4.6
From 1
to 5
Reviews
21593
Recommend
10 / 10
TrustScore
9.29 / 10
Namiko S
Verified Buyer
S&S Hybrid Mattress
So comfortable, didn’t realize how badly my old mattress was affecting my body until I got my hybrid mattress from Snow & Silk.. no more waking up feeling stiff and sore, no more endless back pain.. so great! It does sleep a little warmer because of the foam but still that’s okay.
Response from Silk & Snow
Jun 14, 2021
We're glad that despite a little increase in heat, you're sleeping so much better, Namiko! We hope your back pain is gone away for good :) All the best - Dane
Skye B
Verified Buyer
Platform Bed
Great frame! So glad we went with this option versus a cheaper version. Very sturdy, solid frame. Definitely worth the purchase and highly recommend it.
Response from Silk & Snow
Jun 14, 2021
Thanks, Skye! We very much appreciate your recommendation :) - Dane
Ian M
Verified Buyer
Great Mattress! Comfortable yet supportive.
Response from Silk & Snow
Jun 14, 2021
Thanks for your review, Ian! Happy sleeping :) - Dane
Jocelyn R
Verified Buyer
S&S Hybrid Mattress
We bought this mattress as my husband has a bad back and was losing sleep , and that had become an unbearable cycle. This mattress has helped him sleep comfortably and he is rested, more active and healthy !
Response from Silk & Snow
Jun 14, 2021
This is wonderful to hear, Jocelyn! It's always great to know that our mattress can help make a difference in your husband's sleep quality :) We wish you both nothing but great rest for many years to come! - Dane
Darren H
Verified Buyer
Adjustable Pillow (Retail)
I great pillow. You can adjust the amount of filling to suit your needs. Highly Recommend!
Response from Silk & Snow
Jun 14, 2021
Thank you so much, Darren! Happy sleeping :) -Dane
Ian M
Verified Buyer
We purchased this for our son and he loves it!
Response from Silk & Snow
Jun 14, 2021
So glad to know he enjoys it, Ian! All the best to you and your family :) - Dane
Reinier K
Verified Buyer
S&S Hybrid Mattress
It's a decent quality mattress, but we've had some (smaller) issues with it (4 months old now).
The main issue is that it never properly got into shape. Especially the corners never settled properly and are somewhat "collapsed" They also leave big gaps on the bed frame (also S&S) that just doesn't look very good.
Another issue was the smell / off-gassing. It took a couple of weeks (yes, week) for the smell to fade somewhat and it wasn't a pleasant smell. Especially when laying down close to the mattress, the smell at the start was almost unbearable, so be prepared for that.
The last issue we face is that the mattress is really, really firm. I'd say it's one of the firmest I've ever experienced and that takes quite some time to get adjusted to it.
One unrelated issue was that customer service was slow in their communication (sometimes taking over a week), which is not a good thing for an e-commerce company.
All in all it's an okay mattress, but I'm not sure if I would purchase it again.
The main issue is that it never properly got into shape. Especially the corners never settled properly and are somewhat "collapsed" They also leave big gaps on the bed frame (also S&S) that just doesn't look very good.
Another issue was the smell / off-gassing. It took a couple of weeks (yes, week) for the smell to fade somewhat and it wasn't a pleasant smell. Especially when laying down close to the mattress, the smell at the start was almost unbearable, so be prepared for that.
The last issue we face is that the mattress is really, really firm. I'd say it's one of the firmest I've ever experienced and that takes quite some time to get adjusted to it.
One unrelated issue was that customer service was slow in their communication (sometimes taking over a week), which is not a good thing for an e-commerce company.
All in all it's an okay mattress, but I'm not sure if I would purchase it again.
