4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Dianna D
Verified Buyer
Surmatelas organique
We purchased a cooling bed topper and 2 pillows. The topper is very comfortable but I have not noticed the bed any cooler than before. The pillows are very comfortable as well.
Response from Silk & Snow
Jun 21, 2022
Hi Dianna,
Thank you for your feedback on the flax S&S organic mattress topper. We’re always looking for ways to enhance our products for the future and appreciate your insight. All the best, Kaitlyn.
Carolyn C
Verified Buyer
Adjustable Pillow (Retail)
Fantastic!! Super comfortable and supportive! Thank you!
Response from Silk & Snow
Jun 21, 2022
Hi Carolyn,
We’re so glad that you’re enjoying your new pillow! Thank you for taking the time to write to us. All the best, Kaitlyn.
Margaret J
Verified Buyer
Platform Bed
I didn't give you a perfect score because it wasn't as easy as you advertise to put platform bed together, Hard to get into corners with screws and allen key. Other than that, once together, platform is sturdy.
Response from Silk & Snow
Jun 21, 2022
Hi Margaret,
Thank you for taking the time to provide us with feedback on the platform bed. We’re always aiming to enhance our products and appreciate you sharing your experience with us. All the best, Kaitlyn.
janie g
Verified Buyer
Silk Pillowcase
Perfect! Soft and cooling, I love it ✨
Response from Silk & Snow
Jun 21, 2022
Hi Janie,
Thank you for writing in and sharing your feedback with us! We’re so pleased to hear that you’re enjoying your new silk pillowcase. Wishing you many more comfortable nights of happy sleep to come! All the best, Kaitlyn
Valerie B
Verified Buyer
S&S Hybrid Mattress
Came across Silk & Snow accidentally and happy I did. Beautiful design and comfort comparable to one of those too good to be true, hotel beds.
Very pleased with my purchase.
Very pleased with my purchase.
Response from Silk & Snow
Jun 21, 2022
Hi Valerie,
We’re so thrilled to hear that you’re enjoying your new S&S hybrid mattress! Thank you for reaching out to us to share your experience. Happy sleeping! All the best, Kaitlyn
Michelle D
Verified Buyer
S&S Hybrid Mattress
THE most comfortable mattress ever! And delivery was quick.
Response from Silk & Snow
Jun 21, 2022
Hi Michelle,
Thank you for taking the time to reach out to the team. We’re so glad to hear that you’re enjoying your new S&S hybrid mattress. Stay cozy! All the best, Kaitlyn.
Myriam P
Verified Buyer
Hand Knitted Weighted Blanket
Very nice 15lb. blanket in Tempest blue, heavy enough to help with sleeping but not so dense that it's too warm.
Response from Silk & Snow
Jun 21, 2022
Hi Myriam,
We’re so glad that you’re enjoying your new handwoven weighted blanket! Thank you for taking the time to reach out to us. Stay cozy! All the best, Kaitlyn.
Christianne G
Verified Email
S&S Hybrid Mattress - Twin
Nous avons fait l'achat en ligne d'un matelas hybride SS ainsi que de plusieurs accessoires de literie et nous sommes extrêmement satisfait de la facilité de notre démarche. Nous avons reçu notre matelas dans une boite en 2 jours ouvrables! Nous avons aussi communiqué avec Vincent au service à la clientèle car nous avons fait des plusieurs changements de tailles dans nos accessoires. Nous avons été accueilli en français et nos demandes ont été exaucée au delà de nos espérances. Tout est clair et simplifié pour les échanges/retours à effectuer auprès de la compagnie de transport. Il nous reste maintenant à découvrir le confort du matelas agrémenter d'une belle gamme de literie assortie.....à suivre bientôt
Response from Silk & Snow
Jun 18, 2022
Bonjour Christianne,
Merci d'avoir pris le temps de nous écrire. Nous sommes ravis d'entendre tous vos commentaires positifs de votre expérience avec nous. Bons dodos !
