Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16245
4 Stars
3164
3 Stars
1484
2 Stars
329
1 Star
343
Reviews 21593
Recommend 10 / 10
TrustScore 9.29 / 10
Nadine P
Jun 06, 2021
Verified Buyer
Down Duvet
The loft off the duvet is fantastic. It's a bit warmer than I expected. Duvet quality is excellent. The quality of the duvet cover could be improved. There were a number of loose threads on all of the seams that needed to be picked off. I do really like how the closure is a zipper and that it runs the full length of the cover. Overall I'm happy with my purchases.
Response from Silk & Snow
Jul 16, 2021
Hi Nadine, thank you so much for your feedback! We really appreciate your notes, and we will pass them along to our Product Development team. On the whole, we're delighted to know that you're happy with your purchase :) - Dane
Gosho M
Jun 06, 2021
Verified Buyer
No complains.
Response from Silk & Snow
Jul 16, 2021
We're so happy to hear that, Gosho! All the best and happy sleeping :) - Dane
Chris L
Jun 06, 2021
Verified Buyer
S&S Hybrid Mattress
Very happy with this purchase. Did lots of research and wanted to buy Canadian. Finally landed on the hybrid and we are really enjoying our new mattress!
Response from Silk & Snow
Jul 16, 2021
Hi Chris, we're so happy to hear that! We hope that you continue to enjoy it for many more years to come :) - Dane
Kelly T
Jun 06, 2021
Verified Buyer
Wool Dryer Balls
Much appreciated addition to my laundry routine !
Response from Silk & Snow
Jul 15, 2021
We're just happy to be a part of the routine, Kelly :) All the best! - Dane
arthur f
Jun 06, 2021
Verified Buyer
S&S Hybrid Mattress
Very comfortable hybrid mattress..just the right firmness..
Response from Silk & Snow
Jul 15, 2021
We're thrilled to hear you say that, Arthur :) We wish you nothing but great nights of rest! - Dane
Jasmin L
Jun 05, 2021
Verified Buyer
Adjustable Pillow (Retail)
Really like the pillow when I first received it, however it went flat in the middle after a couple of months. Would have liked more filling for better support!
Response from Silk & Snow
Jul 19, 2021
Hi Jasmin, we're sorry to hear about the issues you had with your pillow. I have sent your request to the Customer Experience team, and they are taking care of the problem right away. All the best and happy sleeping :) - Dane
Millar C
Jun 05, 2021
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
I must comment on how excellent Customer Service was when we received the wrong colour of Flat Sheet. The Linens themselves fit our deep pocket King Size bed perfectly. My husband suffers night-sweats & these Linens are hands-down the best at wicking away moisture. They're so good that we ordered a second set!
Response from Silk & Snow
Sep 02, 2021
Excellent news, Millar! We are thrilled to hear that you're enjoying your linen sheets and getting a good night's sleep. Thank you for taking the time to write a review, we appreciate your feedback. I will pass your kudos along to the customer service team. Here's to many more restful nights! All the best, Katie
Isabel M
Jun 05, 2021
Verified Buyer
Flax Linen Flat Sheet
I received a Marble White Flat Sheet instead of the Luna colour I'd ordered. Customer Service was excellent & I now have my full set in Luna. Also, the Linens fit our King Size bed perfectly & are so comfortable that my husband & I decided to order the King Fitted Sheet + 2 King Pillowcases in Marble White so now we have two sets!
Response from Silk & Snow
Jul 15, 2021
We're thrilled to hear that the Customer Experience team was able to help with the mistake in the order so promptly, Isabel :) It's wonderful to know that you and your husband are enjoying the sheets so much. We wish you both nothing but happy sleeping and great nights of rest - Dane
Carolyn P
Jun 05, 2021
Verified Buyer
S&S Hybrid Mattress
We've had the double hybrid mattress (plus mattress cover) for a few weeks now. So far we are pleased. Fingers crossed that we will be this happy with it after about a year.
The Fedex delivery was prompt. The shipping package was so small that I thought the wrong mattress had been sent ( a twin instead of the double that I ordered).
The mattress cover is excellent... a high quality.
Response from Silk & Snow
Jul 15, 2021
We're thrilled that the whole process was agreeable, Carolyn :) We hope that you are still enjoying our products for many more years to come! Happy sleeping and all the best - Dane
Aina F
Jun 05, 2021
Verified Buyer
Silk Pillowcase
I am enjoying sleeping on this silk pillow slip. It is definitely better for my hair. I am not sure if my dachshund Odie, who sleeps cuddled up with his head on my pillow, finds it better for his fur. he hasn't mentioned it.
