4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Isabelle L
Verified Buyer
Silk Pillowcase
Great purchase! Happy to support a Canadian company. Thank you!
Erin N
Verified Buyer
Hand Knitted Weighted Blanket
The blanket was as expected. Customer service was helpful when Fedex repeatedly messed up the delivery.
Julie D
Verified Buyer
Flax Linen Duvet Cover
We ordered the flax linen sheets and duvet (alternative downe) in a mixture of oat and marble white color. We're really happy with everything. Like we've heard from others, the linen sheets take some getting used to as they are not as soft as cotton, but we actually really like the feel of them, they are more crisp and you don't feel as hot in them. We got the all-season duvet which is perfect for our winter temperatures (Ottawa, Canada) but will definitely have to get the lighter one for the rest of the year. Overall a great purchase, great quality and no complaints so far!
Pierre Antonuk
Verified Buyer
Matelas S&S Hybride
So far, so good. The mattress is very comfortable and seems to be well made and designed. My old mattress was sagging on the sides because of my bad habit of sitting on the edge of the bed for long periods. With my new mattress, I am a bit more careful but reasonably confident. The customer service is also very efficient.
Response from Silk & Snow
Jan 23, 2022
Bonjour Pierre,
Merci d'avoir pris le temps de nous écrire et dans l'esprit de votre demande, nous vous répondrons en français. Nous apprécions que vous partagiez votre expérience et sommes désolés que vous continuiez à recevoir des e-mails en anglais. J'ai contacté l'équipe afin que nous puissions réparer cette erreur de notre côté immédiatement.
Sincèrement,
Michelle
Sarah H
Verified Buyer
Storage Bed
Happy with this bed for the price - be careful if using on wood floors. It has scratched ours badly.
Sarah H
Verified Buyer
Flax Linen Duvet Cover
I’m disappointed with these. They are super rough and don’t wash up well. I expected with linen to experience a soft rumpled look. These are disheveled-and-untidy looking wrinkly even after removing promptly from the drier. Wish I could get a refund on these; I have been very pleased with Silk and Snow on other occasions. These are just a ‘miss’ for me.
Response from Silk & Snow
Jan 23, 2022
Hello Sarah,
Thank you for taking the time to write to us and share your experience you have had with your Flax Linens. We apologize that they are not satisfactory and as you are within your 100 Night Trial you can return them if they are not suitable. If you would like to initiate the process, please email us at hello@silkandsnow.com.
Sincerely,
Michelle
Keri Y
Verified Buyer
Muslin Coverlet
It’s soft and breathable and helps me to stay cool when I sleep. I am very happy with this purchase.
John G
Verified Buyer
Wooden Bed Frame
I love it. Easy to assemble. Well built and beautiful.
Response from Silk & Snow
Feb 10, 2022
Great news, John! We are happy to hear that you’re enjoying your new wooden bed frame! All the best, Katie
Alan N
Verified Buyer
Wooden Bed Frame
Overall, great bed. I’m happy with my purchase. It’s a very study bed. The only 2 complaints would be that joining the pieces wasn’t so easy as seen in the instructional video where the person just slides the pieces together and apply a bit of pressure. I weigh a 169lbs and applied my entire body weight to join the corners together and 2 of corners weren’t so easy. I had to use a rubber mallet to hammer it in. Also, 1 of 2 centre support beams on the kind size bed was missing a drilled hole for the legs. Not a huge problem for me since I have a drill. But if I didn’t, it would have been most frustrating since I had already taken apart my original bed. If it weren’t for these 2 items, I would have given it 5 stars.
Those who are getting the headboard, you will definitely need 2 people to put it together for sure since it is heavy and requires someone to hold it steady.
Those who are getting the headboard, you will definitely need 2 people to put it together for sure since it is heavy and requires someone to hold it steady.