Cordialement,
Michelle
Alana d
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Best sheets ever!
Response from Silk & Snow
Jun 21, 2022
Hi Alana,
That’s fantastic! Thank you so much for taking the time to share your experience with us. Happy sleeping! All the best, Kaitlyn
Sarah S
Verified Buyer
We're really happy with our Silk and Snow purchase. We bought a twin mattress for our son and it was really important to us that it was comfortable, environmentally friendly and safe for his health. The mattress shipped out quickly and was delivered soon after. There was a slight off gassing smell when it was opened which I was surprised about but I was hoping it was just the result of the plastic it was packed in. The smell quickly dissipated. The mattress is really comfortable and we're hoping it will last for many years to come. We're considering buying one for ourselves now too.
Response from Silk & Snow
Jun 21, 2022
Hi Sarah,
We’re so thrilled to hear that your son is enjoying his new organic mattress! Thank you for taking the time to provide us with feedback. We’re always aiming to enhance our products and appreciate you sharing your experience with us. Happy sleeping! All the best, Kaitlyn
Edith M
Verified Buyer
Flax Linen Duvet Cover
So soft!
Response from Silk & Snow
Jun 21, 2022
Hi Edith,
We’re so glad that you’re enjoying your new flax linen duvet cover! Thank you for taking the time to write to us. Stay cozy! All the best, Kaitlyn.
Chris W
Verified Buyer
S&S Hybrid Mattress
A bit softer then expected and it has a rip in the bottom and they say it's cosmetic and are hesitant to replace it.
Response from Silk & Snow
Jun 18, 2022
Hi Chris,
Hi Chris,
Thank you for reaching out to share your experience with your new mattress and storage bed. We are sorry that it arrived with an issue and have looked into your order to see that once you have tested your mattress further, to ensure it is a good fit, our team will be addressing the area of concern. If you have any other questions in the meantime, please reach out to hello@silkandsnow.com. Of course, if you find that after further testing this mattress is not the right fit, please initiate your return by email during your 100 Night Trial.
Sincerely,
Michelle
Chris W
Verified Buyer
Storage Bed
I purchased the hybrid mattress and storage foundation. The mattress is a bit softer then expected but it is comfortable if you like that. The mattress is a bit too long for the foundation so I can quite connect the magnetic footboard it has to sit out from the bed around an inch. The biggest issue was it came with a rip in the bottom of the mattress and I called about it and they are hesitant to replace the mattress.
Response from Silk & Snow
Jun 18, 2022
Hi Chris,
Thank you for reaching out to share your experience with your new mattress and storage bed. We are sorry that it arrived with an issue and have looked into your order to see that once you have tested your mattress further, to ensure it is a good fit, our team will be addressing the cosmetic concern promptly. We will be sure to follow up with the team as we are always looking to enhance our products and services for the future. If you have any other questions in the meantime, please reach out to hello@silkandsnow.com.
Sincerely,
Michelle
Melvyn H
Verified Buyer
S&S Organic Mattress Topper
My wife has excessive daytime sleepiness and spends a lot of time in bed. She complained that our Firm mattress was uncomfortable. I decided that before we discard it we ought to try a Silk and Snow latex-foam mattress topper of Medium firmness. We find that the topper makes the bed more comfortable and we have no need to replace the original mattress.
The cotton cover on the mattress topper is rather loose and flimsy, but I expect it to survive for many years. We have not yet tried to wash it.
Additional notes: Our King-sized double bed is actually two extra-long twin beds (each 39" by 80") side by side, with bedding (quilted mattress pad, cotton sheets, and large blankets) spanning and uniting the two beds. Each twin bed has a coil-spring foundation and a very firm four-inch-thick B.F. Goodrich Texfoam latex foam-rubber mattress labeled "Firm, 25-30 lb. Certified Compression". (I don't know how this rating compares with the modern ILD rating system.) We had these beds made to order about 1960 by a small local mattress factory. We chose a heavy, densely-woven cotton ticking and it covers each mattress tightly. There has been no breakdown of the foam rubber or wear of the ticking in over 60 years of daily use.
