Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16248
4 Stars
3165
3 Stars
1485
2 Stars
329
1 Star
343
Reviews 21598
Recommend 10 / 10
TrustScore 9.29 / 10
Sherry H
Feb 09, 2022
Verified Buyer
S&S Mattress
my daughter had back pain from her old mattress. she is 18, way to young for that. ordered her a new mattress and 2 days later the pain was gone. highly recommend!
Response from Silk & Snow
Feb 11, 2022
Excellent news, Sherry! We are thrilled to hear that you're enjoying your S&S mattress and getting a good night's sleep. Thank you for taking the time to write a review, we appreciate your feedback. All the best, Katie
JENNIFER C
Feb 09, 2022
Verified Buyer
S&S Mattress
Very prompt delivery and so far, an extremely comfortable bed. Great value for money.
Response from Silk & Snow
Mar 07, 2022
Hi Jennifer, We're so glad you are finding your new S&S mattress so comfortable! Thank you for reaching out to the team. Happy sleeping! All the best, Michelle
Shahrin K
Feb 09, 2022
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
Pros: very pretty seems high quality.
Cons: the twin size wasn't large enough to fully cover my whole body, though I am 5'2" and average weight. The main issue is that when I turned, parts of my body would no longer be touching the blanket. In addition, the holes were annoying and my toes kept going through. It was also too cooling to be used alone for night time sleep, and too warm to be used with a duvet. All in all I can't see myself using this for more than short naps, and would like to return it.
Response from Silk & Snow
Feb 22, 2022
Hello Shahrin, We really appreciate you taking the time to write to us and share your feedback. We are sorry your Weighted Blanket is not proving to be as functional as you anticipated and can certainly assist you with a return if need be. Please contact us at hello@silkandsnow.com to initiate a return. Sincerely, Michelle
Brian G
Feb 09, 2022
Verified Buyer
Adjustable Pillow (Retail)
The most comfortable pillow I have ever used. Perfect for side sleeping with all of the fill
Response from Silk & Snow
Feb 11, 2022
Great, Brian! We are happy to hear that you’re enjoying your new pillow. All the best, Katie
Gail T
Feb 09, 2022
Verified Buyer
Egyptian Cotton Sheet Set
Was looking for comfortable and feel good sheets! These are amazig and I will be buying another set.
Response from Silk & Snow
Feb 10, 2022
That is great to hear, Gail! Here’s to many more nights of happy sleep! Stay cozy, Katie
ken h
Feb 09, 2022
Verified Buyer
S&S Hybrid Mattress
So far so good. Good service. Arrived in a short time and set up was fast. No off smell at all.
Response from Silk & Snow
Feb 10, 2022
Great news on all fronts, Ken! Here’s to many more nights of happy sleep! All the best, Katie
Anita J
Feb 09, 2022
Verified Buyer
Adjustable Pillow (Retail)
Great quality flax linen sheets!
Response from Silk & Snow
Feb 10, 2022
Thank you for taking the time to write to us, Anita, we appreciate your feedback! All the best, Katie
Frédéric L
Feb 09, 2022
Verified Buyer
Hand Knitted Weighted Blanket
Couverture de très grande qualité, mais n’est pas aussi enveloppante que mon autre couverture en bille de verre.
Response from Silk & Snow
Mar 07, 2022
Bonjour Frédéric, Merci beaucoup d'avoir pris le temps de nous écrire. Nous apprécions vraiment vos commentaires positifs. Bon dodo ! Cordialement, Michelle
Anna O
Feb 09, 2022
Verified Buyer
Down Duvet
Love the quilt. However there was some lack of communication around shipping availability that led to some frustration
Response from Silk & Snow
Feb 11, 2022
Hi Anna, Thank you for taking the time to send us a review, we appreciate your honest feedback. We are sorry to hear about the poor experience you had with our customer service team and do apologize for the frustration that was caused. I wanted to assure you that we note all of the feedback that we receive - good and bad – and we pass it along to ensure that the proper training measures are in place. We work hard to mitigate negative experiences and do hope that you’re enjoying your Silk & Snow quilt despite the lack of communication. All the best, Katie
Nadezhda S
Feb 09, 2022
Verified Buyer
Fantastic mattress, very comfortable and made with healthy materials. Fantastic service, friendly, efficient and professional staff. Highly recommend!
