrid mattress. Thank you for reaching out to share your experience. Happy sleeping! All the best, Kaitlyn.
maurizio c
Verified Buyer
Nice and warm
Response from Silk & Snow
Jun 24, 2022
Hi Maurizio,
We’re so glad that you’re enjoying your new alpaca throw! Thank you for taking the time to write to us. All the best, Kaitlyn.
maurizio c
Verified Buyer
Egyptian Cotton Duvet Cover
Great sheet sets,pillows,duvets
and fantastic mattresses.
and fantastic mattresses.
Response from Silk & Snow
Jun 24, 2022
Hi Maurizio,
That’s fantastic! Thank you for writing in to let us know that you’re enjoying your new Egyptian cotton duvet cover! All the best, Kaitlyn.
Christian C
Verified Buyer
Egyptian Cotton Sheet Set
Our new sheets are a genuine pleasure. Who knew how important good sheets were?
Response from Silk & Snow
Jun 24, 2022
Hi Christian,
Thank you for taking the time to reach out to the team! We’re so thrilled that you’re enjoying your new Egyptian cotton sheet set. Stay cozy! All the best, Kaitlyn.
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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