4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Denis G
Verified Buyer
Wool Dryer Balls
Since COVID I've become domestic - dryer balls- who would have thought....great idea, I'm even learning how to juggle with them---less damage !
Response from Silk & Snow
Feb 28, 2022
Hi Denis,
That is awesome news! We are so happy to hear your Dryer Balls are working out so well and that you even started to juggle with them. Super cool! Thank you for sharing this experience with us. Stay comfy!
All the best,
Michelle
Denis G
Verified Buyer
Flax Linen Duvet Cover
Quality product - as with all my purchases from your dependable company.
Response from Silk & Snow
Feb 28, 2022
Hi Denis,
Thank you so much for your feedback! We are so happy you have had yet another positive experience with our company. Happy sleeping!
All the best,
Michelle
Mike O
Verified Buyer
S&S Hybrid Mattress
Waiting for it to expand was the hardest part. Bed is wonderful!
Response from Silk & Snow
Feb 28, 2022
That is great news, Mike! We are so pleased you are finding your new mattress so wonderful. Happy sleeping!
All the best,
Michelle
Francoise P
Verified Buyer
Egyptian Cotton Sheet Set
We love the silkiness of the sheets. The only problem is that they are not a perfect fit , a little to big
Response from Silk & Snow
Feb 28, 2022
Hi Francoise,
We appreciate you taking the time to share your experience with us regarding your Egyptian Cotton Sheet Set. We understand the sheets are a bit too big and will be discussing this further as we are always looking to enhance ourselves where we can. Here's to cozy nights of restful sleep to come!
All the best,
Michelle
Greg A
Verified Buyer
very satisfied. I ordered my mattress on o Sunday January 2 and it was at my door Thursday January 6 . I'd say that's pretty quick delivery time considering the holidays . Unpacked the mattress and set it on my bed waited close to a week to sleep on it just because of work situation and it was quite comfortable. It takes a few sleeps to get used to ,for me anyway , I guess it was due to no lumps and bumps that I was accustomed to with my old mattress. very satisfied
Response from Silk & Snow
Feb 28, 2022
Hi Greg,
Thank you so much for taking the time to write to us. We are very pleased it is working out so well! Happy sleeping!
All the best,
Michelle
Rebecca S
Verified Buyer
S&S Hybrid Mattress
Have only had this mattress for about a week and can already tell the difference when I wake up, absolutely love it!
Response from Silk & Snow
Feb 28, 2022
Amazing, Rebecca! We are very glad to hear you are already feeling the difference your new S&S Hybrid mattress is making. Wishing you many more restful nights of sleep to come!
All the best,
Michelle
LADONNA S
Verified Buyer
Egyptian Cotton Sheet Set
Love these sheets. My only disappointment is that the pillow case is skimpy for a fluffy standard sized pillow.
Response from Silk & Snow
Feb 28, 2022
Hi Ladonna,
Thank you for letting us know your feedback regarding your experience with your Egyptian Cotton Sheet set. We appreciate you bringing this issue up to our attention and will be sure to follow up with the team.
Sincerely,
Michelle
Kelly K
Verified Buyer
Down Alternative Duvet/Comforter
Great quality. Its heavy without being hot - coming from a hot sleeper.
Response from Silk & Snow
Feb 28, 2022
Hi Kelly,
That is so great to hear! Thank you for reaching out and sharing your feedback with us. Here's to many cool and cozy sleeps to come!
All the best,
Michelle
Shirly F
Verified Buyer
Flax Linen Flat Sheet
Love it ! It’s very good quality, the only issue I have is it is a bit rough, but I’m hoping that it will get softer the more I was it.
Response from Silk & Snow
Feb 28, 2022
Hi Shirly,
Thank you for taking the time to share you insight on your Flax Linen. We agree that washing should help soften your sheet. However, if you find that they are still not suitable for you during your 100 Night Trial please send us an email at hello@silkandsnow.com to initiate a return.
All the best,
Michelle
Robert K
Verified Buyer
Wooden Bed Frame
Beautiful solid wood. Intriguing tongue in groove design with no screws, bolts or nails. Beautiful bed.
Response from Silk & Snow
Feb 10, 2022
Excellent, Robert! We are thrilled to hear that you're enjoying your bed frame. Thank you for taking the time to write a review, we appreciate your feedback.
All the best,
Katie
Felicia R
Verified Buyer
Flax Linen Duvet Cover
Great purchase!
Response from Silk & Snow
Feb 28, 2022
Great news, Felicia! Thank you for the 5 stars! We wish you many more cool and comfy nights to come.
All the best,
Michelle
Edna N
Verified Buyer
Silk Pillowcase
Good but not as smooth as I would have liked.
