4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Michael L
Verified Buyer
Wooden Bed Frame
We love the bed frame it was easy to assemble and we like the double center support on the king frame, but there are concerns about a couple of pieces that show splits and cracks, they are two corner legs and one center support leg. They seem to be ok now but after some use we are a little concerned. I can send pictures if you would like to see our concerns. The frame looks nice and supports the king mattress very well. as long as the legs with cracks hold up we love it.
Response from Silk & Snow
Apr 30, 2022
Hi Michael,
Thank you for reaching out and sharing your concerns and experience with our team. While we are happy to know the frame seems to be working out well so far, we are sorry that it arrived with some cracks on in it on the legs. We can certainly take a closer look to ensure everything is working out as it should be with your new wooden bed frame. Could you kindly send us an email to hello@silkandsnow.com for further assitance.
Sincerely,
Michelle
Elena A
Verified Buyer
Turkish Towel
I love my new Turkish towels, they are soft, stylish and very water absorbing!
Response from Silk & Snow
Apr 30, 2022
Hi Elena,
We are so pleased to hear you are loving your new Turkish towels! Thank you for taking the time to reach out. Here's to being cozy!
All the best,
Michelle
Jean-François D
Verified Buyer
S&S Hybrid Mattress
matelas très confortable
Response from Silk & Snow
Apr 30, 2022
Bonjour Jean-François,
Merci de nous avoir écrit et de partager vos commentaires positifs. En vous souhaitant de nombreuses nuits confortables à venir! Bon dodo !
Cordialement,
Michelle
Lisa D
Verified Buyer
Adjustable Pillow (Retail)
Hello:
I'm truly not pleased with my purchase. For almost $100 (and yes I'm rounding up), a pillow that cost $67.50 should definitely feel better. I've had it for about 3 weeks and it's horrible. It goes flat shortly after I lie on it. I am constantly re-positioning it throughout the night. The only real satisfaction I get out of it is if I sleep on the corner of the pillow. And, like I mentioned previously, for $67.50, a pillow should be much more comfortable than it is. I'm disappointed and I feel as though I've wasted my money based on the reviews of others. I'm truly glad others have achieved some satisfaction. I really am. However, as for me, I remain thoroughly dissappointed and unsatisfied.
I'm truly not pleased with my purchase. For almost $100 (and yes I'm rounding up), a pillow that cost $67.50 should definitely feel better. I've had it for about 3 weeks and it's horrible. It goes flat shortly after I lie on it. I am constantly re-positioning it throughout the night. The only real satisfaction I get out of it is if I sleep on the corner of the pillow. And, like I mentioned previously, for $67.50, a pillow should be much more comfortable than it is. I'm disappointed and I feel as though I've wasted my money based on the reviews of others. I'm truly glad others have achieved some satisfaction. I really am. However, as for me, I remain thoroughly dissappointed and unsatisfied.
Response from Silk & Snow
Apr 24, 2022
Hi Lisa,
Thank you for reaching out regarding your new pillow. We are very sorry to hear it is not bringing you the comfort and support that it should be. Please contact our customer service team to ensure everything is working as it should be with your pillow and to see what we can suggest to help you get the feel you are looking for. Of course, if you would prefer to proceed to a return you can initiate one any time during your 100 Night Trial by sending an email to hello@silkandsnow.com. Once again, we are sorry for the dissapointment and hope to resolve this matter swiftly.
Sincerely,
Michelle
Wanda H
Verified Buyer
Adjustable Pillow (Retail)
OMG!!!!!!! this pillow is be far the best pillow I have ever put my head on, I have tried many expensive pillows nothing compares to this pillow.....this pillow to me is what Heaven would feel like, it is the most amazing pillow,. I have had all my family and friends put their head on my pillow and many have purchased, and are super happy!!! I cant say enough about it, do yourself a favor and buy this pillow...p.s The best part about this pillow is you can remove as much as needed, I have removed 1/2 the stuffing that is to my liking....enjoy and you're welcome!
