4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Camille V
Verified Buyer
Matelas S&S Hybride
J’adore notre nouveau matelas!! Je recommande fortement!!
Response from Silk & Snow
Feb 25, 2022
Bonjour Camille,
Merci beaucoup pour vos commentaires positifs! Nous apprécions vraiment que vous preniez le temps de nous écrire. Bon dodo !
Cordialement,
Michelle
Danny N
Verified Buyer
S&S Organic Mattress
Comfortable bed. Seems to have the right amount of firmness but a little cushion too. Love it
Response from Silk & Snow
Feb 25, 2022
Hi Danny,
Thank you for taking the time and sharing your experience with us. We are so pleased you are loving your new Organic mattress with just the right amount of firmness and softness. Wishing you many more happy sleeps ahead!
All the best,
Michelle
Michele U
Verified Buyer
Flax Linen Duvet Cover
LOVE our duvet cover! The texture and feel is exactly what I was looking for! Thank you!!
Response from Silk & Snow
Feb 25, 2022
Hi Michele,
We are thrilled you love your new Flax Linen Duvet cover! Thank you for taking the time to write and share your positive feedback with us. We wish you many more cozy nights of sleep!
All the best,
Michelle
Carl H
Verified Buyer
Flax Linen Duvet Cover
Very happy with our purchase. Excellent quality, worth the price.
Response from Silk & Snow
Feb 25, 2022
Awesome news, Carl! We are so thrilled to hear you are very happy with your purchase. Thank you for taking the time to write to us. Here's to being cozy!
All the best,
Michelle
Ellie B
Verified Buyer
Flax Linen Duvet Cover
Beautiful duvet, perfect fit, + the zip closure is magical!
Response from Silk & Snow
Feb 25, 2022
Hi Ellie,
We appreciate you reaching out and sharing your feedback. We are happy you are enjoying your new Flax Linen Duvet cover. Happy sleeping!
All the best,
Michelle
LOUISE M
Verified Buyer
Adjustable Pillow (Retail)
Wonderfully soft an smooth. I’ll never go back to other pillow cases
Response from Silk & Snow
Feb 25, 2022
Hi Louise,
That is excellent news! We are so thrilled you are loving your new S&S Pillowcase. Here's to many more comfy nights to come!
All the best,
Michelle
Javeria Khanum
Verified Buyer
Wooden Platform Bed
Had some difficulties in the beginning as I got wrong delivery….but customer care response was very cooperative and they resolved the issue…very satisfied with the king size bed frame.
Response from Silk & Snow
Jan 22, 2022
Hello Javeria,
We appreciate you taking the time to reach out and share your feedback with us. We are very sorry your bed frame assembly has been difficult and time consuming but we can see you have been in communication with our team to resolve this issue. I understand that you are currently in contact with the customer experience team and are working towards a solution. We would like to retake this opportunity to apologize as we never wish our customers to have a bad experience with our brand.
Sincerely,
Michelle
Karen U
Verified Buyer
Flax Linen Duvet Cover
The colour is beautiful and the sheets feel luxurious. I am very happy with my purchase of the douvet cover and sheet set. Arrived fairly promptly.
Response from Silk & Snow
Feb 25, 2022
Hi Karen,
Thank you for sharing your experience with us and we appreciate you taking the time to reach out. We are glad to know that your Flax Linen feels luxurious and are enjoying the colour as well. Happy sleeping!
Marilyn M
Verified Buyer
Down Alternative Duvet
Warm and cosy and well made. We are very pleased
Response from Silk & Snow
Feb 25, 2022
Hi Marilyn,
We are so happy you are very pleased with your new Down Alternative Duvet. We wish you many more relaxing nights of sleep to come!
All the best,
Michelle
Denis G
Verified Buyer
Flax Linen Pillowcase Set
Quality product !
Response from Silk & Snow
Feb 25, 2022
Excellent news, Denis! We are very pleased you like your new Flax Linen Pillowcases. Happy sleeping!
All the best,
Michelle
Emilie U
Verified Buyer
Wooden Platform Bed
It's a sturdy base and wasn't hard to assemble with a bit of help.
Response from Silk & Snow
Feb 10, 2022
Wonderful, Emilie! Here’s to many more nights of happy sleep!
All the best,
Katie
Wendy O
Verified Buyer
Storage Bed
I’m still waiting for hear back from the company about my dissatisfaction with their product. It’s been days and no response. The bed is very cheap. None of the pieces feel like solid wood. They are covered with a thin layer of some sort of cushioning which makes noise in spots when you lean on the headboard. The cushioning also looks uneven in some spots. The headboard is not one solid piece. It screws onto the frame that goes around the bed so that when you lean back on the headboard in bed it moves back and forth. My 4 year old can wiggle it with her hand. The storage drawer is not attached to the bed. When you wheel it out its very uneven and isn’t on any sort of track.
