Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16245
4 Stars
3164
3 Stars
1484
2 Stars
329
1 Star
343
Reviews 21593
Recommend 10 / 10
TrustScore 9.29 / 10
Victoria D
Jun 08, 2021
Verified Buyer
Egyptian Cotton Duvet Cover
Honestly so disappointed. I have no trouble paying for expensive sheets and have bought Egyptian cotton before. These came with strings pulled everywhere and they feel like ikea quality. Not worth it
Response from Silk & Snow
Jul 19, 2021
Hi Victoria, we're sincerely sorry about the experience you had with our product. We never like knowing that we have disappointed our customers, but we need this type of honest feedback as it helps us improve. We have passed along your notes to the Product Development team. Again, we would like to apologize for the poor experience you had with us and our products. All the best - Dane
Justin M
Jun 08, 2021
Verified Buyer
S&S Hybrid Mattress
Beds comfortable but has spots where it wasn't sewn properly, and the top wants to slide to the bottom
Dan C
Jun 08, 2021
Verified Buyer
Hand Knitted Weighted Blanket
All of our family members have been ordering this handmade blanket and it's amazing. We fall asleep in minutes!
Response from Silk & Snow
Jul 16, 2021
That's wonderful news, Dan! We love promoting great sleep :) All the best to you and your family - Dane
Lauren W
Jun 08, 2021
Verified Buyer
Love it!
Response from Silk & Snow
Jul 16, 2021
Thank you so much for your kind review, Lauren :) We're thrilled you're enjoying your mattress! All the best - Dane
jenny l
Jun 07, 2021
Verified Buyer
S&S Hybrid Mattress
Love it
Response from Silk & Snow
Jul 16, 2021
Thank you so much, Jenny! All the best :) - Dane
michael s
Jun 07, 2021
Verified Buyer
S&S Hybrid Mattress
After a fair amount of research online to determine the appropriate mattress for me as a mainly side-sleeper, but still an active sleeper, this mattress has improved the back pain I experienced before my purchase of the S+S Hybrid.

I've been sleeping in it for a month now and have no complaints.
Response from Silk & Snow
Jul 16, 2021
We're so happy that our mattress has helped with your back pain, Michael! We hope you continue to have great nights of rest for many more years to come :) - Dane
Margaret I
Jun 07, 2021
Verified Buyer
RV Mattress
Seems like a great mattress. Have only used one week.
Response from Silk & Snow
Jul 16, 2021
Hi Margaret, we hope that you continue to enjoy your mattress on your travels :) All the best - Dane
Heleene B
Jun 07, 2021
Verified Buyer
S&S Hybrid Mattress
I knew from nite one this was the best mattress I have ever had.
I hadn'tslept a full nite since I can't remember when and now I sleep soundly and comfortable.
Plus Luisa was extraordinary great customer service .
I do need to apologize though she's still waiting for pictures of my dogs on the matress.They also love it.That to me sounds like Victory.
Thankyou so much
"Silk and Snow" for every little thing. One happy rested customer
Response from Silk & Snow
Jul 16, 2021
We're so happy to hear that, Heleene! We hope you continue to rest this well for many more years to come :) All the best and pleasant rest - Dane
Jean-Pierre L
Jun 07, 2021
Verified Buyer
S&S Organic Mattress
Wasn't expecting such a good mattress. It's been 15 days and our sleep quality really increased. The level of support and comfort really hits the right balance for us. Good job guys!
Response from Silk & Snow
Jul 16, 2021
Thank you so much for the review, Jean-Pierre :) We wish you nothing but great nights of sleep! - Dane
M. C
Jun 07, 2021
Verified Buyer
S&S Hybrid Mattress
5 stars from start to finish. Excellent website, super helpful staff, perfect delivery. And the bed is fabulous. I got the hybrid due to hip pain. Sides are very stable, it is just padded enough that I'm sleeping better, although I wouldn't say no to an extra inch of foam. I discussed this with the sales person, so I figured it would be as it is. Waking up going "ahh" instead of "owww" is wonderful. I've already recommended this company to several people. Thank you again for everything.