Response from Silk & Snow
Feb 11, 2022
Great news on all fronts, Nadezhda! We are happy to hear that you’re enjoying your new mattress. I will pass your kudos along to the customer service team. Thank you for taking the time to write to us! All the best, Katie
Ryan G
Feb 08, 2022
Verified Buyer
S&S Hybrid Mattress
Awesome mattress. High quality foam layer on top of inner spring. Just the right amount of firmness. I don't like mattresses that you sink into, I want to feel supported. No aches or pains the next morning. Highly recommend!
Response from Silk & Snow
Feb 11, 2022
Great news, Ryan! We are happy to hear that you’re enjoying your new mattress. Thank you for taking the time to write to us! All the best, Katie
Jonathan G
Feb 08, 2022
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
My wife loves this blanket!
Response from Silk & Snow
Mar 07, 2022
Hi Jonathan, Amazing news! We are thrilled your wife loves her Weighted Blanket. Stay cozy! All the best, Michelle
Jacqueline K
Feb 08, 2022
Verified Buyer
S&S Hybrid Mattress
Since I have had this Matress I have been late for work 3 times. I sleep like a baby. No odor when I opened it and I slept on it that night. Love the mattress highly recommended.
Response from Silk & Snow
Mar 07, 2022
Hi Jacqueline, Thank you for taking the time to write to us and let us know your experience with your new Hybrid mattress. Wishing you many more nights of happy sleep to come! All the best, Michelle
Debs G
Feb 08, 2022
Verified Buyer
Egyptian Cotton Sheet Set
Great service and really lovely quality. Yet to see how they stand up to being laundered but very happy so far
Response from Silk & Snow
Mar 07, 2022
Hi Debs, We are so happy to hear this excellent news! Wishing you many more cozy nights of restful sleep to come. All the best, Michelle
Sam M
Feb 08, 2022
Verified Buyer
S&S Hybrid Mattress
The most comfortable mattress I have ever had! So glad I purchased it.
Response from Silk & Snow
Mar 07, 2022
Hi Sam, Thank you for taking the time to share this excellent news! We are so pleased your new Hybrid is the most comfortable bed you've ever had. Wishing you many more nights of restful sleep to come! All the best, Michelle
Alex S
Feb 08, 2022
Verified Buyer
Wooden Bed Frame
Extremely happy with the bed. Originally we were going to have one custom made, but this turned out to be exactly what we wanted. Very solid and the quality is impeccable. Customer service is out of this world. Don’t hesitate to purchase from Silk and Snow!
Response from Silk & Snow
Feb 10, 2022
Hi Alex, Great news on all fronts! We are happy to hear that you’re enjoying your new bed frame. I will pass your kudos along to the customer service team. Thank you for taking the time to write to us! All the best, Katie
Joanne C
Feb 08, 2022
Verified Buyer
Couette en alternative au duvet
Love this duvet by Silk & Snow. So lightweight yet warm! I had ordered one from another supplier which after 1 wash went flat. Hoping this one washes well.

Response from Silk & Snow
Mar 07, 2022
Hi Joanne, We are so happy you love your new Down Alternative Duvet! Thank you for takin the time to reach out. Happy sleeping! All the best, Michelle
Shannon M
Feb 08, 2022
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
We love our new 20# weighted blanket. It's perfect for lounging on the couch as well as for a good night's sleep. Shipping was quick and we've already placed another order with Silk and Snow.
Response from Silk & Snow
Mar 07, 2022
Hi Shannon, We are thrilled you are enjoying your new Weighted Blanket both day and night! Thank you for taking the time to write to us. Here's to many more cozy times ahead! All the best, Michelle
Anna C
Feb 08, 2022
Verified Buyer
Flax Linen Duvet Cover
We love our new duvet!
Response from Silk & Snow
Mar 07, 2022
Hi Anna, Thank you so much for reaching out regarding your new Flax Linen Duvet cover and letting us know you love it. Here's to happy sleeping! All the best, Michelle
Martin D
Feb 08, 2022
Verified Buyer
Down Alternative Duvet/Comforter
Très confortable
Response from Silk & Snow
Mar 07, 2022
Bonjour Martin, Parfait! Nous vous remercions pour votre commentaire positifs. Bon dodo ! Cordialement, Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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