Josee D
Verified Buyer
satisfied with the mattress....received the mattress protector instead of the actual mattress at first. Service was quick to rectify the error
Response from Silk & Snow
Feb 28, 2022
Hi Josee,
We appreciate you sharing your feedback regarding your S&S mattress delivery experience and that you are enjoying the mattress. Here's to happy sleeping!
All the best,
Michelle
Roshan F
Verified Buyer
S&S Hybrid Mattress
Great mattress but unfortunately didn't work for us. Memory foam is too soft for us. We tried hard to love the mattress though.
Response from Silk & Snow
Feb 28, 2022
Hi Roshan,
Thank you for takin the time to reach out and share your feedback on your S&S Hybrid mattress. We understand it was simply not suitable for your needs and can see that you have already begun your return. Of course, if you ever have any other questions or concerns please let us know.
All the best,
Michelle
katerina p
Verified Buyer
Platform Bed
We like this bed, good quality for the price, easy to assemble, we hope it will last long.
Response from Silk & Snow
Feb 28, 2022
Hi Katerina,
We appreciate you taking the time to share your feedback with us. Wishing you many more comfortable nights of rest ahead!
All the best,
Michelle
Customer
Verified Buyer
Down Alternative Duvet/Comforter
It took a few nights to fully appreciate how much of a difference it makes, but I love this duvet. I sleep hot and the all-season down alternative is the perfect warmth for winter. It's so soft and the way it moves and crinkles is exactly what I was looking for. I also think it gets even softer with time. Good value considering how much more expensive other brands are. It also stays in place in my duvet cover, especially when using the corner ties (and my cover is not Silk & Snow).
I docked a star only because not even half of it fits into my washing machine, so I can't speak to how it would wash. This is truthfully more of a problem with the machine than the duvet, but I wish there had been a disclaimer on the website; it feels a bit misleading to say it's machine washable when it might not fit in most normal-sized washing machines and this was one of the reasons I bought it.
All of that said, I am happy with this purchase and would recommend it to others.
I docked a star only because not even half of it fits into my washing machine, so I can't speak to how it would wash. This is truthfully more of a problem with the machine than the duvet, but I wish there had been a disclaimer on the website; it feels a bit misleading to say it's machine washable when it might not fit in most normal-sized washing machines and this was one of the reasons I bought it.
All of that said, I am happy with this purchase and would recommend it to others.
Response from Silk & Snow
Feb 28, 2022
Hi there,
We appreciate you taking the time to share your insight on your experience with your Down Alternative Duvet. Thank you for reaching out to let us know of the difference this duvet has made for you when you sleep. While we are glad it is working out so well, we will be sure to bring this comment up with the team for further discussion as we always try to enhance our products and services in the future.
Sincerely,
Michelle
Chad D
Verified Buyer
Upholstered Bed Frame with Headboard
Love this bed so much!
Response from Silk & Snow
Feb 28, 2022
Hi Chad,
Thank you for sharing your experience! We're thrilled you love your new Bed Frame with Headboard. Here's to many more cozy nights of sleep to come!
All the best,
Michelle
Stephanie W
Verified Buyer
Upholstered Bed Frame with Headboard
I love this bed! It was super easy to assemble, arrived fairly quickly and looks great. It’s very sturdy and I love the colour. Would highly recommend it.
Response from Silk & Snow
Feb 28, 2022
Excellent news, Stephanie! We're so happy you highly recommend your new Bed Frame with Headboard and thank you for sharing your feedback. Happy sleeping!
All the best,
Michelle
Vicky R
Verified Buyer
Flax Linen Duvet Cover
Love the sheets and duvet!
Response from Silk & Snow
Feb 28, 2022
That is awesome news, Vicky! We are thrilled you love your new Flax Linen set and really appreciate you taking the time to write to us. Happy sleeping!
All the best,
Michelle
Deidre D
Verified Buyer
S&S Hybrid Mattress
I was very happy to receive my new bed and mattress! Thae people that I dealt with at your company were polite, friendly and knowledgeable. I was pleased with how easy the bed was to put together but a little disappointed with how the headboard was finished. The top right hand corner appeared unfinished. While I am finding the mattress comfortable so far I am reserving judgement until I have slept on it for a while longer
Response from Silk & Snow
Feb 28, 2022
Hi Dierdre,
We really appreciate you taking the time to reach out and share your experience with your Silk & Snow products. We understand the dissapointment you have experienced and if you would like us to look into this matter further please contact us at hello@silkandsnow.com. Once again, we are sorry for the issue you are experiencing and please let us know if you have any other questions or concerns in the future.
Sincerely,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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