4.6
From 1
to 5
Reviews
21593
Recommend
10 / 10
TrustScore
9.29 / 10
Carly A
Verified Buyer
Hand Knitted Weighted Blanket
Shipping process was a bit slower than anticipated, but the blanket was well worth the wait! It's beautiful, and sooo relaxing to lay under.
Response from Silk & Snow
Aug 26, 2021
Hi Carly,
Thank you for taking the time to write to us, we appreciate your honest review and feedback. We are sorry to hear about the poor experience with the late delivery. We are very happy to hear that you're enjoying your Weighted Blanket and once again we do apologize for the late delivery.
All the best
Katie
Adam G
Verified Buyer
S&S Hybrid Mattress
This mattress is extremely comfortable, I've slept on it twice since I received it and they've been the two best nights of sleep I've had in the last year (that sounds like a cliche review but it's the honest truth). The pillow that came with it has also become my preferred pillow and trust me when I say that I'm a real high-maintenance baby about the type of pillow I use. I would for sure recommend this mattress to others.
I'm giving four stars out of five for one reason and one reason only - the shipping process was a major headache. I know that FedEx has nothing at all to do with you other than getting the mattress from point A to point B but their system of informing people estimated drop off dates is extremely confusing. I took one whole day and waited here for the mattress and it didn't show up even though it was the estimated drop off day. Then they showed up on a day when I wasn't here even though the estimated drop off date hadn't been updated from the day before. On the third attempt I connected and got the mattress. Otherwise this would be a 5 star rating for sure.
Adam
I'm giving four stars out of five for one reason and one reason only - the shipping process was a major headache. I know that FedEx has nothing at all to do with you other than getting the mattress from point A to point B but their system of informing people estimated drop off dates is extremely confusing. I took one whole day and waited here for the mattress and it didn't show up even though it was the estimated drop off day. Then they showed up on a day when I wasn't here even though the estimated drop off date hadn't been updated from the day before. On the third attempt I connected and got the mattress. Otherwise this would be a 5 star rating for sure.
Adam
Response from Silk & Snow
Aug 26, 2021
Hi Adam,
Thank you for taking the time to write to us, we appreciate your honest review and feedback. We are sorry to hear about the poor experience with shipping and delivery. We are trying our best to rectify the situation. We are very happy to hear that you're enjoying your S&S Mattress and once again we do apologize for the late delivery.
All the best
Katie
Marlene H
Verified Buyer
S&S Hybrid Mattress
It feels like a dream come true
Response from Silk & Snow
Aug 26, 2021
Hi Marlene,
Wonderful! Here’s to many more nights of happy sleep!
All the best,
Katie
Dave R
Verified Buyer
Egyptian Cotton Sheet Set
Nice product with good service but we were shipped damaged goods.
Response from Silk & Snow
Sep 02, 2021
Hi Dave, we are so sorry to hear that you received a damaged product. Please reach out to our customer service team at hello@silkandsnow.com with some photos and we would be more than happy to help resolve this issue. All the best, Katie
Don B
Verified Buyer
S&S Hybrid Mattress
It’s only been a week but so far I’m very impressed with my hybrid mattress.
The firmness level is just perfect for me and I have been waking up without the sore back I had become accustomed to. Wish I would have done this earlier.
Also purchases the base and headboard in oatmeal colour. I nice product the only slight issue is that the mattress doesn’t quite go to the edges so there is a small gap where you can see the slats. Feels very sturdy and was easy to assemble. Base has a nice clearance to hide a few things underneath. Quite a lengthy shipping delay but that is understandable in today’s world.
The firmness level is just perfect for me and I have been waking up without the sore back I had become accustomed to. Wish I would have done this earlier.
Also purchases the base and headboard in oatmeal colour. I nice product the only slight issue is that the mattress doesn’t quite go to the edges so there is a small gap where you can see the slats. Feels very sturdy and was easy to assemble. Base has a nice clearance to hide a few things underneath. Quite a lengthy shipping delay but that is understandable in today’s world.
Response from Silk & Snow
Aug 26, 2021
Hi Don,
Excellent news! We are thrilled to hear that you're enjoying your Hybrid mattress and getting a good night's sleep. We do apologize for the late delivery and we are trying our best to rectify the situation. Thank you for taking the time to write a review, we appreciate your feedback. Here's to many more restful nights!
All the best,
Katie
Caroline C
Verified Buyer
Mattress Protector
This mattress cover is good quality, fits well and was well packaged and protected. The mattress from Silk and Snow is also of very good quality. The S and S pillows are superior and were nicely packaged in cylinder boxes. Our ten-year-old will sleep well. Considering the same for us.
Response from Silk & Snow
Aug 26, 2021
Hi Caroline,
Great news on all fronts! We are happy to hear that you’re enjoying your new mattress, protector, and pillow. Thank you for taking the time to write to us! Here’s to many more nights of happy sleep!
All the best,
Katie
Pamela D
Verified Buyer
S&S Hybrid Mattress
We ordered this mattress to upgrade our bedroom and move our current bed to our guest room as we finally had house guests. We ordered this along with a bed that was backordered and unfortunately we did not receive before our guests arrived, so we slept on the floor with this mattress for one week. I was honestly dreading it, but, we had the best sleeps ever! Now that we have the full bed we are recommending it to our friends and family! Super happy with the high quality items received, including the luxurious pillows. Would highly recommend to anyone considering ordering a bed online! It was recommended to us by our close friends as well who raved about it!.
Response from Silk & Snow
Aug 26, 2021
Hi Pamela,
Great news on all fronts! We are happy to hear that you’re enjoying your new mattress, bed, and pillows. Thank you for taking the time to write to us!