Response from Silk & Snow
Jul 16, 2021
Thank you so much for your kind words about the team and products! We're thrilled that everything went above and beyond your expectations :) We hope that you continue to sleep well and without pain for many more years to come. All the best - Dane
Sarah S
Jun 07, 2021
Verified Buyer
S&S Hybrid Mattress
Our new mattress is great! We are very pleased with it. The only downside is how heavy it is. We could barely get it upstairs to the bedroom.
Response from Silk & Snow
Jul 16, 2021
Hi Sarah, we're sorry about the issues you had with the setup. We're glad that you are enjoying the mattress and we hope that you continue to have great nights of sleep for many more years to come :) - Dane
Sahar S
Jun 07, 2021
Verified Buyer
S&S Hybrid Mattress
Fast delivery. Super comfy.
Response from Silk & Snow
Jul 16, 2021
Thank you so much for saying so, Sahar :) All the best and happy rest! - Dane
Jocelyne T
Jun 07, 2021
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Lovely sheets - cool and comfortable
Response from Silk & Snow
Jul 16, 2021
Thank you so much for saying so, Jocelyne :) Happy sleeping - Dane
Elizabeth H
Jun 07, 2021
Verified Buyer
S&S Hybrid Mattress
nice bed, but would prefer a firmer option
Response from Silk & Snow
Jul 16, 2021
Hi Elizabeth, thank you for your feedback. We will pass along your note to the Product Development team. We're glad that you are enjoying the bed despite it being a little softer than you would like :) All the best - Dane
Elsie T
Jun 06, 2021
Verified Buyer
S&S Hybrid Mattress
Order and delivery went very smoothly. The odour of the mattress after unpacking wasn't bad and dissipated within a day or two. It's in a guest room so havent slept on it, but seems very comfortable.
Response from Silk & Snow
Jul 16, 2021
Thank you so much for your review, Elsie! We hope your guests can enjoy a great night sleep on our mattress :) All the best - Dane
Doug J
Jun 06, 2021
Verified Buyer
S&S Hybrid Mattress
We have had the bed for 2 months and it very comfortable!
The bed is getting more comfortable with time and use. It is a solid mattress. The new smell was not to bad it only lasted week it was not to bad.
The only bad thing I have say about anything was the box the bed came in was pulverized by the time it made it to my front door. Thankfully the plastic was still intact!
And It did arrive on time !
Response from Silk & Snow
Jul 16, 2021
Hi Doug, we'd like to apologize for the condition of the box. Despite its appearance, it appears that it did its job and keep the mattress safe! We're glad that you're enjoying the mattress and hope you have nothing but great nights of sleep :) All the best - Dane
Sharon G
Jun 06, 2021
Verified Buyer
Amazing service, fantastic bed, great price!
Response from Silk & Snow
Jul 16, 2021
We're so happy that your experience with the products and team was so positive, Sharon! All the best and happy sleeping - Dane
Josh L
Jun 06, 2021
Verified Buyer
S&S Hybrid Mattress
A good, solid product. Not life-changing.
Response from Silk & Snow
Jul 16, 2021
Thank you so much for your review, Josh :) All the best and happy sleeping - Dane
Anne S
Jun 06, 2021
Verified Buyer
Wool Dryer Balls
Best dryer balls I have ever used!
Response from Silk & Snow
Jul 16, 2021
Thank you so much, Anne :) All the best! - Dane
Pauline M
Jun 06, 2021
Verified Buyer
Flax Linen Duvet Cover
Great experience pillow are wonderful, as a nurse, sleeping on a comfortable pillow, is treatment for my sore neck. Sheets are gorgeous, I'll surely coming back soon to purchase sheets and pillows.

Thanks you Great job 👍
Response from Silk & Snow
Jul 16, 2021
Thank you so much for your kind words about our products, Pauline :) We're glad we can help you sleep comfortably, and we hope that you have nothing but great nights of rest! - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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