Response from Silk & Snow
Jul 15, 2021
We're just glad that you both find the pillow enjoyable, Aina :) Happy sleeping to both you and Odie! - Dane
sumira v
Jun 05, 2021
Verified Buyer
Hand Knitted Weighted Blanket
I absolutely love my new blanket. The reason I did not give 5 stars is i think it could be a tiny bit wider.
Response from Silk & Snow
Jul 15, 2021
Thank you so much for your review, Sumira! We will pass your note about the size to our Product Development team :) Happy sleeping - Dane
Keisha B
Jun 05, 2021
Verified Buyer
Adjustable Pillow (Retail)
Soooo comfy! My sore little neck is now happy and I am enjoying a luxurious feeling when I lay down at night. I highly recommend this pillow.
Response from Silk & Snow
Jul 15, 2021
We're so happy that our pillow was able to help take away your neck pain, Keisha :) We wish you nothing but luxurious nights of sleep from here on out! - Dane
Alexander H
Jun 05, 2021
Verified Buyer
Egyptian Cotton Sheet Set
Smooth and comfortable
Response from Silk & Snow
Jul 15, 2021
Thank you so much, Alexander :) Happy sleeping! - Dane
Alexander H
Jun 05, 2021
Verified Buyer
Great customer service and fast delivery. All items were well made and as expected. Top quality.
Response from Silk & Snow
Jul 15, 2021
Thank you so much, Alexander! We very much appreciate your feedback about our products and the team :) All the best - Dane
Amina R
Jun 05, 2021
Verified Buyer
Hand Knitted Weighted Blanket
I have wanted to try a weighted blanket for a while, and was happy to find a nice looking, non-toxic blanket. Despite numerous studies showing that weighted blankets help with sleep, I find that it actually prevents me from sleeping. I gave it several days, but didn't sleep at all and ended up going back to my regular duvet to sleep. I also find it a bit too warm, which may have been an additional part of the problem. I use it while relaxing on the couch. The issues are most likely my own. I gave the rating I did based on the objective quality of the product. It would have been nice to have a wider selection of colours, like a white or a creme, but the light grey was light enough in colour for my needs.
Response from Silk & Snow
Jul 15, 2021
Hi Amina, thank you so much for your feedback. We have passed your notes along to the Product Development team. We're sorry that the blanket hasn't been able to help you sleep, but we're glad you were still able to find a use for it. We wish you nothing but the best and happy sleeping :) - Dane
Ryley M
Jun 05, 2021
Verified Buyer
Egyptian Cotton Duvet Cover
So comfy and cozy. Perfect weight. I never want to leave my bed now!
Response from Silk & Snow
Jul 15, 2021
Thank you so much, Ryley! We hope the temptation to never leave your bed isn't too strong :) All the best and happy sleeping - Dane
Genie D
Jun 05, 2021
Verified Buyer
S&S Hybrid Mattress
Fast shipping, efficient packaging and good quality! Still getting used to the firmness of the mattress, but sleeping better every night! It always takes awhile to get used to a new mattress!
Response from Silk & Snow
Jul 13, 2021
Hi Genie, we hope that you have gotten used to the mattress by now and are having fabulous nights of sleep! All the best and happy sleeping :) - Dane
Walid S
Jun 05, 2021
Verified Buyer
S&S Hybrid Mattress
Bought matress Hybrid model received on time along with other accessories. So far the good. Very good quality. Recommended and I will buy again for sure
Response from Silk & Snow
Jul 13, 2021
Thank you very much for your recommendation, Walid! We hope you have nothing but great nights of sleep :) All the best - Dane
Bernie G
Jun 05, 2021
Verified Buyer
Wool Dryer Balls
These really help with drying time as they seem to allow more circulation of air between tumbling clothes. Also seems to be less static .
Response from Silk & Snow
Jul 13, 2021
It's great to know that you see the benefits of the dryer balls, Bernie! All the best :) - Dane
Morgan L
Jun 05, 2021
Verified Buyer
S&S Hybrid Mattress
Only slept on it for 2 night but so far I love it ! It fits sheets perfectly (I hate when sheets pop off the corners). It is the perfect amount of support and cushioned top, I am a side sleeper and no shoulder pain yet. Quick shipping. Overall very happy with my purchase
Response from Silk & Snow
Jul 13, 2021
We're so happy that you're enjoying your mattress so thoroughly, Morgan! We hope you continue to have such great nights of rest :) All the best - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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