4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Janice B
Verified Buyer
Adjustable Pillow (Retail)
Love the pillow. Very comfortable and because you can remove some of the filling it adjusts to all sleepers. When the zipper broke the warranty kicked in. Sent a picture of the problem and a new pillow was sent to me.
Response from Silk & Snow
Apr 30, 2022
Hi Janice,
We are glad to hear everything has worked out with your warranty issue and that you love your pillow! Thank you for taking the time to reach out. Happy sleeping!
All the best,
Michelle
Sylvie B
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
J'étais bien enthousiaste à déballer mon colis et à voir la qualité des draps achetés. Toutefois, le service de contrôle et de qualité à manquer un léger détail, il y avait un trou de la grosseur de mon pouce à l'extrémité dans le drap contour que j'ai dû recoudre pour m'assurer qu'il ne prenne de l'expansion.
Response from Silk & Snow
Apr 30, 2022
Nous vous remercions de nous laissez savoir qu'il y avait un problème avec votre drap contour. Si vous rencontrez d'autres problèmes avec votre drap contour, s.v.p. veuillez nous envoyer un courriel à hello@silkandsnow.com pour soumettre toute demande de garantie. Si vous avez d'autres questions, faites-le nous savoir également.
Sincèrement,
Michelle
SADAT C
Verified Buyer
S&S Hybrid Mattress
Too soft
Response from Silk & Snow
Apr 26, 2022
Hi Sadat,
We are sorry you are finding your S&S Hybrid mattress too soft. If you find that after further testing that this mattress is not suitable for you, please send us an email to hello@silkandsnow.com during your 100 Night Trial to initiate a return.
Sincerely,
Michelle
Angela
Verified Email
Down Duvet
Very happy with the new lightweight duvet. Had been using the same duvet for 20 yrs! Was a little nervous to purchase online but after looking for the last couple years I read the re views on this one and took the chance. Glad I did. Not too warm- perfect weight for going into spring and summer months- but probably also great for winter. We are warm sleepers who turn the heat completely off at bed time - which is why I went with the lighter weight and so far neither of us are waking up too warm and even though it’s the light weight it’s still heavy and cozy. Yes there’s the beautiful crinkle sound of a duvet- which I personally love and don’t even notice. Happy customer.
Response from Silk & Snow
Apr 30, 2022
Hi Angela,
Thank you for reaching out and taking the time to share your feedback with our company. We are so glad that you are enjoying your new down duvet and we appreciate your insight on your experience. Happy sleeping!
All the best,
Michelle
Judith C
Verified Buyer
Alpaca Throw
Beautifully soft, elegant, floats, just lovely!
Response from Silk & Snow
Apr 30, 2022
Hi Judith,
We are so glad you are enjoying your new alpaca throw! Thank you so much for writing in and sharing your awesome feedback with us.
All the best,
Michelle
Tracy N
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Linen luxury ! Finest soft and body temperature regulating! I don’t sleep with anything but linen. Quality bedding , I love it !
Response from Silk & Snow
Apr 30, 2022
Excellent news, Tracy! We are so glad you love your new flax linen bedding. Thank you so much for taking the time to write in and share your feedback with our brand. Happy sleeping!
All the best,
Michelle
Mike G
Verified Buyer
S&S Hybrid Mattress
Love this mattress. Early days, but so far I’m sleeping much better.
Response from Silk & Snow
Apr 30, 2022
Awesome, Mike! We are so glad that you are loving your mattress and sleeping better already. Thank you for taking the time to write to us. Here's to many more nights of happy sleep ahead!
All the best,
Michelle
Susan K
Verified Buyer
Alpaca Throw
Amazingly soft. Great customer service
Response from Silk & Snow
Apr 30, 2022
Fantastic news, Susan! Thank you so much for taking the time to leave us a great review. Stay cozy!
All the best,
Michelle
Nazly V
Verified Buyer
S&S Hybrid Mattress
Good mattress. Good Price. Tracking shipping not so great.
Response from Silk & Snow
Apr 30, 2022
Hi Nazly,
Thank you for sharing your experience with your recent S&S purchase. We are happy to hear the mattress is working out well but apologize the tracking and shipping experience was troubling. We will be sure to follow up with the team as we are always looking for ways to enhance our products and services.
Sincerely,
Michelle
Ryan S
Verified Buyer
Wooden Platform Bed
I love this bed. We finally decided to move on from a metal frame and get a mattress that was simple, looks minimalist, and was an all bed frame. So happy we went with Silk and Snow on this; bed was assembled in 15 minutes (definitely use two people), it looks great, had no defects, and it makes no noise. Additionally, our bedroom smells great because of the wood. We don’t have an S&S mattress, but that wasn’t a problem. Highly recommend this frame if you’re looking for a sturdy, all-wood frame.