All the best,
Katie
Brittany K
Verified Buyer
Upholstered Bed Frame with Headboard
Amazing bed frame. Was simple to build, and looks great, especially for the price. We love it!
Response from Silk & Snow
Aug 26, 2021
Hi Brittany,
Wonderful! Here’s to many more nights of happy sleep!
All the best,
Katie
John S
Verified Buyer
S&S Hybrid Mattress
We purchased pillows and duvet with the mattress, love it all! Awesome product, I will be recommending to everyone.
Response from Silk & Snow
Aug 26, 2021
Hi John,
Great news on all fronts! We are happy to hear that you’re enjoying your new bedding. Thank you for taking the time to write to us!
All the best,
Katie
Julia H
Verified Buyer
Hand Knitted Weighted Blanket
Great quality blanket. Very breathable despite it being in the middle of August. It is comfortable and has been helping with my husband's insomnia.
Response from Silk & Snow
Aug 26, 2021
Hi Julia,
Excellent news! We are thrilled to hear that you're enjoying your Weighted Blanket and getting a good night's sleep. Thank you for taking the time to write a review, we appreciate your feedback. Here's to many more restful nights!
All the best,
Katie
Daniel G
Verified Buyer
S&S Mattress
Matelas vraiment confortable! La base de lit est belle! Que dire du service après-vente impeccable!
Sydney W
Verified Buyer
S&S Hybrid Mattress
We were skeptical that a king size mattress costing only $800 could actually be comfortable too, but decided with the 100 day return window we'd take the risk. It was so worth it. We love this mattress. It does not sleep hot and it is the right mixture of firm, but body forming. Would highly suggest to anyone.
Response from Silk & Snow
Aug 26, 2021
Hi Sydney,
Thank you for the amazing feedback :) Here’s to many more nights of happy sleep!
All the best,
Katie
Kareem B
Verified Buyer
Upholstered Bed Frame with Headboard
I ordered the Oatmeal color. As others have said it does have a more light grey tone than the pics show.
It shipped from the GTA and arrived in a reasonable time to Montreal. About 5-6 days.
The product itself feels very solid and was easy to assemble with two people. Took less than an hour. It uses only one type of bolt which simplified the process.
The feet are wood which was a pleasant surprise.
I would have liked the slats to be a bit closer together but the mattress still feels well supported.
For the price I have no complaints. Definitely feels like a more expensive bed.
It shipped from the GTA and arrived in a reasonable time to Montreal. About 5-6 days.
The product itself feels very solid and was easy to assemble with two people. Took less than an hour. It uses only one type of bolt which simplified the process.
The feet are wood which was a pleasant surprise.
I would have liked the slats to be a bit closer together but the mattress still feels well supported.
For the price I have no complaints. Definitely feels like a more expensive bed.
Response from Silk & Snow
Aug 26, 2021
Hi Kareem,
Thank you for the amazing feedback :) Here’s to many more nights of happy sleep!
All the best,
Katie
Albert B
Verified Buyer
Matelas S&S Hybride
This mattress was recommended by friends.It's a success all the way.
Very comfortable, it provides good sleep.
Thanks to Silk & Snow.
Very comfortable, it provides good sleep.
Thanks to Silk & Snow.
Response from Silk & Snow
Aug 26, 2021
Hi Albert,
Wonderful! Thank you for the amazing feedback :) Here’s to many more nights of happy sleep!
All the best,
Katie
Justine S
Verified Buyer
Prompt delivery and a good night’s sleep in comfort
Response from Silk & Snow
Aug 26, 2021
Hi Justine,
Thank you for taking the time to write to us, we appreciate your feedback!
All the best,
Katie
Randy R
Verified Buyer
We received our Silk & Snow mattress three weeks ago. We aired it out for 3 days, just some packaging odors ( very slight). Have been enjoying the mattress, not to firm or soft, just right for us! Enjoy sleeping on a mattress with no chemicals with natural organic bedding. The right choice for us.
Response from Silk & Snow
Aug 26, 2021
Hi Randy,
Excellent news! We are thrilled to hear that you're enjoying your Organic mattress and getting a good night's sleep. Thank you for taking the time to write a review, we appreciate your feedback. Here's to many more restful nights!
All the best,
Katie
Ray F
Verified Buyer
S&S Hybrid Mattress
Very easy to set up. Comfortable sleep from first night
Response from Silk & Snow
Aug 26, 2021
Hi Ray,
Thank you for taking the time to write to us, we appreciate your feedback! Here’s to many more nights of happy sleep!
All the best,
Katie
Shaelyn D
Verified Buyer
Silk Pillowcase
Most definitely giving this silk pillowcase four stars and not five due to I haven’t used the pillow for too long though it keeps my hair untangled very soft on the skin and very cool I love it thank you silk and snow
Response from Silk & Snow
Aug 26, 2021
Hi Shaelyn,
Excellent news! We are thrilled to hear that you're enjoying your silk pillowcase and getting a good night's sleep. Thank you for taking the time to write a review, we appreciate your feedback.
All the best,
Katie
Yuliya K
Verified Buyer
Hand Knitted Weighted Blanket
I bought 15 lb blanket, and it exactly what I expected. It improves my sleep: I stopped waking up on the middle of the night, I sleep deeper and wake up feeling rested. Highly recommended!
Response from Silk & Snow
Aug 26, 2021
Hi Yuliya,
Great news on all fronts! We are happy to hear that you’re enjoying your new weighted blanket. Thank you for taking the time to write to us!
All the best,
Katie
Cristian F
Verified Buyer
S&S Hybrid Mattress
Super comfy! I love it! Great quality for price!! Affordable king size mattress!!
Response from Silk & Snow
Aug 26, 2021
Hi Christian,
Great! We are happy to hear that you’re enjoying your mattress.
All the best,
Katie
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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