I highly recommend,
I highly recommend,
Response from Silk & Snow
Apr 30, 2022
Hi Wanda,
Thank you so much for the amazing review! We are thrilled you are enjoying your pillow and wish you many more cozy & comfy times ahead!
All the best,
Michelle
Alexander F
Verified Buyer
S&S Hybrid Mattress
4 Stars for now since we have only slept on the mattress for a week. My wife is larger person and we have been on a search of a hybrid mattress. One that provides some cooling, excellent support for both of us, and the 2nd person remains relatively undisturbed when there is tossing and turning. Ordering was simple, delivery is good time considering many delays during covid for other items we have on order. Two thumbs up!!
Response from Silk & Snow
Apr 27, 2022
Hi Alexander,
Thank you for taking the time to write to us and share your experience with our brand. We are glad that this mattress is working out well so far and wish you many more comfy & cozy nights ahead!
All the best,
Michelle
pantea k
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
We love this , looks and feels really nice. I feel my daughter (3.5 yo) is sleeping better and a bit more deeper through the night with this blanket.
Response from Silk & Snow
Apr 27, 2022
Hi Pantea,
It is fantastic to hear your daughter is sleeping better with a weighted blanket. Thank you for letting us know! Stay cozy!
All the best,
Michelle
Teresa D
Verified Buyer
Adjustable Pillow (Retail)
These pillows are fantastic! Finally, an adjustable pillow. We purchased two, and have now ordered an additional four pillows.
Response from Silk & Snow
Apr 27, 2022
Excellent news, Teresa! We are so happy you are loving your new pillows. Thank you for reaching out. Here's to many more comfy nights ahead!
All the best,
Michelle
Brian S
Verified Buyer
S&S Mattress
Skeptical at first. My skepticism disappeared
quickly. Easy assembly, prompt delivery.
The mattress is firm but gives at pressure points to support this 76 year old body. Deep sleep, no pain shuffling, easy to remake. My last mattress!! Good product and service.
Thanks, Brian Sweezey.
quickly. Easy assembly, prompt delivery.
The mattress is firm but gives at pressure points to support this 76 year old body. Deep sleep, no pain shuffling, easy to remake. My last mattress!! Good product and service.
Thanks, Brian Sweezey.
Response from Silk & Snow
Apr 27, 2022
Hi Brian,
We are so glad your experience with our brand has gone so well and you are enjoying your new S&S mattress. Thank you for taking the time to write in and share your feedback with us. Happy sleeping!
All the best,
Michelle
Kathy P
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
By far the best set of sheets we have slept in. I purchased because of my husband and I having many discussions about temp. Control. We are both very happy with the results. These may seem pricey. But they are well worth it. Excellent quality. Easy care. I have recommended these to family members. Arrived timely. And attractive packaging. Will purchase again.
Response from Silk & Snow
Apr 27, 2022
Awesome news, Kathy! We are so happy to hear that your flax linen sheets are the best you have ever slept on! Thank you so much for taking the time to write in and share your feedback with us.
All the best,
Michelle
Manny C
Verified Buyer
Egyptian Cotton Sheet Set
The bed sheets are incredibly soft. A little thin, but quality is good
Response from Silk & Snow
Apr 27, 2022
Hi Manny,
Thank you for letting us know you are finding the bed sheets so soft. Here's to many more cozy nights ahead!
All the best,
Michelle
Joanne N
Verified Buyer
Down Alternative Duvet
Nice and fluffy not too light nor too heavy
Response from Silk & Snow
Apr 27, 2022
Hi Joanne,
We are so glad to hear this great news! Thank you for taking the time to reach out. Here's to happy sleeping!