Response from Silk & Snow
Apr 30, 2022
Hi Ryan,
We are so happy to hear you made the perfect choice going with our wooden bed frame! Thank you so much for taking the time to reach out. Happy sleeping!
All the best,
Michelle
Anne W
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Great quality, lovely to sleep in.
Response from Silk & Snow
Apr 30, 2022
Amazing, Anne! We are so glad you love to sleep in your new flax linen bedding. Thank you for taking the time to share your feedback with us. Happy sleeping!
All the best,
Michelle
Anne W
Verified Buyer
I purchased the bath and hand Turkish Towel set. The quality is great and I am enjoying using them.
Response from Silk & Snow
Apr 30, 2022
Hi Anne,
We are so glad you are enjoying them! Thank you for reaching out and sharing your experience with your turkish towel set.
All the best,
Michelle
Simon d
Verified Buyer
S&S Organic Mattress
Great
Response from Silk & Snow
Apr 30, 2022
Amazing, Simon! Thank you for the 5 star review. Happy sleeping!
All the best,
Michelle
Steven B
Verified Buyer
Adjustable Pillow (Retail)
I like the idea, but it has proved terrible for my stomach sleeper wife. She tried it for 2 weeks. Pulled out different amounts of the inside to make it more stomach friendly. Finally pulled the entire inner section out and was just using the outer cushion. She had migraines, back pain, neck pain until the night she went back to her old $20 pillow and that all went away.
Response from Silk & Snow
Apr 24, 2022
Hi Steven,
Thank you for reaching out and sharing your feedback about your wife's experience using her new pillow. We are sorry that no matter how you adjusted it, it simply did not work out. Since you are within the 100 Night Trial, please send us an email to hello@silkandsnow.com if you would like to return this pillow.
Sincerely,
Michelle
Tammy R
Verified Buyer
Wool Dryer Balls
Love my dryer balls!
Response from Silk & Snow
Apr 30, 2022
Excellent news, Tammy! We are so glad you are loving your dryer balls. Thank you for taking the time to write in to share your feedback.
All the best,
Michelle
Maxime L
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
Amazing product
Response from Silk & Snow
Apr 30, 2022
Hi Maxime,
That is fantastic news! Thank you so much for the great review. Happy sleeping!
All the best,
Michelle
Randy D
Verified Buyer
Egyptian Cotton Sheet Set
The sheets were super smooth with very large corner pockets.
It is so important when buying sheets to not get caught up in thread count. Other sellers of sheets taught high thread counts but the sheets may be rough in texture. These sheets are silky smooth.
We will buy more in the future.
It is so important when buying sheets to not get caught up in thread count. Other sellers of sheets taught high thread counts but the sheets may be rough in texture. These sheets are silky smooth.
We will buy more in the future.
Response from Silk & Snow
Apr 30, 2022
Hi Randy,
We appreciate you taking the time to reach out and share your experience. We are so glad to hear you are liking them and plan to get more too! Here's to many comfy nights to come!
All the best,
Michelle
Emilie d
Verified Buyer
Plush Terry Bath Mat
The towels are lovely and plush, really nice colours as well. Only draw back is they have to be washed a few times to avoid getting fluffs all over your body after a shower. Other wise really wonderful towels.
Response from Silk & Snow
Apr 30, 2022
Hi Emilie,
We appreciate your insight regarding your new bath towel feedback and will be sure to follow up with the team. Thank you for taking the time to write in and share your experience. Stay cozy!
All the best,
Michelle
Sharon K
Verified Buyer
Muslin Coverlet
This is a lovely and soft coverlet. I did have a question when it first arrived and customer service was very responsive.
Response from Silk & Snow
Apr 30, 2022
Hi Sharon,
We are thrilled to hear of your positive experience with our company. Thank you for taking the time to write to us and share your feedback. Stay cozy!
All the best,
Michelle
Kent F
Verified Buyer
S&S Hybrid Mattress
For my preference I wish the mattress was a little firmer but my wife loves it. The service, delivery was quick and easy.
Response from Silk & Snow
Apr 30, 2022
Hi Kent,
Thank you for reaching out and taking the time to write in and share your feedback. We are glad to hear your wife is loving your new mattress but understand you would prefer a firmer feel. Of course, we hope that it might just take a bit more adjusting to your Hybrid but if you still find after further testing you are not satisfied please send us an email to hello@silkandsnow.com during your 100 Night Trial to initiate a return.
Sincerely,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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