The cotton cover on the mattress topper is rather loose and flimsy, but I expect it to survive for many years. We have not yet tried to wash it.
Additional notes: Our King-sized double bed is actually two extra-long twin beds (each 39" by 80") side by side, with bedding (quilted mattress pad, cotton sheets, and large blankets) spanning and uniting the two beds. Each twin bed has a coil-spring foundation and a very firm four-inch-thick B.F. Goodrich Texfoam latex foam-rubber mattress labeled "Firm, 25-30 lb. Certified Compression". (I don't know how this rating compares with the modern ILD rating system.) We had these beds made to order about 1960 by a small local mattress factory. We chose a heavy, densely-woven cotton ticking and it covers each mattress tightly. There has been no breakdown of the foam rubber or wear of the ticking in over 60 years of daily use.
Laurie &
Verified Buyer
S&S Organic Mattress Topper
Quick service. I probably should have ordered a softer topper, but we're getting used to the medium.
Response from Silk & Snow
Jun 21, 2022
Hi Laurie,
Thank you for taking the time to provide us with feedback on the S&S organic mattress topper. We’re always aiming to enhance our products and appreciate you sharing your experience with us. If you find after further consideration it is not suitable, please initiate a return during your 100 Night Trial by emailing hello@silkandsnow.com. We remain available if you have any other questions or concerns about your order. Sincerely, Kaitlyn.
Taylor J
Verified Buyer
Wooden Bed Frame
Everything came packaged nicely. Easy assembly and great-looking bed. Happy with the purchase.
Response from Silk & Snow
Jun 20, 2022
Hi Taylor,
We’re so glad to hear that you’re enjoying your new wooden bed frame with headboard! Thank you for writing in to share your experience. Happy sleeping! All the best, Kaitlyn.
Tracey H
Verified Buyer
Flax Linen Duvet Cover
Just one little hole where a few stitches were missed. But I love my new linens!
Response from Silk & Snow
Jun 20, 2022
Hi Tracey,
Thank you for taking the time to provide us with feedback on the flax linen duvet cover. We’re always aiming to enhance our products and appreciate you sharing your experience with us. If you have any further issues with your bedding please send us an email to hello@silkandsnow.com to look into this matter further. We remain available if you have any other questions or concerns. Sincerely, Kaitlyn.
Fran V
Verified Buyer
Adjustable Pillow (Retail)
Love my new pillow and silk pillow case. After the first night I removed some of the filling and it now suits me
perfectly. Am getting a very restful night’s sleep, best in a long time.
I recently purchased three twin hybrid mattresses and one bed frame from Silk and Snow for the grandkids and they love them. This company’s product and service is excellent and I highly recommend them.
perfectly. Am getting a very restful night’s sleep, best in a long time.
I recently purchased three twin hybrid mattresses and one bed frame from Silk and Snow for the grandkids and they love them. This company’s product and service is excellent and I highly recommend them.
Response from Silk & Snow
Jun 20, 2022
That’s wonderful news Fran! We’re so thrilled that your new pillow has helped you achieve a more restful sleep! Thank you for reaching out to us to write about your experience. Happy sleeping! All the best, Kaitlyn.
Tom B
Verified Buyer
S&S Custom Hybrid Mattress
Mattress was in perfect and is so comfortable
Response from Silk & Snow
Jun 20, 2022
Hi Tom,
We’re so glad that you’re enjoying your new S&S hybrid mattress! Thank you for taking the time to write to us. All the best, Kaitlyn.
John W
Verified Buyer
Adjustable Pillow (Retail)
Have struggled to find a pillow I'm happy with, and I think this is the one. Good balance of being soft while still providing plenty of support.
Response from Silk & Snow
Jun 20, 2022
Hi John,
That’s fantastic news! We’re so pleased that you’re enjoying your new pillow. Thank you for taking the time to write in and share your experience. Stay cozy! All the best, Kaitlyn.
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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