Upon receiving the bed there are no directions on where to find the instructions to put bed together. Apparently they are hidden in the footboard along with the slats. If my husband hadn’t spent 3 hours putting it together I would have returned it. I wouldn’t spend more than $200 for this bed knowing what I know now. I’m in the market for a new mattress and new sheets but the (lack of) customer service for this company I won’t be purchasing that from them.
Upon receiving the bed there are no directions on where to find the instructions to put bed together. Apparently they are hidden in the footboard along with the slats. If my husband hadn’t spent 3 hours putting it together I would have returned it. I wouldn’t spend more than $200 for this bed knowing what I know now. I’m in the market for a new mattress and new sheets but the (lack of) customer service for this company I won’t be purchasing that from them.
Response from Silk & Snow
Jan 23, 2022
Hello Wendy,
We appreciate you sharing your feedback with our company. We are so sorry for the issues that you have been faced with regarding our response speed and overall quality issues you have had so far with your Storage Bed. We have looked into your order and can see that a customer service representative has contacted you about your order. We understand this experience was frustrating and we will be sure to follow up and continue this conversation within the team. We are always looking to enhance our products and services where we can in the future and thank you for taking the time to write to us. Again, we apologize for the inconvenience and disappointment that you have had with our product and brand. If you have any other questions or concerns our team will be here to assist you.
Sincerely,
Michelle
Nazareth Teklemariam
Verified Buyer
S&S Hybrid Mattress
I love the mattress. Easy to set up & It is very comfortable I would recommend .
Response from Silk & Snow
Jan 22, 2022
Hi Nazareth,
That is excellent to hear! Thank you for taking the time to write to us. Wishing you many nights of happy sleep ahead!
All the best,
Michelle
Alpenes K
Verified Buyer
S&S Hybrid Mattress
very good
Response from Silk & Snow
Feb 25, 2022
Hi Alpenes!
Thank you for the 5 star review!
All the best,
Michelle
Tamara Kondra
Verified Buyer
Hand Knitted Weighted Blanket
Bought this as a gift for our daughter, ordering experience was excellent and she loves the blanket! Ordering one now for our Son!
Response from Silk & Snow
Jan 22, 2022
Awesome, Tamara! We are so pleased your gift was a success and we hope your son loves his too. Here's to staying cozy!
All the best,
Michelle
Maricris C
Verified Buyer
Muslin Duvet Cover
We are so happy with our purchase! The quality and comfort of our new bed pieces enhance our sleep experience, def a feel of hotel luxury in the comfort of our own home.
Response from Silk & Snow
Feb 25, 2022
Great news, Maricris! We thank you for reaching out to us. We're happy to know you will be getting that comfortable & luxurious hotel experience every night! Here's to being cozy!
All the best,
Michelle
Lisa F
Verified Buyer
Down Alternative Duvet/Comforter
Love this comforter- perfect size and weight- great quality!
Response from Silk & Snow
Feb 25, 2022
Hi Lisa,
Thank you for taking the time to write to us and share your insight on your new Down Alternative Duvet. We are very pleased you are enjoying it so much and thank you for reaching out. Happy sleeping!
All the best,
Michelle
Diarmuid O
Verified Buyer
Egyptian Cotton Sheet Set
Great sheets; cool, smooth and comfortable.
Response from Silk & Snow
Feb 25, 2022
Hi Diarmuid,
Thank you for letting us know you are finding your new Egyptian Cotton Sheets so comfortable, not to mention cool and smooth too. We wish you many more relaxing night's of sleep to come!
All the best,
Michelle
Dylan P
Verified Buyer
Egyptian Cotton Sheet Set
Not gonna lie I was a little nervous about the softness before I received it as it was only 300 thread count although I knew it was in the optimum thread count range. But when I received the sheets, they fell no short of luxury. The sateen weave and quality of Egyptian cotton is SUPERB! The lower thread count gives more ventilation for hot sleepers like me and the material feels so light and soft all through the night. My old microfiber sheets would get hot throughout the night, but these sheets stay cool to the touch even on the parts you are sleeping on! Needless to say, I would highly recommend these sheets. Silk and Snow did a wonderful job with the quality and certifications of the sheets to ensure great satisfaction and I am truly satisfied with the purchase.
Response from Silk & Snow
Feb 25, 2022
Excellent feedback, Dylan! Thank you so much for taking the time to share your feedback with us. We are glad you are enjoying them and finding them cool all night long! Happy sleeping!
All the best,
Michelle
Samantha B
Verified Buyer
Hand Knitted Weighted Blanket
I love my blanket and use it every night. I sleep so much better. I especially love that it has no beads in it. Only thing is I wish it was a bit wider.
Response from Silk & Snow
Feb 25, 2022
Hi Samantha,
We appreciate your feedback regarding your Weighted Blanket experience. Thank you for taking the time to write to us. Wishing you many more comfortable & relaxing nights ahead.
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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