Mark K
Verified Buyer
S&S Hybrid Mattress
It's more on medium soft. I used to sleep with medium firm because of my scoliosis. Switching to this bed is very painful for my back during the first 2 weeks. I really don't notice the difference of their hard spring in the sides and the middle back to give you more support so I think it's just a gimmic. There is also a problem with the delivery because of the missing pillows. Their customer support is fast to reply and really friendly but I think they could improve their process and communications with their logistics and customer if there is missing items.
I guess there are better beds out there for half the price.
I guess there are better beds out there for half the price.
Response from Silk & Snow
Jan 23, 2022
Hi Mark,
Thank you for taking the time to write to us and we appreciate you sharing your experience. We are very sorry you have had issues with your Hybrid mattress and the delay for the delivery of your pillows. We have taken a look at your order and can see you have resolved these matters but if you ever have any other questions or concerns about your order please reach out to hello@silkandsnow.com for further assistance. Once again, we apologize it was not suitable for your needs and for the experience you have had with our company.
Sincerely,
Michelle
Katherine S
Verified Buyer
S&S Hybrid Mattress
just had our new mattresses for a week, really comfortable, sleeping well. thank you.
Elizabeth B
Verified Buyer
Hand Knitted Weighted Blanket
I bought the blanket with the hope that it would give me a better sleep as is advertised. Unfortunately for me, that is not the case. I do not sleep any better and in fact a couple nights, not as good. I gave up using it. It is very disappointing and was a waste of money.
Response from Silk & Snow
Jan 23, 2022
Hello Elizabeth,
Thank you for taking the time to reach out and share your experience with us. We are very sorry to hear of your dissapointment as we never want our customers to feel as though they have wasted their money. As you are within your 100 Night Trial period you can initiate a return if this blanket is not working out. To proceed, please email us at hello@silkandsnow.com.
Sincerely,
Michelle
Alexandra C
Verified Buyer
Silk Pillowcase
Really love the effects and colour of my pillow. And it arrived quickly. Definitely recommend.
Kirsty M
Verified Buyer
Muslin Quilt
This is my favourite blanket, it’s so soft. It feels like an old worn blanket, but looks nice and new. It is thin, it surprisingly warm. Love it.
Stéphanie G
Verified Buyer
Adjustable Pillow (Retail)
Je m’attendais à un oreiller extraordinaire, pour moi il est très ordinaire mis à part le fait qu’il reste frais et son nettoyage est facile.
Christopher L
Verified Buyer
WIFE AND I ARE VERY HAPPY WITH OUR KING S&S , WE ALREADY REFERRED OUR FAMILY TO YOUR BRAND, MY BROTHER CANT WAIT TO GET HIS, NOTHING BUT LOVE FOR YOU GUYS, TOP NOTCH
Simon-Pierre C
Verified Buyer
Adjustable Pillow (Retail)
Really good pillow!
Paul F
Verified Buyer
S&S Hybrid Mattress
We’ve been sleeping on the Hybrid mattress for two weeks now. I was concerned it would be too firm but I find the firmness is perfect. Can’t beat this mattress for the comfort and price.
Elisa I
Verified Buyer
Storage Bed
Took a while before ordering this bed because of comments about the drawer . Glad to report that it does in fact now stay in place with the added magnets . Simple to put together , slick look, extra storage is very practical .
The oatmeal color is more of a greige - keep that in mind for decor purpose .
All in all , I’ve had great customer experience with this company and I’m glad I chose to order from them .
The oatmeal color is more of a greige - keep that in mind for decor purpose .
All in all , I’ve had great customer experience with this company and I’m glad I chose to order from them .
James J
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Great customer service, fast shipping! Sheets are the most comfortable we’ve ever slept on. Soft and breathable so east to regulate body temperature. Would highly recommend.
Response from Silk & Snow
Feb 25, 2022
Hi James,
That is fantastic news! We are so thrilled to hear of your positive interaction with our brand and appreciate you taking the time to reach out and share your experience. Happy sleeping!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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