All the best,
Michelle
Ashley K
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Qualty of the sheets is great, shipping time was quick! Only thing I was disappointed in was the plastic in the packaging and the dryer balls were made in China. The description describes ethically sourced materials, which seems a little misleading in this case. I appreciate that material sourcing and location of manufacturing are not one in the same but I was still disappointed to see the made in China sticker.
Response from Silk & Snow
Apr 27, 2022
Hi Ashley,
Thank you for reaching out and sharing your insight with our company. We understand your concern and will be sure to follow up with the team as we are always looking for ways to enhance our products and services where we can. If you have any other issues with your order please send us an email to hello@silkandsnow.com.
Sincerely,
Michelle
Jimmy V
Verified Buyer
S&S Hybrid Mattress
Very good mattress.
Response from Silk & Snow
Apr 27, 2022
Amazing news, Jimmy! Thank you for reaching out and sharing your feedback. Here's to many more nights of comfortable sleep to come!
All the best,
Michelle
Lise F
Verified Buyer
Adjustable Pillow (Retail)
J'adore le fait qu'il soit si malléable! Le fait de pouvoir retirer de la mousse mémoire jusqu'à trouver notre confort est vraiment génial! Je me réveillais 4-5 fois par nuit pour retourner ou "reformer" mes anciens oreillers et maintenant... plus du tout! J'ai dépensé des fortunes en oreillers de toutes sortes et je n'avais pas encore trouvé le bon mais cette fois-ci, c'est réglé et quand il sera temps d'en changer, ce sera assurément le même!
Response from Silk & Snow
Apr 27, 2022
Bonjour Lisa,
Merci d'avoir écrit et de partager votre expérience positive avec nous. Nous sommes heureux que vous ayez trouvé le poids parfait et que le processus de retour se soit bien passé. Bon dodo !
Cordialement,
Michelle
Emily A
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
Great
Response from Silk & Snow
Apr 27, 2022
Hi Emily,
Thank you for the 5 stars! Happy sleeping!
All the best,
Michelle
Scott R
Verified Buyer
S&S Hybrid Mattress
Great product and very happy with my purchase so far!
Response from Silk & Snow
Apr 27, 2022
Amazing news, Scott! Thank you for letting us know you are very happy with your S&S hybrid mattress so far. Happy sleeping!
All the best,
Michelle
Shania C
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
One of the reasons I ordered from Silk & Snow is because of their unique colors. You would not believe how hard it was to find burnt orange linen sheets! These sheets are good quality, Canadian made, and exactly what I was looking for!
Response from Silk & Snow
Apr 27, 2022
Hi Shania,
So glad you find exactly what you were looking for in our flax linen sheets! Happy sleeping!
All the best,
Michelle
Kyle J
Verified Buyer
S&S Mattress
Great mattress. But a little too soft around the edges. It’s amazingly comfortable but sink a little bit too much.
Response from Silk & Snow
Apr 27, 2022
Hi Kyle,
Thank you for reaching out and sharing your feedback with us. We are glad to hear you are comfortable however if you find that after further testing you do not find your mattress suitable, please send us an email to hello@silkandsnow.com to initiate a return during your 100 Night Trial.
Sincerely,
Michelle
Michael B
Verified Buyer
Egyptian Cotton Sheet Set
Just got those last week. Very comfortable and seem to be of good quality. Will buy again!
Response from Silk & Snow
Apr 27, 2022
Hi Michael,
Thank you for reaching out and sharing your experience with us. We are happy to hear you are finding your new egyptian cotton sheets so comfortable! Happy sleeping!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
|
S&S Hybrid Mattress |
|
|
Egyptian Cotton Sheet Set |
|
|
Adjustable Pillow (Retail... |
|
Facebook
RaveCapture Commitment
RaveCapture transforms how businesses collect and showcase customer experiences. We take authenticity seriously and only allow 100% verified buyer reviews and UGC.
Guarantee
- RaveCapture Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted
With RaveCapture, you’re not just managing a reputation — you’re sharing the voice of your raving fans.
