4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Vittoria L
Verified Buyer
Egyptian Cotton Duvet Cover
So soft and cosy!
Response from Silk & Snow
Apr 30, 2022
Hi Vittoria,
Amazing feedback! Thank you for reaching out and taking the time to write to us.
All the best,
Michelle
Vance S
Verified Buyer
Flax Linen Duvet Cover
Really happy with the quality. Price point is also good. I’ll be a repeat customer
Response from Silk & Snow
Apr 30, 2022
Hi Vance,
We are so glad to hear you are happy with your new flax linen bedding. Thank you for taking the time to reach out. Happy sleeping!
All the best,
Michelle
Carol S
Verified Buyer
Muslin Quilt
I really love it.its very light weight but cosy at the same time very good size for my split king bed.Thanks for the fast reply for extra washing drying instuctions.good value.
Response from Silk & Snow
Apr 30, 2022
Fantastic news, Carol! We are so happy to hear of your great experience with your new muslin quilt. Thank you for taking the time to write to us. Happy sleeping!
All the best,
Michelle
Katherine K
Verified Buyer
Alpaca Throw
Beautiful light weight but warm throw.
Response from Silk & Snow
Apr 30, 2022
Hi Katherine,
Thank you for reaching out and sharing your feedback with our company. We wish you many more cozy times ahead!
All the best,
Michelle
Shelley B
Verified Buyer
Wool Dryer Balls
I have been sleeping on my mew mattress for over month now and am still loving it. I can’t believe what great sleep I get! No more waking up 5 to 6 times a night trying to find a comfortable position! Thanks Silk and Snow 🥰
Response from Silk & Snow
Apr 30, 2022
Hi Shelley,
That is amazing news! Thank you so much for taking the time to write in and share your experience. Here's to many more restful nights of comfy sleep to come!
All the best,
Michelle
Jamie J
Verified Buyer
Wooden Bed Frame
Lower rating is largely from poor customer service. When I got the bed, one of the boxes was the wrong size. It took a week to get a replacement worked out with customer service and another week for the piece to ship. The communication from customer service was lacking and my replacement pieces were held up during a warehouse closure I was not told about. I was incredibly disappointed that there was no attempt to try to expedite the replacement pieces at all, it would have been faster to order a whole new bed. Now that we've gotten it I'm honestly underwhelmed. The quality is fine and it looks lovely but I do not feel that it was worth the cost or sleeping on the floor while I waited 2 weeks for a piece that the warehouse shipped incorrectly.
Response from Silk & Snow
Apr 29, 2022
Hi Jamie,
Thank you for taking the time to reach out and share your feedback with us. We are very sorry for the speed of resolution regarding the shipment/delivery of your replacement box for your wooden bed frame with headboard. We understand how frustrating this experience can be and please let us know if you have any other issues with your purchase. Once again, we apologize for the experience you have had with our brand.
Sincerely,
Michelle
Jordanna N
Verified Buyer
Egyptian Cotton Sheet Set
Fantastic sheets! Soft and breathable
Response from Silk & Snow
Apr 30, 2022
Fantastic, Jordanna! We really appreciate you taking the time to write in and share your experience. Stay cozy!
All the best,
Michelle
Annick C
Verified Buyer
S&S Hybrid Mattress
So comfy!
Response from Silk & Snow
Apr 30, 2022
Hi Annick,
We are glad to hear your new hybrid mattress is so comfortable! Thank you for taking the time to write to us. Here's to happy sleeping!
All the best,
Michelle
Sandra R
Verified Buyer
Egyptian Cotton Duvet Cover
I ordered mattresses and bedding and am very happy with the quality. There was some miscommunication and delays with my delivery schedule which Carly quickly addressed. I would definitely recommend Silk & Snow.
Response from Silk & Snow
Apr 30, 2022
Amazing, Sandra! We are so pleased to hear you are happy with the quality of your S&S purchases and that your issue was resolved promptly. Here's to many more nights of cozy sleep!
All the best,
Michelle
Amy B
Verified Buyer
Egyptian Cotton Duvet Cover
I absolutely love this duvet! It’s so fluffy and it for sure feels like a hotel bedding which is what I was looking for. And I love that it has a zipper closure cause my last one had buttons and that was not doing it for me. Definitely would recommend.
Response from Silk & Snow
Apr 30, 2022
Hi Amy,
We are glad to hear you are loving your duvet and that hotel luxury feel right at home! Thank you for taking the time to reach out and recommend us.
All the best,
Michelle
Gemma C
Verified Buyer
Egyptian Cotton Pillowcase Set
Another good product. Soft. True colour. I like the fold over flaps so it doesn’t show the pillow.