Response from Silk & Snow
Jun 14, 2021
Hi Renier, thank you very much for your review. While it is difficult to know that we provide you with a substandard experience, getting this type of feedback is essential. Your notes have been passed along to the Customer Experience, Product Development and Quality Assurance team. Again, we apologize for not giving you a better experience with our company and product. All the best - Dane
Ashley W
Verified Buyer
Flax Linen Duvet Cover
Very nice. As expected quality of fabric. Only giving 4 stars because there was an ABSURD amount of lint and leftover materiel inside the duvet cover. We were cleaning it out of our house for weeks after the first time we washed it.
Response from Silk & Snow
Jun 14, 2021
Hi Ashley, we're very sorry about the lint and other materials inside the cover! We are glad you are enjoying the product despite that issue :) All the best - Dane
Samantha S
Verified Buyer
Egyptian Cotton Duvet Cover
Honestly made me feel like I was sleeping on a cloud! I would purchase again for sure.
Response from Silk & Snow
Jun 14, 2021
Thank you so much, Samantha! We wish you nothing but cloud-like sleeps from here on out :) - Dane
Lucie C
Verified Buyer
Silk Pillowcase
Très satisfaite de ma taie d'oreiller.
Response from Silk & Snow
Jun 14, 2021
Merci beaucoup d'avoir pris le temps de partager votre avis sur notre produit, Lucie! C'est très apprécié par notre équipe et nous sommes heureux de vous savoir satisfaite. Tout le meilleur, Dane
Lindsey D
Verified Buyer
Egyptian Cotton Sheet Set
Love our new sheets, soft and very comfortable. I will definitely be purchasing more.
Response from Silk & Snow
Jun 14, 2021
We can't wait to have you back, Lindsey! We're thrilled to know you enjoy your sheets :) -Dane
Tijs P
Verified Buyer
Best mattress we ever had!
Response from Silk & Snow
Jun 14, 2021
That's incredible to hear, Tijs! We're always delighted to see our customers thrilled with their purchase :) Happy sleeping! -Dane
Thomas A
Verified Buyer
Pillow (promo)
Excellent product. Knowledgeable and helpful staff. Highly recommended.
Response from Silk & Snow
Jun 14, 2021
Thank you, Thomas! We'll be sure to pass this along to the team :) - Dane
Francis N
Verified Buyer
Matelas S&S Hybride
Excellent achat!
Response from Silk & Snow
Jun 14, 2021
Merci beaucoup d'avoir pris le temps de partager votre avis sur notre produit, Francis! C'est très apprécié par notre équipe et nous sommes heureux de vous savoir satisfait. Bon dodo, Dane
Janet R
Verified Buyer
S&S Hybrid Mattress
Great mattress, well packed.
Response from Silk & Snow
Jun 14, 2021
Thank you, Janet! Here's to many nights of quality rest :) - Dane
David C
Verified Buyer
S&S Hybrid Mattress
We feel we made the right choice to purchase a Silk & Snow mattress
Response from Silk & Snow
Jun 14, 2021
We're glad to hear that, David! Happy sleeping :) - Dane
Doug F
Verified Buyer
Although well constructed, the mattress was too soft. We prefer a firmer one so we returned it.
Response from Silk & Snow
Jun 14, 2021
Thank you so much for your feedback, Doug! We're sorry it didn't work out with our mattress. We hope you'll find the right one for you soon :) All the best - Dane
Michelle M
Verified Buyer
S&S Hybrid Mattress
We love our hybrid Silk & Snow. It’s very comfortable. We hope it stands the test of time but as of about 3 1/2 months after having it, we are very pleased with it.
Response from Silk & Snow
Jun 14, 2021
Hi Michelle, we hope our mattress continues to perform to your liking for many more years as well :) Happy sleeping! - Dane
Joseph J
Verified Buyer
S&S Hybrid Mattress
great mattress
Response from Silk & Snow
Jun 14, 2021
Thanks, Joseph! Happy sleeping :) -Dane
Howard Y
Verified Buyer
Storage Bed
Arrived on time - Perfect!
Response from Silk & Snow
Jun 14, 2021
Thank you for your review, Howard! We're glad you're enjoying your storage bed :) Happy sleeping - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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