Response from Silk & Snow
Apr 30, 2022
Hi Gemma,
Thank you so much for taking the time to reach out and share your experience with your egyptian cotton bedding. Here's to many more cozy nights of comfy sleep to come!
All the best,
Michelle
Jordana H
Verified Buyer
So soft! Exactly what we wanted!! Bought for our toddler when he moved into his own big boy bed.
Response from Silk & Snow
Apr 30, 2022
Hi Jordana,
Fantastic news! We are so happy to hear the quilt will bring your toddler some comfort during this transition. Here's to many more cozy nights ahead!
All the best,
Michelle
Lise F
Verified Buyer
Platform Bed
Encore trop tôt pour nous faire une idée mais à date ça se passe assez bien.
Response from Silk & Snow
Apr 27, 2022
Bonjour Lisa,
Merci d'avoir écrit et de partager votre expérience positive avec nous. Nous sommes heureux que vous ayez trouvé le poids parfait et que le processus de retour se soit bien passé. Bon dodo !
Tracy O
Verified Buyer
Pillow Fill
Excellent product and excellent service!
Response from Silk & Snow
Apr 30, 2022
Hi Tracy,
So glad to hear this fantastic news! Here's to happy sleeping!
All the best,
Michelle
Suzie L
Verified Buyer
S&S Organic Mattress
Sleeping better and longer with this mattress, the true test!
Response from Silk & Snow
Apr 30, 2022
Hi Suzie,
We are happy to hear you are sleeping better with your new organic mattress! Thank you for taking the time to reach out and share your feedback. Happy sleeping!
All the best,
Michelle
Karen W
Verified Buyer
Egyptian Cotton Duvet Cover
My shopping experience with Silk and Snow was so easy. They came highly recommended by my daughter and they did not disappoint
The duvet cover is so soft and of great quality. Washes and dries well!
I’ll be buying more bed linen in the near future
The duvet cover is so soft and of great quality. Washes and dries well!
I’ll be buying more bed linen in the near future
Response from Silk & Snow
Apr 30, 2022
Hi Karen,
Thank you for sharing your awesome experience with our brand. We are so happy to hear the experience went so well and look forward to your next purchases. Here's to many more restful nights of cozy sleep ahead!
All the best,
Michelle
Paige B
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Wowzas, am I ever glad I purchased these! I’ve wanted flax sheets for a long time and have done a lot of research. These have exceeded every one of my expectations, and I truly am sleeping better than I have in a long time. It’s like the sheets just cozy me up and cuddle me!
Response from Silk & Snow
Apr 30, 2022
Amazing, Paige! We are thrilled to hear you are sleeping better now with your flax linen bedding. Thank you so much for taking the time to let us know they exceeded all your expectations. Here's to happy sleeping!
All the best,
Michelle
Ben W
Verified Email
Wooden Bed Frame
TERRIBLE EXPERIENCE. It seems they outsource their customer service. They didn't ship our headboard and we can't seem to find any help. We've called and they said they can't find any information that we contacted them and aren't sure where it would be. You would think when you spend 1000$+ they would at least provide great customer support. Very disheartening as it seemed it would be a good experience. Shy away from this company at all cost.
Response from Silk & Snow
Apr 29, 2022
Hi Ben,
Thank you for reaching out to share your exeperience so far with our brand. We are very sorry that you did not receive your headboard at the time of your delivery and can see that you have since been in contact with our customer service team to resolve this matter. We can see that you are all set to receive your headboard very soon, on Monday. Once again, we apologize for the experience you have had with us so far and please let us know if you have any other questions or concerns about your purchase.
Sincerely,
Michelle
Kristie E
Verified Buyer
Adjustable Pillow (Retail)
This helped my neck issues immensely!
Response from Silk & Snow
Apr 30, 2022
Fantastic, Kristie! We are so glad to hear your pillow is helping with your neck issues. Thank you for taking the time to reach out. Here's to many more comfy nights ahead!
All the best,
Michelle
Claire
Verified Email
Flax Linen Duvet Cover
My sheets softened up a bit after a few sleeps, they were definitely not soft at first but the color and the cool feeling while you sleep is amazing. I love my sheets now that they aren't scratchy haha
Response from Silk & Snow
Apr 26, 2022
Hi Claire,
We are sorry that your sheets are not the feeling you are searching for. We have found that after a few more washes the fibres of the linen should soften up but if you are still not satisfied after further testing please initiate a return during your 100 Night Trial. To do so, send us an email to hello@silkandsnow.com. Once again, we are sorry for the dissapointment and if you have any other questions or concerns please let us know.
Sincerely,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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